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CBRE <strong>Health</strong> <strong>and</strong> <strong>Safety</strong><br />

<strong>Contractor</strong> <strong>Health</strong> <strong>and</strong> <strong>Safety</strong> <strong>Guidelines</strong><br />

(Pacific Region)


CBRE <strong>Health</strong> <strong>and</strong> <strong>Safety</strong><br />

Table of Contents<br />

Introduction <strong>and</strong> Overview<br />

Page<br />

CBRE <strong>Health</strong> <strong>and</strong> <strong>Safety</strong> Policy 3<br />

Introduction 4<br />

General <strong>Contractor</strong> Requirements 4<br />

Induction 5<br />

<strong>Contractor</strong> <strong>Safety</strong> <strong>Guidelines</strong><br />

Page<br />

Confined Spaces 7<br />

<strong>Contractor</strong> Vehicles 7<br />

Drugs <strong>and</strong> Alcohol 7<br />

Electrical <strong>Safety</strong> 8<br />

Emergency Procedures 8<br />

Fire Protection 8<br />

First Aid 8<br />

Hazard, Incident <strong>and</strong> Injury Reporting 9<br />

Hazardous Materials 9<br />

Hazardous Substances/Dangerous Goods 9<br />

<strong>Health</strong> <strong>and</strong> <strong>Safety</strong> Performance Monitoring 9<br />

Hot <strong>and</strong> Cold Works 10<br />

Housekeeping 11<br />

Manual H<strong>and</strong>ling 11<br />

Noise 11<br />

Permits to Work 11<br />

Personal Protective Equipment 12<br />

Plant Isolation 12<br />

Plant <strong>Safety</strong> 13<br />

Restricted Access Areas 13<br />

Working At Heights 14<br />

Working with Insulated S<strong>and</strong>wich Panelling 14<br />

Appendices<br />

Page<br />

Nil<br />

<strong>Contractor</strong> Sign Off<br />

Page<br />

<strong>Health</strong> <strong>and</strong> <strong>Safety</strong> Induction SIGN OFF 16<br />

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CBRE <strong>Health</strong> <strong>and</strong> <strong>Safety</strong><br />

CBRE <strong>Health</strong> <strong>and</strong> <strong>Safety</strong> Policy<br />

At CBRE, we are committed to the health, safety <strong>and</strong> welfare of all our employees <strong>and</strong> to the people affected by<br />

our undertakings, including contractors, tenants <strong>and</strong> visitors. CBRE recognises that this commitment is a critical<br />

component of our overall business strategy <strong>and</strong> an important part of the value added services we offer to clients<br />

which sets us apart from our competitors.<br />

Commitments<br />

As part of our overall health <strong>and</strong> safety program, CBRE is committed to:<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Establishing measurable objectives <strong>and</strong> targets to ensure continued improvement aimed at eliminating work<br />

related injury <strong>and</strong> illness;<br />

Complying, where appropriate, with relevant health <strong>and</strong> safety legislation, codes of practice, st<strong>and</strong>ards <strong>and</strong><br />

guidelines applicable to CBRE;<br />

Documenting, implementing <strong>and</strong> communicating the <strong>Health</strong> <strong>and</strong> <strong>Safety</strong> Policy to all employees <strong>and</strong><br />

contractors <strong>and</strong> providing adequate resources to ensure the <strong>Health</strong> <strong>and</strong> <strong>Safety</strong> Policy is maintained;<br />

seek, value <strong>and</strong> incorporate employees opinions in relation to decision making processes impacting on<br />

workplace health <strong>and</strong> safety;<br />

Providing appropriate health <strong>and</strong> safety training to employees <strong>and</strong> designating responsibility to ensure<br />

CBRE meet set objectives;<br />

Actively promoting <strong>and</strong> developing initiatives to improve health <strong>and</strong> safety performance across CBRE<br />

Making the <strong>Health</strong> <strong>and</strong> <strong>Safety</strong> Policy readily accessible to all employees <strong>and</strong> interested parties, <strong>and</strong><br />

Periodically reviewing our entire health <strong>and</strong> safety program, including the <strong>Health</strong> <strong>and</strong> <strong>Safety</strong> Policy, to<br />

ensure it remains relevant <strong>and</strong> appropriate given the nature of our business.<br />

The key objectives of our health <strong>and</strong> safety program are to:<br />

<br />

<br />

<br />

<br />

Minimise work related injuries;<br />

Objectives<br />

Provide effective <strong>and</strong> meaningful consultation to employees regarding issues that affect their health, safety<br />

<strong>and</strong> welfare;<br />

Implement a health <strong>and</strong> safety risk management program to, where reasonably practicable, identify, assess<br />

