SPAM How to Use Server Rules in CommuniGate Accounts - JAARS

SPAM How to Use Server Rules in CommuniGate Accounts
Spam Rules can be configured to control how messages the system has tagged as [SPAM] are
handled. Your email program (Outlook, Windows Live Mail, Thunderbird. etc.) has been set up
to use MAPI, IMAP, or POP3 protocol. Regardless of which protocol you use, a SPAM folder
has been created in your default list of folders on the server. After January 12, 2013, email that
has been tagged as [SPAM] can be sent to that folder. This replaces the old system of sending a
notification requiring a reply to release possible spam.
If you do not know which method your email client is using, you should check the Account
Settings in the client. Instructions for setting up an email client or checking your account
settings can be found here: https://mail.jaars.org/h_setup.wssp.
If your client is setup to use MAPI or IMAP you will be able to see the SPAM folder in your
list of folders.
If your client is setup to use POP3 you will need to login to the WebMail interface to access the
SPAM folder. All users will have the option to receive a Daily Digest listing of the email
received each day that is tagged as [SPAM]. This is one of the options that can be changed as
explained later in this document.
Use your full email address and email password to log into the WebMail interface. If you have
lost your password you have three options.
Retrieving Your Email Password
Option 1:
If you use Outlook, Windows Live Mail, etc. to view your email you can use this option.
1. Open your Internet browser and go to https://mail.jaars.org
2. Click on Help! I forgot....
3. Enter your full email address in the Account Name dialog box.
4. Click the Email Me My Password button.
5. Check your email program for an email from mailer-daemon@sil.org that will contain
the password.
Option 2:
Send an email to jarmail_admin@sil.org asking for your password from a personal email address
such as joe_user@hotmail.com. You will receive an email asking for verification of your
identity by answering a “challenge” question. If you answer that question correctly the JarMail
administrator will email your password to you.
Option 3:
If the above methods are not possible for you, then you will need to call the JAARS helpdesk at
(704)-843-6620 or (800)-215-7813 and ask for a JarMail administrator to help you retrieve your
password.

Logging in to the CommuniGate Server and Navigating to Rules 2
Logging in to the CommuniGate Server and Navigating to Rules
1. Open your Internet
browser (Internet
Explorer, Mozilla Firefox,
etc.) and go to
https://mail.jaars.org/.
2. Type your full email
address as the Account
Name.
3. Type your email password
as the Password.
4. Click Enter.
5. Click Rules.
6. Click
Create/Modify
Spam Rules.
SPAM_How_to_Use_Server_Rules_in_CommuniGate_Accounts.docx 1/19/2013 12:50 PM

If You Never Used Spam Rules on the CommuniGate Server 3
If You Never Used Spam Rules on the CommuniGate Server
This screen shot is a portion of the Spam Rules screen. Only the last selection will be checked.
These are the defaults. Many of these selections are self-explanatory. The wording is slightly
different from the screen prior to December 1, 2012, and there are some additions.
Spam Rules Expanded Definitions
Friends: If selected, enter your friends email addresses as shown in the example; all email from
those addresses will be delivered to your Inbox. The subject line will still have the tag [SPAM]
added to the beginning of the subject. You may enter a partial email address, for example
my_friend. If your friend switches to another provider and continues to use my_friend, their
email will continue to be delivered to your Inbox; for example, emails from
my_friend@gmail.com or my_friend@hotmail.com will deliver to your Inbox.
should not try to enter every name from your address book, only the ones that are incorrectly
tagged as [SPAM].
NOTE: you
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If You Never Used Spam Rules on the CommuniGate Server 4
Discard select messages automatically: If selected, email from addresses entered in the blank
will be discarded immediately.
Discard select categories automatically: If the main heading is selected, then at least one
subcategory must also be selected. “Message body has links to blacklisted sites.” is a new
selection. This is a RECOMMENDED rule for ALL users except those who are very proficient
at handling spam and do their own spam processing.
Discard all messages with SPAM tags: The description is self-explanatory.
Discard all non-SIL messages: The description is self-explanatory
Allow non-Roman script messages: If selected, these messages will deliver to your Inbox.
Move SPAM tagged mail to SPAM folder: This selection is NOT checked by default. After
January 12, 2013, all messages that are flagged by SpamAssassin as SPAM will appear in your
Inbox, and the word SPAM will be added to the beginning of the Message Subject. You may
select this option to automatically move these messages to your SPAM folder on the server.
POP3 users will not be able to view the SPAM folder and their email client. MAPI or IMAP
users will be able to view the SPAM folder in their email client.
POP3 users who do not receive large quantities of SPAM may choose not to select this check
box to eliminate the need to login through the WebMail interface in order to view the contents of
the SPAM folder. The Daily Digest, described below will contain a listing of the contents. To
actually view the emails in the SPAM folder a POP3 user has the option to either login to
WebMail, or allow delivery to their Inbox.
Send me a daily digest of what is in my SPAM folder. This selection is checked by default. If
selected, each day a single email with a listing of messages tagged as possible spam will be sent
to each user with this selection checked. The listing will display the Date/Time, Sender, and
Subject of the emails.
Your SPAM folder will automatically discard any messages older than 10 days. This listing will
give you the opportunity to review the list for any email from colleagues or friends that was
inaccurately marked as SPAM. You will then have up to 10 days to retrieve the message(s)
before they are deleted. If you notice that some email from friends is consistently being marked
as SPAM, you could add their address in the Friends: section described above.
If you do not want to receive the daily digest listing, clear the selection box.
Save Rule(s) button: when you are finished making all your changes, you must click this button
to save the changes. When you select the "Save Rule(s)" button, spam rules will be created
using the criteria you selected. Your browser will return to the Rules page, where you will be
able to view or edit your rules.
Please note that the actual rules created do not have spaces in the name.
Further explanation follows on the next page.
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If You Never Used Spam Rules on the CommuniGate Server 5
the "MoveSpam" rule will automatically move messages to the SPAM folder if they are
tagged as spam. This is a default rule. See the description for, “Move SPAM tagged
mail to SPAM folder:” on the previous page.
the "SpamExcuseSender" rule will prevent mail messages from the list of senders you
specify from moving to the SPAM folder. This rule is setup by the “Friends:” selection.
the "SpamExcuseNonWes" rule will prevent messages containing non-Roman script
(e.g., Korean, Arabic, Cyrillic, Chinese) from moving to the SPAM folder. This rule is
the result of the “Allow non-Roman script messages:” selection.
the "SpamTrash" and "SpamDeleteAll" and "DeleteNonSIL" rules will silently discard
messages meeting your criteria. You will not be notified. Legitimate messages may be
lost. These rules are dependent on the selections:
o Discard select messages automatically:
o Discard select categories automatically:
o Discard all messages with SPAM tags:
o Discard all non-SIL messages:
SPAM_How_to_Use_Server_Rules_in_CommuniGate_Accounts.docx 1/19/2013 12:50 PM

If You Have Used Spam Rules on the CommuniGate Server 6
If You Have Used Spam Rules on the CommuniGate Server
If you created Spam Rules on the server prior to December 1, 2012, these rules will be rewritten
so they will continue to either delete or release spam as they did in the past. Custom rules that
you had on the server before that date may not work in the new system. When you click the
Create/Modify Spam Rules button your screen may appear similar to the image below.
The descriptions of all the selections on page 3 and 4 of this document still apply. Remember
that if you make changes you must click the Save Rule(s) button to save your changes. Some of
your existing spam rules will be replaced based on your changes.
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