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A guide to commissioning cardiac surgical services - NHS ...

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A <strong>guide</strong> <strong>to</strong> <strong>commissioning</strong> <strong>cardiac</strong> <strong>surgical</strong> <strong>services</strong><br />

Trent Cardiac Centre, Nottingham University Hospitals <strong>NHS</strong> Trust in collaboration with East Midlands Cardiac and Stroke Network<br />

Reducing length of stay of elective <strong>cardiac</strong> <strong>surgical</strong> patients <strong>to</strong> a one night stay post operatively<br />

The idea<br />

The average length of stay for people<br />

undergoing <strong>cardiac</strong> surgery at the Trent<br />

Cardiac Centre is around five <strong>to</strong> seven<br />

days. The typical elective surgery<br />

pathway includes review of the patient<br />

in outpatients by the <strong>cardiac</strong> surgeon<br />

where the decision <strong>to</strong> undertake surgery<br />

is made and the patients added <strong>to</strong> the<br />

waiting list. A week before surgery<br />

patients are invited <strong>to</strong> attend the preoperative<br />

assessment clinic where they<br />

are seen by the surgeon, anaesthetist<br />

and <strong>cardiac</strong> rehabilitation nurse. At this<br />

appointment the full range of preoperative<br />

tests are undertaken.<br />

Patient and carer satisfaction levels are<br />

high at the Trent Cardiac Centre and<br />

feedback from patients had indicated<br />

that some were keen <strong>to</strong> leave hospital<br />

earlier and return <strong>to</strong> their usual<br />

residence. We decided <strong>to</strong> test out<br />

whether we could send selected low<br />

risk elective adult <strong>cardiac</strong> <strong>surgical</strong><br />

patients home after a one night stay<br />

post operatively following coronary<br />

artery bypass surgery, valve surgery or<br />

repair of atrial septal defect. An audit of<br />

patients stratified as having a low risk<br />

profile for <strong>cardiac</strong> surgery whose<br />

operation was performed in the<br />

previous 12 months highlighted that<br />

approximately 10 percent (80 patients)<br />

of all elective referrals may be eligible<br />

for a shorter spell in hospital post<br />

operatively potentially being discharged<br />

home following a one night stay in<br />

hospital. A shorter length of stay would<br />

equate <strong>to</strong> saving four post operative<br />

bed days per patient stay and a <strong>to</strong>tal of<br />

320 acute beds per year.<br />

The solution<br />

The Trent Cardiac Centre at Nottingham<br />

University Hospitals <strong>NHS</strong> Trust, set up a<br />

project team with multi-disciplinary<br />

membership representing the tertiary<br />

unit, primary care and the national<br />

improvement lead for <strong>cardiac</strong> surgery.<br />

This group was led by a consultant<br />

surgeon with project management<br />

support from the East Midlands Cardiac<br />

and Stroke Network.<br />

We employed service improvement<br />

techniques <strong>to</strong> look at the current<br />

patient process by undertaking process<br />

mapping and asking patient and carers<br />

<strong>to</strong> share their views on the current<br />

patient experience along the usual<br />

pathway of care. A new patient pathway<br />

was agreed detailing what tasks, support<br />

and mechanisms would need <strong>to</strong> be in<br />

place and delivered by who for patients<br />

<strong>to</strong> be safely and appropriately discharged<br />

home. The project team agreed <strong>to</strong> work<br />

<strong>to</strong>ward testing out a one night post<br />

operative stay with 10 patients selected<br />

against criteria.<br />

Potential risks <strong>to</strong> patient safety were<br />

highlighted through a risk assessment<br />

process which helped us <strong>to</strong> consider<br />

each of the identified risks and steps<br />

required <strong>to</strong> mitigate these. To help us<br />

understand the concerns patients and<br />

carers may have regarding early<br />

discharge from hospital we held a<br />

workshop <strong>to</strong> identify their views and<br />

experiences of the current service and<br />

<strong>to</strong> gather views of the proposed shorter<br />

pathway.<br />

Having identified the potential risks <strong>to</strong><br />

early discharge and the changes<br />

required <strong>to</strong> ensure patient safety in the<br />

pre and post operative <strong>surgical</strong><br />

pathway we:<br />

• Developed a set of inclusion and<br />

exclusion criteria used <strong>to</strong> select the<br />

appropriate patients.<br />

• Produced staff handbooks assembled<br />

<strong>to</strong> contain the full set of pro<strong>to</strong>cols,<br />

information and processes <strong>to</strong> support<br />

staff training in the pilot.<br />

www.improvement.nhs.uk/heart<br />

39

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