DS-9500NI-S NVR User's Manual - Lobeco

DS-9500NI-S Series NVR 

USER MANUAL 

Version 1.2.0

Hikvision® Network Digital Video Recorder User’s Manual 

This manual, as well as the software described in it, is furnished under license and may be used or copied only in 

accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject 

to change without notice, and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd. 

(Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book. 

Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or 

transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written 

permission of Hikvision. 

HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE 

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, 

REGARDING THE HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE 

ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE HIKVISION 

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR 

OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE HIKVISION 

SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY 

SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. 

IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO 

YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR 

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE 

LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE HIKVISION SOFTWARE EVEN IF 

HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO 

NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL 

DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. 

1

Preventive and Cautionary Tips 

Before connecting and operating your NVR, please be advised of the following tips: 

• Ensure unit is installed in a well-ventilated, dust-free environment. 

• Unit is designed for indoor use only. 

• Keep all liquids away from the NVR. 

• Ensure environmental conditions meet factory specifications. 

• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause 

damage to the sensitive electronics within the unit. 

• Use the NVR in conjunction with an UPS if possible. 

• Power down the unit before connecting and disconnecting accessories and peripherals. 

• A factory recommended HDD should be used for this device. 

2

TABLE OF CONTENTS 

C H A P T E R 1 ..................................................................................................................................... 5 

Introduction ........................................................................................................................................... 5 

1.1 Front Panel Introduction............................................................................................................ 6 

1.2 Starting and Shutting Down Your NVR .................................................................................... 8 

C H A P T E R 2 ................................................................................................................................... 10 

Network Parameters Configuration .................................................................................................. 10 

2.1 Hyper Terminal Setup ............................................................................................................. 11 

2.2 Network Configuration by Hyper Terminal ............................................................................ 13 

C H A P T E R 3 ................................................................................................................................... 15 

ActiveX Control Installation .............................................................................................................. 15 

C H A P T E R 4 ................................................................................................................................... 17 

User Login and Exit ............................................................................................................................ 17 

C H A P T E R 5 ................................................................................................................................... 19 

Preview ................................................................................................................................................. 19 

5.1 Preview ................................................................................................................................... 20 

5.1.1 Windows Division ........................................................................................................ 20 

5.1.2 Preview ......................................................................................................................... 21 

5.1.3 Preview Control ........................................................................................................... 21 

5.1.4 Stop Preview ................................................................................................................ 22 

5.2 Recording and Capturing Image ............................................................................................. 22 

5.2.1 Recording ..................................................................................................................... 22 

5.2.2 Capturing Image ........................................................................................................... 23 

5.3 Video Parameters Setting ........................................................................................................ 23 

C H A P T E R 6 ................................................................................................................................... 24 

PTZ Control......................................................................................................................................... 24 

C H A P T E R 7 ................................................................................................................................... 26 

Playback ............................................................................................................................................... 26 

7.1 Playback Query ....................................................................................................................... 27 

7.2 Play Recording File ................................................................................................................. 28 

7.3 Capturing Image and Download ............................................................................................. 29 

7.4 Remote Backup ....................................................................................................................... 30 

C H A P T E R 8 ................................................................................................................................... 31 

Log Search ........................................................................................................................................... 31 

C H A P T E R 9 ................................................................................................................................... 33 

Configuration ...................................................................................................................................... 33 

9.1 Local Configuration ................................................................................................................ 34 

9.2 IP Camera Configuration ........................................................................................................ 34 

9.2.1 Quick Add of IP camera ............................................................................................... 35 

9.2.2 Single Add of IP camera ............................................................................................... 36 

9.3 Recording Settings .................................................................................................................. 38 

9.3.1 Video Parameters ......................................................................................................... 39 

9.3.2 Schedule Recording ..................................................................................................... 39 

9.3.3 Motion Detection Recording ........................................................................................ 41 

9.3.4 Alarm Recording .......................................................................................................... 43 

9.3.5 Other Recording Modes ............................................................................................... 45 

9.4 Alarm Settings ......................................................................................................................... 45 

9.4.1 Motion Detection Alarm .............................................................................................. 45 

9.4.2 Signal Level Alarm ...................................................................................................... 46 

9.4.3 Video Loss .................................................................................................................... 47 

9.4.4 Video Tampering .......................................................................................................... 48 

3

9.4.5 Exceptions .................................................................................................................... 49 

9.5 Network Configuration ........................................................................................................... 50 

9.5.1 Basic Configuration ..................................................................................................... 50 

9.5.2 PPPoE Settings ............................................................................................................. 51 

9.5.3 DDNS Settings ............................................................................................................. 51 

