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CSE - Centurion University

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IN-HOUSE COMMUNICATION 10<br />

Hours<br />

Lab 10: Role Play or Group Extempore on the Given Situations - Test<br />

a.Superior/ Senior→ Subordinate / Junior (individual→ individual / group)<br />

• Welcoming new entrants to the organization, introducing the workplace culture<br />

• etc.<br />

• Briefing subordinates / juniors: explaining duties and responsibilities etc.<br />

• Motivating subordinates / juniors (‘pep talk’)<br />

• Instructing/ directing subordinates/ juniors<br />

• Expressing / recording appreciation, praising / rewarding a subordinate or junior<br />

• Reprimanding / correcting / disciplining a subordinate/junior (for a lapse) ; asking<br />

for an explanation etc.<br />

b. Subordinate / Junior Su→perior / Senior<br />

• Responding to the above<br />

• Reporting problems / difficulties / deficiencies<br />

• Offering suggestions<br />

REFERENCE BOOKS<br />

1.An Introduction to Professional English and soft skills by B.K Das et al., Cambridge<br />

<strong>University</strong> Press.<br />

2.A Course in Communication Skills by P Kiranmai Dutt & etal., FOUNDATION.<br />

3.Business Communication by Krizan. Merrier. Logan. Williams, Thomson.<br />

4.Essentials of Business Communication, Rajendra Pal & J.S Korlahalli.<br />

5.Oxford Writing and Speaking, The Key to Effective Communication by John Seely.<br />

6.Soft Skills, Know Yourself and Know the world by Dr. K. Alex.<br />

17

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