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News 1-08-2 englisch:News 2/05.2 30.04.2008 17:43 Uhr Seite 1<br />

1/2008<br />

Imperial News<br />

S T A F F A N D C U S T O M E R M A G A Z I N E<br />

The Imperial Group<br />

prospers:<br />

Acquisition of<br />

FoodTankers AB<br />

and Amadeus<br />

Schiffahrts- und<br />

Speditions GmbH<br />

The Most Powerful<br />

Push Boat on the<br />

Rhine Sails for<br />

Imperial Schiffahrt<br />

GmbH<br />

Focus on the<br />

“<strong>Panopa</strong> Strategy<br />

2010” at the <strong>Panopa</strong><br />

Annual Meeting<br />

2007<br />

neska Head Office –<br />

A Service Provider<br />

for All<br />

From a Filling<br />

Station to a Global<br />

Player – The<br />

Beginnings of<br />

Imperial Holdings<br />

Limited


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:43 Uhr Seite 2<br />

2 E D I T O R I A L<br />

Dear employees,<br />

dear customers,<br />

The calendar year 2008 began with a<br />

very sad event for the Imperial Group:<br />

Bill Lynch, the much respected former<br />

CEO of Imperial Holdings Limited, died<br />

on 21st January at the age of 64 follow -<br />

ing a serious illness. We recently re -<br />

ceived further bad news telling us that<br />

the chairman of the supervisory board<br />

of Imperial Holdings Limited, Leslie<br />

Boyd, had passed away unexpectedly<br />

on 28th March after a short illness at<br />

the age of 71.<br />

Bill Lynch and Leslie Boyd both had a<br />

huge influence on Imperial Holdings<br />

Limited.<br />

Under the leadership of Bill Lynch,<br />

Imperial Holdings Limited grew over<br />

the last 30 years from a vehicle trading<br />

business to become the successful en -<br />

terprise we know today, with global<br />

operations and some 44,000 em -<br />

ployees. Bill Lynch also constantly promoted<br />

the fortunes of our corporate<br />

group in Europe since the takeover of<br />

ThyssenKrupp in 1999. He was always<br />

a reliable and far-sighted partner for<br />

us.<br />

Hubert Brody, the successor to Bill<br />

Lynch, has been the new CEO of<br />

Imperial Holdings Limited since<br />

November 2007. Thulani S. Gcabashe,<br />

who joined the supervisory board in<br />

January 2008, took over as its chairman<br />

with effect from 1st April.<br />

We are facing gigantic challenges in<br />

Europe. The volume of goods traffic in<br />

the European Union, with its 27 member<br />

states, will increase by around 60<br />

per cent up to 2020. In Germany alone,<br />

a doubling of goods traffic on the roads<br />

can be expected. The railways, inland<br />

waterways and trucks will be required<br />

in equal measure to move the massive<br />

volumes of goods. The on-going expansion<br />

of the EU since the 1990s has<br />

turned Germany into the hub for trade<br />

and logistics in Central Europe.<br />

Germany's foreign trade looks set to<br />

grow at an average rate of 9 per cent<br />

per annum and the majority of German<br />

foreign trade, namely 75 per cent, takes<br />

place in Europe.<br />

There is thus a huge potential for<br />

growth in inland shipping and terminal<br />

handling for a logistics provider such<br />

as the Imperial Logistics International<br />

Group. We will furthermore exploit<br />

new growth markets. That is why the<br />

Imperial Logistics International GmbH<br />

recently made two strategic acquisi -<br />

tions to secure a share in the markets<br />

for short sea shipping and the bulk<br />

transport of liquids with sites in<br />

Sweden, Poland and Hungary. At this<br />

point I would like to cordially welcome<br />

the employees of Amadeus Schiffahrtsund<br />

Speditions GmbH in Duisburg and<br />

FoodTankers AB in Karlshamn/Sweden<br />

to our company.<br />

South Africa, too, is reaping benefits<br />

from the global expansion of the<br />

markets for raw materials and the rise<br />

in trade. In view of the enormous<br />

potential for growth on the African<br />

continent, we intend to further expand<br />

our logistics activities and car hire and<br />

vehicle trading operations there. With<br />

the aim of focussing on our strengths in<br />

logistics and automobiles, Imperial<br />

Holdings Limited disposed of its avi -<br />

ation and tourism businesses at the<br />

start of the financial year. The resulting<br />

cuts will nevertheless enable renewed<br />

growth in our core fields over the long<br />

term.<br />

Imperial Logistics International has<br />

therefore set itself the target of tripling<br />

its result and earnings in Europe<br />

within five years. We expect to achieve<br />

this ambitious target with the help of<br />

our highly motivated workforce and<br />

thanks to the trusting ties we have<br />

with our customers and suppliers.<br />

Gerhard Riemann<br />

Executive Director of Imperial Holdings<br />

and Chief Executive Officer of<br />

Imperial Logistics International GmbH


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 3<br />

IMPERIAL<br />

New Acquisition of FoodTankers AB in Sweden 4<br />

Amadeus Schiffahrts- und Speditions GmbH Joins the<br />

Imperial-Group 5<br />

Imperial Adjusts its Financial Year to International Standards 6<br />

Personnel 6<br />

citi run 2008: Become a Member of the ILI Team 7<br />

IMPERIAL REEDEREI<br />

Qualifications Required on Board 8<br />

TMS “Synthese14” 9<br />

Personnel 9<br />

The Most Powerful Push Board on the Rhine Sails for<br />

the Imperial Schiffahrt GmbH 10<br />

Organisation, Insurance and Liability for Transport by Inland<br />

Waterway at the Centre of the CMNI Meeting 11<br />

PANOPA<br />

Gillhuber Continues to Be a Premium Partner for Transports<br />

Between Germany and Great Britain 12<br />

<strong>Panopa</strong> Assumes Fleet Management for Protection One 13<br />

<strong>Panopa</strong>’s Expertise in Steel Logistics Gains Recognition 14<br />

Focus on “<strong>Panopa</strong> Strategy 2010” at the <strong>Panopa</strong><br />

Annual Meeting 2007 14<br />

New Central Spare Parts Warehouse to Open Shortly in Herten 15<br />

NESKA<br />

neska Head Office – A Service Provider for All 16<br />

Personnel 16<br />

Terminal Expansion for CTS in Cologne Harbour 17<br />

IT Relocation, Quality System Introduced 17<br />

IMPERIAL SOUTH AFRICA<br />

Last Farewell to Bill Lynch, Last Farewell to Leslie Boyd 18<br />

From a Filling Station to a Global Player – How it all Began 19<br />

Publisher: Imperial Logistics International GmbH<br />

Kasteelstraße 2 • 47119 Duisburg • Germany<br />

Phone +49 203 8005-0 • Fax +49 203 8005-168<br />

E-mail: <strong>imperial</strong>@<strong>imperial</strong>-international.com<br />

Editors: Imperial Logistics International GmbH<br />

vom Hoff Kommunikation GmbH, Düsseldorf<br />

3


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 4<br />

4 I M P E R I A L<br />

New Acquisition of FoodTankers AB<br />

in Sweden<br />

The recent acquisition of FoodTankers AB, Öland in Sweden, demonstrates that the Imperial Logistics<br />