9.5.4 NTP Settings ................................................................................................................ 51 

9.5.5 Net Disk Settings ......................................................................................................... 52 

9.5.6 E-Mail Settings ............................................................................................................ 52 

9.6 Channel Configuration ............................................................................................................ 53 

9.6.1 Channel Display Settings ............................................................................................. 53 

9.6.2 Video Mask .................................................................................................................. 53 

9.7 Account Management ............................................................................................................. 54 

9.8 Remote Upgrade ..................................................................................................................... 55 

9.9 HDD Settings .......................................................................................................................... 56 

C H A P T E R 10 ................................................................................................................................. 58 

Appendix .............................................................................................................................................. 58 

Glossary ........................................................................................................................................ 59 

FAQ ............................................................................................................................................... 60 

4

C H A P T E R 1 

Introduction 

5

1.1 Front Panel Introduction 

DS-9504NI-S Front Panel: 

No. Name Description 

1 Status 

LED 

Indicators 

Power 

Alarm 

TX/RX 

HDD 

Ready 

Backup 

2 Power Button Powers NVR on/off. 

3 

4 

5 

USB Ports 

Channel Status 

Indicators 

Backup Button 

Turning red indicates power supply but without system running, turning blue 

indicates power supply and system running. 

Alarm indicator turns red when a sensor alarm is detected. 

TX/RX indictor blinks blue when network connection is functioning properly. 

HDD indicator blinks red when data is being read from or written to HDD. 

Ready indicator turns blue when NVR is functioning properly. 

Backup indicator blinks blue when data is being backup. 

Universal Serial Bus (USB) ports for additional devices such as USB mouse and 

USB Hard Disk Drive (HDD). 

Blue indicates recording, red indicates network connection, purple indicates 

recording & network connection. 

Backup video files. Press this button, NVR will backup all IP cameras’ 24-hour 

recorded video into USB flash memory. 

6


No. Name Description 

1 

Status 

LED 

Indicators 

Power 

Alarm 

TX/RX 

HDD 

Ready 

Backup 








USB Ports Universal Serial Bus (USB) ports for additional devices such as USB mouse and 

2 



4 

5 

Backup Button 

Channel Status Indicators 

Backup video files. Press this button, NVR will backup all IP cameras’ 24-hour 




7


No. 

1 

Name 

Status 

LED 

Indicators 

Power 

Alarm 

TX/RX 

HDD 

Ready 

Description 







Backup 


2 

Backup Button Backup video files. Press this button, NVR will backup all IP cameras’ 24-hour 


3 

USB Ports Universal Serial Bus (USB) ports for additional devices such as USB mouse and 



5 

Channel Status 

Indicators 



1.2 Starting and Shutting Down Your NVR 

Power On 

If the power LED indicator on the front panel is off, please plug the power supply into an electrical outlet, the LED 

should turn red, indicating the unit is receiving power. 

When the LED is red, please press the Power button on the front panel. The Power indicator will turn blue. The unit 

will begin to start. 

Note: DS-9500NI-S series NVR do not have local output, when Ready indicator turns blue, that means the unit is 

power on and ready to be configured. 

8

Power Off 

Standard Shutdown 

Press and hold the POWER button for 3 seconds; the device will enter power off process, when power indicator turns 

red, turn off the power switch on the back panel. 

Other Methods of Shutdown 

Shutdown with Power Switch 

Please try to avoid shutting down the unit by turn off the power switch on the back panel (especially during recording). 

Shutdown by Unplug Power Supply 

Please try to avoid shutting down the unit by unplug power supply (especially during recording). 

Note: It is highly recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the unit. 

9


Network Parameters Configuration 

10

DS-9500NI-S Series NVR are mainly for IPC, DVS network video storage and playback. Network configurations are 

needed before operating, including: IP address, subnet mask, gateway and port. 

Note: The factory default username is admin, password is 12345. 

The factory default IP address of DS-9500NI-S series is 192.168.0.1. 

2.1 Hyper Terminal Setup 

The common method is to connect NVR and PC with serial line, run Hyper Terminal and modify parameters with serial 

command. Please connect the RS-232 port of NVR with the COM port of PC directly, power on the NVR and PC and 

follow the steps: 

Step 1: Enter Hyper Terminal. 

Click “Start”-> “Programs” -> “Accessories” -> “Communications” -> “Hyper Terminal” in Windows system, and the 

dialogue box below will appears as Figure 2.1.1. 

Figure 2.1.1 

Step 2: Name the connection and define the icon. 

Input a name (e.g. HK), select an icon, and press “OK” to enter “Connect To” dialogue box. 

Step 3: Select the communication port. 