<strong>and</strong> control all risks to the health, safety <strong>and</strong> welfare of all people affected by the undertakings of our<br />

business, <strong>and</strong><br />

Provide all employees <strong>and</strong> contractors with appropriate health <strong>and</strong> safety systems, information, training,<br />

instruction <strong>and</strong> supervision to ensure work is conducted in the safest possible manner.<br />

Authorised<br />

Tom Southern<br />

President <strong>and</strong> CEO – Australia <strong>and</strong> New Zeal<strong>and</strong><br />

Dated: 1st March, 2010<br />

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INTRODUCTION<br />

CB Richard Ellis (CBRE) is committed to ensuring the health <strong>and</strong> safety of their contractors <strong>and</strong> has<br />

established a <strong>Health</strong> <strong>and</strong> <strong>Safety</strong> Management System (HSMS) to assist in meeting this commitment.<br />

The purpose of these guidelines is to provide an overview of the CBRE HSMS <strong>and</strong> contractor<br />

requirements.<br />

Please note that these guidelines are not intended to be exhaustive, nor do they seek to replace the<br />

requirement for contractors to have in place their own comprehensive health <strong>and</strong> safety policies <strong>and</strong><br />

procedures.<br />

All contractors, sub-contractors <strong>and</strong> their employees engaged by CBRE, or conducting works at<br />

CBRE managed premises or offices, are obliged to assist CBRE in complying with all statutory<br />

requirements in relation to health <strong>and</strong> safety (HS) as well as the CBRE or client specific HSMS.<br />

GENERAL CONTRACTOR REQUIREMENTS<br />

<strong>Contractor</strong> Pre-Qualification Requirements<br />

Prior to commencement of works, all contractors engaged by CBRE are required to meet the “CBRE<br />

Pre-Qualification Requirements”. In summary, the following must be provided by the contractor:<br />

<br />

<br />

<br />

<br />

<br />

Evidence of appropriate insurance cover (for example workers compensation, public liability <strong>and</strong><br />

(where appropriate) professional or products indemnity);<br />

For “major contractors” (defined below) the contractor must complete <strong>and</strong> return to CBRE the<br />

“Major <strong>Contractor</strong> Evaluation Checklist” (refer to Appendix 1);<br />

For “minor contractors” (defined below), the contractor must complete <strong>and</strong> return to CBRE the<br />

“Minor <strong>Contractor</strong> Evaluation Checklist” (refer to Appendix 2);<br />

A copy of their HS Policy <strong>and</strong> HS Management System; <strong>and</strong><br />

Copies of site specific safe work method statements (SWMS), risk assessments or job safety<br />

analyses (JSAs) relating to the works they have been engaged to perform.<br />

Definitions<br />

For the purposes of this document, the following definitions apply. If you are uncertain as to whether<br />

you are a “major” or “minor” contractor please contact CBRE who will clarify this for you.<br />

Major <strong>Contractor</strong><br />

A company where the contract may be characterised by the following:<br />

<br />

<br />

<br />

Risk: Contracts involving multiple high risk activities such as<br />

construction work <strong>and</strong> major refurbishments are classified as<br />

major. More sophisticated management systems are expected<br />

when engaging contractors to perform high risk work.<br />

Complexity: Where a contract involves the use of subcontractors,<br />

suitable systems of selection <strong>and</strong> supervision will apply to<br />

subcontractors. Where the use of subcontractors is likely, the<br />

contract should be classified as high risk.<br />

Duration: Contracts which extend beyond 1 month or are<br />

established on an ongoing basis are considered sufficiently large<br />

to expect that contractors have formalised OH&S management<br />

systems which reflect the type of work they are performing.<br />

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Minor <strong>Contractor</strong><br />

A company where the contract may be characterised by the following:<br />

<br />

<br />

<br />

Risk: Contracts involving low to medium risk activities such as<br />

minor maintenance work <strong>and</strong> repairs are classified as minor. Less<br />

sophisticated management systems are expected when engaging<br />

contractors to perform low to medium risk work.<br />

Complexity: Where work is performed by a small business with no<br />

subcontractors, the level of complexity is reduced, therefore the<br />

contract is classed as minor.<br />

Duration: Contracts which are short term such as a few hours on<br />

site, or are ‘one-off’ contracts are not required to have formalised<br />

H&S management systems. However, the small business will be<br />

expected to provide CBRE with a risk assessment of the planned<br />

works.<br />

General Requirements<br />

In general contractors, sub-contractors <strong>and</strong> their employees are responsible for ensuring the<br />

following:<br />

<br />

<br />

<br />

<br />

<br />

<br />

All works are carried out in accordance with all relevant health <strong>and</strong> safety legislation, codes of<br />

practice, Australian <strong>and</strong> New Zeal<strong>and</strong> St<strong>and</strong>ards <strong>and</strong> guidance notes;<br />

