CSE - Centurion University

Quality Management
Concept of quality; Quality of design, Conformance & performance; Cost of poor process performance
and quality. Statistical Quality Control - Process Control (X, R & P chart), Product control-acceptance
sampling and OC curve. Concept of TQM.
MODULE:4(16 Hours)
Just in Time and Lean Production
Basic element in JIT, Pull system, Push system, Kanban production control system , Benefits of JIT,
Jit implementation in Learning Organization, JIT in Services.
topics.
Books
1. Chase, Jacobs, Aquilano, Agarwal, - “Operations Management”, TMH
2. Aswathappa& Sridhar Bhat, - “Production and Operations Management”, HPH
Reference:
1. Krajewski,Ritzman,Kansal, - “Operations Management”, Pearson
2. Everette. Adam Jr., Ronald J. Ebert, - “Production and Operations Management”, PHI
3. Roberta S. Russell & Bernard W. Taylor III, - “Operations Management”, Pearson/ PHI
4. Gaither, Frazier- Operations Management
MGGM1206 ORGANIZATIONAL BEHAVIOUR (3-1-0)
Introduction to the Course :
Organizational Behavior (OB) is a field of study that investigates the impact that individuals, groups,
and structure have on behavior within an organization. Then it applies that knowledge to make
organizations work more effectively.
Course Objective :
This course will expose students to gain knowledge on the diversified behavioral science
theories and its applications in organizations.
Pedagogy
Class room lectures will be substantiated by Case Analysis, assignment and viva-voce, Demo
Exercises, Movie Analysis, Games, role playing
Comprehensive Course Outline :
Module – 1(12 Hours)
Concept and models of OB, OB Systems- The Synergy
Module - 2(Individual System) (12 Hours)
Perception, Learning and Behaviour Modification, motivation, attitude and Values, personality,
emotion and stress.
Module – 3 (Social System) (12 Hours)
Communication, Group Dynamics, Conflict , Leadership
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