Select “COM1” in “Connect To” inter face (Please select the COM port according to the reality, in case PC has more 

than 1 COM.) Press “OK” to enter “Properties” dialogue box. 

11

Figure 2.1.2 

Step 4: Serial port setup. 

Set port parameters in “COM1 Properties” dialogue box as follow: (Fig 2.1.3) 

Figure 2.1.3 

The parameters should be: 

Bits per second: 115200 

Data bits: 8 

Parity: None 

Stop bits: 1 

Flow control: None 

Press “Apply” and “OK” after the setup. Press “Enter” under Hyper Terminal interface. When “[root@dvrdvs/]#” 

appears, the connection is established. 

12

Figure 2.1.4 

Step5: Disconnect and save connection. 

According to the tips, disconnect and save “HK” for the next time. After saving, there will be a new “Hyper Terminal” 

item established in the program group “Start”-> “Accessories”->“Communications”->“Hyper Terminal”. “Connection” 

names of all Hyper Terminal are included. You can see an icon named as “HK” here. 

2.2 Network Configuration by Hyper Terminal 

Enter Hyper Terminal 

Click “Start”->“Programs”->“Accessories”->“Communications”->“Hyper Terminal”->“HK”, then the Hyper Terminal 

interface will appear as figure below. Type “Enter”, and the prompt “[root@dvrdvs/]#” will appear which means 

connection between RS232 interface of PC and RS232 interface of NVR is established successfully by Hyper Terminal. 

The following operation commands are to accomplish the parameters setup in the prompt. 

13

Figure 2.2.1 

Commands 

Utilities 

helpm Console help command is used to print common commands, show as Figure 2.2.1. 

getIp Show the current IP address of NVR. Command format: getIp “Enter”. 

setIp 

Setup NVR IP address. Command format: setIp IP: mask 

e.g. setIp 192..168.1.11:255.255.255.0 

getPort Show the current port of NVR. Command format: getPort “Enter”. 

setPort 

Setup NVR port. Command format: setPort Port 

e.g. setPort 9000 

getGateway Show current NVR gateway address. Command format: getGateway “Enter”. 

setGateway 

Setup NVR gateway. Command format: setGateway Gateway 

e.g. setGateway 192.168.1.1 

14


ActiveX Control Installation 

15

DS-9500NI-S series NVR can be accessed and configured by web server. Open IE browser, input the IP address of 

DS-9500NI-S and then click Enter. The system will remind you to install the ActiveX control. After the installation, 

you can configure and manage the NVR remotely. 

The ActiveX control has English and Chinese to selections. It can be used under 1024*768, 1152*864, 1280*1024 

display resolutions. 

Note: Please use IE 6.0 or IE 7.0 as browser, and upgrade OS to the latest version. 

16


User Login and Exit 

17

Open IE browser, input the IP address of NVR, the web server will select the language automatically according to the 

system language and maximize the IE browser. 

Figure 4.1 

On the top right corner, language is selectable between Chinese and English. 

Input the correct user name, password and port, click “Login” to enter preview interface, or it will pop up an error box. 

The default user name is admin, password is 12345, and port is 8000. 

After login, click “Exit” to log off and return to the login interface. 

18


Preview 

19

After login, the preview interface will display: 

Figure 5.1 

Interface description: 

Area Description Area Description 

Channel list 

Live view 

PTZ 

Video adjustment 

Play control 

Play control buttons description: 

Button Description Button Description 

1 window division 4 windows division 

9 windows division 16 windows division 

Stop all preview 

Capture image 

Start all recording 

Stop all recording 

Previous page 

Next page 

Open/ Close audio 

5.1 Preview 

5.1.1 Windows Division 

When live preview, the windows division can be selected by click the button on play control area. It can support 1, 4, 9 

and 16 windows division. The change between different windows division modes will not stop the current preview; the 

window still can be operated. 

20

5.1.2 Preview 

Preview by channel: 

After choosing window division mode, select one 

window, and click on channel list to preview the 

current channel. If preview successful, the icon will 

become . 

Preview by page: 

Click the device node on the list, then multiple 

channels will start to display synchronously 

according to the selected window divisions. Click 

5.1.3 to switch Preview to the next page, Control click to the previous 

page. 

Or just click and to start preview by page. 

Double click to maximize: 

Click the selected window can maximize the window 

to full screen, double click again to resume. 

Full screen display: 

Click to change the multi-channel preview to 

full screen, click to resume. 

When previewing, select the channel, and click 

to open audio, the status will be . Then click to 

open audio scroll bar and adjust the audio. After the 

adjustment, the bar will disappear automatically. 

When audio is open, click 

status will resume to . 

to close audio and the 

Note: When preview with web server, only one channel audio can be previewed at one time. 