International Group is vigorously pursuing its strategy started last year of further growth in the transport of<br />

liquid foodstuffs. The tank logistics firm Laabs in Hildesheim is now followed by the FoodTankers Group with<br />

branches in the Netherlands, Poland and Hungary. Imperial Logistics International GmbH (ILI) holds a majority<br />

stake in the FoodTankers company, which was previously owned by Forbus AB as a subsidiary for 20 years. This<br />

increases the ILI fleet for the transport of liquids to around 180 trucks.<br />

Since 1st January 2008 the FoodTankers trucks belong to the ILI Group.<br />

This purchase has added a further<br />

operator in the transport of<br />

liquid foodstuffs to the Imperial<br />

Group with retrospective effect to 1st<br />

January 2008. The FoodTankers company<br />

was founded in Sweden in 1955<br />

by Evert Olssons. By 1982, the group<br />

was already carrying continental<br />

transports to Western and Central<br />

Europe with 25 units. The group was<br />

renamed FoodTankers in 1997 after<br />

acquiring a further corporate concern.<br />

The business continued to grow in the<br />

following years. In the course of this<br />

development, subsidiaries were estab -<br />

lished in Hungary and Poland in 1999<br />

and 2000, and a further subsidiary in<br />

the Netherlands followed in 2004.<br />

FoodTankers serves around 200 cus -<br />

tomers in Western and Central Europe<br />

and carries over 20,000 transports at a<br />

Imperial News 1/2008<br />

distance of more than 15 million kilometres<br />

each year. The main items<br />

trans ported are vegetable oils, fruit<br />

juices, chocolate, glucose, sugar and<br />

also beer.<br />

Like Laabs, FoodTankers is also a member<br />

of TANKCEU, an umbrella transport<br />

organisation which promotes the<br />

interests of leading tank transport<br />

companies in the foodstuffs and chem -<br />

icals industries.<br />

The strategic addition of Laabs, now<br />

followed by the FoodTankers Group,<br />

has enabled the Imperial Group to<br />

attain a significant position in the<br />

market for transporting liquid foodstuffs<br />

and has decisively extended the<br />

mobile pipeline between the foodstuffs<br />

industries. FoodTankers will<br />

continue to be run under its own name<br />

and with its management based in<br />

Karls hamn/ Sweden. Tomas Petterson,<br />

Managing Director of FoodTankers,<br />

has been appointed Managing Director<br />

of Laabs alongside Dieter Kahns,<br />

whilst Dieter Kahns in turn becomes<br />

Managing Director of FoodTankers.<br />

This gives both managers joint responsibility<br />

for broadening the cooperation<br />

between the two companies and for<br />

generating further growth. The previous<br />

owner of Forbus, Rolf Nilsson,<br />

will continually be in possession of 49<br />

per cent of FoodTankers. Furtheron, he<br />

will continue to be associated with the<br />

company on the Supervisory Board of<br />

FoodTankers.


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 5<br />

I M P E R I A L<br />

Amadeus Schiffahrts- und<br />

Speditions GmbH Joins the Imperial<br />

Group<br />

The Imperial Reederei Group, part of Imperial Logistics International GmbH (ILI), has expanded its short sea<br />

shipping activities. The acquisition of a majority holding in Amadeus Schiffahrts- und Speditions GmbH is the<br />

result of strategic deliberations to become increasingly involved in this growth market.<br />