They adhere to site specific policies <strong>and</strong> procedures, the requirements outlined in this document,<br />

all statutory requirements as well as their own HS policies <strong>and</strong> procedures;<br />

Providing appropriate training <strong>and</strong> supervision of their employees;<br />

Meeting the CBRE contractor prequalification requirements <strong>and</strong> providing the necessary<br />

documentation to CBRE prior to the commencement of work;<br />

In relation to CBRE managed premises or offices: making contact with the CBRE site contact<br />

prior to the commencement of work. The purpose of making such contact is to advise CBRE of<br />

when the contractor will be on site, to complete site inductions, sign attendance registers <strong>and</strong><br />

gain access keys/passes to the property etc. Where the site does not have a CBRE<br />

representative on site the contractor is responsible for ensuring they have completed a site<br />

induction <strong>and</strong> gain the necessary access keys/cards prior to commencing works at the property.<br />

Prior to commencement of work, contractors are required to identify health <strong>and</strong> safety hazards<br />

associated with the specific work being undertaken <strong>and</strong> to identify <strong>and</strong> implement appropriate<br />

control strategies.<br />

INDUCTION<br />

In relation to CBRE managed premises: prior to commencement of work on site, all contractors shall<br />

attend a site induction which may include information on the following:<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Review <strong>and</strong> explanation of this document<br />

Details on relevant CBRE HS policies, procedures <strong>and</strong> requirements<br />

Site emergency procedures<br />

Hazard <strong>and</strong> incident reporting procedures<br />

First aid procedures<br />

Hazards associated with the task <strong>and</strong> with the location of the task<br />

Location of hazardous materials<br />

Security <strong>and</strong> access<br />

Site specific risks<br />

Specific site hazards <strong>and</strong> requirements<br />

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Inductions are required to be reviewed at least two yearly, when site conditions change significantly<br />

or contractors personnel change. In certain circumstances, face-to-face induction at remote or<br />

unattended sites is often not possible. In these cases, induction may be undertaken by providing<br />

relevant information to the contractor using alternative means, including phone, fax <strong>and</strong> email, using<br />

written information (including risk assessments <strong>and</strong> JSA’s), graphics, photographs, videos etc.<br />

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CONFINED SPACES<br />

Any contractors accessing confined spaces must be appropriately qualified to access such<br />

environments. Qualified contractors engaged in works in areas classified as confined spaces shall<br />

conduct a pre-entry risk assessment prior to entering the space in question.<br />

The pre-entry risk assessment shall take into consideration the following:<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

The nature <strong>and</strong> inherent hazards of the confined space;<br />

The work required to be done, including the need to enter the confined space;<br />

The range of methods by which the work can be done;<br />

The hazards involved <strong>and</strong> the associated risks involved with the actual method selected <strong>and</strong><br />

equipment proposed to be used;<br />

Emergency response procedures;<br />

The competence of persons to undertake the work, <strong>and</strong><br />

Selection of appropriate control measures to be taken prior to entry into the confined space.<br />

Upon the completion of the review of the pre-entry risk assessment, a confined space entry permit<br />

shall be obtained from CBRE.<br />

The confined space entry permit shall be completed accordingly <strong>and</strong> shall include:<br />

<br />

<br />

<br />

<br />

<br />

Precautions <strong>and</strong> clear instructions for the safe entry <strong>and</strong> execution of work;<br />

Confirmation that a necessary st<strong>and</strong>-by person will be present;<br />

The names of persons entering the confined space; <strong>and</strong><br />

The equipment being introduced into the confined space.<br />

Upon the completion of works, the confined space entry permit shall be completed with all<br />

persons <strong>and</strong> equipment accounted for.<br />

Under no circumstances shall confined spaces be entered without the authorisation by way of permit<br />

provide by CBRE.<br />

All work in confined spaces shall be conducted in accordance with AS 2865 Safe Working in a<br />

Confined Space.<br />

CONTRACTOR VEHICLES<br />

<strong>Contractor</strong>s bringing work vehicles onto CBRE managed properties shall observe all site speed limits<br />

where they are imposed <strong>and</strong> shall not block any access or egress points to <strong>and</strong> from the premises. All<br />

loads must be appropriately secured. All parking signage shall be adhered to where posted <strong>and</strong><br />

where required, vehicle site permits must be obtained from CBRE <strong>and</strong> displayed in the windscreen of<br />

the contractor vehicle.<br />

DRUGS AND ALCOHOL<br />

Alcohol <strong>and</strong> non-prescription drugs are not permitted onto, or to be consumed on, whilst under the<br />

engagement of CBRE, or whilst undertaking works at a CBRE managed property. Any person<br />

suspected to be under the influence or in the possession of such substances will be requested to<br />