21

5.1.4 Stop Preview 

Click on the playlist, it will become . This 

can stop the channel preview. 

Click 

to stop all channels preview. 

5.2 Recording and Capturing Image 

The previewing channel is required when recording and capturing image. 

Note: When stop previewing, will also stop the recording of this channel. 

5.2.1 Recording 

Click “Config”, enter local configuration menu 

where can change the directory of saving recording 

file and the size of file packing. 

Click button on playlist to start recording of this 

channel, if the icon is not , it will note “Recording 

failed”. 

Click icon again to stop recording, and the saving 

file folder will pop up automatically. 

When multiple channels are under previewing, user may 

click to start all channel recording, or click to 

stop all channel recording. 

Stop previewing will also stop recording of this 

channel. 

22

Note: If saving file disk space is less than 500M, the web server will stop recording automatically. 

5.2.2 Capturing Image 

Click “Config” to enter local configuration menu, where can 

modify the saving capturing image directory. 

Select a previewing window, click to capture image. If 

capture image successfully, the saving folder will pop up 

automatically. 

Note: When disk space is less than 500M, capture image will be failed. 

5.3 Video Parameters Setting 

Select the previewing channel, and adjust the brightness, 

contrast, saturation and Hue for it. 

Click to increase and click to decrease. Click or 

can also adjust the value. 

Click icon to resume the default values. 

23


PTZ Control 

24

If the front-end connects with PTZ, PTZ control is available when preview. 

With the direction buttons, it can achieve 8 directions control. 

Also zoom, focus, iris, light and wiper are adjustable. 

Click to enable auto scan, click again to stop it. 

If preset point is set, the point can be called by selecting in the 

draw down list and clicking . 

25


Playback 

26

Click “Playback” to enter playback menu. 

Figure 7.1 

Playback interface description: 

Area Description Area Description 

Channel list 

Playback video 

Playback control 

Playback status 

Calendar 

Download/ Backup 

Timeline 

Playback control buttons description: 

Button Description Button Description 

Play 

Stop 

Slow down 

Speed up 

Play by single frame 

Snapshot 

Video clip 

Open/Close audio 

7.1 Playback Query 

Step 1: 

Select a channel on the channel list. (Channel 1 is the default.) 

27

Step 2: 

Select a date in calendar. 

Step 3: 

Click “Search” to search the matched recorded files. If there are search results, then they will be shown in the time line 

area. 

Drag the timeline to select the specific time. Different file types will be indicated with different colors. 

7.2 Play Recording File 

After searching file, click 

to play. 

When playback, the playback status will indicate 

the channel number, time and status. 

28

Recording file location: 

Click , input the time in the pop-up box and click “Go”. 

This will start the file playback from the specified time. 

Drag timeline, and set “ ” to the specified time to play back 

the video. 

7.3 Capturing Image and Download 

Click “Config” to enter local configuration menu, where 

can change saving directory of captured image and 

recorded file. 

When playback, click to capture image. If capturing image successfully, the saving image folder will pop up 

automatically. 

When playback, click to pop up saving file window. After 

the selection, the status will become , click again to stop 

saving. 

29

After searching file, click to pop up a new 

page where list all the files for the specific day. 

Select one file and click to start download, click 

again to stop download. 

During download, the window will display the file number 

and download progress. 

7.4 Remote Backup 

DS-9500NI-S series NVR support local one key backup function, and it can also support backup to USB storage 

devices remotely. 

After searching files, click to pop up a new page 

where list all the files for the specific day. 

Select the backup device, enable backup player or not, select 

the files and click to start backup, click again to 

stop backup. 

During backup, the window will display the file number and 

backup progress. 

Note: If USB device cannot be detected, please try to connect again. If it still cannot be detected, this may be because 

of the compatible problem between NVR and backup device. 

30


Log Search 

31

Click “Log” to enter log query menu: 

Figure 8.1 

Select the log type and date, and click to list all 

matched logs. 

Enable “Start” as 

of a day. 

to search the log file in a certain period 

Click can export the logs as Excel or TXT file. 

Note: Up to 2000 logs can be listed; if the items are more than 2000, please choose a certain period and search again. 

32


Configuration 

33

Click “Config” button in the menu bar and enter parameters setup menu, which displays local configuration by default. 

9.1 Local Configuration 

Figure 9.1 

Local Parameters Information: 

Local 

Configurations 

Parameters 

Protocol Type 

The Size of File Packaging 

Stream Type 

Network Transmission 

Feature 

Path for saving recording 

files 

Path for saving preview 

captured images 

Path for saving playback 

captured images 

Path for saving download 

files 

Descriptions 

Select network transmission protocol: TCP or UDP. 