The Imperial Reederei Group took<br />

over the majority stake in Duis -<br />

burg-based Amadeus Schiffahrtsund<br />

Speditions GmbH as at 1st<br />

January 2008. It is planned to merge<br />

the Short Sea Shipping department at<br />

Imperial Reederei & Spedition GmbH,<br />

part of the Imperial Reederei Group,<br />

with Amadeus. This will firstly gen -<br />

erate synergies, and secondly bring to -<br />

gether customer relationships and<br />

freighting space in an optimum manner.<br />

Amadeus is not an unknown quantity<br />

for the Imperial Reederei Group: The<br />

two Duisburg-based companies have<br />

already been working together on a<br />

basis of trust for more than ten years<br />

now. The merger of the two businesses<br />

thus represents a logical further de -<br />

velopment in this close collaboration.<br />

The Managing Directors of Amadeus<br />

Wolfgang Stevens and Wolfgang Nowak<br />

– to gether with their proven team –<br />

will now steer short sea shipping oper -<br />

a tions, an important growth segment,<br />

towards success in close cooperation<br />

with the Imperial Reederei Group.<br />

“Both sides can only profit from the<br />

great experience both companies have<br />

in this business”, emphasises Karl-<br />

Heinz Bellmer, Chief Executive Officer<br />

of the Imperial Reederei Group. A<br />

further benefit brought by the merger<br />

of the Short Sea Shipping department<br />

with Amadeus is that a succession<br />

arrangement has now been found for<br />

Michael Schweiger, Managing Director<br />

of Imperial Reederei & Spedition. He<br />

has successfully run short sea shipping<br />

operations for many years and<br />

now – after handing over the reins – is<br />

departing into well-earned retirement.<br />

The focus of Imperial Reederei &<br />

Spedition to date has been on coastal<br />

W. Stevens and W. Nowak, the Managing<br />

Directors and Co-Partners of Amadeus.<br />

shipping in the traditional short sea<br />

runs around the North Sea and the<br />

Baltic, Great Britain, the Iberian<br />

Peninsula and the Mediterranean.<br />

These operations are to be expanded<br />

even further in the future by means of<br />

the collaboration.<br />

The opportunities for further success -<br />

ful growth provided by the merger are<br />

excellent. According to the European<br />

Commission in its current prognosis<br />

for the future, short sea shipping will<br />

be the fastest-growing means of transport<br />

up to 2020, thereby expanding<br />

by 59 per cent. The decision to become<br />

increasingly involved in short sea<br />

shipp ing is therefore a strategic<br />

challenge for the Imperial Reederei<br />

Group. As the market leader in Europe<br />

in the field of commercial inland shipping,<br />

it will be able to implement this<br />

decision with commitment in the<br />

years to come.<br />

The Amadeus Schiffahrts- und Speditions GmbH is part of the Imperial<br />

Reederei Group since 1st January 2008.<br />

Imperial News 1/2008<br />

5


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 6<br />

6 I M P E R I A L<br />

Imperial Adjusts its Financial Year<br />

to International Standards<br />

The Imperial Logistics Inter -<br />

national (ILI) Group is shifting<br />

the end of its financial year from<br />

31st May to 30th June. This brings it<br />

into line with the group parent<br />

Imperial Holdings Limited. The latter,<br />

in turn, is moving the end of its financial<br />

year from 25th June back to 30th<br />

June. All group companies will then<br />

end their financial years on the same<br />

date.<br />

This move corresponds to internation -<br />

al standards. It produces better com -<br />

parability and greater transparency<br />

for the annual accounts. The decision<br />

has thus been welcomed on the capital<br />

markets.<br />

The conversion will mean extra work<br />

for some companies in the ILI Group:<br />

Imperial News 1/2008<br />

Nicole A.<br />

Müller-Natanski<br />

Legal department<br />

Nicole Müller-Natanski joined the Legal department at<br />

Imperial Logistics International GmbH (ILI) on 1st May<br />

2007. The graduate in commercial law worked for a re -<br />

putable lawyers' office in the district of Kleve for many<br />

years, then as an assistant to management in a company<br />

in NRW. In addition, she has been a lecturer for some<br />

years now at private educational institutions, including<br />

the Educational Society of Universities for Economics &<br />

Management (FOM), Faculty of Law, and also works as<br />

an examiner for the Chamber of Lawyers in Düsseldorf.<br />

Nicole Müller-Natanski, mother of a thirteen-year old<br />

daughter, says: “At ILI I will be primarily concerned with<br />

contract, traffic and transport law.”<br />

Two complete sets of accounts need to<br />

be compiled in Germany and Poland<br />

because a financial year there may not<br />

be longer than twelve months. This,<br />

however, is allowed in the Nether -<br />

lands, Belgium and France, so that the<br />

group companies there still only need<br />

to prepare one set of accounts this<br />

year.<br />

One thing is clear: There will be less<br />

than one month available to compile<br />

Personnel<br />

the additional accounts. The prepar -<br />

ations are even now in full swing. The<br />

new closing date for the accounts will<br />

already be self-evident by next year.<br />

Further information is available from:<br />

Reimund Kuche, Head of Group<br />

Accounting and Controlling<br />

+49 203 8005-228<br />

Uwe Pauli<br />

Auditing<br />

!<br />

Uwe Pauli took over as the new head of Internal Auditing<br />

at Imperial Logistics International GmbH (ILI) on 1st<br />

January 2008. The 41-year old graduate in business<br />

studies previously worked for Exel Services GmbH, and<br />

had been responsible for the EMEA Region in Internal<br />

Auditing since 2005. After the takeover by Deutsche Post<br />

AG at the end of 2005, Mr Pauli moved to the Logistics/<br />

Express Germany division in 2006. The change to ILI<br />

keeps Mr Pauli in the same industry: “Even whilst I was<br />

studying in Dortmund I worked for a carrier. The logis -<br />

tics sector has always featured prominently throughout<br />

my career.” The father of two children prefers to spend<br />

his free time with his family.


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 7<br />

citi run 2008: Become a<br />

Member of the ILI Team<br />

The starter's gun for the 4th<br />

Duisburg citi run sounds on 14th<br />

August 2008. The runners take<br />

on a course of 5.5 kilometres through<br />

Duisburg city centre and around the<br />

inland harbour. The largest running<br />

event for companies and associations<br />

in the Ruhr features an attract ive range<br />

of side events and a big After-Run<br />

party. The citi run will thus again not<br />

only attract numerous runners, but<br />

also several thousand spectators. As in<br />

the previous year, Imperial Logistics<br />

International GmbH (ILI) is one of the<br />

premium sponsors of the event.<br />

Why not join in? As a spectator or even<br />

as a runner yourself! You can form an<br />

ILI team together with your work<br />

colleagues. “The run is unique every<br />

year”, enthuses Wolfgang Naroska,<br />

one of the experienced ILI runners.<br />

“With the spectators urging us on, the<br />

atmosphere, support from col leagues<br />

during the run – it's simply great<br />

fun!” The joint effort in 2007 led to<br />

success: One of the ILI runners<br />

came under the top ten from the<br />

2300 participants.<br />

If you, too, would like to take part<br />

in the citi run, please register by<br />

2nd June 2008 with the Marketing<br />

department by phoning +49 203<br />

8005-290.<br />

I M P E R I A L<br />

Imperial News 1/2008<br />

7


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 8<br />

8 I M P E R I A L R E E D E R E I<br />

Qualifications<br />

Required on Board<br />

The Imperial Reederei Group relies on a highly qualified, motivated workforce<br />

for its modern fleet of ships. 225 employees currently work on the<br />

tankers, cargo barges and push boats belonging to the Imperial Reederei<br />

Group.<br />

Where push boat shipping is<br />

concerned, some 90 people<br />

are currently employed<br />

around the clock on the point-to-point<br />

push boats run by Imperial Schiffahrt<br />

GmbH. The crew varies between six<br />

and seven members, depending on<br />

whether the boat is pushing four or six<br />

lighters. The crews of the tankers run<br />

by WIJGULA Wijnhoff & Van Gulpen &<br />

Larsen B.V., the cargo barges of Nieder -<br />

sächsische Befrachtungs gesell schaft<br />

(NVG) and Imperial Reederei & Spedi -<br />

tion GmbH and the harbour tugs be -<br />

longing to Imperial Schiffahrt are similarly<br />

in constant deployment, referred<br />

to by insiders as “continuous shipping”,<br />

regardless of whatever weather conditions.<br />

Apart from constantly expanding and<br />

modernising their fleets, the com -<br />

panies in the Imperial Reederei Group<br />

rely on well qualified ship's personnel<br />

to fulfil the stringent requirements of<br />

their customers with regard to the<br />

safety, punctuality and reliability of<br />

the transports.<br />

The basis for these qualifications is the<br />

three-year dual training course for<br />

inland shipping. There are currently<br />

20 young men in fixed training pos -<br />

itions. The apprentices get to know all<br />

the types of ships deployed by the<br />

Imperial Reederei Group during their<br />

training by means of a rotating work<br />

roster. This means that they are well<br />

prepared for the practical part of their<br />

work as sailors, whether this be on a<br />

pusher convoy or on a tanker barge.<br />

The theoretical part of the course is<br />

taught at the Rhein nautical vocational<br />

college in Duisburg in the form of<br />

blocks of approximately three months<br />

in each year of training.<br />

Sailors from all over Germany met up in Rostock for the training course on fire protection.<br />

Imperial News 1/2008<br />

Apart from recruiting new workers,<br />

great significance is attached to the<br />

further training of the ships’ personnel<br />

in the human resources work of the<br />

companies in the Imperial Reederei<br />

Group. This includes not only courses<br />

to qualify as a ship's captain and to ex -<br />

tend the papers as a matter of course,<br />

but also continuous further training in<br />

handling and transporting our custom -<br />

er’s goods. Particularly worthy of<br />

mention here are the advanced train -<br />

ing courses for chemicals and petro l -<br />

eum goods. A further focus is on safety<br />

on board.<br />

In the meantime, the annual “skippers'<br />

meetings” have become a permanent<br />

fixture in the calendar of the captains<br />

who sail all kinds of vessels along<br />

European waterways for the Imperial<br />

Reederei Group. An interesting framework<br />

programme here presents the<br />

opportunity to look at broader topics.<br />

Further important aspects are the<br />

mutual exchange of experiences and<br />

the informative talks with management<br />

and the Planning & Scheduling<br />

and Technical Shipping departments<br />

with the aim of constantly reviewing<br />

internal and external work processes<br />

and, if necessary, improving these.<br />

This underlines the team philosophy<br />

at the Imperial Reederei Group which<br />

includes both highly motivated crews<br />

and well run office systems.


