Distinguished Speaker - Vancouver Board of Trade

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Nov_Dec Top.indd 1
10/14/2010 10:28:53 AM
Inside
November/December 2010 • voLUME 50 • NUMBER 5
Board in action: VIBE goes international
A lasting gift
Giving back
Events Calendar 2
Events & Speakers 3
Management News 5
Chairman’s Message 6
Guest Column 6
Key Issues 7
Footprints 8
Celebrate the Holidays
10-11
Spirit of Vancouver 12-13
Spirit of Giving 14-18
Member News 19-21
Winter Getaways 22
Around the Board 23
Quote of the month
... innovation
and growth do
not happen by
accident.
boardoftrade.com
14
18
3
By Terry Hadley
The VIBE Center for Education
and Economic Development
will open in Kalmunai, Sri
Lanka at the end of November,
thanks in large part to funds
donated by Vancouver Board
of Trade members following
the devastating 2004 tsunami.
The VIBE Center was named
in honour of The Board’s online
business education portal,
VIBEhome.com, launched last
May. It will be one of the first
international facilities of its
kind equipped with computers
and technology to deliver
much-needed online
education and
knowledge management
to
local communities
around
the world
through VIBE.
KnowledgeOne,
at the forefront of
interactive e-learning, originally
partnered with The Board to
develop VIBEhome.com — The
Board’s online education hub
offering hundreds of courses from
eConcordia, eCornell, the Forum
for International Trade Training
(FITT), and local institutions such
as BCIT. Courses developed by
KnowledgeOne for the Sri Lankan
VIBE Center will include new
and uniquely specialized online
English language training courses
for business.
The facility itself has been four
years in the making. In response
to the tsunami, Frank Borowicz,
QC, Board of Trade governor and
Honorary Consul of Sri Lanka,
established the Sri Lanka Rehabilitation
Relief Fund. Board
chairman at the time, Jeff Dowle,
enabled members to contribute
through HSBC branches, as well
as directly to the Sri Lankan
Consulate in Vancouver. Through
the Vancouver Board of Trade
Foundation, the money was directed
to Rose Charities Canada,
which aims to improve quality
of life “through innovative, selfsustaining
projects and partnerships.”
The organization is run by
volunteers so that 98 per cent of
“Online education is the way of the
future and this facility will provide
the high-tech gear and high speed
internet needed by the community.”
funds go directly to enabling
communities to build their
own long-term, sustainable
solutions.
Dr. Yoga Yogendran,
PEng, a director of Rose
Charities Canada, set up the
VIBE Center by combining
the Vancouver Board of Trade
Foundation funds with those
donated by a Swiss foundation
for the education of
women and children.
“Around 2,500 children
would have fallen out of the
school system as a result of
the tsunami and the civil war
if Rose Charities had not been
there,” explained Yogendran.
“This facility
will allow
us to deliver
o n l i n e
courses from
all over the
world, particularly
from
Canada. The partnership
between KnowledgeOne,
The Vancouver Board
of Trade and Rose Charities has
moved this forward to provide
a wide range of education from
scholarship programs, high
school and university programs
to IT computer skills and finance
courses.”
“Online education is the way
of the future, and this facility will
provide the high-tech gear and
high speed internet needed by the
community. We will also be able to
offer knowledge management services
through the Cloud features
VIBE continued on Page 2
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oard calendar
NOVEMBER
Distinguished Speaker
23| Program ®
Robin Silvester, president and
CEO, Port Metro Vancouver.
LEADING GENERATIONAL
CHANGE: The importance of
collaboration. 11:45 a.m.-2 p.m.
Hyatt Regency Vancouver –
Regency Ballroom. Sponsored by
WorleyParsons, CN and Global
Container Terminals.
Special Speaker
25| Program
Anthony Ariganello, president
and CEO, The Certified
General Accountants Association
of Canada (CGA-Canada), and
Eamonn Siggins, chief executive,
Institute of Certified Public Accountants
in Ireland (CPA). EN-
TREPRENEURSHIP: Unlocking
the potential. 11:45 a.m.-2 p.m.
Sheraton Vancouver Wall Centre
Hotel – Junior Ballroom. Sponsored
by Certified General Accountants
Association of Canada,
Johnstone’s Benefits, Industrial
Alliance Pacific Insurance and
Financial Services Inc. and Certified
General Accountants Association
of British Columbia.
25| Members’
Reception
Members’ Reception at Zipcar
and Chandler Associates Architecture.
5-7 p.m. Suite 270 - 601
W Cordova St. Sponsored by
Zipcar and Chandler Associates
Architecture.
For full details or to register, visit www.boardoftrade.com
December
Spirit of
1| Vancouver ®
Celebrate another memorable year
at The Vancouver Board of Trade’s
annual Spirit of Vancouver ® Christmas
Lunch and Year-End Wrap Up.
Listen to our media panel discuss
top news stories of the year and
join us for a special presentation
of the Police Officer and Firefighter
of the Year awards. 11:30 a.m.-2:30
p.m. Hyatt Regency Vancouver –
Regency Ballroom. Sponsored by
Rogers, ICBC, Justice Institute of
B.C. and The Vancouver Sun/The
Province.
Distinguished Speaker
2| Program ®
Sarah Clark, CEO, Partnerships
BC. CAPITAL VISION: Filling the
infrastructure gap. 11:45 a.m.-2
p.m. The Coast Coal Harbour
Hotel – Coal Harbour Ballroom.
Business After
2| Business
The Vancouver Board of Trade’s
Business After Business, presented
in co-operation with the
Small Business Council, is back
at the River Rock Casino Resort.
Kick off the holiday season at our
signature tradeshow and see what
our exhibitors have in store. 5-7:30
p.m. River Rock Casino. Host and
presenting sponsor is the River
Rock Casino.
7| Members’
Reception
Members’ Reception at Red Card
Sports Bar – Moda Hotel. 5-7 p.m.
900 Seymour St. Sponsored by
Moda Hotel.
8| Networking
Roundtable
Improve your business network
with The Vancouver Board of
Trade’s Networking Roundtable
series. 7:15-9 a.m. Terminal City
Club – President’s and Terrace A
Rooms.
Distinguished Speaker
8| Program ®
Kevin Williams, president and
managing director, GM Canada
Ltd. DRIVING FORWARD: The
new GM. 11:45 a.m.-2 p.m. The
Fairmont Waterfront – Waterfront
Ballroom. Sponsored by General
Motors of Canada Ltd. and BC
Hydro.
January
13| Economic
Outlook 2011
The Vancouver Board of Trade
presents its annual Economic
Outlook for the 22nd year running.
The event feature’s keynote speaker
Warren Jestin, chief economist
at Scotiabank. As well, a panel of
experts including Helmut Pastrick,
chief economist for Central 1
Credit Union, will share what they
think is in store for the year 2011.
7:15-10:30 a.m. The Fairmont
Hotel Vancouver – British Ballroom.
Sponsored by Scotiabank.
Events catch-up
The Vancouver Board of Trade
Cable Program Guide
DAILY PROGRAM SCHEDULE!
SEE TIMES BELOW*
PACIFIC GATEWAY FORUM 2010: Greater
Heights, Expanding Horizons
Stockwell Day, president, Treasury Board,
Minister for the Asia-Pacific Gateway, Government
of Canada; and Shirley Bond, Minister of
Transportation and Infrastructure, Province of
British Columbia
A NEW MODEL FOR INCLUSIVITY
Tewanee Joseph, CEO, Tewanee Consulting
Group; former CEO, Four Host First
Nations
LEADING GENERATIONAL CHANGE: The
importance of collaboration
Robin Silvester, president and CEO, Port
Metro Vancouver
The Board’s 30-minute time slots show one Board of Trade
event for a week starting Sundays, 6:30 p.m. (new program);
Mondays, 4 a.m.; Tuesdays, 3 a.m.;
Wednesdays, 1 a.m.; Thursdays, 3:30 a.m. & 10:30 p.m.; Fridays,
4:30 a.m. & 3:30 p.m.; Saturdays, 1:30 p.m.; Sundays 3:30 a.m.
on Cable Channel 4. Air dates are subject to change.
Check schedule at www.boardoftrade.com.
NEXT ISSUE
Nov. 21, 6:30 p.m. –
Nov. 28, 3:30 a.m.
Nov. 28, 6:30 p.m. –
Dec. 5, 3:30 a.m.
Dec. 5, 6:30 p.m. –
Dec. 12, 3:30 a.m.
Coming up in the January/February 2011 issue of Sounding Board:
Meeting & Conventions
Recruitment
Private Health Service
Utilizing Consultants
CLOSING DATES: Editorial (Jan. 11); Advertising (Jan. 14)
MEMBERS ONLY: Does your company have news to share on any
of these topics? Send your editorial submissions (400 word max.) to
editor@boardoftrade.com. Please confirm you area Board of Trade
member in your email.
MEMBERS (20% discount) & NON-Members: To advertise in these
feature sections, please contact Gary Fach at gfach@telus.net or
call 604-876-0463.
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VIBE continued from Cover
already available on VIBEhome.
com, and will be meeting with the
local chamber of commerce to
partner with them in their delivery,”
said Borowicz, who will be
attending the opening ceremony
as a Board of Trade representative.
Neil Gold, former provost and
vice-president, academic of University
of Windsor, is the senior
academic development advisor
heading up Montreal-based
KnowledgeOne’s recently opened
Vancouver office – the ideal location
to expand the delivery of
online services to Asia.
“This is one of the first steps
towards achieving the global VIBE
vision – developing an e-learning
portal that provides not only
learning online but the management
of knowledge around the
world, particularly by working
through a network of international
chambers of commerce to deliver
those services,” said Gold, who
will also be attending the opening
ceremony.
To check out hundreds of online
courses that can help grow your
business, see www.VIBEhome.com
– knowledge on demand.
noway.indd 1
2 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®
6/8/05 11:23:45 AM

events & speakers
22nd Annual Economic Outlook Forum
At the
podium
Warren Jestin
Start the New Year off with a glimpse of
what’s ahead.
The Vancouver Board of Trade is pleased
to announce its annual Economic Outlook
is running for the 22nd year straight.
After two years facing an economic
downturn, the transition to better times is
ongoing. The Bank of Canada has recast
its projections for Canada’s rate of recovery
and anticipates a moderate rate of growth
for 2011.
Other economists are doing the same,
looking at the many risks still being faced,
including the slow recovery in the U.S., sovereign
risk in several European countries,
higher consumer debt and, for Canada, the
increasing value of the dollar.
In the midst of this recovery, B.C. companies
are setting their sights on emerging
markets in Asia with the hope that by diversifying
product markets and increasing
productivity they will overcome the moderate
rate of growth anticipated for the nation.
As we face the prospects of 2011, The
Board’s panel of financial and industry
experts will weigh in with their perspectives
on the economic outlook for the year ahead.
Warren Jestin, chief economist for Scotiabank,
will give the keynote address.
Jestin has more than 30 years experience
working at Scotiabank and during that
time has become a popular speaker and
media commentator on economic issues in
Canada and abroad. Jestin has also taught
at several Canadian universities and worked
for the Bank of Canada.
He has served on the C.D. Howe Institute’s
Monetary Policy Council and has
been involved with policy committees for
the Canadian and Ontario Chambers of
Commerce and the Toronto Board of Trade.
After Jestin, The Board’s expert panel
dish will share their thoughts on the economic
climate for the year 2011.
Among the group will be returning panellist
Helmut Pastrick, chief economist for
Central 1 Credit Union. Pastrick has spoken
several times at The Board and is a regular
commentator in the news media. He joined
Central 1, the umbrella organization for the
credit union system in B.C. and Ontario,
in 1997 and prior to that worked with the
Canadian Mortgage and Housing Corporation
in B.C.
He has extensive experience providing
economic forecasting.
More panellists will be announced in the
days to come. Check www.boardoftrade.
com for updates.
This year’s breakfast event takes place
on January 13, 2011, at the Fairmont Hotel
Vancouver. Registration begins at 7:15 a.m.,
and breakfast and program goes from 7:45
to 10:30 a.m.
Register now and pay the early bird rates
until November 28: $109 for members and
guests, $152 for future members (plus HST).
Reserve a table of eight for $1,040 for
members and $1,576 for future members.
After November 29, tickets rise to $129
for members/guests and $180 for future
members.
Tables of eight will cost $1,232 for
members and $1,872 for future members.
To reserve, call 604-640-5475 or register
online at www.boardoftrade.com.
Feature Event
“The economic environment ahead
is going to be characterized by slow
growth of incomes and high yields.”
Bill Robson, president and CEO, C.D.
Howe Institute. Sept. 30, 2010
“What I envision from the current
vantage point is an anemic recovery
– but not one that slips into reverse
gear.” Richard Fisher, president and
CEO, Federal Reserve Bank of Dallas,
Oct. 1, 2010
Christmas Lunch and Year-End Wrap Up
celebrate another memorable year at The vancouver board
of Trade’s annual Spirit of vancouver ® christmas Lunch and
Year-end Wrap Up and join us for a special presentation to
the Police offi cer and Firefi ghter of the Year.
Moderator:
Chris Gailus, News Hour Anchor, Global bc
Media Panel:
Christy Clark, Host, The christy clark Show, cKNW
Patricia Graham, editor-in-chief, The vancouver Sun
Pamela Martin, Anchor, cTv british columbia
Todd Ye, News Director, Fairchild Tv
Police Officer of the Year:
constable Tyrone Sideroff
vancouver Police Department
Firefighter of the Year:
Firefi ghter Patrick Sommer
vancouver Fire & rescue Services
Wednesday, December 1
Registration: 11:30 a.m.
Lunch & Program: Noon – 2:30 p.m.
Hyatt regency vancouver – regency ballroom
655 burrard Street
Bring non-perishable food items to
enter our Rogers Santa Claus Day
Parade VIP Package draw!
Win a trip to Beijing courtesy of
Win box seats at a Vancouver
Canucks game!
Sponsor:
Awards Sponsors:
media Partners:
REGISTER AT 604-640-5470 OR WWW.BOARDOFTRADE.COM
CAPITAL VISION:
Filling the
infrastructure gap
Sarah Clark, newly appointed president
and CEO of Partnerships BC, will
address The Vancouver Board of Trade
on December 2. During lunch hear
about how Partnerships BC has been
working with ministries, agencies and
the private sector to develop projects
and deliver much-needed infrastructure
to the province through public-private
partnerships.
Clark will share how the organization
is evolving and how it will work to
address the infrastructure gap in B.C. She
will also provide her outlook for new infrastructure
investment in the province
and the strong predicted growth in the
construction industry in the areas of
transportation, energy, water treatment
and health care.
Clark will be speaking at the The
Coast Coal Harbour Hotel , December 2.
Registration starts at 11:45 a.m. For more
information, or to register, visit www.
boardoftrade.com or call 604-640-5470.
“The essential thing to remember is
innovation and growth do not happen
by accident. They are the result of goal
setting and executing with hard work.”
Edmée Métivier, executive vice president,
financing and consulting, Business
Development Bank of Canada,
Oct. 21, 2010
“British Columbia is Canada’s only
Asia-Pacific province . . . Done right,
the Pacific Gateway Initiative will
mean increased benefits for future
generations.” Shirley Bond, B.C.’s
Minister of Transportation and Infrastructure.
Oct. 29, 2010
For more information, visit
www.boardoftrade.com
3 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