Set the size of recordings 

Main Stream for recording. Substream for viewing 

live images. 

Set real-time and fluency of network feature 

Select a folder to save the recordings 

Select a folder to save the pictures captured while 

preview 

Select a folder to save the pictures captured while 

playback 

Select a folder to save downloaded recordings 

9.2 IP Camera Configuration 

Click “Remote Config” and enter IP camera configuration menu. 

34

Figure 9.2 

Model Name 

DS-9504NI-S 



IP camera connections 

Up to 4-ch D1 or 2-ch 720P or 1-ch UXGA IP cameras 



Note: For DS-2CD852MF series IP camera at UXGA resolution, up to 1 channel can be connected to DS-9504NI-S 

model, 2 channels to DS-9508NI-S model and 4 channels to DS-9516NI-S model. 

9.2.1 Quick Add of IP camera 

DS-9500NI-S series NVR provides a function of remote auto searching IP camera. When there are supported IP 

cameras in the same network segment of a LAN with NVR, you may add it in one button with default user name, 

password and port number. 

Note: Before applying Quick Add function, please make sure that IP camera is compatible with NVR and default user 

name, password, port number are not changed. 

Click 

, the on-line IP cameras will be listed as figure below shown: 

35

Figure 9.3 

Tick a box in front of the listed camera and click OK to finish. 

9.2.2 Single Add of IP camera 

This function enables you to add a single IP camera quickly. When there are supported IP cameras in the same network 

segment of a LAN with NVR, you may add it in one button with default user name, password and port number. 

Note: Before applying Single Add function, please make sure that IP camera is compatible with NVR and default 

user name, password, port number are not changed. 

First, select a Channel No. then click 

and the on-line IP cameras will be listed as figure below shown: 

36

Figure 9.4 

Select one camera in the list and click to finish. 

Then you can change IP address, sub mask or user name, password in the menu on the right, and click “Modify” to 

confirm. 

Manually Add IP camera 

First select a Channel No. to enable IP camera Config menu shown on the right. 

Input the IP address, port, user name and password, click “Modify” to finish adding an IP 

camera that will be listed in the IP Camera Information area. 

Clicking Reset button will restore the configurations of IPC back to the previous ones. 

Clicking button will delete the selected IP camera. 

37

9.3 Recording Settings 

Click “Remote Config” and select 

recording, alarm, network settings and etc. 

to enter remote settings menu where you can configure 

Figure 9.5 

38

9.3.1 Video Parameters 

Figure 9.6 

Settings for recording: 

Items 

Encoding 

Parameters 

Stream Type 

Resolution 

Bit rate Type 

Frame Type 

Descriptions 

Main Stream (Normal/Event) and Sub stream. 

Video and Video & Audio 

Recording Resolution 

Variable and Constant 

BBP,BP and Single P 

9.3.2 Schedule Recording 

Step1: Enable Schedule Recording. 

Note: When NVR is succeed to connect to IP camera, it will start schedule recording which means recording 

for 7/24. 

39

Figure 9.7 

Step 2: Set recording time and type. 

Click Settings button besides to “Record Time” to enter setup 

page. 

Select one day in a week, and select All Day recording if 

necessary. You may also set period recording by disable All 

Day Recording; there are 8 time periods in one day. Then you 

can select schedule recording from the drop-down menu 

beside the periods. Then you may also select copy the settings 

to whole week or to one day. 

Note: Please make sure that each time period is not 

overlapped. 

40

In the “Advanced Record Settings”, you may configure 

parameters of Pre Record time, Post Record time, Recordings 

Duration, Redundant Recording and whether to record audio. 

9.3.3 Motion Detection Recording 

Go to Motion Detection page: 

Figure 9.8 

Note: If you are using IP camera that is not from Hikvision, please setup this function by using its own software. 

Step1: Select Channel No. for motion detection recording. 

Step2: Enable motion detection by tick the box. 

Step3: Then you can click settings buttons to set area, arm schedule and linkage. 

41

Step4: Tick box of Start Draw and draw an area on the image 

by lift-pressing and holding the mouse. Double-click can 

select full screen. 

Step5: Select a sensitivity level for motion detection. Level 1 

is the lowest, 6 is the highest. 

Step6: Arm Schedule Setup 

You may select one day in a week, or select several time 

periods in one day. Then you may also select copy the settings 

to whole week or to one day. 

Note: There are 8 time periods in one day. 

Step7: Go back to Schedule Record page and click settings 

button besides Record Time to enter Recording Schedule 

menu. 