leave the property <strong>and</strong> immediately cease works.<br />

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ELECTRICAL SAFETY<br />

Immediately prior to the commencement of any work involving electrical equipment, contractors must<br />

notify CBRE to define the scope <strong>and</strong> limits of work. Work on isolated equipment must not commence<br />

without full implementation of lockout procedures (refer to the “plant isolation” section for more<br />

information).<br />

Appropriate safety tags including “danger” <strong>and</strong> “out of service tags” are to be provided by the<br />

contractors. Such tags shall only be removed by the person who originally affixed the tag or by<br />

another person under their direct instruction, provided all relevant checklists have been completed<br />

prior to removal of the tags.<br />

All electrical leads shall be connected to the nearest electrical point <strong>and</strong> not be overloaded. All power<br />

tools <strong>and</strong> leads are to be tested <strong>and</strong> tagged by a licensed electrician prior to being brought on site,<br />

<strong>and</strong> then reviewed on a monthly basis. Leads must be located <strong>and</strong> protected to prevent damage from<br />

vehicles, hot equipment, falling objects, water etc <strong>and</strong> must be fitted with earth leakage devices.<br />

Leads must be suitably positioned to ensure they do not create a trip hazard.<br />

EMERGENCY PROCEDURES<br />

Prior to commencing work on a CBRE managed premises or a CBRE office; the contractor shall<br />

inform CBRE of their presence on site. CBRE shall ensure that the contractor is appropriately<br />

inducted with regard to the site evacuation <strong>and</strong> location of emergency assembly points.<br />

Should an emergency evacuation drill occur whilst the contractor is on site, the contractor shall<br />

ensure that they follow all instructions communicated by fire wardens <strong>and</strong> participate in the<br />

emergency evacuation drill.<br />

FIRE PROTECTION<br />

Fire protection requirements must be considered prior to the commencement of work. The contractor<br />

must conduct work in a manner so as to prevent the proliferation of fire. This may involve careful<br />

selection of tools, work methods <strong>and</strong> materials. <strong>Contractor</strong>s are also responsible for ensuring<br />

flammable liquids remain closed when not in use <strong>and</strong> be stored in appropriate facilities.<br />

A Hot Work Permit is required for any activity likely to produce a source of ignition.<br />

Any impairment to Fire Services must be discussed with CBRE <strong>and</strong> a Fire Impairment Notification<br />

Form submitted.<br />

FIRST AID<br />

Prior to the commencement of work, the contractor shall ensure that provisions are available for<br />

prompt treatment in the event of an injury.<br />

In general contractors are expected to supply their own first aid equipment.<br />

In an emergency, first aid equipment may be available on site either via CBRE building management<br />

or the tenants, however, availability is not guaranteed should be confirmed prior to commencing work.<br />

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HAZARD, INCIDENT AND INJURY REPORTING<br />

Any hazard or incident affecting health <strong>and</strong> safety or the environment must be reported immediately<br />

to CBRE. An incident report form is available from your CBRE contact.<br />

The contractor shall comply with the relevant state legislative requirements for reporting of incidents<br />

<strong>and</strong> accidents to the relevant health <strong>and</strong> safety regulatory body.<br />

HAZARDOUS MATERIALS<br />

Where hazardous materials are present, CBRE will provide the contractor with relevant details,<br />

location <strong>and</strong> condition of such materials. Usually, such information will be provided via the<br />

“hazardous materials register” for the property. If the site is not attended by a CBRE representative,<br />

the contractor shall seek instructions as to the location of such register.<br />

Any work on hazardous materials shall only be undertaken by an appropriately licensed <strong>and</strong> qualified<br />

contractor <strong>and</strong> in compliance with statutory requirements. If any asbestos or asbestos-like material is<br />

found or suspected, any works must cease immediately <strong>and</strong> CBRE must be contacted as soon as<br />

possible.<br />

HAZARDOUS SUBSTANCES AND DANGEROUS<br />

GOODS (HS/DGs)<br />

Where contractors are required to use, h<strong>and</strong>le <strong>and</strong>/or store dangerous goods on site, the contractor is<br />

responsible for the appropriate use, storage <strong>and</strong> safe keeping of these substances. A risk<br />

assessment must be completed in relation to all HS/DGs used by the contractor <strong>and</strong> provided to<br />

CBRE prior to the commencement of work. Where control measures have been outlined in the risk<br />

assessment, these shall be implemented on site.<br />

<strong>Contractor</strong>s are responsible for ensuring that their employees have been provided with the<br />

appropriate training for the storage <strong>and</strong> h<strong>and</strong>ling of dangerous goods. HS/DGs shall be stored,<br />

h<strong>and</strong>led <strong>and</strong> labelled in accordance with all relevant statutory requirements. Where HS/DGs are<br />

required to be stored on site <strong>and</strong> a current material safety data sheets (MSDSs) shall be made<br />

available.<br />

HEALTH AND SAFETY PERFORMANCE<br />

MONITORING<br />

Non-compliance with the requirements of these guidelines or any other site specific requirements<br />

may result in the suspension of personnel <strong>and</strong>/or termination of the contract.<br />