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 9<br />

I M P E R I A L R E E D E R E I<br />

TMS “Synthese 14“<br />

The TMS “Synthese 14” was put into service at an inaugural ceremony in<br />

Krimpen on the Ijssel in June 2007. The double-hulled tanker was built to<br />

the state-of-the-art and is operated by the WIJGULA Wijnhoff & Van Gulpen<br />

& Larsen B.V. shipping company, a subsidiary of the Imperial Reederei<br />

Group. The “Synthese 14” is able to carry 2036 tons and will sail along<br />

the various waterways of Western Europe, as do all the vessels belonging<br />

to the Dutch shipping company.<br />

The TMS “Synthese 14” was de -<br />

livered nine months after her<br />

sister ship, the “Synthese 12”.<br />

The ultra modern ship was officially<br />

christened at the inaugural ceremony<br />

under the supervision of the ship's<br />

godmother Karin Bellmer, the wife of<br />

the management board chairman of<br />

Imperial Reederei GmbH. The vessel<br />

has since been in continuous oper -<br />

ation for WIJGULA.<br />

The motorized tanker is 86 metres<br />

long, 11.40 metres wide and has a<br />

Johannes Merkert<br />

took on the position of Directeur<br />

Géneral at Transest S.A.S., a sub -<br />

sidiary of Imperial Reederei GmbH,<br />

in December 2007 and is to<br />

succeed Gérard Beck on 1st June<br />

2008. Mr Merkert previously<br />

worked as an executive secretary<br />

at Gebr. Väth KG in Würzburg for<br />

several years, where he was responsible<br />

for shipping, harbour<br />

operations and personnel. The 39year<br />

old is married and has two<br />

children. In his spare time he likes<br />

to go skiing, he reads a lot and is a<br />

committed Francophile.<br />

draught of 3.36 metres. The carcass of<br />

the ship was built at the Begej Wharf<br />

in Zrenjanin in Serbia, which special -<br />

ises in the construction of tankers such<br />

as the “Synthese” ships. The hull was<br />

taken to the Netherlands<br />

for the final fittings.<br />

Personnel<br />

Antoinette van de Pol<br />

joined the management of Imperial<br />

Shipping GmbH, a subsidiary of<br />

Imperial Reederei GmbH, on 1st<br />

January 2008. The 42-year old will<br />

continue to work at WIJGULA<br />

Wijnhoff & Van Gulpen & Larsen,<br />

another subsidiary of the Imperial<br />

Reederei Group, as quality man -<br />

ager and head of the Personnel<br />

department. Ms van de Pol is<br />

married and gets around a lot in<br />

her spare time – whether this be<br />

through travel, sport or with her<br />

dog.<br />

The ship is deployed for various cus -<br />

tom ers in the chemicals and metal<br />

industries and can transport both<br />

acids and lyes as well as explosive and<br />

toxic liquids.<br />

The shipping company WIJGULA is<br />

based in Druten in the Netherlands<br />

and specialises in the transport of<br />

liquids. Its fleet includes 42 modern<br />

tankers of various sizes and fittings.<br />

The “Synthese 14” is the latest<br />

addition to Wijgula's fleet of tanker<br />

barges.<br />

Dietmar Steinbüchel<br />

Powers of proxy were issued to<br />

Dietmar Steinbüchel on 1st Decem -<br />

ber 2007. The trained freight forwarding<br />

officer joined Imperial<br />

Reederei & Spedition GmbH, a<br />

subsidiary of Imperial Reederei<br />

GmbH, in 2005 from EWT<br />

Schiffahrtsgesellschaft. He is<br />

responsible there for planning &<br />

scheduling/freight cargo/acquisi -<br />

tion for Rhine shipping.<br />

Imperial News 1/2008<br />

9


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10 I M P E R I A L R E E D E R E I<br />

The Most Powerful Push Boat on the<br />

Rhine Sails for Imperial Schiffahrt GmbH<br />

Imperial Schiffahrt GmbH purchased the push boat previously known under the name “A. Auberger” from the<br />

French shipping line CFNR on 7th December 2007 as part of its ambitious investment programme. The push boat<br />

was promptly renamed “Herkules II” and now bears the signal colours of the Imperial Reederei Group.<br />

The most powerful point-to-point push boat on the Rhine bears the colours of the Imperial Reederei Group.<br />

The ship is 40 metres long, 13 metres<br />

wide and has a draught of<br />

1.90 metres. The “Herkules II”<br />

will be deployed in future on the continuous<br />

run to Duisburg-Huckingen for<br />

the new supply contract concerning<br />

800,000 tons of injection coal each year<br />

for the Krupp Mannesmann foundry<br />

works (HKM). Six push lighters are also<br />

currently being constructed in Poland<br />

for this purpose.<br />

After an intensive, two-week conver -<br />

sion at the Meiderich Wharf and by the<br />

Kleinholz company, the “Herkules II” is<br />

now resplendent in the familiar colours<br />

of the Imperial Reederei Group. The<br />

fact that the push boat was able to be<br />

brought up to the high standards of<br />

Imperial Schiffahrt's fleet was particu-<br />

Imperial News 1/2008<br />

larly due to the hard work of the<br />

newly composed crew, who supported<br />

the conversion work around the clock.<br />

The vessel was not only given a new<br />

coat of paint, the complete mess and<br />

living quarters for the crew were also<br />

modernised and the bridge fitted with<br />

the latest nautical equipment.<br />

Its Deutz engines with over 6000 HP<br />

output provide the “Herkules II” with<br />

the greatest pushing power on the<br />

Rhine. At a potential pushing tonnage<br />

of over 17,000 tons, the push boat will<br />

sail between the sea ports in the<br />

Netherlands and the Rhine harbours<br />

in the Dutch and German hinterlands<br />

to help meet the ever growing requirements<br />

of the clients of Imperial<br />

Schiffahrt GmbH.<br />

Alongside the nine point-to-point push<br />

boats which all bear the name<br />

“Herkules”, the shipping line's fleet<br />

also includes two harbour tugs, almost<br />

80 push lighters and the passenger<br />

ship “Franz Haniel 14”. Imperial<br />

Schiffahrt GmbH thereby offers one of<br />

the largest push boat fleets available<br />

on the European market. The Duis -<br />

burg-based company will thus con -<br />

tinue to serve its customers in future<br />

as an efficient and expert provider of<br />

transport services.<br />

We wish the “Herkules II” and its crew<br />

bon voyage at all times and hope that<br />

it will always have a hand's width of<br />

water under its keel.


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I M P E R I A L R E E D E R E I<br />

Organisation, Insurance and Liability<br />

for Transports by Inland Waterway at<br />

the Centre of the CMNI Meeting<br />

The focus was on the “Contract de Transport Merchandise en Navigation Interiéur“ (CMNI) plus questions of<br />

liability and insurance in inland waterway shipping at an event arranged by Imperial Reederei GmbH on<br />

27th October 2007.<br />

The CMNI, in English the “Budapest<br />

Convention on the Contract for<br />

the Carriage of Goods by Inland<br />

Waterway Shipping”, has to date been<br />

ratified by Bulgaria, Croatia, Luxem -<br />

bourg, the Netherlands, Romania, the<br />

Russian Federation, Switzerland, the<br />

Czech Republic, France and Slovakia. It<br />

is also in effect on German waterways<br />

since 1st November 2007 and it changes<br />

the daily work of shipping and logistics<br />

companies. At the end of October 2007,<br />

more than 70 employees of Imperial<br />

Reederei GmbH and its subsidiaries<br />

found out about how the CMNI affects<br />

their work.<br />

The convention applies to all commer -<br />

cial, cross-border transports of goods<br />

when the loading harbour or place of<br />

takeover and the unloading harbour or<br />

point of delivery are situated in two<br />

different countries. The member states<br />

can nevertheless exclude individual<br />

waterways from the scope of the CMNI.<br />

The contract furthermore only applies<br />

to freight, yet not to towing and pushing<br />

contracts.<br />

The agenda for the event also included<br />

questions of liability and insurance in<br />

the organisation of transports by inland<br />

waterways. Among other things, Udo<br />

Griewatz and Stefan Rogge from Regent<br />

Insurance Brokers (Europe) GmbH in -<br />

formed the participants about the dif -<br />

ferent types of insurance and the costs<br />

to be expected in a case of damage.<br />

They additionally demonstrated the<br />

way Regent works using a case study<br />

Over 70 employees of the Imperial Reederei Group found out about the CMNI.<br />

Regent Europe explains the types of<br />

insurance.<br />

taken from practice, the sinking of the<br />

MS Allegro on 22nd March 2007. The<br />

company has functioned as “companybound”<br />

insurance broker for Imperial<br />

Logistics International GmbH since the<br />

end of 2001 and also for the Imperial<br />

Reederei Group since 2004.<br />

Imperial News 1/2008<br />

11


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12 P A N O P A<br />

Gillhuber Continues to Be a Premium<br />

Partner for Transports Between<br />

Germany and Great Britain<br />

Gillhuber Logistik GmbH has helped to ensure that cars can be successfully produced in Great Britain for more<br />

than two years now. As part of the exclusive Premium Network operated by a well-known German car maker<br />

based in the southern part of Germany, Gillhuber delivers components both to a spare parts warehouse and<br />

several production works in Great Britain. This flourishing collaboration is to be set forth in future.<br />