Step8: Select one day in a week, and select All Day recording 

if necessary. You may also set period recording by disable All 


can select Motion Detection from the drop-down menu beside 

the periods. Then you may also select copy the settings to 

whole week or to one day. 

Note: 

(1) Please make sure that each time period is not overlapped. 

(2)The valid time of motion detection recording is the 

intersection of arm schedule and recoding schedule. 

42

9.3.4 Alarm Recording 

Select 

 

Step1: Select alarm input. 

Note: It refers to the alarm input of IP channel. 

Step2: Select the type of alarm input, “NO” or “NC”. 

Note: “NO” is the default status. The settings will become 

effective after rebooting. 

If you are using IP camera that is not from Hikvision, please 

setup this function by using its own software. 

Step3: Enable “Alarm Handle” to activate “Arm Schedule” & 

“Linkage Method”. 

43

Step4: Set the fortify time for alarm input. 

Click “Settings” in “Fortify Time” menu. Select “Weekday” 

as some day of the week or the whole week for recording 

time. The “All Day Record” or 8 “Segments” can be selected 

as well. 

Note: The time of each segment can not be overlapped. 

Step5: Set recording channel triggered by alarm. 

Click “Settings” in “Linkage” menu and select “Trigger 

Recording” tab. 

Enable the recording channels you want. 

Step6: Enter schedule recording interface. Click 

to enable Recording. 

44

Step7: Select one day in a week, and select All Day recording 

if necessary. You may also set period recording by disable All 


can select Alarm Recording from the drop-down menu beside 

the periods. Then you may also select copy the settings to 

whole week or to one day. 

Note: 

(1) Please make sure that each time period is not overlapped. 

(2)The valid time of alarm recording is the intersection of arm 

schedule and recoding schedule. 

9.3.5 Other Recording Modes 

Other Recording Modes are including “Motion detection & Alarm”, “Motion detection | Alarm”. 

“&” means recording is triggered when two situations happened together. 

“|” means recording is triggered when one of the situations happened. 

The configurations are the same with “Motion detection recording” or “Alarm recording”. 

9.4 Alarm Settings 

You can configure motion detection alarm, signal level alarm, video loss alarm and other alarm and linkage through 

web client. 

9.4.1 Motion Detection Alarm 

Step1: The same with the Step 1 of Section 9.3.3 Motion Detection Recording. 




45

Step5: Set the alarm linkage for motion detection and select 

alarm output channel. 

Alarm Linkages Description: 

Linkage 

Warning on Monitor 

Audio Warning 

Upload to Center 

E-mail Linkage 

Trigger Alarm Output 

Description 

When the alarm signal is detected, the image of corresponding channel will pop out as 

single screen. 

Alarm triggers buzzer 

Upload the alarm signal to the center, such as client software 

When the alarm signal is detected, the client software will send the email to the 

designated mailbox. 

Trigger alarm output of the device; if the device is 9000 series, triggering alarm output 

of IP channel can be selected as well. 

9.4.2 Signal Level Alarm 

Step1: The same with the Step1 of Section 9.3.4 Alarm Recording. 




Step5: Set the alarm linkage for signal level and select alarm 

output channel. 

46

Step6: Set PTZ linkage for signal level alarm. 

Note: Alarm input can link PTZ of several channels, but 

one channel can only link one option of preset, sequence and 

pattern. 

9.4.3 Video Loss 

Note: This function is only available on IP cameras from Hikvision. 

Step1: Select the channel number for video loss. 

Select 

 

Step2: Enable “Video Loss” to activate settings of “Fortify 

Time” and “Linkage” 

Step3: Set the fortify time for video loss. 

Click “Settings” in “Fortify Time” menu. 

Select “Weekday” as some day of the week or the whole week 

for the fortify time. 

The “All Day Record” or 8 “Segments” can be selected as 

well. 


47

Step4: Set linkage for video loss. 

Click “Settings” in the “Linkage” menu. 

9.4.4 Video Tampering 


Step1: Select the channel number for video tampering. 

Select 

 

Step2: Enable “Video Tampering Alarm” to activate settings 

of “Area Settings”, “Arm Schedule” and “Linkage”. 

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区域、布防时间和联动方式的设置。 

Step3: Set the video tampering area and sensitivity. 

The sensitivity can be divided into three levels: Low, 

Medium, and High. 

Enable “Start Draw”, and select the detection area by using 

mouse. 

Step4: Set the fortify time for video tampering. 

Click “Settings” in “Arm Schedule” menu. 

Select “Weekday” as some day of the week or the whole week 

for the arm schedule. 

The “All Day Record” or 8 “Periods” can be selected as well. 


Step5: Set linkage for video tampering. 

Click “Settings” in the “Linkage” menu. 