The stars have aligned.
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UVic Business, a leader in business education.
Together, a stellar combination.
The University of Victoria is proud to announce the new name of
its business school, the Peter B. Gustavson School of Business.
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Watch us rise. Our stars have aligned.
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4 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

Management practices that waste time and money
management news
recent brain science or neuroscience, and but it’s unlikely to continue to motivate.
very few business programs in universities Bonuses are viewed as entitlements, even
teach it.
if performance is less than satisfactory.
He says another reason why organizations What to do about it: Pay for performance
are fundamentally flawed from a behavioural or revenue sharing that must be earned
perspective is that they were designed by each year.
people – those with financial expertise – who • You did a good job, but… (good newsbad
have only one purpose in mind, to make
news feedback). What’s wrong with
money. He says that “how employees are it: “Yes, but,” is not a motivator, but a
paid, appraised, rewarded, and recognized punisher and seen by employees as management
have financial implications,” but when designed
“nagging.” What to do about it:
without an understanding of human praise and criticism should come in two
behaviour, the results can be destructive. For separate conversations.
example, there is a mountain of research to • The Sandwich (criticism sandwiched
show that employees are not primarily motivated
between two positive statements). What’s
by financial rewards over the long term, wrong with it: People naturally place more
yet we continue to use that as a management focus on negative messages than positive,
motivational strategy.
so the focus on the positive is lost. What
Daniels identifies the following 13 managerial
to do about it: If management needs to
strategies that not only don’t work, confront an employee about an issue, do
but are destructive to organizations and the so in a straightforward manner, with no
people in them:
sugar-coating.
• Employee of the month (and most other • Overvaluing smart, talented people
forms of recognition and reward). What’s (buying their brains rather than their
wrong with it: Focuses recognition on behaviour). What’s wrong with it: Management
one employee when most work is a team
focuses on resumes and IQ, not
effort. What to do about it: Acknowledge performance. What to do about it: Provide
achievement for everyone the moment it growth opportunities for all employees
happens.
and give them opportunities to shine.
• Stretch goals. What’s wrong with it: • The budget process. What’s wrong with
Employees end up overwhelmed and it: Tedious, time-consuming divvying up
frustrated if they fail to reach aggressive of resources creates an expectation for
goals. What to do about it: Set achievable everyone to want more. What to do about
short-term goals and chart employee it: Budget according to what each part of
progress month by month.
the organization can prove they need to
• Performance appraisal. What’s wrong
with it: It’s hated by both managers and
employees, it’s done once a year and then
appraisal is ignored for the rest of the year,
it’s not motivational. What to do about it:
Give immediate management feedback to
employees for success or failure.
Engaged Corporate
Citizenship Award
• Ranking employees. What’s wrong with
it: Even if the gap between employees is
Nominations are being sought for the 2011 Engaged
small, some end up at the top and others
Call for
Corporate Citizenship Award.
at the bottom. The ones at the bottom
feel like failures. What to do about it: Set
Nominations The late Dr. Donald Rix, CM, OBC, founded the Rix
performance targets for all employees.
Center for Corporate Citizenship and Engaged Leadership
• Rewarding things a dead man can do (rewarding
negatives). What’s wrong with it:
If you reward employees for zero defects,
at The Vancouver Board of Trade during his term as
Chairman in 2008.
the sure way to meet that target is to try
nothing that has a chance of failing or
falling short. What to do about it: reward
Its purpose is to promote and facilitate the engagement of
businesses and individuals in activities that add value to
the broader community, as well as business.
•
every success, no matter how small.
Salary and hourly pay (merit pay, automatic
bonuses). What’s wrong with it:
The first Engaged Corporate Citizenship Award was given
to the Vancouver Airport Authority (YVR) in 2009.
Once a raise is given, it is permanent,
An Engaged Corporate Citizen is an enterprise which
demonstrates in policy and practice the highest standards
of stewardship towards the long-term well-being of
customers, employees, owners, business partners, the
environment and the broader community.
Demonstration of remarkable acts of corporate
citizenship will be welcomed.
Further details on the nomination process and selection
criteria can be found at www.therixcenter.com
The Dean of the Sauder School of Business, University
of British Columbia, will manage the selection process.
Nominations should be submitted by January 14,
2011 to:
Secretary, Rix Center for Corporate
Citizenship & Engaged Leadership
The Vancouver Board of Trade
Suite 400, 999 Canada Place
Vancouver B.C. V6C 3E1
By Ray B. Williams
At the best of times, management mistakes
can cost an organization valuable time and
money. During difficult economic times, the
results can be disastrous.
In my Psychology Today article, Management
Rewired: What Brain Science Can Tell Us
About Leadership, I said:
“Research on how the human brain can
affect behaviours – called neuroscience, or
the popular term, brain science – has yet to
be fully appreciated by leaders of organizations.
That knowledge could have a significant
impact on how leaders are trained and what
they do. In the past few decades, scientists
have gained new and more accurate scientific
views of human behaviour, studying the
human brain. Organizational change that
takes into account the physiological nature of
the brain and ways that predisposes people
to resist or co-operate with leaders can be
extremely useful for leaders.”
It appears as though this management
lack of knowledge of brain functioning and
human performance may account for many
dysfunctional management practices.
Aubrey C. Daniels, one of the world’s foremost
authorities on management and human
performance, outlines management practices
that are destructive to organizations during
boom or bust times, in his outstanding book,
Oops! 13 Management Practices That Waste
Time and Money (and what to do instead).
Daniels points out that few managers
look for behavioural data to affect employee
performance because most managers know
very little about the science of behaviour and
Darcy Rezac’s Positive Networking
Tip of the Month
Seriously, we have time. It’s no surprise, one of biggest challenges is finding the time to
network, especially during the busy holiday season. However, we may have more time than
we think. Clay Shirky in Cognitive Surplus says, “Americans watch roughly two hundred
billion hours of TV every year. We spend roughly a hundred million hours every weekend
just watching commercials.”
Personally, we are guilty as charged. When the three of us think about the years we spent
watching 21 seasons of Survivor, The Apprentice, Seinfeld (and all the reruns), that’s a lot of
hours! While it seems that everyone says, “I don’t watch a lot of television,” why not take an
inventory of how many hours you really watch and you may be surprised. Perhaps, like us,
you need to say “so long” to Jeff and The Donald. Can you use any of those surplus hours
to network and socialize more?
Darcy Rezac is the author of WORK THE POND! How to Use the Power of Positive
Networking to Leap Forward in Work and Life. Prentice Hall 2005.
get results.
• Promoting people no one likes. What’s
wrong with it: Employees perform out of
fear rather than commitment and loyalty.
What to do about it: Promote people who
are liked and have superior interpersonal
and emotional intelligence abilities.
• Downsizing. What’s wrong with it: Many
things, including the stress placed on those
employees that remain and the costs of new
hires after the recovery. What to do about
it: Find more creative ways of costs savings,
done by many best practice companies.
• Mergers, acquisitions and other forms of
reorganizing. What’s wrong with it: Decisions
are made mostly on financial terms,
with little focus on integrating corporate
cultures and declining performance. What
to do about it: Get teams of people together
to manage the integration over time, rather
than by management edict.
Daniels presents some very controversial
remedies for what ails our current organizations,
based on some very sound brain science
and human behaviour research that should
draw the attention of every leader.
This article was first published in the
Financial Post, October 4, 2009.
Ray Williams is co-founder, Success IQ University,
and president, Ray Williams Associates
in Phoenix and Vancouver, providing leadership
and executive coaching. He publishes in
the National Post, Psychology Today and Fast
Company. See www.successiqu.com and www.
raywilliamsassociates.com.