<strong>Contractor</strong> health <strong>and</strong> safety performance may be monitored via one or more of the following means:<br />

Inspections of the work area to ensure compliance with health <strong>and</strong> safety documentation <strong>and</strong>/or<br />

legislative requirements.<br />

<br />

<br />

Submission of reports detailing hazards, incidents <strong>and</strong> injuries occurring on the work site;<br />

Review of contractor insurances <strong>and</strong> licenses;<br />

Such monitoring may be undertaken by any contracting staff member by CBRE at any time.<br />

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HOT AND COLD WORKS<br />

General Requirements<br />

Prior to the commencement of any hot <strong>and</strong>/or cold works, a risk assessment shall be completed by<br />

the contractor. Such a risk assessment must take into consideration the following (at a minimum):<br />

<br />

<br />

<br />

<br />

The nature <strong>and</strong> inherent hazards of the hot or cold work activity;<br />

The work required to be done, including the need to conduct the hot or cold work;<br />

The hazards involved <strong>and</strong> the associated risks involved with the hot or cold work <strong>and</strong> equipment<br />

proposed to be used;<br />

Fire <strong>and</strong> emergency response procedures, <strong>and</strong><br />

The competence of persons to undertake the work.<br />

Hot Works<br />

A Hot Work Permit shall be obtained from CBRE prior to engaging in any hot work. Hot work is<br />

defined as any work involving open flames producing heat <strong>and</strong>/or sparks. This includes, but is not<br />

limited to:<br />

<br />

<br />

<br />

<br />

<br />

<br />

Brazing <strong>and</strong> Soldering;<br />

Cutting.<br />

Grinding;<br />

Thawing pipe;<br />

Torching;<br />

Welding<br />

Hot work shall be undertaken in accordance with the following requirements:<br />

<br />

<br />

<br />

<br />

<br />

<br />

All equipment shall be in good repair;<br />

Ensure that all hazardous areas surrounding the hot work area are isolated or otherwise<br />

controlled so as to prevent the ignition of any materials, contaminants, agents or conditions that<br />

may be harmful to a person or property;<br />

Whilst hot work is being carried out, the contractor is to ensure that one or more fire-watch<br />

persons are present to ensure that no nearby items are ignited. The fire-watch person(s) must be<br />

assessed as being a competent person <strong>and</strong> must remain in closes proximity to the hot work area<br />

<strong>and</strong> be capable of continuous communication with the person conducting the hot work;<br />

Within 10 metres of the work the following apply:<br />

<br />

<br />

<br />

<br />

Ground swept clean of combustibles;<br />

Combustible floors <strong>and</strong> fittings wet down, covered with damp s<strong>and</strong>, metal or other shields;<br />

No combustible materials or flammable liquids shall be present;<br />

Combustible materials or liquids appropriately shielded, or<br />

Means of collecting <strong>and</strong> containing sparks is in place.<br />

When work is to be undertaken on enclosed equipment it shall be cleaned of all combustibles <strong>and</strong><br />

purged of flammable vapours;<br />

Fire extinguishing equipment shall be available for the duration of the works <strong>and</strong> at least one hour<br />

after the completion of works<br />

On completion of work, the contractor is to acknowledge in writing that the work has been completed<br />

<strong>and</strong> all persons involved in the work have left the work area safely. The fire-watch person(s) must<br />

also conduct checks of the hot works area (e.g. routine checks, security patrols etc) for 60 minutes<br />

after the work has been completed to ensure the hot work area is safe. This is to be documented on<br />

the Hot Work Permit.<br />

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Welding<br />

A Hot Works Permit is required for any welding works. Gas cylinders used for oxy-acetylene or oxy-<br />

LPG welding must be securely fixed in an appropriate trolley <strong>and</strong> kept upright at all times. Welding<br />

equipment shall be fitted with flashback arresters <strong>and</strong> a fire extinguisher must be located in close<br />

proximity to welding or grinding works (persons conducting such works trained in the use of the<br />

extinguishers).<br />

Cold Works<br />

A Cold Work Permit shall be obtained from CBRE prior to engaging in any cold work.<br />

