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Summer Brochure- complete - Village of Palos Park, Illinois

Summer Brochure- complete - Village of Palos Park, Illinois

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Registration:<br />

Registration may be made in-person, by mail, fax, or<br />

online. No registrations are taken by phone.<br />

Payments may be made by cash, check, credit card,<br />

or from account. There will be a $35 processing fee<br />

assessed for checks returned for insufficient funds.<br />

Registration Policies:<br />

Anyone residing outside the boundaries <strong>of</strong> the <strong>Village</strong><br />

<strong>of</strong> <strong>Palos</strong> <strong>Park</strong> (in unincorporated <strong>Palos</strong> <strong>Park</strong> or in<br />

neighboring communities) must pay the non-resident<br />

fee for activities. If you do not pay taxes to the<br />

<strong>Village</strong> <strong>of</strong> <strong>Palos</strong> <strong>Park</strong>, you are a non-resident.<br />

The Recreation Department <strong>of</strong> the <strong>Village</strong> <strong>of</strong> <strong>Palos</strong><br />

<strong>Park</strong> assumes no responsibility for personal injuries or<br />

loss <strong>of</strong> personal property while attending a Recreation<br />

Department sponsored activity.<br />

Minimum and Maximum:<br />

All classes have a minimum and maximum number <strong>of</strong><br />

participants. Programs may be cancelled due to low<br />

enrollment. A waitlist is formed once the registration<br />

has reached the maximum. Participants will be<br />

removed from the waitlist and enrolled if space<br />

becomes available.<br />

The Recreation Department reserves the right to<br />

change instructors listed for the programs to benefit<br />

the best interest <strong>of</strong> the participants.<br />

Refunds:<br />

There will be a processing fee <strong>of</strong> $5.00 on all refunds<br />

except when the Recreation Department cancels the<br />

program, and then a full refund will be given. Any<br />

other refund given is less class time elapsed. There<br />

will be NO REFUNDS issued after the first class, no<br />

exceptions. Refunds are issued by check within 3-4<br />

weeks or may be held on an account with the<br />

Recreation Department.<br />

Special Events: Participants who withdraw from a<br />

special event at least 10 working days prior to the<br />

event will receive a refund.<br />

Senior Citizen Discount:<br />

Senior Citizens age 65 and older may receive a 10%<br />

discount on any adult activity excluding trips, special<br />

events, and Senior Wellness class.<br />

Photographs:<br />

Participating in our various programs, you may be<br />

photographed which may be used in a variety <strong>of</strong><br />

advertising materials. By registering for our<br />

programs, participants consent to the use <strong>of</strong> these<br />

pictures.<br />

Registration Information<br />

The <strong>Palos</strong> <strong>Park</strong> Recreation Department accepts online<br />

registration. The first step to registering online is to<br />

create a family account.<br />

Requesting an Online Account<br />

Go to www.activenet.active.com/palospark. Click<br />

“Request Account” or “My Account”.<br />

Fill out all required information, including your<br />

birthdate, then click “Submit”. Since this form will be<br />

used to set-up your account, it should be filled out<br />

with information for a head <strong>of</strong> household, not for a<br />

child you wish to register for a program. You will be<br />

able to add information for other family members<br />

once your account has been approved. Please create<br />

only one account per family.<br />

Be sure to remember your login and password!<br />

Click “Submit”.<br />

Your request will then be submitted to the Recreation<br />

Department. An email will be sent notifying you that<br />

the account request has been approved within two<br />

business days. Although you can always browse<br />

program information online, you will not be able to<br />

register until your account has been approved.<br />

To log in, once you have been approved, go to<br />

www.activenet.active.com/palospark and click the<br />

“My Account” button in the top right-hand corner <strong>of</strong><br />

your screen. From there, you will be able to change<br />

your personal information, add family members to<br />

your account, register for activities, view a list <strong>of</strong> your<br />

transactions or a daily schedule for your family, and<br />

more.<br />

Adding Family Members<br />

To add other family members to your account, select<br />

“Change Information about Family Members”. Fill out<br />

the form provided for each member <strong>of</strong> your family,<br />

including birthdates, if the members are children or<br />

adults, and any medical alerts <strong>of</strong> which our staff<br />

should be made aware.<br />

(An accurate birthdate is important to determine<br />

registration eligibility<br />

for age-based<br />

programs.)<br />

671-3760_______________________________________________________ 3

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