User Manual - Kerala Tourism

Jet2Kerala
User Manual for Tour Operators
1. Registration
For registering on to the site, the Tour Operators who have
received Partner Code from Tourism Department will have to Log
on to www.keralatourism.org/ticketmonitoring
Click Register link

The Tour Operator can enter the details and register in the site/
create an account in the site.
Code – Tour Operator have to enter the code in the specified
text field.
E-mail – Tour Operator have to enter the e-mail in the
specified text field.
User Name – Tour Operator have to enter the user name in
the specified text field. User Name can be chosen by the
Tour Operator.
Password – Tour Operator have to enter the password in the
specified text field. Password can be chosen by the Tour
Operator.
Confirm Password – Tour Operator have to enter the confirm
password in the specified text field.
By clicking on the ‘save’ button the Tour Operator can save
the entered texts and submit the registration.
On successful registration, the Tour Operator will get a
message that the Registration completed successfully
Tour Operator will be requested to login using the user name
and password.
3. Login

This is the login page of the Tour Operator in the site. This is
seen once the ”Home” Tab is clicked.
Two text fields are present here for the Tour Operator to
enter user name and password. Then by clicking on the
‘login’ button the user will be able to login to the account.
The same user name and password used for first time
registration may be entered in this page.
There is a link called ‘Forget Password’, which help the Tour
Operator if he/ she forget the password/ user name. By
clicking on this option the user will be able to receive the
mail (which contains the username and password) into his/
her mail id.

There is another option in the sign up page for the Tour
Operator to register. By clicking on this option the user will
leads to the landing page as below.
This is the home page of the Tour Operator. The welcome note
will be present in the page in order to welcome the Tour Operator.
The main features in the page are,
1. Home
2. Enter Ticket Details
3. Tour Packages
4. Logout

1. Home
By clicking on this option the Tour Operator can come back
to the home page of his/ her account.
2. Enter Ticket Details
By clicking on this option the Tour Operator will be led to the
landing page as below.

By using this link the Tour Operator will be able to enter the
following details and save it in the site.
The Tour Operator once clicks on the Ticket details tab, the
following fields will be displayed.
Type – Type can be select by using the dropdown. Either
Individual/ Group.
(If the user selects ‘individual’ then he/ she can select
only one ticket number. If the user select ‘group’ then
he/ she can select multiple numbers from the given
list)
For Group Tickets, Ticket number can selected into the
right side box by clicking on the ‘add ticket’ button and
selecting from the left side box. The number can be
removed by clicking on the ‘remove ticket’ button and
selecting from the right side box.
‘Package name’ can be selected with the help of a
dropdown.
‘Arrival’ date-Date of arrival of Traveller to the State- can
be entered by using the date picker.
‘Departure’ date-date of departure of traveller from
State- can be entered by using the date picker.
‘Hotel name’ can be selected by using a dropdown. If the
Hotel included in the package of the Tour Operator is not
available in the drop down, then he can add new by
selecting the “others” from the dropdown. Another text
fields will appear to enter the hotel name, address,
phone number, and e-mail.
Add more – This is an option to add another hotel to the
list if the customer is staying in more than one hotel.
Clicking ‘save’ button will save all the entered data.
Clicking “Cancel’ button cancel the updates entered.
If the Tour Operator selects the second option ‘individual’
then the page will display as follows.

Ticket number can be entered into the box by clicking on
the dropdown.
Package name’ can be selected with the help of a
dropdown.
‘Arrival’ date-Date of arrival of Traveller to the State- can
be entered by using the date picker.
‘Departure’ date-date of departure of traveller from
State- can be entered by using the date picker.
‘Hotel name’ can be selected by using a dropdown. If the
Hotel included in the package of the Tour Operator is not
available in the drop down, then he can add new by
selecting the “others” from the dropdown. Another text
fields will appear to enter the hotel name, address,
phone number, and e-mail.

Add more – This is an option to add another hotel to the
list if the customer is staying in more than one hotel.
Clicking ‘save’ button will save all the entered data.
Clicking “Cancel’ button cancel the updates entered.
3. Tour Packages
There are three ways in which Tour Packages can be
managed by Tour Operators.
a) Create/ Add new package

A link called ‘Add New Package’ is there for the Tour
Operator to add new packages. When we click on this option
the user will be led to the landing page as above.
The operator will be able to enter the following in the text
fields.
Package name – Package name will be entered in the
specified text field.
Destinations – One major destination under the
package can be entered in the specified text field.
Package Details – If there is a small description of the
package, this detail can be entered in the specified
text field.
No of days – No of days of stay under the specified
package, can be entered in the specified text field.
No of nights – No of nights of stay under the specified
package can be entered in the specified text field.

Operator can save the content by clicking on the
‘save’ button.
b) Select new package from already created list while
entering ticket details.
The user can select the existing package from the list
like in the below mentioned figure.
c) Select Custom package
By selecting this option the user will be able to enter the
ticket details without selecting the any existing package/
creating new package (refer the above figure).Since it is a
custom package the user need not enter the destination
details. The travel agent can enter the text fields and submit
the ticket.

4. Logout
By clicking on this option the Tour Operator will be able to
logout from his/ her account.