chairman’s message
publisher
The Vancouver Board of Trade
editor-in-chief Darcy Rezac, 604-641-1255
contactus@boardoftrade.com
managing editor Terry Hadley, 604-641-1271
thadley@boardoftrade.com
editor Daniel Pi, 604-640-5450
dpi@boardoftrade.com
contributor
Tashon Ziara
tziara@shaw.ca
design & layout Jennifer Silver, 604-640-5465
jsilver@boardoftrade.com
advertising representatives Deborah & Gary Fach, 604-876-2513
gfach@telus.net
Want more information about joining The Vancouver Board of Trade?
Call 604-641-1260 or e-mail info@boardoftrade.com.
The Sounding Board is the official publication of The Vancouver Board of Trade and is
the major communication vehicle with members. The publication is sent automatically
to all 5,800 Board members. Additional copies are sent to downtown Vancouver.
ISSN: 0381-5471. The views expressed by contributing writers are their own and do
not necessarily reflect the policies or positions of The Vancouver Board of Trade. The
Vancouver Board of Trade reserves the right to edit all submissions for content, length,
style, format and legality.
The Vancouver Board of Trade is Vancouver’s chamber of commerce. Since 1887, The
Board has been an active proponent of business in Vancouver. The World Trade Centre
Vancouver is the international division of The Vancouver Board of Trade and is affiliated
with more than 300 WTCs worldwide.
our mission statement
The Vancouver Board of Trade works in the enlightened interest of its members to
promote, enhance and facilitate the development of the region as a Pacific centre for
trade, commerce and travel.
our basic principles
The Board believes that the market system is the only system that works effectively in
the allocation of scarce economic resources for efficient and stable economic growth
and job creation. The Board recognizes the imperfections of the market system and
supports the need for publicly provided services such as social services, health services
and public education. The Board supports the philosophy of less government involvement
in the business sector and believes that governments should not do what can be
done in whole or in part by the private sector.
Publications Mail AGREEMENT No. 40011551
RETURN UNDELIVERABLE CANADIAN ADDRESSES TO
the VANCOUVER board of trade/world trade centre VANCOUVER
Suite 400, 999 Canada Place
VANCOUVER BC V6C 3E1
e-mail: contactus@boardoftrade.com
chairman & chief elected officer
Executive committee
Jason McLean, President & Chief Operating Officer
The McLean Group
Wendy Lisogar-Cocchia
President, Century Plaza Hotel & Absolute Spa Group
vice-chair Elio Luongo, Managing Director
KPMG LLP
vice-chair Ken Martin, President & CEO
Pacific Blue Cross
Jack McGee, CD, President
The Justice Institute of BC
Darcy Rezac, CD, The Vancouver Board of Trade
senior vice-chair
secretary-treasurer
managing director
board of directors
janet austin YWCA Vancouver
kevin bent Pacific Newspaper Group
peter brown,obc, lld Canaccord Capital Inc.
george cadman, qc Boughton Law Corporation
dave cunningham TELUS
yvonne devalone Downtown U-Lok Storage Ltd.
joe grech Canucks Sports & Entertainment
calvin helin RCI Capital Group Inc.
david helliwell Pulse Energy
craig hemer Odgers Berndtson
terence hui Concord Pacific Groups Inc.
chris kelly Vancouver School Board (ret.)
v. paul lee Vanedge Capital
tim manning RBC Royal Bank
derral g. moriyama BMO Bank of Montreal
evi mustel Mustel Group Ltd.
john w. nightingale Vancouver Aquarium
tina osen Hub International
david m. poole Scotiabank
tracy redies Coast Capital Savings
dr. mark schonfeld BC Medical Association
jon schubert ICBC
lorne segal Kingswood Properties Ltd.
dennis skulsky BC Lions Football Club Inc.
ron w. thiessen Hunter Dickinson Inc.
anibal valente PCL Constructors Westcoast Inc.
STANDing committee chairs
communications Brett Manlove, Global BC
community affairs Barbara R. Hislop, Variety Club of British Columbia
membership marketing Mary Anne Davidson, Acciona Infrastructures
small business council Victor C. Wong, Make It Business
Jason McLean, Chairman
The Vancouver Board of Trade
There is a well-marked trail
between challenge and change in
British Columbia and it is a trail
The Vancouver Board of Trade has
walked many times. Historically
innovative since its oft-mentioned
fiery inception in 1887 when The
Board was formed to rebuild the
city after the catastrophic fire, our
organization has never shied away
from a challenge.
However, the challenges facing
the business community today are
not driven by a single event. They
are driven by a complex, global
grid of interconnected economic
and social realities.
In addressing those realities,
innovation is critical and it is
here that The Board’s indomitable
network of resources and membership
services provides unparalleled
support and inspiration for
its members.
From our recent policy work
on headline issues like HST, to
Laurie Rix Macrae, Chair, Rix Family
Foundation; Honorary Fellow, The Rix
Center for Corporate Citizenship & Engaged
Leadership
Many companies today are engaged
in formal initiatives to contribute to
the well-being of their community
and society at large, but the ability
to effectively integrate social responsibility
into the heart and soul
of their organization still eludes
many corporate leaders.
Part of the reason is that implementing
responsible practices
while also managing the demands
of the financial, social and environmental
bottom lines can
present an overwhelming challenge.
As a successful businessman
and devoted philanthropist who
believed that companies big and
small have a great deal to offer
beyond the goods and services
they provide, my late father, Dr.
Donald Rix, CM, OBC, felt it was
Photo by D. Roels
The challenge of change
the success of The Board’s recent
2010 Pacific Gateway Forum, to
the game-changing results of our
economist emeritus Dave Park’s
Kids ‘N Crime 2 Economic Report,
we continue to be effective and
innovative participants in the dialogue
of change. The diversity of
these ventures reflects The Board’s
strength not only in impacting
policy but in generating it.
A year ago at this time, we
looked forward to an event that
would bring many of us together –
certainly for a few heart-stopping
moments in overtime hockey.
Today, we look ahead to the
ongoing task of steadying our
economy through a concerted
business effort to reclaim and
distribute the positive message of
HST. We look ahead to achieving
our goal of securing more investment,
in early childhood development
and continuing to address
the links between early childhood
indicators and criminality. We look
ahead to the release of The Board’s
three-year Strategic Plan. We look
ahead to a lineup of tremendously
accomplished guest speakers
who will address the challenges
of change in the technology and
automotive sectors, in transportation,
in delivering sustainable
growth and in developing new
guest column
trade partnerships in non-traditional
markets.
As we approach the holiday
season, we are reminded that
our ubiquitous catch-phrase, …
connecting for good, is both our
greatest strength and our greatest
challenge. More than a slogan or
trademark, it is the cornerstone
of an ethical platform that challenges
each one of us to address
change with purpose, innovation
and integrity.
For inspiration on how to translate
these values into corporate
action, we need look no further
than the selection criteria governing
the nomination process for the
2011 Rix Centre Award for Corporate
Citizenship:
“Demonstration of remarkable
acts of corporate citizenship will be
welcomed,” writes the Rix Center’s
Selection Committee – and it is
hard to set the bar much higher
than that.
In closing, and on behalf of The
Vancouver Board of Trade and its
board of directors, I’d like to thank
each one of you for connecting
for good. I wish you a prosperous
and healthy close to 2010,
an abundance of opportunity to
demonstrate “remarkable acts” of
corporate citizenship, and an innovative
reboot in 2011.
Rix Center welcomes
nominations for engaged
corporate citizenship award
important to promote and facilitate
the engagement of businesses
and individuals in activities that
add value to the broader community,
as well as business. That is
why he was so excited to work with
The Vancouver Board of Trade
in founding The Rix Center for
Corporate Citizenship & Engaged
Leadership during his term as
chairman (2008-09). Opening
the Rix Center was an important
milestone for my father, who was
thrilled to be the first medical
doctor to be invited to chair The
Board of Trade. He took great personal
satisfaction in knowing that
his passion for corporate engagement
would live on to educate and
inspire others.
In addition to supporting
events that foster engagement
and community involvement,
and providing a hub for the latest
research on corporate citizenship
and engaged leadership practices,
the Rix Center acknowledges
outstanding corporate members
that are engaged leaders in the
community through its annual
Engaged Corporate Citizenship
Award. Nominations, overseen
by the dean of the Sauder School
of Business, are currently being
sought for the 2011 award which
will be presented at The Board’s
2011 Governors’ Banquet.
Previously, the Engaged Corporate
Citizenship Award has been
won by the Vancouver Airport
Authority (YVR) in 2009, and RBC
Royal Bank in 2010.
I know my father would be
proud the Rix Center continues
to recognize engaged corporate
citizens in an enterprise “which
demonstrates in policy and practice
the highest standards of
stewardship towards the longterm
well-being of customers,
employees, owners, business
partners, the environment and
the broader community,” and we
look forward to congratulating
next year’s deserving recipient.
See the nomination process and
selection criteria at www.therixcenter.com.
Nominations should
be submitted by January 14, 2011.
6 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

The Downtown Eastside: vibrant, misunderstood
key issues
By Judy McGuire
misleading as they portray only the more and the southern limit is Terminal Avenue.
lurid aspects of a very vibrant, although The community includes Chinatown and
much misunderstood, community.
the Strathcona neighbourhoods.
First, some facts.
According to the city, the area is home to
There is no general agreement on the approximately 16,590 individuals. While a
boundaries of the area referred to as the number of these individuals are the visible
Downtown Eastside. The City of Vancouver street-involved population, a surprising
includes Gastown and Victory Square in their 22 per cent of residents are seniors (65+) –
area map. Others draw the western boundary substantially higher than the city average of
at Cambie Street.
13 per cent.
All agree that the eastern boundary is More than 50 per cent of residents live
Clark Drive, the northern edge is the water alone, however more than 60 per cent of
those in Strathcona live in families.
Strathcona and Chinatown house a high
immigrant population while the rest of the
area has primarily non-immigrants.
Approximately 10 per cent of the city’s
policy. Research has provided evidence that
aboriginal population lives in the area and
investment in children’s early development
many more visit the area on a regular basis.
before they go to school can prevent many
In 2001, approximately 10 per cent of
social problems and that the economic
housing in the area was owner occupied.
payback is spectacular. Remedying these
While the majority of housing remains rental
problems among school-aged children has
stock (much of it SROs and social housing),
similar benefits.
the increase in condo building over the past
Most efforts to deal with these factors
seven years is likely shifting the percentage
have been piecemeal. What is required is to
more towards owner occupied.
view them as a whole, to see how they shape
As of 2005, the area contained 12 community
centres and meeting places. The Ray-Cam
our children and youth and take a broad approach
to ensuring a collaborative approach
Centre, which caters to families, youth and
to making a difference. This entails working
seniors, had more than 500,000 user visits and
with several government ministries whose
5,500 to 6,000 members in 2009.
responsibilities cut across many of the issues
The area houses nine childcare centres
raised in the report. They, along with the business
community, service providers, non-profit
and two elementary schools. There are also
By David Park
a number of business, trade and language
organizations and the general public, all need
to work together in dealing with the issues.
The Board and the Justice Institute are
working to spread the information about
this problem and how it can be dealt with.
The recent report is being publicized and is
being presented at a variety of conferences
and meetings in the province. Government MAPPING SALARIES
has been alerted to the situation and is being
encouraged to take action in concert with the
private sector, not-for-profit organizations
and educational institutions.
& TOTAL REWARDS
Diverting children and youth from a life of
crime achieves outstanding positive results
www.wcbc.ca/surveys
in terms of both social and economic dimensions,
for families, governments and society
as a whole.
Access to current, accurate,
The current Kids ‘N Crime report may be
accessed at www.boardoftrade.com and at
market data is the only way to
www.jibc.ca/appliedResearch/AppliedResearchProjects.htm.
know if your salaries & total
David Park is the author of the Kids ‘N
rewards are competitive.
Crime Report, research associate at the Justice
Institute of B.C. and economist emeritus at The
QUESTIONS?
Our 10 compensation surveys provideoverall
Vancouver Board of Trade.
data, along with data specific to the Metro
Nancy MacLeod
Vancouver:
604-683-9155
Dial-A-Law
1-800-781-2411
Clerical/Administrative Support
wcbc@wcbc.ca
Middle Management & Professional
Do you need general legal information?
Information Technology
Access a variety of legal topics by phone or visit www.dialalaw.org.
Marketing & Sales
Available 24 hours a day, 7 days a week
Engineering & Technical
Lower Mainland 604.687.4680 / Toll Free in BC 1.800.565.5297
Production & Distribution
Executive Compensation
Lawyer Referral Service
Members of the
Board of Directors
Vancouver Board
Do you need help finding the right lawyer?
Total Rewards Practices
of Trade receive & Employee Benefits
Receive up to a 30 minute consultation with a lawyer for $25 +tax.
an additional 15%
Salary Increases & Compensation Policy
Monday to Friday 8:30 am to 4:30 pm
discount.
Lower Mainland 604.687.3221 / Toll Free in BC 1.800.663.1919
STOP Guessing • START Knowing • ORDER Today
For several years now, a Vancouver Board of
Trade Community Affairs Committee sub
group has been examining the Vancouver’s
Downtown Eastside (DTES). They’re finding
more to the DTES than what is portrayed in
the media. This is the first of an on-going
series about the area, its history and future.
Media images of the DTES are pervasive
– street chaos, homelessness, rampant
addiction and drug dealing. They are also
Kids ‘N Crime revisited
In September, The Vancouver Board of Trade
and the Justice Institute of B.C. released a
report on the economic aspects of the development
and prevention of criminality among
children and youth. This builds on the 2006
Kids ‘N Crime report that was based on the idea
that factors impacting children from before
birth to adulthood can have serious psychological
effects leading to criminal behaviour
in later life.
The more recent report focuses on 12
factors that can contribute to children and
youth growing into a life of crime. The research
identified information on the negative costs of
criminal activity related to these factors and
the costs of corresponding efforts to prevent
or correct that activity. The general conclusion
is that the humanitarian and economic consequences
of these problems are very large and
that the actions to prevent them or provide
remedies can have even larger benefits for
individuals, families, government and society
as a whole.
Investing in these actions is good public
Funded by the Law Foundation of British Columbia. Public services of the Canadian Bar Association, BC Branch.
schools in the area.
The area contains a vibrant business
community, which tends to go unnoticed.
In 2004 the area contained 2,300 establishments
employing more than 20,000 people,
representing widely diversified economic
sectors. This number has likely not changed
substantially.
However the opening of the Woodward’s
complex in particular seems to be inspiring
new business investment and economic
activity in the area.
Economic activity is supported and
promoted by active business improvement
associations in Strathcona, Chinatown
and Gastown, as well as initiatives such as
Building Opportunities with Business and a
growing number of social enterprises.
Even given all the challenges faced by
this area – challenges which by their visibility
define what most people believe to be
the entire DTES – the community remains
vibrant, complex and highly functional in
many ways.
There is much community capacity to
build on.
In the next issue of Sounding Board, I
will highlight some of the creative strategies
which are expanding on the community’s
existing strengths.
Judy McGuire is a long-time member of
The Board of Trade and a member of its Community
Affairs Committee and the Downtown
Eastside Roundtable.

