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EVOLUTION OF BANKING

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INNOVATION IMPACTING<br />

<strong>BANKING</strong>: ID and FRAUD<br />

1. SWIPE 2. SCAN<br />

Review your purchases and<br />

swipe your credit card<br />

Link card to palm/hand / for<br />

future cardless payments<br />

3. FINISH 4. REVIEW<br />

Scan palm/hand at future<br />

checkouts and select desired<br />

card for payment.<br />

Review transactions,<br />

track expenses, and<br />

manage your wallet<br />

Single digital identity<br />

What is it – Having to remember a myriad of usernames and<br />

passwords is a friction point for consumers. The introduction of a<br />

single digital identity with which consumers can log in to any website<br />

is a realistic solution for the future. It could also act as a data locker<br />

for customer information so they don’t need to enter information<br />

into websites. Implementing a single digital identity will simplify the<br />

protection of consumers.<br />

PulseWallet – pay with a hand<br />

wave<br />

What is it? – Fujitsu PalmSecure<br />

biometric sensors use a nearinfrared<br />

light to capture a user’s<br />

palm vein pattern, generating a<br />

unique biometric template that is<br />

matched against the encrypted<br />

patterns of pre-registered users.<br />

Registration at any PulseWallet<br />

terminal takes less than one<br />

minute and authentication takes<br />

less than one second.<br />

Mobile image capture<br />

What is it? – Customers resent<br />

having to present ID and other<br />

documentation in branches. This<br />

functionality already used by<br />

NatWest and RBS in the UK allows<br />

customer to take photos of the<br />

ID when its convenient for them<br />

and upload it to the bank. Future<br />

developments of image capture<br />

will allow customers to submit<br />

identification, utility bills and proof<br />

of income reducing the need for<br />

enforced branch visits.<br />

The Evolution of Banking and Financial Services | 37

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