Gillhuber Logistik GmbH, a company<br />

owned by Imperial<br />

Logistics International GmbH,<br />

has been part of the Premium Network<br />

run by the automobile manufacturer<br />

since 2005. The previous contract was<br />

put out to tender once more with effect<br />

to 1st November 2007 and was again<br />

awarded to Gillhuber. This means that<br />

the company will continue to supply<br />

the British spare parts warehouse in<br />

Bracknell near London and other lo -<br />

cations.<br />

Gillhuber furthermore supplies the<br />

production works in Swindon and<br />

Oxford with parts from other plants<br />

and from European system suppliers.<br />

Guido Roth, managing director of<br />

Gillhuber Logistik GmbH, says: “These<br />

two sites give us an excellent local presence,<br />

so that we are able to offer our<br />

customer the best possible logistics<br />

and create the means for cost-saving<br />

just-in-time and just-in-sequence de -<br />

livery services.”<br />

The Premium Network was launched<br />

with the aim of simplifying and unifying<br />

the logistics processes. The work<br />

concentrates on sensitive, just-in-time<br />

transports between the sites in<br />

Germany and Great Britain. Yet this<br />

route presents a particular challenge<br />

for just-in-time deliveries: In par -<br />

ticular, crossing the Channel is an<br />

incalcul able factor due to the weather.<br />

Gillhuber receives a collective call-up<br />

order each day for the warehouse in<br />

Bracknell and provides the number of<br />

trucks and trailers required at the central<br />

stores in Bavaria. The system<br />

Imperial News 1/2008<br />

“Whoever stops<br />

improving has stopped<br />

being good.”<br />

Philip Rosenthal, Businessman<br />

suppliers who provide parts for the<br />

production works announce their de -<br />

liveries a day in advance. Gillhuber<br />

makes the according arrangements,<br />

collects the shipments of several suppliers<br />

and transports these to England.<br />

Guido Roth: “We're able to react flex -<br />

ibly and can swap trailers, for instance,<br />

where urgent goods are concerned.<br />

This involves changing the towing ve -<br />

hicles twice along the route to shorten<br />

the journey time.” Production in Great<br />

Britain has been stepped up consider -<br />

ably in recent years. Guido Roth: “As a<br />

part of this exclusive network,<br />

we are able to grow with our<br />

customers: The majority of the<br />

85 new tractive machines that<br />

we are currently bringing into<br />

operation will be deployed for<br />

the runs to Great Britain.” In the<br />

meantime, more than 100 trucks<br />

are underway between Ger -<br />

many and Great Britain every<br />

day.<br />

The 85 new tractive machines<br />

demonstrate Gillhuber's commitment<br />

to modernising and ex -<br />

pand ing its own fleet of trailers.<br />

150 brand new mega-trailers had al -<br />

ready been acquired in 2007. The company<br />

is thereby keeping ahead of the<br />

special requirements of the market.<br />

The newly acquired vehicles are powered<br />

by 440 HP engines, in accordance with<br />

the Euro-5 exhaust gas standard, and<br />

fitted with the latest telematic sys -<br />

tems. “This enables us to transmit<br />

planning and scheduling information<br />

to the driver via the GPS system. The<br />

driver, in turn, can communicate with<br />

the central office by GPS”, explains Mr<br />

Roth.<br />

Some of these vehicles have already<br />

been delivered. The rest are to follow<br />

over the next few months. Gillhuber is<br />

thus investing in the future.


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 13<br />

<strong>Panopa</strong> Assumes Fleet<br />

Management for Protection One<br />

<strong>Panopa</strong> Logistik GmbH assumed<br />

the fleet management tasks for<br />

Protection One GmbH as from<br />

Human Resources News<br />

1st March 2008. Protection One, based<br />

in Meerbusch, installs and operates<br />

monitoring systems as a security ser -<br />

Language Courses now Internationally Certified<br />

<strong>Panopa</strong> Logistik GmbH has offered foreign language courses to its staff for many<br />

years now. Recently the teaching has been focussed on certified language<br />

courses.<br />

French, Spanish and English, these languages dominate the world. English, above<br />

all, is becoming ever more important for the staff at <strong>Panopa</strong> and the whole of the<br />

Imperial Logistics International (ILI) Group. For this reason, <strong>Panopa</strong> converted its<br />

language training to recognised certificates for business English from November<br />

2006 to December 2007. There was a “Skill Audit Certificate” for beginners and<br />

the “LCCI Certificate” at intermediate level. Participants who successfully complete<br />

the advanced course were awarded the “Cambridge Certificate”.<br />

We congratulate all those at <strong>Panopa</strong> and ILI who took part. These courses will be<br />

on offer again in autumn.<br />

<strong>Panopa</strong> Looks after the Health of its Workforce<br />

Staff at <strong>Panopa</strong> Logistik GmbH successfully completed a ten-week training course<br />

under the title “Back care school” during Autumn 2007. Exercises to relieve the<br />

backbone and the “correct way to sit and lift” showed the participants how they<br />

can take care of their backs whilst at work.<br />

The health of the workforce is a prime concern at <strong>Panopa</strong>. Flu injections – as a<br />

major component in the company's internal health care scheme – were therefore<br />

again available to staff at <strong>Panopa</strong>. 21 employees took advantage of this in October<br />

2007 and thus sailed through the winter in good health.<br />

P A N O P A<br />

vice for commercial properties. It is<br />

the leader in the field of acoustic and<br />

visual remote monitoring of buildings<br />

in Germany.<br />

<strong>Panopa</strong> now manages the fleet of some<br />

50 cars and delivery vans. Its range of<br />

services extends from the management<br />

of leased vehicles through to<br />

administering fuel cards. The complete<br />

process of procuring new vehicles –<br />

from the initial offer to ordering, regis -<br />

tration and delivery through to<br />

monthly reporting and billing –<br />

rounds of the service spectrum of<br />

<strong>Panopa</strong>'s Fleet Management department.<br />

<strong>Panopa</strong>'s Fleet Management department<br />

currently manages around 850<br />

vehicles. Of these, some 50 per cent<br />

belongs to the Imperial Logistics<br />

International Group. The other half is<br />

owned by third party customers.<br />

Further information is available from:<br />

Helmut Schniederjohann, Head of<br />

Department Automobile Logistics<br />

+49 203 8005-172<br />

www.panopa-flottenmanagement.de<br />

Imperial News 1/2008<br />

13


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14 P A N O P A<br />

<strong>Panopa</strong>’s Expertise in Steel Logistics<br />

Gains Recognition<br />

<strong>Panopa</strong> Logistik GmbH is organising onward transports of steel between Belgium, Luxembourg, Germany and<br />

Eastern Europe on behalf of an international steel producer. The recent invitation to tender was won by <strong>Panopa</strong> in<br />

the face of stiff competition from serious rivals in Germany, Belgium and the Netherlands.<br />

