Superstorm Sandy Lessons Learned - BOMA SF

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After the storm (Tuesday, Email October 30-Friday, November 2) Cell phone Email Landline Cell phone 29% Landline Text messaging phone 22% 29% Text messaging N/A 14% 22% Emergency notification system N/A 14% Emergency notification Website system 9% 14% Website Other 5% 9% Social media Other 2% 5% Social media 2% 44% 44% 69% 69% 41. How did you communicate with your building staff from prior to the storm (October 27-October 29)? Cell phone Cell phone Email Text messaging Email 38% Landline Text messaging phone 33% 38% Emergency notification Landline system phone 13% 33% Emergency notification system N/A 9% 13% Other N/A 5% 9% Website Other 2% 5% Social Website media 2% Social media 2% 42. How did you communicate with your building staff after the storm? Email Cell phone 67% 65% 67% 65% 67% 62% Text messaging Landline phone 36% 40% Emergency notification system N/A 11% 14% Other 7% Website Social media 0% 2% 25 <strong>BOMA</strong>/NY HURRICANE SANDY LESSONS LEARNED REPORT | JANUARY 2013 73%
Social media 0% 73% 43. Were you using a cellular or push to talk service? 73% 9% 18% 18% 9% Yes No N/A Yes No N/A 44. If so did it work effectively? 58% 58% 16% 26% 16% 26% 78% Yes No N/A 45. Did 78% you have enough radios for your building staff? 78% Yes No N/A 78% 17% 5% 17% 5% 17% 5% Yes No 17% N/A Yes 5% No N/A Yes No N/A Yes No N/A 46. Did 80% you have enough spare batteries for your radio equipment? 80% 80% 80% 9% 11% 9% 11% 9% 11% Yes Yes 9% No No 11% N/A N/A Yes No N/A Yes No N/A 47. Do you have a repeater in your building? 71% 71% 71% 71% 16% 16% 13% 13% 16% 13% 16% Yes No 13% N/A Yes No N/A Yes No N/A 48. If so, is your repeater connected to a generator or battery backup system? Yes No N/A 55% 55% 55% 29% 55% 29% 16% 16% 29% 16% 29% 16% Yes Yes No No N/A N/A Yes No N/A Yes No N/A <strong>BOMA</strong>/NY HURRICANE SANDY LESSONS LEARNED REPORT | JANUARY 2013 26
Page 1 and 2: Hurricane Sandy Lessons Learned STU
Page 3 and 4: Contents EXECUTIVE SUMMARY.........
Page 5 and 6: PART I - Background Incident Overvi
Page 7 and 8: PART II - BOMA/NY’s Role during H
Page 9 and 10: PART III - Observations The observa
Page 11 and 12: Tenants Most issues that arose with
Page 13 and 14: Legal Issues A myriad of legal ques
Page 15 and 16: 61% 61% 61% 5. What is the total sq
Page 17 and 18: 14. What other information would yo
Page 19 and 20: Building Staff 23. During the prepa
Page 21 and 22: 25. During the recovery period imme
Page 23 and 24: Disaster Planning and Preparation 3
Page 25 and 26: 36. What specific preparedness acti
Page 27: 39. What was your PRIMARY source of
Page 31 and 32: 51. What tenant issues did you expe
Page 33 and 34: 58% 58% 31% 59. Was there extra con
Page 35 and 36: 66. What additional supplies/equipm
Page 37 and 38: 75. What was the response time of y
Page 39 and 40: 5. If you are a service provider, p
Page 41 and 42: 12. If yes, what issues did you enc
Page 43 and 44: Yes No 21. Did BOMA/NY provide valu
Page 45 and 46: 30. Was your business closed due to
Page 47 and 48: BOMA/NY is the greater New York ass

Superstorm Sandy Lessons Learned - BOMA SF

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