9.4.5 Exceptions 

Exception parameters are for the alarm handle of abnormal event, which is including “HDD Full”, “HDD Fault” (HDD 

errors or HDD not initialization), “Network Broken”, “IP Address Conflict”, “Illegal Access” (user name or password 

wrong), “Video Output Standard Mismatch” and “Video Signal Exception” (video signal unstable). 

49

Select the exception type and handle method. 

Select 

to enter configuration 

interface. 

9.5 Network Configuration 

9.5.1 Basic Configuration 

Select 

 

Configure the network according to the actual situation. If 

there is DHCP server in the network, enable “Obtain Auto” 

and reboot the device to get the IP address under this network 

segment automatically. 

Select “Advance” to enter advanced configuration. You can 

configure preferred DNS server1 and spare DNS server2, IP 

address of alarm host and IP server. 

Parameters 

DNS1 DNS2 

Alarm host 

IP sever 

Description 

Preferred and spare DNS server 

Alarm signal can be uploaded to the IP address automatically 

IP address of IP server 

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9.5.2 PPPoE Settings 

Select 

 

Enable PPPoE by ticking , input the user name and 

password, then save the changes and reboot the device to 

make the parameters become effective. 

If succeed to dial, the current IP address will be displayed in 

the blank “DDNS IP”. 

9.5.3 DDNS Settings 

Adopting DDNS function can solve the problems caused by dynamic IP. 

Click 

 

Enable DDNS. 

If the “IP Server IP” is selected as protocol, then input the 

address where the IP server is running. 

If the “Dyndns” is selected as protocol: 

Server Name: Input the IP address of the server, such as 

members.dyndns.org; 

Domain: the domain name that user applied for the device, 

such as test.dynlia.com; 

User name, password and verify: the account information that 

user registered on the Dyndns website. 

If the “Peanut Hull” is selected as protocol: 

Input the user name and password applied on the Peanut Hull 

website to visit the device by the applied domain name. 

9.5.4 NTP Settings 

Adopting NTP function can enable client software to synchronize the time and data of the device regularly. 

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Select 

 

Tick to enable NTP function. 

Note: Time Synchronization Interval: 0~10080 min (default 

60min). 

If the device connected to the public network, the IP address 

of NTP server provided by carrier can be input in the blank 

“Server Address”; 

If the device connected to private network, the IP address of 

NTP server built by NTP software can be input the blank 

“Server Address”. 

9.5.5 Net Disk Settings 

By Net Disk Settings, recorded data can be saved to the network storage disk provided by NAS or IP SAN server. 

Select 

 

Input the IP address of NAS or IP SAN server in the blank 

“Server IP address”; input the saving path allocated by NAS 

or IP SAN server in the blank “File Path”. 

Note: 

1. Make sure that the device supports NFS function and 

NAS or IP SAN server allocated the storage space 

correctly. 

2. Up to 1 IP SAN server is allowable to be used. 

9.5.6 E‐Mail Settings 

Through E-mail configuration, the e-mail can be sent to the designated mailbox when there is an alarm. 

Select 

 

If server authentication is needed, enable it (i.e. ) and input 

user name and password. 

Input the sender and recipient information, if it needs to send 

picture, you can enable “Attachment” (i.e. ). 

Note: Currently the function of captured picture attachment 

is invalid for DS-9500 NI-S. 

52

9.6 Channel Configuration 

9.6.1 Channel Display Settings 


Select 

 

You can configure channel name, OSD and related 

parameters here. 

9.6.2 Video Mask 


Step1: Select channel number, and enable video mask 

(i.e. ). 

Select 

 

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Step2: Set the mask area. 

Click “Settings” to enter area set menu. 

Enable “Start Draw” (i.e. ), select the mask area by clicking 

and dragging the mouse. 

Note: Max. 4 areas can be configured in one image. 

9.7 Account Management 

The default user name and password of device administrator are “admin” and “12345”. Administrator can remote add, 

delete users or distribute authority for users. The new added users are divided into two levels: user and operator. (For 

“Remote Configuration” privilege, operator has “Voice Talk” right, user does not; for “Channel Configuration” 

privilege, operator has all the rights, user has local playback, remote playback rights.) 

Select 

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Click “Add” to add user. 

Note: If you set the IP address or physical address, and then 

only the PC with the same IP address or physical address can 

visit the device through network. 

Note: 

Local PTZ Control: Locally control PTZ cameras. 

Local Manual Record: Locally start and stop manual recording on any of the channels. 

Local Playback: Locally play recorded files that are on the NVR. 

Local Parameters Settings: Configure the settings, restore to default settings, import/export configuration file. 

Local Log Query: Search and view logs of NVR. 

