What is it? What's the value? - Pegasystems Inc.

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Adaptive BPM/Case Mgmt Example: Best Next Step Recommended Next Best Action System Learns to Map Context to Next Best Actions Taken! Can be generalized to recommending most succesful NBAs Recommended Alternative Next Best Actions (2nd best, 3rd etc.) 30 © 2012 Pegasystems Inc.
Business Experience Business Experience © 2010 Pegasystems Inc.
Page 1 and 2: Wells Fargo Pega User Group October
Page 3 and 4: Decisioning Overview Wells Fargo Pe
Page 5 and 6: Next-Best-Action Customers Speak
Page 7 and 8: Banking Example: Balancing Marketin
Page 9 and 10: Customer is identified. 9 © 2012 P
Page 11 and 12: Loan offered as overdrawn. 11 © 20
Page 13 and 14: Soft relationship prompt offered to
Page 15 and 16: Suitable investment for surplus off
Page 17 and 18: Selects the Appointment Reason 17
Page 19 and 20: 19 © 2012 Pegasystems Inc.
Page 21 and 22: Next Best Action Driven Bundling: T
Page 23 and 24: Next Best Action Driven Bundling: A
Page 25 and 26: Next Best Action Driven Bundling: D
Page 27 and 28: Next-Best-Action Driven Collections
Page 29: Multi Channel: Unification with Out
Page 33 and 34: ̶ ̶ ̶ Graphical Editing of Decis
Page 35 and 36: Learning From Feedback (Responses):
Page 37 and 38: Centralized Decisioning Deployment
Page 39 and 40: Client Experience - Why, Who, How
Page 41 and 42: Pega Decision Management Example Cl
Page 43 and 44: Components of the Customer Interact
Page 45 and 46: Outcomes - positive feedback on CIM
Page 47 and 48: ̶ ̶ ̶ ̶ ̶ ̶ ̶ ̶ Citi - Mark
Page 49 and 50: Question for You: Examples of Wells
Page 51 and 52: PRPC 6.3 Goals and Delivery Better
Page 53 and 54: Better overall performance Engine
Page 55 and 56: Case Management Gallery What is it?
Page 57 and 58: Federated Case Handling 57 © 2012
Page 59 and 60: State-of-the-art Data Visualization
Page 61 and 62: DCO - Advanced Fields Generation Au
Page 63 and 64: DCO - Other New Features Invite Col
Page 65 and 66: PMF - Seamless project management W
Page 67 and 68: Pega Mobile in Production What is i
Page 69 and 70: Case Tagging Configure your applica
Page 71 and 72: Process Modeler Enhancements 6.2sp2
Page 73 and 74: ̶ ̶ ̶ Additional features in 6.3
Page 75 and 76: Questions and Answers 75 © 2012 Pe

What is it? What's the value? - Pegasystems Inc.

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