HOUSEKEEPING<br />

<strong>Contractor</strong>s shall maintain a high st<strong>and</strong>ard of housekeeping at any premises in which they are<br />

conducting works. It is the responsibility of the contractor to maintain their materials, tools <strong>and</strong> other<br />

equipment in an orderly manner on site.<br />

All debris <strong>and</strong> waste resulting from contractor activity on site shall be removed by the responsible<br />

contractor. All materials <strong>and</strong> debris must be lowered <strong>and</strong> not dropped from elevated locations <strong>and</strong><br />

platforms.<br />

All materials, tools <strong>and</strong> waste shall be located so as to reduce risks to health <strong>and</strong> safety prior to<br />

leaving the site daily. Working areas, stairways, passages <strong>and</strong> emergency exits must be kept clear of<br />

obstructions at all times. If required, working areas must be barricaded off <strong>and</strong> appropriate warning<br />

notices erected.<br />

MANUAL HANDLING<br />

Incorrect lifting techniques can cause serious injuries <strong>and</strong> accidents. Prior to the commencement of<br />

work, contractors must establish safe manual h<strong>and</strong>ling methods in accordance with state regulations.<br />

<strong>Contractor</strong>s <strong>and</strong> their employees shall be appropriately trained in their organisations safe manual<br />

h<strong>and</strong>ling methods, along with training on the use of any lifting aids provided.<br />

NOISE<br />

Noisy works are not permitted between 7.30am <strong>and</strong> 6.00 pm weekdays (excluding public holidays).<br />

Such works outside these hours must be authorised by CBRE. Notification of such works will be<br />

issued to the building occupants at the discretion of the CBRE <strong>and</strong> the property owner.<br />

The contractor is responsible for signposting work areas requiring hearing protection <strong>and</strong> for ensuring<br />

such protection is available <strong>and</strong> used by all persons entering into that area when noisy works are in<br />

progress.<br />

PERMITS TO WORK<br />

Permits to work are required prior to commencement of any of the following:<br />

<br />

<br />

<br />

<br />

<br />

<br />

Working at Heights<br />

Confined Space Entry<br />

Hot Work<br />

Cold Work<br />

Riser Access<br />

Core Holing/Chasing<br />

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Working with Insulated S<strong>and</strong>wich Panelling<br />

Isolation of Fire Systems<br />

Any other specific tasks that may be specified by CBRE from time to time.<br />

The relevant permit will be provided to the contractor by CBRE. The originals are to be maintained by<br />

the contractor completing the works. A copy of the permit is to be returned at the completion of works<br />

<strong>and</strong> will be signed off by both <strong>and</strong> the contractor.<br />

PERSONAL PROTECTIVE EQUIPMENT (PPE)<br />

The contractor shall:<br />

<br />

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Assess the suitability of the PPE, prior to the commencement of works, required to allow them to<br />

undertake the works safely;<br />

Outline any personal protective equipment required in the control methods on the contractor risk<br />

assessment/SWMS/JSA documents, which are submitted to CBRE prior to works;<br />

Supply PPE appropriate for the hazards identified;<br />

Supervise the use <strong>and</strong> maintenance of the PPE;<br />

Ensure that all PPE complies with current legislation, Australian St<strong>and</strong>ards <strong>and</strong> Codes of<br />

Practice; <strong>and</strong><br />

Ensure that PPE is worn in accordance with contractor’s health <strong>and</strong> safety procedures or signage<br />

throughout the property.<br />

PLANT ISOLATION<br />

General Lock Out <strong>and</strong> Tag Out (Out of Service Tags)<br />

Where plant is identified as unserviceable, faulty, requiring repairs or maintenance, or where the plant<br />

is to be isolated for an extended period, an ‘out of service’ tag is to be placed on the plant by the<br />

contractor. Should such a tag be applied by a contractor, CBRE must be immediately informed. Any<br />

repair, maintenance, inspection or modification tasks will require specific locks <strong>and</strong> tags to be applied.<br />

<strong>Contractor</strong>s are responsible for removal of such tags (if applied by them).<br />

Maintenance Lock Out <strong>and</strong> Tag Out (Danger Tags)<br />

<strong>Contractor</strong>s are to ensure plant is isolated, locked out <strong>and</strong> tagged out prior to <strong>and</strong> for the duration of<br />

any repair, maintenance, inspection or modification tasks. Sources of energy which require isolation<br />

including electrical, stored pressure, thermal, pneumatic, hydraulic, or mechanical hazards, must be<br />

monitored by the contactor for the duration of the lock out <strong>and</strong> tagged out phase.<br />

Isolation of plant <strong>and</strong> the application of locks <strong>and</strong> danger tags are to be undertaken by the contractor<br />

if they are working on the item of plant. Before work commences the isolation <strong>and</strong> lock outs are to be<br />

verified by the contractor undertaking the works for effectiveness. Before each lock <strong>and</strong> tag is<br />

removed the contractor is to verify no other person will be exposed to a hazard. Where an item of<br />

plant is left unattended (e.g. at the end of the working day) <strong>and</strong> cannot be returned to service, the<br />

plant is to remain isolated, locks <strong>and</strong> tags removed <strong>and</strong> replaced with an ‘out of service tag’ to<br />

prevent operation. Locks <strong>and</strong> tags must be re-applied when work recommences.<br />