Sustainable practices make good business sense,
engage staff and donors: YWCA CEO Janet Austin
By Nancy Tinari
Business and organizations are becoming
increasingly aware of climate change and the
need to do their part to reduce their carbon
footprint. But the YWCA is a leading model
of how a non-profit organization has established
environmentally sound practices as a
core value. This is reflected in many practical
initiatives, some involving major building
projects, as well as day-to-day operations
and purchasing decisions.
During a recent interview for Sounding
Board, YWCA CEO Janet Austin shared insights
on how the organization turned green.
When asked what motivated the YWCA
to start making changes, Austin explains
she has a strong personal interest in the
environment. A house she and her husband
built about nine years ago won the Mayor’s
Environmental Award, and it encouraged her
to start developing sustainable initiatives at
the YWCA in 2005.
However, it wasn’t until 2007 that the
organization formally set specific targets
towards reducing its carbon footprint. This
was in large part due to a social marketing
event promoted by the City of Vancouver,
called One Day, when all organizations and
individuals were encouraged to make small
changes in their practices that would have a
positive effect on the environment.
Austin says, “We agreed to participate
. . . I think that really was the starting point.”
At the same time, the YWCA benefited by
hiring Ted Cathcart as its facilities manager.
Cathcart had many ideas about sustainability,
including a plan to convert the rooftop
ornamental garden at the Hornby Program
Centre into a produce garden.
Austin gave him the go-ahead, with the
only caveat being he “couldn’t spend a penny
more” on the garden’s upkeep. Many volunteers,
under the guidance of master gardeners
from UBC, now work in the garden. Last
Janet Austin stands in the roof top produce garden at the Hornby Program Centre
“It is possible for a non-profit organization
whose core focus is community service work
to . . . maintain our programs and services
in a way that adheres to sound principles of
environmental sustainability,” Janet Austin
BC Hydro Power Smart Tips
for your business
Being green is of top priority nowadays and BC Hydro has compiled
a list of quick tips to help you and your family conserve energy and
reduce your impact on the environment.
year it yielded half a tonne of produce that
was donated to the YWCA’s Crabtree Corners
Community Kitchen, serving families in the
Downtown Eastside, Austin says.
Cathcart and Lori Brown, the YWCA’s
corporate development and purchasing
manager, started the YWCA’s formal commitment
to sustainability by attending
training sessions taught by Climate Smart
Businesses Inc. The company specializes
in helping businesses measure their annual
CO 2
e (carbon dioxide equivalent, the universal
unit used to report greenhouse gas emissions)
and in advising them on strategies to
reduce it. A grant from Vancity paid for the
training program.
According to Austin, Cathcart and Brown
found the Climate Smart training helpful.
Business people can rest assured that one
doesn’t need to have a scientific background
to use the software that Climate Smart provides
for measuring CO 2
e.
After completing the Climate Smart training
in 2007, the YWCA set a goal to reduce
its annual CO 2
e by 25 per cent by 2013. Impressively,
they have already measured an
18-per-cent reduction, reports Austin. This
has been achieved in numerous ways, both
large and small:
At the YWCA’s 155-room hotel, $500,000
spent on capital improvements led to a CO 2
e
reduction of 76 per cent, largely following
the installation of a high-efficiency boiler.
Energy-efficient mini fridges and lowering
the temperature of the water heaters also
PHOTO BY N. Tinari
helped. The result is capital costs will be
recovered in five years through reduced
operating costs.
The YWCA’s new housing projects in
Surrey and Coquitlam are being built to Gold
LEED certification standards. Cost-benefit
analyses of retro-fitting some of the YWCA’s
older buildings to make them more energyefficient
are currently underway.
Procedures followed at all 30 Metro Vancouver
YWCA locations include composting,
recycling (staff are taught how to do this
effectively), purchasing green stationery
and cleaning products and printing doublesided.
Waste-reduction audits are being done
at the hotel, program centre and Crabtree
Corners, with an ultimate goal of producing
zero waste.
Austin said the benefits of sustainable
practices go beyond long-term financial
savings. Staff engagement is very important.
All employees are encouraged to use sustainable
practices at work and at home. Each
employee is required to state two changes
they have made at home.
Staff response has been extremely positive,
Austin says.
“When we survey them, we see how
proud they are to be part of an organization
that has made a serious commitment and
has taken serious steps.”
Donors, too, are impressed and feel good
about supporting an organization they see as
environmentally progressive.
“It is possible for a non-profit organization
whose core focus is community service
work to also . . . maintain our programs
and services in a way that adheres to sound
principles of environmental sustainability,”
Austin says. “It’s the right thing to do, but
we’re also demonstrating that it makes very
good business sense.”
Austin commented that sustainability is
of concern to young people too. This year
the YWCA has partnered with the YMCA
for the first time in a Youth Eco Internship
Program (YEIP) funded by the Canadian
government’s Economic Action Plan. Under
this program, 300 young people have opportunities
during three-, six- or nine-month
placements to gain workplace experience
leading to careers in environmental sustainability.
The YWCA Vancouver has been asked
to take a leadership role in this program,
Austin says with pride.
1. Get an energy audit and follow through with improvements.
2. Draft proof your home.
3. Turn it off.
4. Switch to energy-efficient lighting.
5. Install automatic lighting controls.
6. Buy green electronics.
7. Put a freeze on inefficient refrigeration.
8. Use less energy to wash your laundry.
9. Reuse and recycle old electronic equipment.
10. Use less energy to dry your laundry.
Visit http://www.bchydro.com/powersmart/
JAL recognized
as an Eco-First
Company in
Japan
Japan Airlines (JAL) was recently recognized
by the Ministry of the Environment
of Japan as an Eco-First Company. The
recognition was based on the airline’s commitment
to the Eco-First Pledge and to the
established Biodiversity Policy of the JAL
Group. JAL has also been promoting the
Conference of the Parties to the Convention
on Biological Diversity (COP10) which took
place in Nagoya, Japan, earlier this year.
8 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

Locating for Smart
Travel Choices
Whether it’s relocating yourself, your family or
your business – location is everything! For your
business, location will be critical in attracting
and retaining top employee talent. For your
household, location determines travel options
and can reduce transportation costs – your family
may only need one car. Know the real costs of
your location decision – including the travel
options for you, your family and employees,
especially for commuting.
What makes a great workplace for commuters?
Locating in town centres means shopping, services,
entertainment and even work are within
walking distance and high-quality transit easily
connects you to the rest of the region. Locating
near SkyTrain stations or other high frequency
transit services offers convenient, sustainable
travel choices. Locating near the quickly expanding
network of cycling facilities provides a healthy
option. Minimize your carbon footprint, save
time, money and stress.
The decision you make about location – for work
and home – can contribute to keeping our region
one of the most beautiful and livable places on
earth. Once you have arrived, contact us. TransLink
offers integrated transportation services and our
TravelSmart team is here to provide you with more
tools for yourself, your family and your business.
Drive less and enjoy life more, be TravelSmart.
It‘s not just where you stand; it‘s what you stand for.
Moving your home, business, or opening a new location? Before committing,
consider a location where TravelSmart options are available.
Call 604.216.3299 or go to travelsmart.ca
Transit • Cycling • Ridesharing • Teleworking • Car Sharing • Parking Management Strategies
21010962 ONBOARD Advertorial 10x15.indd 1 10-11-01 12:59 PM
9 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

celebrate the holidays
Three local Fairmont hotels make top 30
Three local Fairmont hotels just got the nod
by world travellers as top Canadian hotels to
spend a night in.
The Fairmont Waterfront, Vancouver
Airport and Hotel Vancouver have been
ranked in the top 30 Canadian hotels by
readers of Condé Nast Traveler magazine.
The 2010 Readers’ Choice Awards names
the best cities, islands, cruise lines, airlines,
hotels, resorts and car rental agencies worldwide.
Hotels and resorts are rated by readers
on several factors including location, food
and dining, rooms and service and more in
order to achieve an overall score and ranking.
The Fairmont Waterfront, with its panoramic
harbour views and Herons Restaurant,
ranked 10th overall.
The Fairmont Vancouver Airport took
13th place with readers highlighting its floorto-ceiling
sound-proof windows, quiet-zone
rooms and carry-on cuisine as highlights.
Coming in 22nd was the Fairmont Hotel
Vancouver. The hotel’s old-world elegance,
exquisite Fairmont gold guestrooms and
Absolute Spa amenities helped earn its spot
in the top 30.
Twenty-one other Fairmont hotels and
resorts were also honoured in the annual
awards.
For more information or reservations,
please call 1-800-441-1414 or visit www.
fairmont.com.
CELEBRATE
THE HOLIDAYS
AT RIVER ROCK
8811 River Road | Richmond
604.273.1895 | riverrock.com
• New Year’s Eve
with Huey Lewis
& the News
BUY TICKETS at
ticketmaster.ca
• Festive Buffet
• Reserve Tramonto
at OpenTable.com
• $50 Gift Card
for ONLY $45
Reserve Today!
Visit i our FESTIVE INFO
DESK
Located near the Concierge
November 19 - December 31
SUN-THU 11am to 6pm
FRI & SAT 11am - 9pm
Give a gift basket this holiday
Small Meetings. Big Delivery.
Introducing our Small Meetings Offer.
At Pan Pacific Whistler you can count on warm, personal service
and a custom meeting experience. From spacious all-suite luxury
to the value of our Spa and Dine Small Meetings Offer, we deliver
big. Call now for a quote on your next meeting or retreat.
For full details on the Small Meetings Offer contact Don Prins,
Director of Sales. 604.880.1922 or dprins@panpacific.com
www.panpacificwhistler.com
Just in time for the holiday season, Pacific
Basket Company is proud to announce
the launch of their newly re-designed,
consumer-friendly website. Having
listened to feedback from customers
over the years, the new site is specially
designed for the corporate user featuring
an advanced address book allowing for
easy sending of multiple gifts to various
locations across Canada and the U.S.
Featuring a wide selection of corporate
and personal gifts and gift baskets as well as
special limited Christmas designs, Pacific
Basket is a one-stop source for your gift
shipping. Members of The Vancouver Board
of Trade will receive a 10 per cent discount
on all orders until the end of the year (use
coupon code VBOT10).
Pacific Basket Company is a proud supporter
of the Mood Disorders Association of
BC, Caleb’s Hope, Saints Rescue as well as
many other charitable events and organizations
across Canada.
Visit www.pacificbasketco.com for more
information.
* Spa or Dine Small Meetings Offer valid for a limited time and not combinable with other offers. Group room rate is quoted in Canadian dollars for Pan Pacific Whistler Village Centre
and is net non-commissionable. Groups must be a minimum of 10 rooms per night. Some restrictions and black out dates apply. Spa or Dine Small Meetings Offer also available at
Pan Pacific Vancouver and Pan Pacific Seattle. Please contact Don Prins for full details of the Offer.
Whistler
Group
$159
rates starting from
for a One Bedroom Suite
Including complimentary
breakfast, wireless internet,
local calls and the Spa or
Dine Offer. *
10 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

It’s a wonderful holiday
celebrate the holidays
The Arts Club Theatre Company learn about the healing power of
presents three great holiday-inspired
performances this winter. For show times and tickets, call
love.
Starting November 18 to January
2, 2011, It’s A wonderful Life is on
at the Granville Island Stage, 1585
Johnston St. Follow George Bailey
(Bob Frazer) as he navigates some
dark times and is reminded that it
is faith, hope and family that truly
make life wonderful.
The unforgettable musical
about love and friendship, Irving
Berlin’s White Christmas: The
Musical takes the stage at the
Stanley Industrial Alliance Stage,
2750 Granville St., December 4 to
January 2, 2011. Get your tickets
soon as this year’s run already has
12 sold-out shows.
Finally at the Revue Stage, the
Arts Club presents The Patron
Saint of Stanley Park, November
25 to December 26. On a wild and
stormy Christmas Eve, a mysterious
vagabond rescues two fatherless
children and takes them to a
fantastical world beneath Stanley
Park’s Prospect Point where they
11 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®
Bob Frazer and Kirsten Robek in It’s a Wonderful Life, playing at the Granville
Island Stage.
Brian Linds plays the vagabond in Hiro Kanagawa’s Christmas play The Patron Saint
of Stanley Park, playing at the Revue Stage.
Photo by D. Cooper
Photo by D. Cooper
the Arts Club Box Office at 604-687-
1644 or visit artsclub.com.
Todd Talbot (L-R), Laura McNaught, Jeffrey Victor and Sara-Jeanne Hosie in the Arts
Club Theatre Company’s production of Irving Berlin’s White Christmas: The Musical
at the Stanley Industrial Alliance Stage.
Photo by D. Cooper

ICBC employees giving back to communities they serve
Tanya Oliva launches ICBC’s new employee
volunteer program, Giving Back to Communities.
By Tanya Oliva
Just six months after launching a new volunteer
and fundraising program, the Insurance
Corporation of British Columbia (ICBC) and
its employees have raised nearly $67,000 for
charities across the province.
In March, ICBC launched Giving Back
to Communities, a new program to support
employee volunteerism and team fundraising
initiatives. If an employee volunteers 25 hours
in a calendar year, the company will make
a $200 donation to the employee’s chosen
charity. If a team is formed to raise funds for
a cause or participate in a charitable event,
ICBC will match the team’s fundraising efforts
up to $500.
“The whole idea is to contribute to the
communities where our employees live and
work and support causes important to our
employees,” says Tanya Oliva, manager for
ICBC’s community involvement programs.
“Supporting employee volunteerism is also an
important element of corporate citizenship
and a meaningful way for the company to
build capacity in communities and demonstrate
our corporate value of caring.”
Since launching the program, ICBC has
approved 103 applications — 81 individual
volunteer applications and 22 team fundraising
applications — contributing a total
of $26,800 to employee-supported charities
across the province. When the fundraising
efforts of employee teams are included, the
total amount donated to charities rises to
$67,000.
Besides the new Giving Back initiative,
ICBC and its employees have an outstanding
record of charitable work and a history
of giving.
Staff organize and contribute to the annual
Jeans Day fundraiser, and this year donated
$42,000 to BC Children’s Hospital.
“This was 100 per cent employee driven.
The company endorses it, but it was our
employees who organized the campaign and
contributed the money,” says Oliva.
Each year, staff at ICBC also contribute
more than $700,000 a year to United Way in
a three-week campaign held jointly by the
company and its union, the Canadian Office
and Professional Employees Union (COPE
378). Since 2003, they have contributed more
than $4.5 million to the cause.
“In 2009, 41 per cent of ICBC employees
donated to the campaign with an average
gift of $288,” Oliva says. “This year, the
company has created two matching funds
to support United Way programs for kids
and seniors. Employee designations to these
funds are being matched dollar-for-dollar
by the company up to a total contribution
of $200,000. All together, it represents a remarkable
commitment to help strengthen
our communities across B.C. and support
people in need.”
ICBC is a proud Spirit of Vancouver Premier
Partner.
Create a Lasting Impression...
with Dave Roels Award-Winning Photography
ICBC’s underwriting team raised more than 1,100 cans of food for the Harvest Project, just in time for
Thanksgiving.
“A rare and perceptive eye for capturing the character
of his subjects – first rate portrait photographer.”
Peter C. Newman, C.C.
ICBC CEO Jon Schubert takes shots for charity, raising over $3,600 for Kids Help Phone.
12 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