The order involves shipments<br />

from Belgium, or to be precise<br />

from Liege (region of Wallonia)<br />

and from Geel (near Antwerp), and<br />

also from Bremen. A decisive factor in<br />

winning the invitation to tender was<br />

the decades of experience that <strong>Panopa</strong><br />

has in steel logistics: “We know steel as<br />

a product from our storage management<br />

operations and as a transport<br />

firm”, explains Thorsten Domke, head<br />

of the Central Transport Organisation<br />

department in Duisburg, “and <strong>Panopa</strong><br />

has a good reputation among Euro -<br />

pean steel producers.” The transport<br />

routes which start in Liege and Geel<br />

run through the Ruhr, to Lower<br />

Saxony and the new German states in<br />

the East. Liege is furthermore the<br />

start ing point for shipments to Eastern<br />

Europe. Around 90 per cent of the<br />

transports consists of steel coils for the<br />

automotive industry and some 10 per<br />

cent of sectional steel from Luxem -<br />

bourg. Open trucks are used to transport<br />

the sectional steel, with extend -<br />

able, telescopic semi-trailers for lengths<br />

up to 22 metres. The coils, in contrast,<br />

are moved by vehicles with special<br />

coil-holding hollows.<br />

<strong>Panopa</strong> took over the transports to<br />

Germany on 1st August 2007 and the<br />

deliveries to Eastern Europe as from<br />

1st January 2008. A fruitful collabor -<br />

ation stretching back many years is<br />

thus being set forth: <strong>Panopa</strong>'s Central<br />

Transport Organisation department<br />

has been working together with the<br />

steel producer ever since 1994. The<br />

tonnage has been continually in -<br />

creased over the course of the years.<br />

The eastward extension of the EU, in<br />

particular, has opened up new opportunities,<br />

which <strong>Panopa</strong> is eagerly<br />

exploiting. The broader cooperation<br />

will raise the overall scope of shipments<br />

by 35,000 tons per annum.<br />

Focus on the “<strong>Panopa</strong> Strategy 2010”<br />

at the <strong>Panopa</strong> Annual Meeting 2007<br />

2010<br />

The future strategic alignment of<br />

<strong>Panopa</strong> Logistik GmbH was the<br />

main topic at <strong>Panopa</strong>'s 17th<br />

annual meeting on 7th December 2007<br />

in the Mercator Hall in Duisburg.<br />

Dr. Andreas Hucht, head of the<br />

Planning and Consultation department,<br />

kicked off by presenting a paper<br />

entitled the “<strong>Panopa</strong> Strategy 2010” on<br />

behalf of an in-house work group composed<br />

for the purpose. Among the ques-<br />

tions discussed by the employees in<br />

the interdisciplinary workshops that<br />

followed was that of which fields<br />

Imperial News 1/2008<br />

<strong>Panopa</strong> should particularly concen -<br />

trate on in future. The colleagues fur -<br />

thermore talked about how further<br />

synergies could be reaped within the<br />

company and in which areas.<br />

Over 80 per cent of staff subsequently<br />

thought that it was a good idea to discuss<br />

such topics in a workshop format.<br />

This positive feedback was also re flect -<br />

ed in the results from the afternoon.<br />

“We were delighted with the ideas and<br />

presentations that emerged from the<br />

workshops”, declared Heinz-Gerd<br />

Sprenger, chairman of the management<br />

board. For this reason, the company<br />

will continue with its policy of<br />

refining future corporate strategy<br />

together with the employees in work -<br />

shops. A further meeting was held in<br />

February to build upon the useful<br />

work started in December.<br />

A high level of commitment and support<br />

from all members of staff will<br />

lastly be a decisive factor in the successful<br />

implementation of the “<strong>Panopa</strong><br />

Strategy 2010”.


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 15<br />

June 2008 is the big day:<br />

After a project time of just<br />

27th<br />

fourteen months, <strong>Panopa</strong><br />

Logistik GmbH will then open its new<br />

central spare parts warehouse in<br />

Herten with an area of 25,000 square<br />

metres. Some 80,000 articles of all<br />

shapes and sizes will be stocked there,<br />

from tiny screws to large agricultural<br />

machines. An office building almost<br />

1000 square metres in size is likewise<br />

virtually finished. The final accept -<br />

ance date is scheduled for 30th April.<br />

In order not to hinder the on-going<br />

P A N O P A<br />

New Central Spare Parts Ware -<br />

house to Open Shortly in Herten<br />

We Congratulate<br />

35 years of service<br />

Edeltraud Grei<br />

Eisenhüttenstadt<br />

Marianne Schönfeld<br />

Eisenhüttenstadt<br />

Peter Wagner<br />

Eisenhüttenstadt<br />

work in the Spare Parts Logistics<br />

Centre in Dortmund, which will con -<br />

tinue to operate, <strong>Panopa</strong> can only re -<br />

locate at night and at the weekends.<br />

The 80,000 articles, 75,000 small load<br />

containers and 25,000 palettes stored<br />

to date in Dortmund must be moved to<br />

Herten. This huge logistical challenge<br />

is to be mastered in just two months.<br />

Customers will then benefit from two<br />

independent spare parts logistics<br />

centres in Dortmund and Herten.<br />

The official opening ceremony will be<br />

held on 23rd October 2008.<br />

Imperial News 1/2008<br />

15


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16<br />

N E S K A<br />

neska Head Office – A Service<br />

Provider for All<br />

Duisburg, Kasteelstraße 2: That is the home of neska's head office and the place where the company's management<br />

board is based. A total of six departments with 23 employees and two trainees administer and support the<br />

companies in the neska group from here. The neska Personnel and IT departments have their offices nearby in<br />

Ruhrort Harbour, Kiffward 6-20.<br />

l. to r.: Stefan Berger, Philipp Bartels, Jörg Hörter, Marlies Haack, Heinz Bartels, Edith Poschmann, Heinz Andrae,<br />

Raimund Vollmer, Waltraud Krahn, Heike Krapp, Silvia Preuss-Reimann, Michael Kreuzkam, Marcus Banse, Nadine Belz and<br />

