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Download - Andhra Pradesh Municipal Development Project Website

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RAP is prepared and approved. The S&E officer will provide a confirmation to MSU , APMDP once in<br />

quarter during the construction period about the details of new impacts encounter and measures taken<br />

to deal with those impacts or confirm that no impacts were encountered.<br />

12. SYNCHRONIZATION OF R&R AND CONSTRUCTION SCHEDULE:<br />

Construction Schedule R&R Activities Tentative Time Table<br />

Award of / signing the<br />

contract<br />

Execution of pipe lines.<br />

Approval<br />

and<br />

Disclosure of RAP.<br />

Setting up of Grievance<br />

Redressal Mechanism.<br />

Joint inspection<br />

affected of shops on<br />

RoW.<br />

Payment of assistance<br />

to the affected people<br />

and Certification on<br />

payments<br />

28.02, 2013.<br />

One month before<br />

execution of work in<br />

respective lines.<br />

GRIEVANCE REDRESSAL MECHANISM:<br />

13. The grievances can be registered at the complaint cell established at the ULB. The Complaint<br />

Cell will also act as a Public Information Centre, where the grievances of the community will be<br />

registered and other information with regard to the project, the sub-projects, social and<br />

environmental safeguards will be provided. The grievances can pertain to any social and/or<br />

environmental issues triggered by sub-projects under the APMD <strong>Project</strong>. The Complaint Cell would<br />

forward the grievance to the S&E officer. If the grievance couldnot be redressed by S&E Officer, it will<br />

be forwarded to the Revenue Officer and the NGO/ Community representative in the ESMC<br />

(Environmental and Social Management Committee) for redressing. A District Urban Grievance<br />

Redressal Body will be established for redressing the grievances that couldnot be solved by S&E<br />

Officer and ESMC at ULB level This body will consist of 4 to 5 eminent citizens in the District and are<br />

from diverse backgrounds such as, education, health and sanitation, urban infrastructure, civic affairs,<br />

etc. In an advisory capacity, it will facilitate and suggest suitable action to redress the grievances of<br />

the community/public. At the State level a State Urban Grievance Redressal Body will be established<br />

along similar lines. If the S&E officer cannot redress the grievance within a specified time period, the<br />

grievance would be forwarded to the ESMC and further to the District Urban Grievance Redressal<br />

Body constituted at the District level. The grievances that cannot be redressed at the District Urban

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