Isolation, lock out <strong>and</strong> tag out requirements are to be identified <strong>and</strong> recorded in the relevant risk<br />

assessment <strong>and</strong> JSA’s provided by the contractor.<br />

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PLANT SAFETY<br />

General Requirements<br />

<strong>Contractor</strong>s must provide, maintain <strong>and</strong> operate plant in a safe manner, complying with appropriate<br />

statutory requirements for the safe operation of plant.<br />

As a minimum, contractors shall ensure that:<br />

Inspection of plant shall be undertaken prior to commencing work on site;<br />

<br />

<br />

<br />

<br />

Risk assessments have been undertaken for all items of plant under their control;<br />

Employees of contractors required to operate or work with plant shall be instructed on the safe<br />

use of that plant <strong>and</strong> where required have the appropriate certification to operate plant;<br />

Specific items of plant requiring registration are registered in accordance with relevant State<br />

legislation;<br />

Regular inspections <strong>and</strong> maintenance is undertaken on items of plant in accordance with<br />

manufacturer’s instructions, industry st<strong>and</strong>ards <strong>and</strong> statutory requirements.<br />

In some circumstances, CBRE may request to review specific documentation relating to specific<br />

items of plant (e.g. maintenance records <strong>and</strong> documented risk assessments). The contractor shall<br />

provide this information to CBRE if requested to do so.<br />

Building Maintenance Units (BMUs)<br />

BMU’s shall only be installed, maintained <strong>and</strong> used by appropriately trained <strong>and</strong> competent persons.<br />

For additional requirements of contractors relating to BMU’s refer to Appendix 3 “BMU <strong>Contractor</strong><br />

St<strong>and</strong>ards”.<br />

Vehicles, Mobile Equipment, Mobile Scaffolding, Forklifts, Elevating Work<br />

Platforms, Scissor Lifts, Boom Lifts <strong>and</strong> Cherry Pickers<br />

In relation to this equipment, contractors must ensure the following:<br />

<br />

<br />

<br />

<br />

<br />

Load bearing capacities shall be adhered to at all times.<br />

As far as practicable, loads shall not be suspended or travel over people.<br />

Loads being transported shall be secured.<br />

Scaffolding shall comply with AS 1576 Scaffolding; be erected, maintained <strong>and</strong> dismantled by<br />

suitable qualified scaffolders.<br />

If scaffolding height exceeds 4 metres the scaffolding shall have edge protection, safe access<br />

<strong>and</strong> egress, be inspected <strong>and</strong> marked by a suitably qualified scaffolder before use, after any<br />

alteration or at intervals no greater than 30 days.<br />

RESTRICTED ACCESS AREAS<br />

From time to time, areas throughout a property, deemed to pose a health <strong>and</strong> safety risk, may be<br />

signed as “restricted access areas”. Such areas may present some hazards in common with<br />

confined spaces but do not meet all the criteria for classification as a confined space. For example,<br />

an area may have an atmosphere which contains potentially harmful levels of contaminants but it is<br />

primarily designed as a place of work.<br />

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Restricted areas are not required to be managed with the same criterion as for a confined space, but<br />

do require a pre-entry risk assessment to identify the hazards, assess the risks <strong>and</strong> define risk<br />

controls. Should access be required to a restricted area, the contractor must contact CBRE.<br />

WORKING AT HEIGHTS<br />

All work where a fall of greater than 2m may occur (for example work on roofs) shall be performed in<br />

accordance with the relevant state legislation for work at height/safe work on roofs.<br />

Prior to the commencement of working at heights, a “working at heights” permit must be obtained<br />

from CBRE building management. In addition, a risk assessment must be completed by the<br />

contractor for the proposed works.<br />

Such a risk assessment must take into consideration the following:<br />

How work is done<br />

<br />

<br />

How often the task is complete<br />

The conditions or physical surroundings where such work is undertaken.<br />

Circumstances that should be considered during the assessment include:<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

The nature, size <strong>and</strong> layout of the workplace<br />

The duration, extent <strong>and</strong> type of work to be undertaken. (Example: is just a visual check required<br />

or is installation/repair needed? How long will the job take?)<br />

What height will workers be required to access or undertake work?<br />

Training <strong>and</strong> experience of employees undertaking the work?<br />

How to get access to the work area (consider terrain, travel distance, ease of access for<br />

equipment)<br />

The number <strong>and</strong> movement of people <strong>and</strong> plant on the work site. (Example: are workers or<br />

vehicles nearby that could interfere with fall prevention measures? Do their movements cross<br />

paths with one another increasing the likelihood of a fall?)<br />

Conditions of work (Example: Is it windy or slippery? Is there poor lighting, sloping surfaces etc).<br />