Angelika Amir<br />

The management board bears the<br />

overall responsibility for the<br />

neska branches and companies<br />

in the neska group. Apart from general<br />

management duties, a particular responsibility<br />

is to steer the strategic alignment<br />

of the business with skill and<br />

fortune via short decision-making<br />

paths. That is why the ever growing<br />

corporate structure is divided between<br />

Heinz Bartels, Karlheinz Klee and<br />

Hans-Peter Wieland. Mr Bartels is not<br />

only chairman of the management<br />

board at neska, but also a member of<br />

the management board at Imperial<br />

Logistics International GmbH (ILI) and<br />

oversees the head office. Together with<br />

his colleague Mr Klee, he addition ally<br />

controls the handling operations for<br />

conventional piece and bulk goods.<br />

Mr Wieland, a member of neska's<br />

manage ment board since 2005, bears<br />

the overall responsibility for the de -<br />

velopment of container terminals and<br />

Imperial News 1/2008<br />

for the ever more important market<br />

segment of intermodal respectively<br />

container traffic.<br />

Personnel<br />

Power of attorney was issued to<br />

Bettina Lichtenberger for the<br />

neska branch in Mannheim with<br />

effect from 1st June 2007.<br />

Power of attorney was issued to<br />

Andreas Wolpers, head of the<br />

Technical department at Laabs<br />

GmbH, with effect from 1st<br />

December 2007.<br />

Power of attorney was issued to<br />

Nicole Sukop, assistant in the<br />

Management/Personnel department<br />

at Laabs GmbH, with effect<br />

from 1st December 2007.<br />

In the Quality/Organisation/Adminis -<br />

tration department, Heinz Andrae<br />

attends to the management systems of<br />

neska, for example the quality system<br />

as well as environmental and risk<br />

management. The Internal Control<br />

Standards (IKS) were also defined<br />

here. These regulate the work proced -<br />

ures and responsibilities in the<br />

Accounts department and, among<br />

other things, contain guidelines for the<br />

cash office. Brochures, image films<br />

and the neska pages in the Imperial<br />

News are furthermore compiled here.<br />

Waltraud Krahn and Heike Krapp in<br />

the secretarial office not only deal<br />

with the settlement of travel expenses,<br />

cost invoicing and contract control,<br />

but also arrange the appointments and<br />

travel planning of the management<br />

board.<br />

A further central department at head<br />

office is Personnel. This is not only an<br />

internal service provider for ILI and


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 17<br />

Terminal Expansion for CTS in Cologne Harbour<br />

Container Terminal GmbH (CTS), a subsidiary of neska Schiffahrts- und Spedi -<br />

tionskontor GmbH, can further expand its Rhine-Sea-Land service in Cologne-<br />

Niehl Harbour. The free storage space is now being extended by 20,000 to<br />

150,000 square metres to further improve the handling of trimodal traffic.<br />

The urgently required free space was created on the grounds of Cologne<br />

Harbour by demolishing unused halls belonging to the neska branch there.<br />

the Imperial Reederei Group, but also<br />

has external customers. “We see<br />

human resources as a dedicated service<br />

function and have been marketing this<br />

segment to third parties with increas -<br />

ing success”, explains Raimund<br />

Vollmer, Head of Department. A so -<br />

phis ticated software assists in wage<br />

settlements and administrative work.<br />

An invoicing department books the<br />

transactions and thus creates trans -<br />

parency in the business. That is done<br />

by Martin Ophuisen and Stefan Berger<br />

with their three colleagues. Alongside<br />

routine activities, such as posting<br />

business transactions, monitoring the<br />

receipt of payments or preparing the<br />

end-of-month accounts, a balance<br />

sheet is also prepared here every<br />

month. This is because the group's<br />

parent company requires prompt and<br />

comprehensive information concern -<br />

ing the financial development of the<br />

Imperial companies. Whether monthly<br />

reports, forecasts or budgets: The<br />

figures are prepared here accordingly<br />

and reported to the central Imperial<br />

Controlling Office.<br />

The IT department supports the loca -<br />

tions in all relevant questions.<br />

Procuring and administering hardware<br />

and software, data protection<br />

and security, planning and supervising<br />

IT systems are just some of the tasks<br />

undertaken by Jörg Hörter and his<br />

team. The growing importance of IT in<br />

the operative business is shown by the<br />

increasing numbers of customer hookins<br />

via individual and standard interfaces.<br />

Customer bonding is literally<br />

promoted here by the paperless<br />

exchange of data.<br />

The IT department has furthermore<br />

served as a training office for the last<br />

three years. Young people are trained<br />

here to become IT communication<br />

engineers.<br />

Nowadays neska also recruits university<br />

graduates, such as Philippus<br />

Nielsch and Torben Wohland. They are<br />

to be deployed in the locations where<br />

they can get to know the processes and<br />

become closely involved in projects in<br />

the logistics business. “The aim is to<br />

prepare the trainees for management<br />

positions at neska”, explains Mr<br />

Bartels. “If they prove themselves<br />

during this time, they can make their<br />

careers with us.“<br />

The opportunities will certainly be<br />

there: neska is growing and the re -<br />

quire ments on the head office are likewise<br />

increasing. It therefore intends to<br />

further expand its position as a ser vice<br />

provider within the company. Mr<br />

Bartels explains: “We as head office<br />

want to offer yet greater support to the<br />

locations in their successful work.”<br />

N E S K A 17<br />

IN A NUTSHELL<br />

IT Relocation<br />

The IT department at neska<br />

Schiffahrts- und Speditionskontor<br />

GmbH moved to new premises in<br />

Duisburg Harbour in Autumn<br />

2007. Kiffward 6-20 is now the<br />

address. The new location is perfect:<br />

The technical equipment can<br />

be fully housed in a separate<br />

server room. That makes the overall<br />

administration much easier.<br />

The complete IT systems at neska<br />

are controlled from the new facil -<br />

ities by department head Jörg<br />

Hörter plus four members of staff<br />

and two trainees. They further -<br />

more support their colleagues in<br />

all questions concerning computers<br />

and IT.<br />

Quality System<br />

introduced<br />

The TÜV Rheinland has certified a<br />

comprehensive, process-oriented<br />

quality system for Pohl & Co.<br />

GmbH, Hamburg, and Rhein-Ruhr<br />

Bulk Terminal (RBT) in Duisburg.<br />

Both companies were certified to<br />

the standards of the ISO Norm<br />

9001:2000 in mid-January 2008.<br />

The Norm is recognised throughout<br />

the world and is regarded as<br />

proof of the development, deployment<br />

and continuous improvement<br />

of the quality system. Pohl &<br />

Co. and RBT started the implementation<br />

early in 2007.<br />

Imperial News 1/2008


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 18<br />

18<br />

I M P E R I A L S O U T H A F R I C A<br />

Last Farewell to Bill Lynch<br />

Bill Lynch, Chief Executive Officer (CEO) of Imperial Holdings Limited for many years, passed away on<br />

21st January 2008 after a serious illness at the age of 64. Imperial Holdings developed under his leader -<br />

ship into what it is today: A respected and successful global business. Bill Lynch was awarded the sought<br />

after title of “World Entrepreneur of the Year” in 2006 for his exemplary management skills.<br />

