ERA/ERA-IGNITE Contract Validation User Guide - Reynolds and ...

e y n o l d s a n d r e y n o l d s
Contract Validation
User Guide and Frequently Asked Questions

e y n o l d s a n d r e y n o l d s
For ERA-IGNITE
Contract Validation gives you the ability to electronically transmit contracts to lenders within your current Reynolds
workflow. Once the contract has been transmitted, you can also view the status.
This document describes how to obtain the F&I form you want to use from Reynolds Library on Demand and takes
you through the process of transmitting contracts and viewing a detailed history of your submissions.
Note: You will need to have access to Executable 4882 to download forms from Library on Demand.
Downloading a Form
1 From the Start Deal screen in F&I/Desking,
click on Tools > Library on Demand.
1
2
2 From the Library on Demand screen, enter
your search criteria and hit Search (F5).
2
Confidential & Proprietary Information of the Reynolds & Reynolds Company © 2012

e y n o l d s a n d r e y n o l d s
3 Select the forms you want to download and
click Order Form.
Note: An authorization code may be
required to order some forms.
3
4 Click Confirm Order when all desired forms
are ordered. Then click Close.
4
Now you are ready to submit
a deal.
Confidential & Proprietary Information of the Reynolds & Reynolds Company © 2012
3

e y n o l d s a n d r e y n o l d s
Transmitting a Contract
Step 1: With a deal displayed in the F&I/Desking
application, click on Tools > Contract
Validation > Transmit.
1
2
Step 2: Enter pertinent information for transmission.
eContract Transmit
• Vendor Lender for contract
submission. Press F2 for a list of valid
entries.
• 3rd Party ID Third party ID name
or number. Press F2 for a list of valid
entries.
• eContract Contract to transmit. Press
F2 for a list of valid entries.
3 Step 3: Enter additional contract information
as needed and click Transmit. You will
receive a Transmission Complete pop up
box; click OK.
Note: Additional fields displayed vary
based on entries in the Vendor, 3rd
Party ID, and eContract fields.
4
Confidential & Proprietary Information of the Reynolds & Reynolds Company © 2012

e y n o l d s a n d r e y n o l d s
Step 4: Review the lender response for approval
or to determine if changes must be made.
4
Viewing History
To view the transaction history, highlight
an entry in the eContract Status window
and click the History link or click on
Tools Contract Validation Status,
and the Status History window will display
with previous transmission transaction
details.
Confidential & Proprietary Information of the Reynolds & Reynolds Company © 2012
5

e y n o l d s a n d r e y n o l d s
For ERA ®
Note: You will need to have access to Executable 4882 to download forms from Library on Demand.
Downloading a Form
1 From the F&I Main Menu screen, select
Executable 4882. Choose Option 2 for the
Forms Library.
2 In the Form Query screen, enter your
search criteria. Forms can be searched
using one or all four search criteria:
• Type
• Title
• Number
• Revision Date
3 A list of forms that meet the criteria will
then display. Select the line item of the
form you want to download and press
Enter.
4 Enter MM on the command line to return to
the Main Menu.
6
Confidential & Proprietary Information of the Reynolds & Reynolds Company © 2012

e y n o l d s a n d r e y n o l d s
5 From the Main Menu, select Option 6 to
confirm the order. Choose Option 1 to
submit the order.
6 The system will prompt you to enter a
Purchase Order Number.
Note: Although there is no fee to
purchase the electronic form, you must
still enter the information on this line.
Enter W (Wrap Up) then MM (Main Menu)
on the command line. Finally, hit 8 (Exit)
to exit.
Now you are ready to submit
a deal.
Confidential & Proprietary Information of the Reynolds & Reynolds Company © 2012
7

e y n o l d s a n d r e y n o l d s
Transmitting a Contract
Step 1: With a deal displayed on the Deal
worksheet screen, enter ET at the
command line to display the Electronic
Transactions subscreen.
Note: If the Update Original Record
prompt displays, enter Y to update
the deal record or N to leave the deal
record unchanged.
Step 2: Enter 7 in the selection field to bring up the
Third-Party Processor subscreen
Step 3: Enter the line number that corresponds
to the lender for contract submission to
display the Electronic Contract subscreen.
8
Confidential & Proprietary Information of the Reynolds & Reynolds Company © 2012

e y n o l d s a n d r e y n o l d s
Step 4: Enter the line number for the contract to
transmit. Enter F (Forward) to display
additional contracts.
Step 5: Depending on the contract selected, the
eContract subscreen or Required Contract
Fields subscreen displays.
Note: The additional fields that display
vary based on lender and contract
selected.
Enter contract information as needed, then
enter C (Continue) at the command line
to display the Transmit Contract prompt.
Enter T (Transmit) for the transmission
process to occur immediately (only available
for some contract types).
Step 6: At the Transmit Contract prompt, enter Y to
submit the contract. A message will display
alerting you that the transmission was
successful.
Confidential & Proprietary Information of the Reynolds & Reynolds Company © 2012
9

e y n o l d s a n d r e y n o l d s
Step 7: Press 8 to view status of the current deal.
Step 8: Review the lender response for approval or
to determine if changes must be made.
Viewing Transaction History
To view the transaction history, enter T
(Transaction History) at the command
line on the Electronic Transactions Details
subscreen.
10
Confidential & Proprietary Information of the Reynolds & Reynolds Company © 2012

e y n o l d s a n d r e y n o l d s
Frequently Asked Questions
Q. Is there a cost to download a form?
A. Depending on the lender, there may be a cost to download a form from Reynolds Library On Demand.
Some forms are free of charge, however.
Q. How can I obtain more in-depth training on Contract Validation?
A. Additional training may be purchased by contacting the Reynolds Distance Learning Center at
800.456.4466 or OnDemandTraining@reyrey.com.
Q. Who do I contact for general support?
A. The Reynolds Technical Assistance Center can assist you with troubleshooting issues and can be
contacted at 800.767.0080.
Q. My system is giving me the following error message: Net Cap Cost/Adjusted Net Cap Cost
Exceeds Approved Amount. What should I do?
A. You should review the cost and compare to the approved credit application. For further questions,
contact your lender for support.
Q. My system is giving me one of these error messages. What should I do?
• Invalid Base Residual Amount
• Invalid Residual Amount
• Incorrect Residual Rate
A. Contact your lender support to validate the invalid/incorrect information.
Q. My system is giving me one of the following error messages: Co-buyer SSN Must Match
Credit Application or Individual Applicant SSN Must Match Credit Application. What should
I do?
A. You should verify that the SSN on the credit application matches what is entered on the Deal Screen.
If it does match, contact your lender for support.
For more information about Contract Validation, refer to What’s New
for ERA v.21.0 KP ZB217 or ZB218, accessible on my.reyrey.com.
For additional support questions, call 800.767.0080.
11

e y n o l d s a n d r e y n o l d s
© 2012 The Reynolds and Reynolds Company. All rights reserved. Printed in U.S.A. 1066283 7/12