The provision of appropriate fall arrest <strong>and</strong> prevention devices (i.e. those already in place <strong>and</strong><br />

those to be provided by the contractor).<br />

The provision of personal protective equipment to combat glare, thermal stress, noise or other<br />

physical hazards.<br />

The selection <strong>and</strong> use of fall arrest systems, safety mesh, scaffolding safety nets, guardrails <strong>and</strong> the<br />

selection of control measures shall be in accordance with the relevant State legislation <strong>and</strong> Codes of<br />

Practice. All ladders used on site shall comply with ANZS 1892 Portable Ladders.<br />

<strong>Contractor</strong>s shall ensure they have undergone appropriate training for the selection, use <strong>and</strong><br />

maintenance of fall arrest <strong>and</strong> prevention devices. <strong>Contractor</strong>s are also responsible for the training<br />

<strong>and</strong> instruction of their employees <strong>and</strong> shall ensure they are provided with the appropriate training.<br />

All tools, equipment <strong>and</strong> other loose items shall be affixed to the work platform or building at all times.<br />

No material shall be thrown from a height.<br />

WORKING WITH INSULATED SANDWICH<br />

PANELLING<br />

Prior to the commencement of any works involving insulated s<strong>and</strong>wich panelling (ISP), an ISP Permit<br />

must be obtained from CBRE. It is the responsibility of the contractor to ensure that the ISP Permit<br />

has been appropriate completed, any special precautions listed <strong>and</strong> the permit authorised.<br />

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The following precautions must be considered prior to the issue of the ISP work permit (including but<br />

not limited to):<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Ensure that no hot work is being undertaken near the ISP work.<br />

Where panels need to be cut, ensure that only cold cutting methods such as shearing (h<strong>and</strong>operated<br />

tools), low speed drills or h<strong>and</strong>saws are used.<br />

Secure fixings to panels using adhesives (water based where possible) or mechanical fasteners.<br />

Where flammable adhesives must be used ensure that no hazard ignition sources (i.e. battery<br />

chargers, electrical panels or spark producing equipment) are operating within the area<br />

(approximately 3 metres).<br />

Smoking <strong>and</strong> other ignition sources are NOT PERMITTED during work on the panels.<br />

At the end of the work, ensure that any exposed core has been re-sealed with metal capping.<br />

Pipe penetrations should be sealed with a metal facia mechanically clamped onto the pipe <strong>and</strong><br />

riveted on the metal face of the panel.<br />

An air gap of 25mm should be provided around all heat generating exhaust ducts that penetrate<br />

ISP walls or ceiling with metal capping around the opening to seal the s<strong>and</strong>wich panel core.<br />

Dispose of any panel off-cuts immediately. Waste panel material (particularly cores) should be<br />

disposed of outside <strong>and</strong> stored clear of the building by more than 10 metres.<br />

A fire extinguisher is to be on h<strong>and</strong> at all times.<br />

Check that all fire protection equipment (fixed <strong>and</strong> mobile) is in good working order <strong>and</strong> that staff<br />

have received appropriate training in use of this equipment.<br />

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✂<br />

<strong>Contractor</strong> <strong>Health</strong> <strong>and</strong> <strong>Safety</strong> <strong>Guidelines</strong><br />

Issued To:<br />

Name of Employee (your name):<br />

Address (your address):<br />

I acknowledge having participated in a CB Richard Ellis <strong>Contractor</strong> Induction<br />

<strong>and</strong> have received a copy of the CBRE “<strong>Contractor</strong> <strong>Health</strong> <strong>and</strong> <strong>Safety</strong><br />

<strong>Guidelines</strong>”. As a contractor of CBRE, I have read the “<strong>Contractor</strong> <strong>Health</strong> <strong>and</strong><br />

<strong>Safety</strong> <strong>Guidelines</strong>” <strong>and</strong> underst<strong>and</strong> their contents in full. I agree to abide by<br />

the conditions stated in these guidelines, health <strong>and</strong> safety legislative<br />

requirements <strong>and</strong>/or any other direction by CBRE in relation to the health <strong>and</strong><br />

safety of the site generally.<br />

<strong>Contractor</strong>(s) Signature: __________________________________________________________<br />

Date: ___________________________________________________________________________________<br />

Employer’s Name: __________________________________________________________________<br />

Issuing Officer: ______________________________________________________________________<br />

Signed: ________________________________________________________________________________<br />

* Please read <strong>and</strong> ensure your underst<strong>and</strong>ing of the booklet, then sign the above form<br />

<strong>and</strong> return to CBRE.

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