SOV Year-End Wrap Up recognizes police officer and
firefighter of the year
By Tashon Ziara
2010 has been a remarkable year for Vancouver
and we can’t think of a better way to
celebrate than with The Vancouver Board of
Trade’s annual Spirit of Vancouver Christmas
Lunch and Year-End Wrap Up on December 1
at the Hyatt Regency Vancouver, sponsored
by Rogers.
Carve your own delicious turkey as you
kick off the holiday season with friends
and colleagues while enjoying the wit and
wisdom of our always-entertaining media
panel, who will be serving up the year that
was 2010. This year’s panel, moderated by
Global BC anchor Chris Gailus, features
CKNW host Christy Clark, Vancouver Sun
editor-in-chief Patricia Graham, CTV anchor
Pamela Martin and Fairchild TV news director
Todd Ye.
Guests will have an opportunity to enter
the Rogers Santa Clause Day Parade VIP
package draw when they bring non-perishable
food items to donate to the Greater
Vancouver Food Bank. In addition, other
special prizes include a trip for two to Beijing
courtesy of Air China and box seats at a Vancouver
Canucks game.
The luncheon is also an opportunity to
recognize two very deserving individuals
in our community: Patrick Sommer, who
is being awarded Firefighter of the Year and
Tyrone Sideroff , Police Officer of the Year. The
awards presentation is sponsored by ICBC
and the Justice Institute of B.C.
Sommer has been a firefighter for 13 years
and joined the Vancouver Fire & Rescue
Services (VFRS) in 1997. Born in Spain, he
moved to Canada as a youngster and studied
mechanical systems at BCIT prior to becoming
a firefighter. His specialty at VFRS is as an
EMS and communications instructor.
Since 2007, Sommer has been actively
involved with the Gianfranco Giammaria
Memorial Society, an initiative dedicated
to placing automatic external defibrillators
(AEDs) in ice rinks, community centers and
swimming pools. He has worked hard to raise
both awareness and money for the initiative.
An enthusiastic athlete who enjoys recreational
hockey and mountain biking in
addition to hiking, skiing and cycling with his
family, a highlight for Sommer was participating
in the 2009 World Police Fire Games. On
duty or off, he enjoys volunteering: as captain
of his neighbourhood Block Watch, an active
member of the parent education committee
for Notre Dame secondary school and teaching
fire safety to kids at schools.
In the words of his sergeant, Vancouver
Police Const. Tyrone Sideroff is one of the
most conscientious, ethical and dedicated
members that he has encountered in thirty
years with the Vancouver Police Department
(VPD) and his sincere commitment to the
community is a benchmark for others.
A talented patrol officer and skilled investigator,
Sideroff’s compassion for victims and
Patrick Sommer
commitment to the principles of integrity,
professionalism, accountability and respect
have earned him accolades from citizens
and members of the VPD. As an example, in
October 2007, Const. Sideroff and his partner
investigated a series of sexual assaults that
had been ongoing for approximately four
years. Initially, the victim’s distrust of the
police and her embarrassment stood in the
way of her cooperation with the investigation.
Through the rapport built by Sideroff
Tyrone Sideroff
and his partner, the victim subsequently
agreed to assist them in the investigation,
resulting in an arrest and charges being laid.
Sideroff has been praised for his skills
as a coach and mentor. In his off-duty time
he volunteers with Citizen’s Crime Watch,
leading and teaching the various volunteers
that work with the VPD.
To register for the Spirit of Vancouver
Christmas Lunch and Year-End Wrap Up, visit
www.boardoftrade.com or call 604-640-5470.
BMO is first founding partner of MLS-bound Whitecaps
Rob Serraglio, senior VP, BMO Bank of Montreal, BC & Yukon Division (left), and Whitecaps FC CEO
Paul Barber posed with young soccer players during a media event annoncing BMO’s founding partner
sponsorship in October 2010.
Photo courtesy of Bob Frid
BMO Bank of Montreal has been announced
the first founding partner of the
Vancouver Whitecaps FC after signing a
four-year sponsorship agreement.
The agreement builds on a relationship
between BMO and the Whitecaps
that started in 2005 that focused on youth
soccer.
“We believe in inspiring, leading and
enabling young players at all stages,”
said Rob Serraglio, senior vice president,
BMO Bank of Montreal. “That includes
local soccer clubs in neighbourhoods
and communities right up to professional
soccer.”
As the Whitecaps FC’s first corporate
partner in the Founding Partner tier,
BMO will be the presenting sponsor
of the Kickin’ with the ’Caps community
program. This will see youth clubs
throughout the province integrated into
each Whitecaps FC MLS home match,
providing them with a unique “field experience”
and opportunities to fundraise for
their club. Approximately 115 youth will
participate in the program at each match.
BMO will also buddy-up with youth
players through BMO Club Nights and
Whitecaps FC training sessions featuring
“chalk talks” from staff and autograph
sessions with Whitecaps players.
“BMO has been a tremendous partner
throughout the years and we are very
excited to have them with us as we enter
into a new era with our club,” said Paul
Barber, CEO, Whitecaps FC. “This partnership
demonstrates our mutual commitment
to growing the sport of soccer
in B.C. and Canada, and as our second
major partner announcement, continues
to build on the excitement for Major
League Soccer.”
Besides supporting the Vancouver
club, BMO also has naming rights for the
new soccer facility in Toronto, the BMO
Field, in a agreement with Toronto FC.
13 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

spirit of giving
Giving a lasting gift
By Jennifer Ingham
This holiday season consider giving
a gift that will make a lasting difference
to someone’s life.
Non-profit organizations can
help you accomplish this and
ensure what you give will have an
impact and make an impression.
The BC Lions Society for Children
with Disabilities and Easter
Seals BC offer many options to
give a meaningful gift this holiday
season and throughout the year.
Send a holiday greeting card to
a client with proceeds donated to
Hannah is all smiles at the Easter Seals
House despite undergoing chemotherapy
treatment.
Easter Seals, which helps children
with disabilities, or make a donation
online or by cheque.
Make a gift in honour of your
employees and BC Lions Society will
arrange to tour your staff showing
them where their donation is at
work, or gather your staff and
donate time as a team for the Easter
Seals 24 Hour Relay for the Kids.
Your gift giving can have multiple
effects and some projects have
a pay it forward idea too. The Art in
the City project is one example.
Featuring the painted Orcas,
Spirit Bears and Eagles around
town, the Art in the City project
brings together artists, local businesses
and individuals to fundraise
for the BC Lions Society and Easter
Seals, and produces unique artworks
to display for residents and
tourists.
Look out for the Terracotta Warriors,
coming in 2012.
For more information, visit
www.lionsbc.ca.
Jennifer Ingham is the vice president,
development, for BC Lions
Society for Children with Disabilities.
The Easter Seals kids camp is about developing
new abilities, and for Joey it’s a
chance to scale the rock climbing wall.
Chayse plays ball hockey at the Easter Seals kids camp.
Brooklyn is a Easter Seal House child who benefits from all the donations to the BC
Lions Society for Children with Disabilities and Easter Seals BC.
Will clause can replace tax with a charitable donation
By Tim Staunton
Alice Trickett and her husband
moved to a farm in Aldergrove,
B.C., in 1950, soon after they
were married. They enjoyed their
home immensely and raised three
children there. Although motherhood
occupied much of each day,
Trickett carved out special time to
support community causes both
financially and as a volunteer.
But her life changed forever
BUILDING HOMES. BUILDING HOPE.
Short on time & looking for gift ideas this holiday season?
5 min.
1 hour
1 day
when she developed breast cancer
at age 57. After her cancer diagnosis
in 1986, Trickett re-focused her
energy on the cancer cause. She
became a door-to-door canvasser,
collecting donations for the Canadian
Cancer Society for more
than 20 years. Cancer invaded her
life again just two years later. She
underwent another round of treatment
and survived, but cancer
stole all three of her brothers.
Trickett’s granddaughter
Make an online donation in support of Habitat programs.
Get 50 - 80 % off home décor & building supplies at a
Habitat for Humanity Greater Vancouver ReStore.
Help build a home for a deserving family or plan
a local corporate Sponsor-A-Build Day.
www.vancouverhabitat.bc.ca - for ReStore locations
604.681.5618, ext. 29 to enquire about donating and sponsorships
Crystal was diagnosed with
lymphoma and required a bone
marrow transplant to survive.
Sadly, Trickett passed away in
2008.
Prior to passing, Trickett met
with a lawyer to update her will.
In preparing the document, her
first priority was to remember her
family, but she was also concerned
about the high estate taxes that
would eat into their inheritance.
She wanted some assurance
the taxes would be minimized, so
on her own she created an innovative
clause and attached it to her
will as a codicil.
The clause instructed her executor
to calculate the taxes owing at
her death and in the previous year
and to make charitable donations
just large enough to eliminate the
taxes owing through her estate.
The wording in this clause would
ensure the majority of her estate
would pass to her own family and
the government’s share would be
replaced by donations to charities
she cared about.
The Canadian Cancer Society
recognized that Trickett’s strategy
– replacing taxes with a gift to
charity, without unduly impacting
family and other loved ones
– might appeal to many others, so
the society asked an estate lawyer
to review and re-word Alice’s
codicil so it can be shared with the
general public.
The Estate Tax Eliminator
Clause is now available for anyone
who wishes to consider this kind
of strategy for their own will. While
the Canadian Cancer Society recommends
that almost anyone can
use the clause, it cautions that it
should not be used without first
consulting legal and tax advisors
to determine its suitability for your
own personal situation.
Alice Trickett’s charitable legacy is an
innovative will clause that turns estate
taxes into a charitable donation.
To view the Estate Tax
Eliminator Clause, visit www.
cancer.ca/bc/legacy or contact Tim
Staunton at tstaunton@bc.cancer.
ca, 1-800-663-2524 (ext. 299),
or 604-675-7111. Staunton is a
planned giving consultant with the
Canadian Cancer Society.
14 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

Ride Don’t Hide battles mental illness stigma one pedal at a time
Michael Schratter is logging plenty of kilometres
on his road bike recently.
Since August 1, the Vancouver teacher
has been on a global journey to cycle across
six continents and 30 countries for the Ride
Don’t Hide campaign. His 40,000-kilometre
mission is to bring awareness to the stigma
surrounding mental illness.
So far Schratter has cycled 7,800 km
down the west coast and is currently travelling
through Panama.
With a fundraising goal of earning a
dollar for every kilometre he cycles, Schrat-
spirit of giving
fans on Facebook, Schratter has also made
many new friends on the road – from those
sharing their own experiences with mental
illness, to those opening their homes and
kitchens to him or even providing free
bike repairs. Some of the challenges faced
on his trip so far include battling tropical
rainstorms, high heat and humidity limiting
daytime biking and the mental and physical
strains of cycling an average of 100 km a day.
Michael will be completing his 40,000-km
journey in August 2011 in Vancouver.
ter has already exceeded the halfway mark
in raising more than $23,000 in support of
the Canadian Mental Health Association
BC Division (CMHA).
Schratter is passionate about the need
to speak openly about mental illness having
For the next decade, TRIUMF
personal experience with it as well as the
is focusing on the development of
challenges in talking about it with others. Working with university, government, radiochemistry, nuclear medicine,
While on the road, he continues to break
and industry partners, TRIUMF is and superconducting radio
the silence through his bi-weekly columns
conducting revolutionary research for frequency technology for the next
the benefit of all Canadians.
generation of particle accelerators.
in Vancouver’s 24 Hours newspaper, regular
guest spots on CJSF’s Sound Therapy Radio
and his travel blog at www.ridedonthide.
Accelerating Science for Canada
com.
4004 Wesbrook Mall | Vancouver BC | Canada V6T 2A3 | 604.222.1047 | www.triumf.ca
Garnering the support of hundreds of
Hope.
Sometimes, hope is all you have.
For over 70 years, EFry has helped
women, girls and children touched
by the justice system achieve better
lives through our counselling,
housing and support programs.
Your gift can help us turn hope
into a better tomorrow.
To help or find out more, visit
www.elizabethfry.com
or call 604-520-1166.
#103 – 237 E. Columbia Street
New Westminster, B.C.
15 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®
By Bev Gutray
Help support Schratter in his battle
against mental illness stigma by sharing
your story or with your donation.
Proceeds will benefit the CMHA BC Division,
a charity supporting the resilience
and recovery of people experiencing mental
illness and promoting the mental health
of all British Columbians. Share your story
and follow Schratter’s at www.ridedonthide.
com.
Bev Gutray is the CEO of the Canadian
Mental Health Association BC Division.
Canada’s National Laboratory
for Particle and Nuclear Physics

