Dnata Group Services & Dnata - Emirates

Government Travel Services (GTS) expanded
its reach by opening five new implants. In
partnership with the Dubai Naturalization and
Residency Department, GTS opened a
fully-fledged Visa Services Office at the
Dnata Travel Centre and at the Emirates Group
Technology Centre offering inbound visa
services to the retail and corporate markets.
Dnata Travel expanded its retail presence to over
50 outlets with new offices opening in Dubai
Mall, Dubai Outlet Mall, Palm Jumeirah, Emirates
Group Headquarters, Dubai Immigration,
Sonapur, Jumeirah Beach Residence, Hatta and
Ras Al Khaimah. New branches are planned to
open at Dubai Investments Park, Al Ghusais
and Mirdif.
The new hub in the Dubai Outlet Mall was the
first to showcase Dnata Travel’s new look which
is based on a sleek, modern and clean design,
soon to be extended to all future outlets.
It was an exceptional year for Dnata Offshore
and Marine Services with a 39 per cent growth
in sales and new offices opened in Kuwait, Saudi
Arabia, Qatar and Bahrain. The company also
launched the first 24-hour marine and offshore
contact centre in the region and tied up with
International Airline Services (IAS) to become
their sales and marketing arm.
Dnata Network Air Product supported the
launch of Jet Airways which now operates
double daily flights to Delhi and Mumbai;
helped United Airlines to successfully inaugurate
new services from Dubai to Washington and
relaunched Scandinavian Airline’s operations
from Dubai to Copenhagen.
Dnata Network Air Product also supported
capacity increases to the Gulf for airlines such
as Lufthansa, KLM, British Airways, Middle East
Airlines, Royal Jordanian and Singapore Airlines.
It won the GSA contract to represent Virgin
Atlantic in Kuwait.
Dnata e-commerce continued to expand its
reach across the internet with a full range of
online services available on dnata.com and
dnatatravel.com. Its travel management solution
has 21 active clients with 10,000 users in UAE,
Oman, Saudi Arabia and Kuwait.
Dnata World of Events managed the e-world
Technopolis Association’s 5th Techno-Mart in
Dubai; was responsible for the management of
the 31st ISO General Assembly, which attracted
delegates from more than 130 countries; and
also organised the Business Travel Show, in
partnership with Centaur Exhibitions, UK.
Dnata Travel Services continued to develop
its portfolio of luxury products comprising
luxury properties across Sri Lanka, Thailand,
the Maldives, Greece, Italy and Switzerland.
Meanwhile, Luxury Air Travel by Dnata signed
new representation agreements with Seawings,
Chapman Freeborn, Royal Jet and Air Charter
International.
MMI Travel continued its sporting connections
by being the Official Travel Agent for the recent
Rugby World Cup Sevens in Dubai and for the
third consecutive year, renewed its association
with Cricket Logistics of the International
Cricket Council, as Official Travel Agent in the
Middle East for the ICC World Twenty-20,
England 2009.
With the rebranding of Gulf Ventures, the
company launched a new B2B website and
expanded its fleet of new Land Cruisers and
luxury vehicles for passenger transfers. Gulf
Ventures now offers two permanent desert
camps, which are extremely well-equipped and
capable of handling up to 1,000 guests.
Dnata Travel in Saudi Arabia was recognised
by the Supreme Commission for Tourism and
Antiquities for the training and employment
of Saudi nationals in the Eastern Province;
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Dnata Offshore and Marine
Services introduced a 24-hour
contact centre
Grand Hotel du Lac, one of the
luxury hotel offerings from
Dnata Travel Services