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Returning Malaysia's Rivers To L - Malaysian Water Association.

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Country Focus<br />

of total water consumption in 2008. Per capita domestic<br />

consumption was 148 litres per day compared to the<br />

national average of 185 litres per day. The total average<br />

per capita consumption was 244 liters per day compared<br />

to 420 liters per capita per day supplied by water treatment<br />

plants.<br />

<strong>Water</strong> Pricing<br />

<strong>Water</strong> tariffs for domestic households are nonlinear and<br />

structured to penalise those who use more water. Differential<br />

rates apply to residential, commercial, and industrial<br />

users. The differential tariff is highest for commercial and<br />

industrial users. Social considerations are built into the<br />

tariff structure. Welfare and religious institutions, as well<br />

as low-cost housing, pay lower rates.<br />

Tariff rates remained unchanged in Kuala Lumpur from<br />

1989 to 2001. Revisions took place in 2001 and 2006. Both<br />

revisions were attributed to privatisation exercises. The<br />

2001 revision was linked to the corporatisation of JBAS.<br />

The 2006 revision was in accordance with the concession<br />

agreement of SYABAS, which allowed for revision every<br />

three years.<br />

Consumers in Kuala Lumpur and Selangor also pay<br />

connection fees, made up of a refundable deposit and<br />

a fixed installation charge. Domestic users are required to<br />

pay a minimum deposit of RM100 (US$32); non-domestic<br />

users pay a minimum deposit of RM500. The rates of the<br />

installation charge vary with the meter size.<br />

Public Education and <strong>Water</strong> Conservation<br />

There is no national policy on water conservation. The<br />

tariff structure with differential rates is intended to penalise<br />

heavy water users. This represents an indirect approach<br />

to promote water conservation. It has been agreed that<br />

subsidiary legislations at state level should be enacted to<br />

mandate installation of dual flush systems in all buildings<br />

and new housing from June 2002 but this has not been<br />

done.<br />

However, SPAN is formulating a new set of uniform<br />

water supply rules to replace the existing State <strong>Water</strong><br />

Supply Rules. Among other things, it provides for water<br />

conservation measures and regulation of plumbing to<br />

accommodate rainwater harvesting. From 1 January 2012,<br />

it has mandated that all new housing units are required<br />

to install dual flush WC cisterns.<br />

Wastewater Management<br />

Traditionally, local authorities were responsible for sewerage<br />

services but most were under-performing. The federal<br />

government concerned over inefficiencies and pollution,<br />

took over sewerage services in Peninsular Malaysia and<br />

turned them over to Indah <strong>Water</strong> Konsortium (IWK). The<br />

1994 privatisation exercise entailed payment of sewerage<br />

fees based on the total volume of water usage, and billing<br />

was to be made directly through the water utility companies.<br />

<strong>Water</strong> meters were to be disconnected if sewerage<br />

payments were not settled.<br />

In the absence of any statutory regulation, there were<br />

high incidences of non-payment. This affected IWK’s revenue<br />

flows, and eventually the mode of incorporating<br />

the sewerage charges into the water bill had to be abandoned.<br />

In addition, the federal government reduced the<br />

sewerage charges three times during this period, causing<br />

IWK to lose revenue. In 2000, IWK had to be taken over by<br />

the Minister of Finance Incorporated.<br />

With a renewed mandate and access to federal funds,<br />

the restructured IWK started a programme to educate the<br />

public and take proactive actions to upgrade sewerage<br />

services. IWK issues half-year bills to users but continues<br />

to face problems with defaults. It has to rely on civil suits<br />

to recover outstanding debts, a process which is lengthy.<br />

With the implementation of the WSIA 2006, IWK began<br />

to operate with statutory power to take actions against<br />

defaulters.<br />

In Kuala Lumpur, IWK has eight regional plants, 227 multipoint<br />

plants, and also maintains 57,232 individual septic<br />

tanks. In addition, there are 95 private plants and 5,000<br />

pour flushes that do not come under IWK’s jurisdiction. In<br />

such cases, IWK provides service to these locations on<br />

a need basis. Some hotels and hospitals have their own<br />

sewage treatment plants.<br />

The proportion of commercial and residential premises<br />

in Kuala Lumpur with access to IWK-operated sanitation<br />

system rose from 73.5% in 1998 to 90.1% in 2008. Wastewater<br />

treatment capacity increased at an average annual<br />

rate of 6.5%. However, it was still lower than the expansion<br />

in the volume of wastewater discharged in the city.<br />

By 2004, IWK’s capacity could not match rising demand.<br />

While it expanded capacity, the volume of wastewater<br />

discharged continued to rise. By 2008, although all its<br />

plants were operating at full capacity, IWK could only treat<br />

91% of the volume of wastewater discharged.<br />

A major constraint is finance; funds to upgrade and<br />

improve services are limited. IWK has to oversee non-operating,<br />

under-loaded and overloaded plants. In addition,<br />

illegal discharges into the sewers by industries overload<br />

its plants, pushing up maintenance costs, and causing<br />

blockages and disruptions in the system. It does not have<br />

full control over the entire sewerage system. Hence, when<br />

private plants violate the Environmental Quality Act 1974<br />

and pollute the rivers, IWK is frequently blamed, a problem<br />

that would hopefully be resolved with SPAN taking over<br />

the regulation of water and sewerage services.<br />

Privatisation of sewerage services does have positive<br />

impacts on sewerage services in Kuala Lumpur. Although<br />

the number of disruptions increased from 4,347in 1998 to<br />

5,477 in 2008, the number of disruptions per 1,000 km of<br />

sewer line declined by 50%. This is because the length of<br />

sewers increased more rapidly.<br />

Storm water Management<br />

Flash floods are a problem in Kuala Lumpur but not major<br />

floods. The last recorded major flood was in 1971. Although<br />

heavy rainfall contributes to floods in the city, other factors<br />

include intensive development, blockages in urban<br />

drains by pollutants, and sedimentation of rivers. The infrastructure<br />

development of main rivers in Kuala Lumpur<br />

is managed largely by the Federal Territory Department<br />

of Irrigation and Drainage with support from the Drain-<br />

Stormwater Management and Road Tunnel<br />

(SMART),KL<br />

Courtesy of Gamuda Berhad<br />

<strong>Water</strong>Malaysia 21

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