spirit of giving
Gallery raffle to benefit InspireHealth cancer care centre
North Vancouver’s Bel Art Gallery is putting
forward nearly $1,500 in prizes for a Christmas
Raffle that will benefit InspireHealth,
a foremost Canadian integrated cancer
centre.
Beatrice Schreiber, co-owner of Bel Art
Gallery in scenic Deep Cove, was diagnosed
with cancer in 2009 and shortly afterwards
started her journey to recovery at Inspire-
Health.
“It was a gift from heaven to receive the
chance to learn and participate in the InspireLife
program,” said Schreiber. “Today,
I am very thankful to have acquired tools
to improve my health and found new ways
to enhance my healing. I am much more
balanced after attending InspireHealth’s
programs and have increased the strength
to help with my recovery. The essential benefits
I have gained have been such a blessing
and everyone who works there contributes
to a healing environment which is unlike
any other clinic.”
To honour this positive life experience,
Beatrice and Stefan Schreiber are donating
an original artwork by Vancouver artist
Friedrich Peter, signed art prints by Kathia
Berger, Vancouver Canucks tickets and an
assortment of crafts and gifts to the raffle.
All told, the prizes are valued at $1,500.
The main prize – the artwork by Peter – is
on display at InspireHealth’s library, 200 –
1330 West 8 th Ave., Vancouver.
Tickets are by donation with a $5
minimum and on sale throughout the
month of November. All proceeds will go
to InspireHealth.
Tickets are available at www.belartgallery.com
or by calling 604-551-3624. The
final draw is on December 2.
BECOME A MEMBER
Join the Foundation Team
Every day, members of the Vancouver Police Department and the community
are creating new and dynamic ways to fight crime and reach out to would-be
criminals. Unfortunately, the VPD budget cannot stretch to fund these ideas.
That’s where the Vancouver Police Foundation steps in. Our endowment team
screens and reviews a multitude of programs twice a year and awards funding
based on a wide range of parameters. But we need your help.
Tomorrow, someone you know will be touched by crime.
Become a member of the Vancouver Police Foundation
and make a tax deductible donation in the amount of
your choice to help the Vancouver Police Department
continue to build safer communities.
To join, call 604 717-3700, or visit
vancouverpolicefoundation.org
Carol Thatcher (R-L), director of InspireHealth, Beatrice Schreiber, co-owner of Bel Art Gallery, and Dr.
Hal Gunn,co-founder of InspireHealth, show off the original painting by Friedrich Peter, the main prize in
the Bel Art Christmas raffle with proceeds going to InspireHealth, a cancer care centre.
Photo courtesy Bel Art
We all know the impact of cancer. But did you know that a
legacy gift to the Canadian Cancer Society can fight cancer
and protect your estate from tax?
The unique Estate Tax Eliminator Clause generates just enough
tax credits to reduce your final taxes to zero.
That’s right. And your gift will be invested in life-saving cancer
research and support programs for people with cancer.
For a copy of the Estate Tax Eliminator Clause and examples of
how it works or a copy of the Personal Estate and Will Planning
Guide, contact Toni Andreola tandreola@bc.cancer.ca.
1 800 663-2524
www.cancer.ca
and dollar
every pedal makes a difference
Michael Schratter is on a year-long 40,000 km journey across 30 countries
and 6 continents. His goal: to break the silence around mental illnesses such
as depression, anxiety disorders and schizophrenia. Help Michael raise $1 for
every kilometre cycled. Every dollar raised supports mental health in BC.
Donate, share your story, or start a fundraiser
proudly
supports
16 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

Finding balance and giving time to friends and family
spirit of giving
By Sue Drinnan
reflect on who they are being now and who
they want to become. Relax your shoulders
As an executive coach I sometimes work with and re-read the last sentence again.
clients who are struggling to do it all. Have If you said your family and health are
you ever watched a colleague’s life slowly most important to you, but your actions tell
slip into overdrive to create it, sell it, drive a different story, then your life is giving you
it, make it happen, whatever “it” may be for valuable feedback. If you are too tired to be
them? They often don’t see it, but we can. truly present and spend precious time with
Stop for a moment and take notice of your your partner and/or children, then your body
world. Where have you positioned your priorities?
I don’t mean the ones on your company do some things extremely well, but now you
is telling you you’re not in balance. You may
plaque. I mean the priorities measured in the get to choose the next thing to get better at.
minutes you spend with whom, where and in This is the season to be with friends and
what “headspace.” If you print your schedule, your loved ones. It is also a fine opportunity
will I see your lived priorities truly aligned to reflect on and take care of your life. Nobody
with your intended ones?
else can do it for you. Since you are reading
We have so many facets of our complex this, you have already made the first choice
lives to balance. The key to your own balance towards finding balance. So decide on the
is unique, but everyone has to take time to balance you want and take action. There won’t
moved from one facility to another before at risk or involved with the justice system.
finally finding the Elizabeth Fry Society of “In many cases, risk factors such as
Greater Vancouver (EFry). Helen and her poverty, abusive relationships and a lack of
children moved into Sheena’s Place, a shelter community seem impossible to overcome,”
home with crisis intervention, counselling says Shawn Bayes, executive director of EFry.
and assistance securing affordable housing. “Sometimes all people need is a little support
With EFry’s help, Helen was able to find a and a second chance.”
permanent home for her family and a chance For Helen, she’s now on the path to
at a new life.
helping others with similar pasts like herself.
Each year, the Elizabeth Fry Society helps She completed a community social service
700 women find safety, secure housing and worker diploma program and became a
the supports to succeed through its residential
programs. Serving over 9,000 people
annually with a spectrum of programs and
services, EFry enables clients to build brighter
futures. In more than 70 years, it has helped
countless women and their families who are
Here’s an example: Simon and Joan paid
$4,000 for shares in ABC Corp. that are now
worth $10,000. Their capital gain is $6,000.
By donating the shares, they pay no capital
gains tax and receive a charitable tax receipt
for $10,000 (which they can apply against
other income).
At a marginal tax rate of 43.7 per cent,
they save $4,370 in tax. Considering the
original cost of their investment was $4,000,
they come out $370 ahead while supporting
their favourite charity with a gift worth
$10,000.
Ask your advisor for more information.
Many people choose the late fall to tidy
up their portfolio. This is often the time of
year to lock in capital gains and get rid of
underperforming stocks, making it a perfect
time to also consider a charitable gift.
Before you do, talk to your investment
advisor and ask him or her to review your
portfolio and recommend the appropriate
shares to donate. It’s also worth noting that
even if you are donating depreciated securities,
you can still claim a capital gains loss
and apply that loss against other taxable
capital gains to reduce your overall tax
payable.
Please note: the examples used here are
for information purposes only. Consult a
professional advisor regarding the applicability
of this material to your own situation.
Leslie Howard is a planned giving consultant
with the Canadian Breast Cancer
Foundation, BC/Yukon Region. For more
information, visit www.cbcf.org/bcyukon.
17 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®
Giving a second chance and changing lives: Elizabeth Fry Society
By Karen McCluskey
Helen* was born in Africa and while she
dreamed of becoming a nurse, she was
forced into an arranged marriage that quickly
became abusive.
After giving birth to three children,
Helen moved to Canada when her husband
was accepted to the University of Ontario.
She worked full time to support the family
while pursuing her own educational goals.
Within months of her arrival in Canada,
both her parents died and the spousal abuse
escalated.
Helen fled the relationship. She packed up
her children and moved to Vancouver, where
they sought shelter at a transition house. They
Give and
come
out ahead
after tax
By Leslie Howard
As we approach the season of giving, there
is a new way for Canadians to support their
favourite charity and lower their tax bill.
The federal government recently passed
legislation that enables donors to make a taxfree
donation of their appreciated publicly
traded securities to the registered charity of
their choice. As long as the individual donor
gives the actual securities, they pay no capital
gains tax on the growth in the shares while
also receiving a charitable tax receipt for the
current full market value of the shares.
This tax receipt can be used to offset
income tax that would otherwise be payable.
In some instances donors actually make
money on their gift when their tax savings
are greater than the original cost of the
shares.
How does it work?
The donation of any securities valued at
more than $200 will result in tax savings that
are approximately equal to the top marginal
tax rate.
Photo by D. Roels
be an “easier time” later. One day you, or they,
won’t be here.
So if I shadowed you every day next week,
which of your priorities would I find aligned
with your intentions? Is there a better way to
contribute your best?
If you are ready to make a change, find an
executive coach who can ask the right questions
and help you implement the change
more quickly than you could on your own.
You are worth it. Maybe you need a present
this year too.
Sue Drinnan MSc (Neuro) is a certified executive
coach who supports successful leaders
and their teams to reach their goals together.
With 21 years of experience, she has worked
with senior leaders in multi-billion dollar organizations.
For more information, go to www.
insightleadershipdevelopment.com.
support worker on the Downtown Eastside.
She joined EFry working at Sheena’s Place
where she once sought refuge. Her children,
now grown, are all university graduates with
successful careers.
“EFry helped me to change my life,” Helen
says.
One day she hopes to return to Africa and
establish an organization like EFry that will
help marginalized women and children.
*Name has been changed

spirit of giving
Give back by
donating work
skills
Robert
Dave Roels of Dave Roels Photography,
portrait and conference photographerin-residence
for The Vancouver Board of
Trade, is the perfect example of someone
who has worked out how to donate his work
skills for a good cause.
Roels has volunteered at Club Freedom,
which feeds 150 people every Sunday, for the
last 18 months and soon came up with the
idea of shooting stunning portrait photos to
compile slide shows used by the organization
to tell its story and share Club Freedom’s
work with businesses and potential donors
in a compelling and meaningful way.
“My work there is not much different to
what I do every day,” Roels says. “I shoot
people at tables and speakers at The Vancouver
Board of Trade, and I do the same at Club
Freedom. I always explain that to everyone
there – they are always interested in what I
do when I photograph them.”
Roels has offered his services as a volunteer
for over 21 years, including visiting
inmates in federal and provincial prisons.
“Many of the people at Club Freedom
have been in and out of jail and are trying to
rebuild their lives, so it seemed a natural fit
with my other volunteering,” he says.
Club Freedom grew from the simple
action of just one couple who, after a Sunday
morning church service, decided to encourage
one man who had no job, no friends
and no place to live, by asking him to have
lunch with them. After that one encounter,
more people were invited to join their group
each week. Over time, they outgrew their
initial restaurant venue and subsequent
meeting places and moved into their current
location, a renovated warehouse in East
Vancouver, which gave them the ability to
encourage and meet the needs of 150 people
each week.
Club Freedom is now a weekly gathering
of individuals and families ranging from the
working poor to the homeless and those
living with mental health issues. Some
guests who attend live with drug or alcohol
addiction and some are currently in recovery
overcoming their addiction. At the renovated
warehouse, Club Freedom offers every
guest a place to belong, a safe environment
and a place to find healthy relationships and
loving support. Every Sunday the organization
provides a high quality, nourishing, hot
meal, complete with dessert, for 150 guests,
serving 7,800 meals a year.
The food for each meal is purchased
weekly through generous donations covering
the costs of more than $3,000 a month
to feed the 150 people each week.
“Prior to the meal, guests are uplifted
through inspirational Christian worship
and dynamic yet practical biblical teaching.
Guests are always encouraged, throughout
the service, to receive prayer and counsel.
Then throughout the week, through Club
Freedom, I will meet with individuals
seeking life coaching, spiritual direction,
Brenda
affordable housing, employment and addiction
recovery,” says Chaplain Jeremiah
Touchbourne.
“Club Freedom takes the whole health of
an individual into consideration and seeks
to support anyone who is looking to experience
positive life change. A meal served
with love and encouragement is sometimes
all that is needed to give a person hope and
inspiration to make better life choices,”
Touchbourne says.
“Through building healthy relationships
and supplying guests with a meal and love
each week, Club Freedom has seen people
freed from addiction, overcome poverty and
experience freedom in many other areas of
their lives.
“Every individual is important and Club
Freedom offers a place of instant acceptance
with an opportunity for all to experience
freedom and abundant life by finding God
and support from others.“
See www.broadwaychurch.com for more
information.
Glen
Thank You
Members of the Board of Trade
“Giving
Children
Abilities”
Easter Seals Houses
Easter Seals Camps
Easter Seals Buses
Patient Care Grants
Ralph
For your donations and participation
in events which support
BC’s children with disabilities
www.lionsbc.ca
Bruce
Tracey
18 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