Local Advanced Operation: HDD management (including the initialization and changing the properties of a 

disk). Ability to update system firmware as well as to stop the relay output. 

Local Camera Management: Enable and disable analog channels. Ability to add and delete IP cameras. 

Local Backup: Locally backup recorded files from any of the channels. 

Local Shutdown/Reboot: Shutdown or reboot the NVR. 

Remote PTZ Control: Remotely control PTZ cameras. 

Remote Manual Record: Remotely start and stop manual recording on any of the channels. 

Remote Playback: Remotely play and download recorded files that are on the NVR. 

Remote Configuration: Remotely configure parameters, restore parameters to factory defaults and import 

settings to as well as export settings from NVR. 

Remote Log Search: Remotely view logs that are saved on the NVR. 

Remote Advanced Operation: Remotely manage hard disk drives (initializing and setting properties for HDDs). 

Ability to remote update system firmware and stop of the relay output. 

Voice Talking: Ability to use two-way radio between the remote client and the NVR. 

Remote preview: Select and view live video over the network. 

Remote Alarm Control: Remote alert or control the relay output of the NVR. Alarm and exception settings must 

be configured properly to upload to host. 

Remote Video Output Control: Send remote button control signal. 

Remote Serial Port Control: Configure settings for RS232 and RS485 ports. 

Remote Camera Management: Remotely enable and disable analog channels. Add and delete IP cameras. 

Remote Shutdown/Reboot: Remotely shutdown or reboot the NVR. 

9.8 Remote Upgrade 

Remote Upgrade: 

Click 

Click “Browse” to search the local upgrade file, click 

“Upgrade” to start upgrade remotely. 

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9.9 HDD Settings 

HDD Formatting: 

Click 

Note: Please backup the data before formatting hard disk. 

Disk Group Management: 

Select one disk and select one HDD Group you want it to be 

shown as figure right. 

Note: NVR supports up to 16 HDD Groups. 

HDD Property Settings: 

Select one disk, and configure its property by selecting 

Read-Write, Read-Only or redundant from drop-down menu, 

shown as figure right. 

Note: 

Read-Write: Writing in or Read from this disk is allowed 

when selecting this option. 

Write-Only: Unable to write in this disk to protect existed 

recordings from being overwritten when selecting this option. 

Redundant: Redundant recording in this disk is allowed 

when selecting this option. 

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HDD Group record channel: 

Click “HDD Group attribute” button to enter setup page. 

First select a HDD group and then tick channels you want to 

record in this HDD group, and then click OK to finish 

Note: Recording the images of one channel in one HDD 

group is recommended. 

57


Appendix 

58

Glossary 

DHCP 

Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices (DHCP clients) to 

obtain configuration information for operation in an Internet Protocol network. 

NTP 

Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network. 

PPPoE 

PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulating Point-to-Point Protocol (PPP) 

frames inside Ethernet frames. It is used mainly with ADSL services where individual users connect to the ADSL 

transceiver (modem) over Ethernet and in plain Metro Ethernet networks. 

DDNS 

Dynamic DNS is a method, protocol, or network service that provides the capability for a networked device, such as a 

router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real time 

(ad-hoc) the active DNS configuration of its configured hostnames, addresses or other information stored in DNS. 

MTU 

Maximum Transmission Unit. Unit is represented by bytes. MTU of most network devices is 1500. If it’s bigger than 

gateway MTU, the data packets will be split into smaller ones for transmission. In this case, there will be pieces of data 

packet causing packet loss ratio to raise and slow down network speed. When MTU is preset smaller than the gateway 

MTU, the packet loss ratio will decrease. 

NVR 

Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized 

management and storage for IP cameras, IP Domes and other DVRs. 

59

FAQ 

• Why does my NVR make a beeping sound after booting? 

There are a few reasons for the warning beep your NVR makes after booting. 

1. There is no HDD present in the NVR. 

2. The HDD has not been initialized. 

3. The HDD is defective. 

If you wish to use your NVR without any HDDs, you may disable this warning beep in the Exception Settings menu 

(See Exceptions). 

• Why is there no video recorded after setting the motion detection? 

If there are no recorded video after setting the motion detection, please check: 

1. Check that the recording schedule is setup correctly by following the steps listed in Schedule Recording. 

2. Check that the motion detection area is configured correctly (See Motion Detection). 

3. Make sure that channels are being triggered for motion detection (See Motion Detection). 

• Why doesn’t the NVR detect my USB export device for exporting recorded files? 

There’s a chance that the NVR and your USB device is not compatible. Please refer to our company’s website to view a 

list of compatible devices. 

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DS-9500NI-S NVR User's Manual - Lobeco

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