Bill Lynch determined the success story at<br />

Imperial, particularly with his individual man -<br />

agement style oriented to people. This united high<br />

expertise with a great trust shown towards customers,<br />

suppliers and staff.<br />

He gave those around him the feeling that he trusted<br />

them and that he wanted to take on the future with<br />

them. Bill Lynch primarily relied on the self-responsi -<br />

bility of his workers and he was firmly convinced that<br />

growth has its origins in the freedom enjoyed by in -<br />

dividuals to make decisions. His motto “Act rather than<br />

talk!” is a reflection of this. He was sure that “A lot of<br />

people have ideas, yet don't bring them to fruition.”<br />

These exceptional management qualities, his inspired<br />

visions and ambitious targets won him the renowned<br />

title of “World Entrepreneur of the Year” in 2006 from<br />

the auditing company Ernst & Young. The jury judged<br />

Bill Lynch to be the epitome of an entrepreneur. He<br />

started off with nothing, but over the next 30 years led<br />

the company from one triumph to the next.<br />

Sad news reached us shortly before going to press.<br />

Leslie Boyd, Supervisory Board chairman at<br />

Imperial Holdings Limited, died suddenly on 28th<br />

March 2008 after a short illness. Leslie Boyd had been<br />

chairman of the Supervisory Board since 2001 and<br />

knew the European and international financial markets<br />

inside out.<br />

He was co-founder of the “South African Chamber of<br />

Business” in 1990, the members of which include the<br />

150 largest companies in South Africa. In 1999/2000 he<br />

was President of the “South Africa Foundation” (re -<br />

Imperial News 1/2008<br />

Bill Lynch grew up in Ireland. In 1971, at the age of 27,<br />

he and his wife Ann emigrated to South Africa where<br />

he joined the Imperial Motors vehicle dealership.<br />

Mr Lynch's strategic management, aided by numerous<br />

takeovers, turned the car dealership business into a<br />

corporation that nowadays provides services in vehicle<br />

trading, logistics, transport and tourism. Around 44,000<br />

employees in three continents today generate a turn -<br />

over of around 65 billion Rand.<br />

Bill Lynch stepped down from the operative management<br />

of the company on 4th July last year for reasons<br />

of health, and passed the daily business on to the then<br />

general manager Hubert Brody. Bill Lynch nevertheless<br />

continued to assist Hubert Brody and the management<br />

team with advice drawn from all his experience and<br />

knowledge.<br />

Bill Lynch stamped his personality onto Imperial Holdings.<br />

His business credo – concentration on the essentials<br />

and customer-oriented thinking as a prerequis ite for<br />

success – lives on as our corporate philosophy.<br />

Last Farewell to Leslie Boyd<br />

named in 2005 as “Business Leadership South Africa”).<br />

The South African was highly respected for his exper -<br />

tise and specialist knowledge by colleagues and busi -<br />

ness partners alike.<br />

As chairman of the Supervisory Board of Imperial<br />

Holdings Limited, he was also able to contribute his<br />

many years of professional experience to the logistics<br />

sector. He also visited the Imperial Logistics Inter -<br />

national Group in Duisburg as chairman, the positive<br />

development of which he had always supported.<br />

Leslie Boyd passed away at the age of 71.


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 19<br />

I M P E R I A L S O U T H A F R I C A<br />

From a Filling Station to a<br />

Global Player – How it all Began<br />

Imperial Holdings Limited is characterised both by continuous growth and by continuity of management. In this<br />

interview, Gerhard Riemann, Executive Director of Imperial Holdings and Chief Executive Officer of Imperial<br />

Logistics International GmbH, gives an insight into the impressive development of the business.<br />

Imperial Holdings Limited has only<br />

been around for 50 years, yet has<br />

since developed into an internation -<br />

ally operating corporation with<br />

around 44,000 employees. How has<br />

this been possible in such a short<br />

time?<br />

Imperial Holdings has its roots in a<br />

filling station in South Africa. A certain<br />

Percy Abelkop first sold petrol there and<br />

repaired cars. The enterprise continued<br />

to grow over the course of time: He<br />

began selling used vehicles and soon<br />

afterwards new ones. New vehicles<br />

nevertheless need to be financed and<br />

insured. Percy therefore offered these<br />

services, too. Always oriented to the<br />

needs of customers, he thus constantly<br />

expanded his business. So Imperial<br />

Holdings arose from quite humble be -<br />

ginn ings.<br />

Can the corporation of today be compared<br />

with the filling station of<br />

yesterday?<br />

Yes. It all belongs to Imperial Holdings as<br />

before – although nowadays, of course,<br />

in another dimension. Last year Imperial<br />

Holdings sold around 200,000 vehicles<br />

and is the largest automotive dealer in<br />

South Africa. As in the past, this also<br />

includes repair shops. We are also the<br />

largest car rental operator in the Cape<br />

and a major leasing agent for cars. Over<br />

the course of the years, the vehicle financing<br />

business led to the establishment of<br />

the Imperial Bank, a property financer,<br />

whilst a significant, international insur -<br />

ance company developed alongside this.<br />

The logistics and transport sector likewise<br />

grew in parallel.<br />

To what is the impressive development<br />

attributable?<br />

The main impetus came in the last 35<br />

years, once Bill Lynch had joined the<br />

company. Right from the start, his strate-<br />

gic decision-making helped to contin u -<br />

ally expand the business – first in South<br />

Africa, then increasingly abroad. The<br />

decentralised corporate structure, which<br />

has always been a characteristic feature,<br />

was nevertheless maintained.<br />

How did Imperial Holdings find its<br />

way to Germany in 1999?<br />

Imperial Holdings had been very success -<br />

ful in its fields of business in the 1990s.<br />

Yet by then, the business had become so<br />

big that opportunities for growth in<br />

South Africa in certain fields were limit -<br />

ed. Imperial Holdings therefore began to<br />

look abroad for potential acquisitions.<br />

We, as nestrans Logistik GmbH and part<br />

of ThyssenKrupp AG, were a suitable<br />

candidate. The company and the phil -<br />

osophy of the management working here<br />

fitted in with Imperial Holdings.<br />

What kind of a philosophy was that?<br />

The chemistry between the people was<br />

right. We discovered that we saw and<br />

dealt with a lot of things in the same way<br />

– even though we didn't know each<br />

other. That naturally creates trust. The<br />

philosophy of a service provider close to<br />

its customers was just as important for<br />

us as it was in South Africa.<br />

So you moved to Imperial Holdings,<br />

too?<br />

Yes, I changed to Imperial Holdings at<br />

the express request of Bill Lynch. And as<br />

the remaining management also all<br />

moved and have remained to this day, we<br />

were able to set forth the business seamlessly.<br />

A successful change also depends<br />

upon a motivated workforce who<br />

have trust. How have the employees<br />

responded to the change?<br />

The complete management team made<br />

the move. That was naturally an impor-<br />

tant sign for the workforce: “Nothing has<br />

changed at the top, so hopefully it's<br />

business as normal.”<br />

A decisive factor was the trust placed in<br />

us by Imperial Holdings: Management<br />

and staff were treated as experts, the lo -<br />

cal knowledge and functioning structures<br />

were used and retained. We were, and still<br />

are, able to develop independently. This<br />

has obviously provided an incentive and<br />

motivated everyone. The same still<br />

applies today because Imperial Holdings<br />

continues to be a fully decentralised<br />

organisation. With 44,000 em ployees and<br />

a turnover of around 65 billion Rand, the<br />

head office of the holding company in<br />

Johannesburg still only em ploys some 30<br />

staff. In view of this de centralised<br />

approach, the progress we've made here<br />

in Germany is therefore attributable, in<br />

the main, to our own initiatives.<br />

How do you see the future of<br />

Imperial Holdings?<br />

When I first got to know Bill Lynch, he<br />

told me he wanted Imperial South Africa<br />

to grow at a rate of at least 25 per cent<br />

each year. After catching my breath, I<br />

asked: “That's all very well to have such<br />

a target, but what do you achieve in practice?”<br />

He replied: “Always more, actually.”<br />

And that's how it was, that's been the<br />

development of Imperial Holdings. We<br />

have a get-things-done philosophy, mean -<br />

ing that we have ambitious growth targets<br />

for the whole group – through operative<br />

expansion and via acquisitions. The<br />

main thrust here will be in our core<br />

business. Here in Europe we want to<br />

triple our turnover and profit over the<br />

medium to long-term.<br />

But one thing that will not change is the<br />

corporate policy of decentralisation, also<br />

one of the legacies of Bill Lynch. With<br />

Hubert Brody as the new CEO, it is safe<br />

to assume that Imperial Holdings will<br />

continue down the path to success.<br />

Imperial News 1/2008<br />

19


News 1-08-2 englisch:News 2/05.2 30.04.2008 17:44 Uhr Seite 20<br />

Imperial Logistics International GmbH<br />

Kasteelstraße 2<br />

47119 Duisburg<br />

Germany<br />

Phone +49 203 8005-230<br />

Fax +49 203 8005-284<br />

E-mail: <strong>imperial</strong>@<strong>imperial</strong>-international.com<br />

vom Hoff Kommunikation GmbH, Düsseldorf

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