Anything but conventional: Vancouver Convention
Centre’s art project
member news
tells the fascinating story about how a diverse The art project is anchored by 16 major
group of pioneers, risk-takers, innovators commissioned artworks installed both inside
and workers built the province of British and outside the facility, including Douglas
Columbia.
Coupland’s “Digital Orca” sitting on Jack
“We strive to make every experience for Poole Plaza and Jaakko Pernu’s “Floats” made
our guests both memorable and inspirational,”
says Ken Cretney, general manager of rests on traditional Coast Salish territory, a
from pine beetle infested wood. As the facility
the Vancouver Convention Centre. “We’re very selection of the artwork was created by B.C.
proud of our thematic art program, which has Coast Salish artists and pays tribute to the
been very well received by those who visit the history of the site.
facility. It further enhances the overall experience
of our guests.”
tive story panels outside meetings rooms
The art project also features 65 interpre-
The Leaders
volunteerism, LOT supports young people’s
progression from student to working life.
During the 2009-10 LOT year, students and
of Tomorrow,
mentors met regularly, learned from dozens
of business leaders, attended more than 600
today...
networking events, and contributed more
than 7,000 volunteer hours to the community.
By Austin Nairn
The September graduation ceremony offered
all program participants and supporters an
Fall marks the completion of another year opportunity to reflect on the past year and
with The Vancouver Board of Trade’s recognize several outstanding contributors.
Leaders of Tomorrow Mentorship Program Ray Williams and Yvonne Lee received
(LOT) and the beginning of another. During Mentor and Mentee of the Year honours for far
the past twelve years LOT has seen more exceeding the program requirements while
than 1,400 students and 600 mentors participate,
making it one of the most highly Committee Member of the Year awards for
several exceptional LOT students received
recognized student mentorship programs their impressive volunteer efforts.
in British Columbia. Based on the pillars While the 2010-11 LOT year has just
of mentorship, leadership, networking and begun, the enthusiasm and excitement has
CONFERENCE DETAILS AT:
www.bchrma.org/conf2011
APRIL 14-15, 2011
Kevin O’Leary & Douglas Merrill
Could your business use some decluttering this spring? The kind that helps you
increase revenues, receive consistently glowing client reviews, and empower your
employees to think creatively and constructively? If so, join us April 14-15, 2011 for
a power-packed event focused on getting you—and your business—back to basics!
PLENARY SPEAKERS INCLUDE:
Kevin O’Leary: entrepreneurial giant and star of the TV hits, Shark Tank and
Dragons’ Den. This confident, savvy deal-maker has a fascinating past in which
he has made millions helping children learn how to read.
Douglas Merrill: Google’s former Chief Information Officer. Merrill was instrumental
in championing innovation from the company’s earliest Internet start-up days and
guided its transformation into one of the world’s most admired organizations.
**EARLYBIRD BONUS** Register by February 11th & save $200!
19 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®
Douglas Coupland’s Digital Orca is a notable art
installation on Vancouver’s waterfront and part of the
Vancouver Convention Centre’s thematic art gallery
telling the story of British Columbia.
By Jinny Wu
Ballrooms, exhibition halls, pre-function
spaces and meeting rooms. These are things
you typically see in a convention centre, but
would you also expect to find a thoughtprovoking,
thematic art gallery?
The Vancouver Convention Centre’s west
building features a collection of permanent
artwork and story panels by local and international
artists. Collectively, the artwork
How did I
simplify?
“Better managing employee well-being also
helped me improve my bottom line.”
Jo Hess, Retail Owner
How have you
Photo courtesy Vancouver Convention Centre
Tell us how YOU have tamed a
complex issue and have the chance to
WIN a full two-day conference pass!
To enter, visit:
www.bchrma.org/conf2011
and along the exterior seawall that showcase
significant events in the province’s history and
the people behind them. A BC Artists Gallery
also features 14 major historic and contemporary
B.C. artists who have addressed the
province’s landscape in their work.
Local residents and visitors can get a
glimpse of the art installations by taking part in
the convention centre’s Public Tour Program,
offered on select days throughout the year.
For more information, visit www.vancouverconventioncentre.com/artproject.
been outstanding. The October orientation
evening offered an overview of the program
and an opportunity for students and mentors
to meet for the first time. With more than 170
students and mentors participating, eight
post-secondary schools represented and a
highly diverse group of company leaders
acting as mentors, this year promises to be
another success.
Leaders of Tomorrow is a program of The
Vancouver Board of Trade and is made possible
with the generous support of several key
business and academic partners. More details
about LOT, and the organizations that make
it possible, is available at www.leadersoftomorrow.com.
Austin Nairn is the program manager for
The Board’s Leaders of Tomorrow program and
Company of Young Professionals.

member news
Get some face-to-face networking time with the
Ambassadors Club
By Bill Burns
Networking today offers more variety and
multimedia channels than ever before.
Neil Godin, the Turnaround Guy with
his company Marketing Dangerously, calls
it the “evolution to the next revolution.”
With the coming of social media, this new
way to get your message out and build new
relationships is just the beginning in the
next phase of human evolution.
Our richness and variety with today’s
media platforms has more and more
people focusing their energies into the
social media phenomenon and leaving
traditional one-to-one networking to
be pondered. While this new revolution
grows, will social media require people
to still meet, greet and cross-network in
a physical meeting? Can real trust with
another be cultivated at the flick of a
button or the click of a mouse? Is this
where we should all go to in the future to
build a network?
If you’re someone who asks some of
these questions and believes networking
involves a place where flesh and blood
can create the right synergies for people to
introduce their respected selves and business,
then joining The Vancouver Board of
Trade’s Ambassadors Club might be for you.
What is an ambassador?
Ambassadors are The Board’s personal
information and networking mavens.
Ambassadors are people who have been
members with The Board for more than a
year and see the value and impact this has
had in their quality to network. They volunteer
their time and energy to connect with
and share information to new members
coming into The Board.
With more than 5,500 active members
The Board can be like a beehive of activity
that needs people who know a little bit
about what goes on to pass their knowledge
along. To summarize, ambassadors
open doors for people, connect them to
events, distinguished speakers and future
workshops and believe there is still much
to be discovered in traditional networking.
Do you want to become an engaged and
value-extending member?
If this appeals to you and you want
to learn more about how to get involved,
contact Maria Braungart at mbraungart@
boardoftrade.com and supply a small introduction
of yourself and why you would
make a good ambassador.
Carl de Jong (left), president of the Ambassadors Club, and Maria Braungart (right), director, membership
services for The Vancouver Board of Trade, congratulates outgoing Ambassadors Club president, Ray Williams.
You have to be a member for more than
a year and someone who is generally active
with The Board, attends various events and
knows a few things about The Board and how
it works. The Board welcomes your interest.
Bill Burn is a generative life skills coach
with his company Quantum Innovative Dynamics
and an active member of The Board
of Trade for eight years. He is vice president
of the Ambassadors Club.
Connecting Leaders of Today
with Leaders of Tomorrow
The Leaders of Tomorrow Mentorship Program would
like to congratulate all recent graduates for their
accomplishments, and welcome all new students to
the program. Special thanks goes to all mentors and
sponsors for their outstanding contributions.
LOT is made possible through the support of the
following program partners:
Platinum Sponsor:
Gold Sponsors:
Silver Sponsors:
Refer and save:
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When you refer a new corporate member who joins
The Vancouver Board of Trade, you save hundreds
of dollars on your membership dues. And now your
potential member referrals have an added incentive.
To help YOU save, tell future members about our
fantastic new members’ offer of the season:
ONLY those corporate members joining The Vancouver
Board of Trade during November and December 31,
2010 will be entered into a draw to win $14,000-worth
of Eva Airways’ tickets, a Holiday Staff Lunch Party at
Absolute Spa and more. What are the odds?
Event Sponsors:
Refer and save. How can
they refuse?
To refer a future member and
claim YOUR refund, contact
Membership Director Debbie
Downs at 604-640-5476.
20 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

Rhino Marketing scores big
with Canucks partnership
The Economic Dependency Trap: Breaking
Free to Self-Reliance by Calvin Helin
(Ravencrest Publishing, 2011)
Calvin Helin, a director of The Vancouver
Board of Trade and author of Dances
with Dependency: Indigeous Success through
Self-Reliance, recently launched his new
book at a gala reception in Richmond.
Several hundred enthusiastic people attended
to hear music, poetry and speeches
from guests representing communities in
Canada, Hawaii, New York and New Zealand.
The key speech was delivered by Peter
Newman, editor of the book and himself
author of twenty-five books. Newman assessed
this new book as “revolutionary.”
Peter is one who chooses his words
carefully. And when he says this book is
revolutionary, we should all take note. You
will need imagination and a desire for policy
and legislative change to grasp the implications
of this book.
What Helin is proposing is a revolution.
It is not incrementalism. It is not tinkering
and reforming an exhausted system and
outdated concepts of “do gooding” which
pervades our thinking.
Helin’s thesis is that society has fallen
into four disastrous dependency traps:
i) Government to citizen – the “social
safety hammock.” This leads to too much
government and destroys discipline and
work ethic.
ii) Government to government – equalization
payments and transfers to tribal
governments are examples of creating debilitating
dependencies in the recipients.
iii) Intra–family – spoiling the kids: the
phenomenon of kids never growing up.
iv) Intra–organizational – the poverty
industry that creates vast bureaucracies
“to help.”
We need to get ourselves and our society
out of these horrible traps which will ultimately
destroy us.
Helin argues for private property and
incentives for home ownership as one policy
lever among many to fix this situation.
This is a delightful and enjoyable (but
not politically correct) book written with
courage and thoughfulness by Helin. It
calls on us to re-imagine the fundamental
importance of self-reliance.
If you go to spiritorca.com you can also
order cedar boxes and cloth bags for wrapping
your books; a nice touch from this
talented family for your Christmas presents.
***
What are other Vancouver Board of Trade
members up to? They have been active not
only running their businesses but publishing
books too.
Here is a sample for your Christmas gift
list:
Be Different or Be Dead Your Business Survival
Guide by Roy Osing (Granville Island
Publishing). Osing’s thesis is that one must
differentiate one’s products and services
Rhino Marketing Inc. Chief Rhino Doug Morneau stands by ice level at Rogers Arena as workers lay down
his company logo in front of the Vancouver Canucks bench. The logo installation is part of a three-year
marketing partnership Rhino recently signed with the NHL club.
proud to partner with a company that is
focused on giving back to their community,”
said Trent Carroll, Canucks executive vice
president, sales and service. “Rhino Marketing
has taken ownership of a number of
programs to further interact with fans across
British Columbia. Through this relationship,
not only will Canucks.com be able to
provide further programming and insight
of the team to fans but will also support the
Canucks for Kids Fund and ultimately charities
throughout the province.”
The Rhino team has many other promotional,
fun and unique initiatives planned
with the Canucks organization throughout
the hockey season. With a three-year sponsorship
in place, there will be many innovative
events from Rhino for years to come.
Rhino Marketing Inc. is a Vancouverbased
Internet marketing boutique with
offices in Canada and the United States. It
offers clients a single source for the design,
execution and ongoing advancement of
internet marketing initiatives. For more
information, visit www.rhino.ca.
Salaries and bonuses increase
member news
The Board’s Literary Critic
Dr. Owen A. Anderson
Rhino Marketing Inc. has scored a major
from the competition. A good place to start partnership deal with Canucks Sports &
is with your business strategy. Your strategy Entertainment that will have the Rhino.ca
must be clear and provide guidance for all logo displayed on the ice at Rogers Arena for
you do.
the next three years.
This is a reference source which is full of “When we first saw the ice going in and
ideas, based on principle and aware of the we saw them putting our logo in it just sent
critical role of innovation, imagination and chills up my spine . . . It was overwhelming,”
constructive emulation. Count on facing said Rhino Marketing Inc. Chief Rhino Doug
predictable uncertainty at an accelerating Morneau.
pace. This survival guide deserves your The partnership will give the Vancouver
attention. The work provides an excellent online marketing company a strong presence
checklist to do an evaluation of your businesscucks.com.
in the arena and on the web at Can-
Rhino Marketing is approaching
The Story of Wendy McDonald and BC the partnership with innovative and creative
Bearing Engineers You Got That Right! This thinking, including becoming the first
is the story of a risk-taker with an undeniable
company in the history of the Canucks fran-
sense of purpose. And purpose is key chise to sponsor the Canucks for Kids Fund
to building and maintaining any business. 50/50 program.
Wendy was born in 1922 and this delightful
Rhino Marketing has also committed its
book traces her business and personal resources to support a number of Canucks
career through wars and depressions, tragedies
charitable initiatives as part of the relation-
and triumphs. In 1990 Wendy became ship, including the Jake Milford Golf Tourna-
the first female chair of The Vancouver Board ment and other fan interaction events.
of Trade, a milestone in the B.C. business “Canucks Sports & Entertainment is
community.
This beautiful book of remembrances
and photos is published by Echo Memoirs
of Vancouver, written by Lana Okerlund
and brilliantly designed by Erin Anderson. A national survey just completed by Western
As Wendy says, “Keep your word, trust Compensation & Benefits Consultants
your instincts. Always be authentic. Never (WCBC) indicates that 77 per cent of employers
give up.”
increased their salaries in 2010 and 79 per
Pacific Spirit Vancouver by Karl Herrmann
cent expect to implement increases in 2011.
(Nature Series, Vancouver). Another Across Canada, the last increase was typically
Board member has produced a magnificent 2.5 per cent and the next increase is expected
volume of quotes and photographs. Every to be 2.8 per cent.
business person in Vancouver should have Private sector companies are planning
copies of this book for guests and visitors. to implement larger salary increases in 2011
A quote by Socrates opens this fine collection
than they did in 2010. Meanwhile, public
of images of our city.
sector and not-for-profit organizations are
“Wisdom begins with wonder. When you expecting to implement smaller increases
realize there is nothing lacking, the whole in 2011 compared to their 2010 increases.
world belongs to you.”
Barry Cook, a partner with WCBC,
Together with appropriate photographs explained that the magnitude of salary increases
from his extensive collection of imagery
varies not only by economic sector
and black and white landscapes, Karl adds but by geographic location, industry and
quotes from Chief Dan George, “The only level of position. Salary increases in the
thing necessary for tranquility in the world is Prairie provinces will be among the highest
that every child grow up happy” to Winston in 2011. Organizations in the manufacturing,
Churchill’s definition of success: “Success is professional services and financial services
the ability to go from one failure to another industries expect to increase salaries by more
with no loss of enthusiasm.”
than those planned by organizations in the
Let’s make reading a priority for 2011. retail/wholesale, transportation/distribution
and healthcare industries.
Just over 50 per cent of the employers
expect to make bonus payments this year,
while 22 per cent do not expect to do so.
The remaining organizations (26 per cent)
are not sure at this point whether they will
be paying bonuses.
Compensation is a critical factor in determining
an employer’s ability to attract
and retain key personnel. “As the economy
strengthens further,” Cook says, “employers
need to be proactive with their compensation
planning to ensure that top talent is
retained and competent new hires can be
attracted.”
Western Compensation & Benefits Consultants
has just released its 2010-2011 suite of
national and regional compensation surveys.
Purchase any of the 10 surveys and receive
up-to-date market data specific to Metro Vancouver
and other cities. Savings of 15 per cent
have been arranged for Vancouver Board of
Trade members. Information can be found at
www.wcbc.ca/surveys.
Photo by P. Su

winter getaways
Whistler promises adventure of Olympic proportions
By Tourism BC
Winter is just around the corner and preparations
for another jolly holiday season are
underway.
Still basking in the afterglow of the wildly
successful 2010 Olympic and Paralympics
Winter Games, Whistler readies to showcase
its lasting Olympic legacy with outdoor play
both on and off the slopes.
The best part? You don’t have to be an
Olympian to indulge in your own medalworthy
experience on North America’s
largest resort. Channel your inner Crazy
Canuck on Whistler Mountain, the official
alpine skiing venue for the Games. Next,
take the scenic route over to Blackcomb
Mountain on the PEAK 2 PEAK Gondola –
the highest lift of its kind with the longest
unsupported span in the world.
As you cruise down Blackcomb Mountain,
you’ll be within shushing distance of the
Whistler Sliding Centre, where a new Public
Sport Experience program launches December
2010. Here, adventurers will feel the rush
of a piloted four-man bobsleigh or a solo
skeleton ride down one of the world’s most
challenging tracks (participants will have a
special starting gate lower down the course).
Across the valley at Whistler Olympic
Park, thrills will prove a little more low-key
as enthusiasts can explore 70 kilometres
of cross-country and snowshoeing trails,
buckle up for night skiing, take a tour of
the Olympic ski jumps and even shoot an
official competition rifle on the Olympic
Biathlon Range.
One final legacy not to be overlooked:
getting to Whistler from Vancouver is easier
(and quicker) thanks to improvements along
the gloriously scenic Sea-to-Sky Highway.
With two mountains, three glaciers,
more than 200 marked trails and an average
annual snowfall of more than 10 metres, it is
no surprise that U.S.-based Skiing Magazine
has ranked Whistler the best North American
ski resort for an unprecedented fourteen
consecutive years or that Australia’s Luxury
Travel Magazine has named it Best Overseas
Ski Resort every year since 2005.
Unspoiled Okavango Delta deserves ‘best safari’ reputation
Widely travelled and born in South Africa,
new Vancouver Board of Trade member
Christine Boecker, C.T.C. (Certified Travel
Counsellor) of Travel Boecker takes pride
in the fact that she herself has experienced
the tours she promotes.
Having lived in Europe and settled in
Vancouver 16 years ago, Boecker has more
than 30 years travel experience exploring
much of Africa, Europe, Asia, the Americas
and sailing on an icebreaker through the
Arctic Sea.
“My goal is to provide you with an extraordinary
travel experience from start to
finish – every time,” she says.
Boecker recently took her own 10-yearold
daughter on a camping safari to one of
the last unspoiled African wildlife paradises
– the stunningly scenic Okavango
Swamps in Botswana. She recalls the trip:
“Arriving in Maun, we took a low flight in
a small plane into the heart of Moremi Game
Reserve. The birds-eye view was spectacular!
“Ronald, our guide, awaited us in an
open safari vehicle and soon we spotted
our first elephants – a family with a baby,
feeding at the side of the road. On our
first game drive, we also spotted lechwe
antelope, herds of zebra grazing peacefully
amongst some giraffe, a black-backed
jackal, impala and wildebeest in the shade
of an umbrella thorntree (Acacia).
“At sunset, we arrived at the camp –
tired and exhilarated. Our cook, Richard,
and his crew had set up the tents and
served a delicious, healthy meal.
Afterwards we retired to our canvas accommodation
which was kitted out with
comfy mattresses on camp beds, covered
with crisp sheets and warm duvets. We
even had an ensuite washroom complete
with a flush toilet and bucket shower attached
to the back of our tent.
”Early in the morning we were off on
another game drive. The grass shimmered
with dew and the air was crisp and fresh.
Not far from our camp we came across
more elephants, many bird species, including
fish eagle and saddle-billed stork and
then we spotted a group of seven cheetahs.
What a thrill to watch these graceful
animals interact with each other.
“Later we enjoyed a ‘mokoro’ ride –
a dug-out canoe which glides silently
through the maze of waterways that make
up the ‘Okavango swamps.’ The water is
crystal clear, walled by tall reeds and dotted
with beautiful water lilies. It’s so quiet and
peaceful – we felt like we were the only
people in the world. On the last day, our
patience was rewarded with a sighting of
three lionesses lounging by the side of the
road. We watched them for a long time –
just mesmerized by these powerful cats.
“I am unabashedly smitten with the
beauty of the scenery and wildlife of the
Okavango Delta. Its reputation as ‘the best
safari experience’ is well-deserved. So if
Africa is on your bucket list for a getaway,
and you want to get away from it all to one
of the world’s largely untouched wildlife
havens, this is the place to go.”
Boecker plans safaris, cruises, family vacations
and adventure getaways. For more
information, see www.travelboecker.com
and contact Christine Boecker.
22 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

Spotlight on...
Congratulations to the following
corporate members who have
reached milestone anniversaries:
Twenty Five Years
Direct Communications
Marketing Ltd. (dcm)
AY Au-Yeung & Company LLP
Twenty Years
Japan Airlines
Dueck Auto Group
Fifteen Years
Regency #6 Medicine Centre
CHMB AM1320/Mainstream
Broadcasting Corporation
The Portables
TheRevenueBuilder
Nature’s Path Foods
Greater Vancouver Food Bank
Society
Ten Years
Radical Entertainment
Lotte & John Hecht Memorial
Foundation
Synchro Leaf Enterprises Inc.
Five Years
39 Canadian Brigade Group
BC Furnace Service Ltd.
Evolution Presentation
Technologies
Quebec Government Office
in Vancouver
MacDonald Realty - Meera
Labas
Scott Construction Group
Wal-Mart Canada Corp.
Invis – Team
Rob Regan-Pollock
Making a Difference
Through People
Webnames.ca
Canwood International Inc.
Zynik Capital Corporation
Lifeworks Health Systems Inc.
RPB Hotels & Resorts
GET NOTICED WITH
GUARANTEED LISTINGS
With a guaranteed listing in
Around The Board, you will
reach an audience of leaders in
the business community. One
guaranteed listing with photo
placement costs $30+GST
and an enhanced guaranteed
listing (with company logo) is
$50+HST. The Board reserves
the right to edit submissions.
Contact editor@boardoftrade.
com for more details and
deadlines.
APPOINTMENTS
Special Olympics
BC i s
pleased to announce
its board
of directors for
the 2010-11 term.
Business analyst
and Money Talks
Campbell
host Michael
Campbell returns as board chair,
joined by vice-chair Pam Keith
of Dueck Chevrolet Oldsmobile
Cadillac Ltd., past chair Michael
Coyle of Replay Resorts Inc., secretary
James Kerr of James D. Kerr
Enterprises Ltd. and treasurer
John M. Sims of Manning Elliott
Chartered Accountants. Special
Olympics BC also welcomes back
directors Peter Barnes, Grenville
Finch-Noyes, Ted Hirst, Doug
Holtby, Peter C. Kalbfleisch,
Richard J. Lucy, Colin MacKinnon,
Cathy Priestner Allinger,
Mark Schiefner, Murray Shapiro
and Patty Wheeldon. Also brought
on are Megan Grittani-Livingston
as the new manager of communications.
Grittani-Livingston
recently served as a reporter for
The Question newspaper in Whistler,
and has written for publications
such as The Globe and Mail
and Quill & Quire magazine. For
more information about Special
Olympics BC, go to www.specialolympics.bc.ca.
Clark Wilson LLP is pleased to
welcome Oliver Hanson to the
firm. Hanson received his bachelor
of laws from the University of
Alberta in 2004 and brings experience
in insurance defence. Also
joining Clark Wilson is Rachelle
Mezzarobba, who will be focusing
on commercial real estate, commercial
lending and corporate
and commercial law. Mezzarobba
earned her bachelor of laws from
the University of Alberta in 2009.
David Leonard, president and
chief operating officer of DDB
Canada, has announced the appointment
of Lance Saunders as
executive vice president, managing
director of DDB Canada’s
Vancouver office. Saunders comes
to DDB Canada after serving as
executive vice president, director
of strategic planning, at Campbell
Mithun in Minneapolis. Saunders
will be responsible for people development,
creative product and
new business development.
Heatherdale Resources Ltd. is
pleased to announce the appointment
of mining industry veteran
Patrick R. Smith as president and
CEO of the company. Smith, a
professional geologist, brings 35
years of practical and executive
management experience to Heatherdale.
He will be responsible for
managing all aspects of the company’s
affairs but his immediate
focus will be the advancement of
Heatherdale’s principal asset: the
high-grade development opportunity
at southeast Alaska’s Niblack
copper-gold-zinc-silver project.
Rhino Marketing Inc. recently
announced that Olga Montesino
joined the team in finance and
administration. Also joining the
online marketing agency is Sarah
Josefson, interning in the sports
marketing/athlete branding division.
Josefson is in her final year
of a bachelors degree in communication
from Simon Fraser
University.
Lawson Lundell LLP is pleased to
welcome new associate, Jordan
A. Kirkness, who joins the firm’s
labour and employment group.
The Vancouver
Board of Trade
is delighted to
welcome Daniel
Pi as its new
communications
officer. Pi holds
a diploma in
Pi
journalism from
Kwantlen Polytechnic University
and has worked for the past
seven years producing various
community newspapers across
Metro Vancouver. Besides day-today
operations, Pi is now editor of
Sounding Board, the official publication
of The Board of Trade. For
submission inquiries, email dpi@
boardoftrade.com.
Richmond-based London Air
Services is the first company to
buy Bombardier’s newest executive
jet. The Bombardier Global
7000 will be used to fly business
customers non-stop on a variety
of London Air routes, including
Vancouver-Beijing, London-Singapore
and New York-Dubai. The
jet will be delivered in 2017. “The
7000 has the Global Vision cockpit
design and technology, 10 feet of
extra cabin space with a permanent
bed for long trips, and burns
14-per-cent less fuel then the
current Global business aircraft,”
said Wynne Powell, London Air
Services president and CEO.
Atira Women’s Resource Society
and Atira Property Management
Inc. recently discovered its CEO,
Janice Abbot, won the Ernst &
Young 2010 Social Entrepreneur of
the Year award. Abbot joined Atira
18 years ago as its administrative
coordinator when the society operated
just one women’s transition
house. Today, Abbot oversees 400
staff operating 12 sites with 1,200
shelter or transition-house beds,
and two for-profit businesses that
sustain the society.
Post your career listing today!
Ray Williams, president of Ray
Williams Associates and cofounder
of Success IQ University,
has been selected as the
The Vancouver Board of Trade’s
Leaders of Tomorrow Mentor of
the Year. The announcement was
made at the mentorship program’s
2010 graduation ceremony. The
mentorship program engages
final year post-secondary students
with established professionals in
Vancouver’s business community.
To advertise a career opportunity at your company on The
Vancouver Board of Trade’s website, visit the career opportunity
listing page and fill out the online form. For additional information
email careers@boardoftrade.com.
BMO Financial Group recently donated $750,000 to the VGH & UBC Hospital
Foundation for the new Grandview Woodlands Health Care Centre at Broadway and
Commercial in Vancouver. Attending the cheque presentation were representatives from
BMO Financial Group (including staff from the BMO branch located at Broadway
and Commercial Drive), Community Health Services and the VGH & UBC Hospital
Foundation. Holding the cheque is Rob Serraglio (L-R), BMO Bank of Montreal, and
Ron Dumouchelle and Barb McInnis, both from the VGH & UBC Hospital Foundation.
The Vancouver Board of Trade’s early renewal draw winner for September
is Greg J. Gehlen or Gehlen Dabbs Barrister & Solicitors.
Gehlen receives a two-night stay and breakfast for two at The Inn
at Laurel Point in Victoria, B.C.
Renew your membership early and you could qualify to win
one of many great prizes from The Vancouver Board of Trade.
For more information, contact Maria Braungart, director, membership
services, at 604-641-1228, 604-640-5472 or email mbraungart@
boardoftrade.com.
23 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®

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24 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise ®