8K Miles' Response to RFP - NCPA

October 23, 2012
Region 14 Education Center
1850 Highway351
Abilene, Texas 79601
Region 14 Evaluation Panel:
8KMiles Software Services Inc. (8KMiles) is pleased to submit our response to your
Request for Proposal # 25-12 for Web and Cloud Computing. We believe we offer very
competitive pricing and can provide the technical expertise and value-added solutions to
help Region 14 and National Cooperative Purchasing Alliance (NCPA) members acquire
responsive, efficient, and cost-effective web and cloud computing solutions.
The Amazon Web Services (AWS) computing platform offers commodity services that
are best engineered and implemented by an experienced AWS Services partner such as
8KMiles. As an AWS Advanced Consulting Partner, 8KMiles offers a comprehensive
suite of cloud consulting, migration, and engineering services, as well as value-added
cloud solutions that will give Region 14 and NCPA members the ability to leverage the
power of AWS’s worldwide cloud computing platform and capabilities to create the most
effective solution in a timely manner. We have been working with Amazon for the last
four years and our Chief Cloud Officer, Sri Vasireddy, previously worked at AWS where
he provided engineering and business development leadership and vision in the cloud
marketplace.
We strive to provide our customers innovative, cost-effective solutions that meet their
business, technical, and cost needs. Our deep cloud engineering background and extensive
knowledge of the AWS platform gives Region 14 and NCPA members the ability to
quickly leverage the power of cloud computing.
Thank you for considering 8KMiles. If you have any questions, kindly address them to Sri
Vasireddy at sri@8kmiles.com or by phone at 703-371-8274.
Sincerely,
Suresh Chari
Chairman and Chief Executive Officer
8K Miles Software Services Inc Tel: 1-855-856-4537 Fax : 877-251-3509
California : 12647, Alcosta Boulevard, Suite 165, San Ramon, CA 94583
Virginia : 44121 Harry Byrd Hwy #275, Ashburn, VA 20147
New Jersey : 3240 E State Street Ext, Hamilton, NJ 08619

RFP #25-12
8KMiles understands Region 14 ESC is a governmental entity and responses
submitted are subject to release as public information after contracts are executed. If
public release is necessary, after contract award, 8KMiles requests the information
identified in Tab 1 Subsection 1.20 Open Record Policy not be released with
obtaining written approval from 8KMiles Software Services, Inc.

Tab 1: Signature Form ................................................................................... 1
1.1 Customer Support .......................................................................................... 1
1.2 Assignment of Contract ................................................................................. 1
1.3 Disclosures ..................................................................................................... 1
1.4 Renewal of Contract ...................................................................................... 2
1.5 Funding Out Clause ....................................................................................... 2
1.6 Shipments (if applicable) ............................................................................... 2
1.7 Tax Exempt Status ......................................................................................... 2
1.8 Payments ........................................................................................................ 2
1.9 Pricing ............................................................................................................ 2
1.10 Warranty ........................................................................................................ 3
1.11 Indemnity ....................................................................................................... 3
1.12 Franchise Tax ................................................................................................. 3
1.13 Supplemental Agreements ............................................................................. 3
1.14 Certificates of Insurance ................................................................................ 3
1.15 Legal Obligations ........................................................................................... 3
1.16 Protest ............................................................................................................ 3
1.17 Force Majeure ................................................................................................ 4
1.18 Prevailing Wage ............................................................................................. 4
1.19 Miscellaneous ................................................................................................ 4
1.20 Open Records Policy ...................................................................................... 4
Tab 2: NCPA Administration Agreement ...................................................... 6
Tab 3: Vendor Questionnaire ....................................................................... 10
Tab 4: Vendor Profile .................................................................................. 14
4.1 Company’s official registered name: 8KMiles Software Services, Inc. ...... 14
4.2 Brief history of 8KMiles .............................................................................. 14
4.3 Company’s Dun & Bradstreet (D&B) number: 01-019-0224 .................... 15
4.4 Company’s organizational chart .................................................................. 15
4.5 Corporate office location. ............................................................................ 16
4.6 Define your standard terms of payment ....................................................... 16
4.7 Who is your competition in the marketplace? ............................................. 16

4.8 Provide Annual Sales for last 3 years (City/Counties, K-12, Higher Ed, other
government and non-profits) ..................................................................................................... 17
4.9 What differentiates your company from competitors? ................................ 17
4.10 Describe how your company will market this contract if awarded ............. 18
4.11 Describe how you intend to introduce NCPA to your company. ................ 18
4.12 Describe your firm’s capabilities and functionality of your online catalog /
ordering website.... .................................................................................................................... 18
4.13 Describe your company’s Customer Service Department (hours of
operation, number of service centers, etc.) ............................................................................... 18
4.14 Green Initiatives ........................................................................................... 19
4.15 Vendor Certifications (if applicable) ........................................................... 19
Tab 5: Product and Services ........................................................................ 20
5.1 Cloud Computing ......................................................................................... 20
5.1.1 Elastic Compute Cloud (EC2) ..................................................................... 20
5.1.2 Elastic Map Reduce ..................................................................................... 22
5.1.3 Auto Scaling ................................................................................................. 22
5.1.4 Elastic Load Balancing ................................................................................ 23
5.2 Content Delivery .......................................................................................... 24
5.3 Database ....................................................................................................... 25
5.3.1 Relational Database Service ........................................................................ 25
5.3.2 Amazon Dynamo DB ................................................................................... 27
5.3.3 ElastiCache .................................................................................................. 28
5.4 Deployment and Management ..................................................................... 28
5.5 Application Services .................................................................................... 29
5.5.1 Cloud Search Service ................................................................................... 29
5.5.2 Simple Work Flow Service .......................................................................... 30
5.5.3 Simple Queuing Service .............................................................................. 30
5.5.4 Simple Notification Service ......................................................................... 30
5.5.5 Simple Email Service ................................................................................... 31
5.6 Software ....................................................................................................... 31
5.6.1 Amazon Software Market Place .................................................................. 31
5.7 Networking .................................................................................................. 32
5.7.1 Amazon Virtual Private Cloud (VPC) ......................................................... 32
5.7.2 Amazon Direct Connect ............................................................................... 34
5.8 Storage ......................................................................................................... 35
5.8.1 Amazon Elastic Block Store (EBS) ............................................................. 35
5.8.2 Amazon Simple Storage Service (S3).......................................................... 36

5.9 Support ......................................................................................................... 37
5.10 Web Traffic .................................................................................................. 37
5.11 Workforce .................................................................................................... 38
5.11.1 Cloud Consulting (Assessment and Proof of Concept) ............................... 38
5.11.2 Cloud Migration and Engineering ............................................................... 39
5.12 8KMIles Value-Added Solutions ................................................................. 41
5.12.1 Secure Virtual Private Cloud Solutions ....................................................... 41
5.12.2 Secure Mobile Collaboration Solution ......................................................... 44
5.12.3 Big Data and Data Analytic Solutions ......................................................... 45
5.12.4 Direct Connect Solution ............................................................................... 46
Tab 6: References ........................................................................................ 48
6.1 LikeLive ....................................................................................................... 48
6.2 Online First Day Packet System .................................................................. 49
6.3 Asha-Jyothi Run Timing System ................................................................. 49
6.4 Deets ............................................................................................................ 50
6.5 May Moon Media ........................................................................................ 50
6.5 Radian .......................................................................................................... 51
6.6 Other Applicable Client Engagement .......................................................... 51
6.6.1 AWS Case Study: ZAGG, Inc. and 8KMiles .............................................. 51
6.6.2 Public Sector Global Financial Institution ................................................... 52
Tab 7: Pricing & Warranty .......................................................................... 54
7.1 Pricing .......................................................................................................... 54
7.1.1 Amazon Cloud Services ............................................................................... 54
7.1.2 Consulting, Migration, and Engineering Services ....................................... 56
7.2 8KMiles Warranty and Additional Terms ................................................... 57
Tab 8: Value Added Products and Services ................................................. 59
8.1 Customer Service Plan ................................................................................. 59
8.2 Marketing Plan ............................................................................................. 59
Tab 9: Required Documents ........................................................................ 61
9.1 Clean Air and Water Act & Debarment Notice ........................................... 61
9.2 Contractor Requirements ............................................................................. 61
9.3 Antitrust Certification Statements (Tex. Government Code § 2155.005) ... 62
9.4 ARRA Standard Terms and Conditions Addendum for Contracts and Grants
……………………………………………………………………………...63

9.5 FEMA Standard Terms and Conditions Addendum for Contracts and Grants
……………………………………………………………………………...67
9.6 Required Clauses for Federal Assistance provided by FTA ........................ 68
9.7 State Notice Addendum ............................................................................... 73

The undersigned hereby proposes and agrees to furnish goods and/or services in strict
compliance with the terms, specifications and conditions at the prices proposed within response
unless noted in writing. The undersigned further certifies that he/she is an officer of the company
and has authority to negotiate and bind the company named below and has not prepared this
bid in collusion with any other Respondent and that the contents of this proposal as to prices,
terms or conditions of said bid have not been communicated by the undersigned nor by any
employee or agent to any person engaged in this type of business prior to the official opening of
this proposal.
Prices are guaranteed: 120 days:
Company Name: 8KMiles Software Services, Inc.
Address: 12647 Alcosta Boulevard, Suite 165, San Ramon, CA 94583
Telephone No. 1-855-8564537
Fax No. 1-877-251-3509
Email address: sureshv@8kmiles.com
Printed Name: Suresh Venkatachari
Position in Company: Chief Executive Officer
Authorized signature:______
___________________________________
8KMiles Accepts the Master Agreement General Terms and Conditions Except Where
Highlighted Below in Yellow, namely subsection 1.10, Warranty, and subsection 1.20, Open
Record Policy.
The vendor shall provide timely and accurate technical advice and sales support. The vendor
shall respond to such requests within one (1) working day after receipt of the request.
No assignment of contract may be made without the prior written approval of Region 14 ESC.
Purchase orders and payment can only be made to awarded vendor. Awarded vendor is required
to notify Region 14 ESC when any material change in operation is made.
Respondent affirms that he/she has not given, offered to give, nor intends to give at any time
hereafter any economic opportunity, future employment, gift, loan, gratuity, special discount,
trip, favor or service to a public servant in connection with this contract.

The respondent affirms that, to the best of his/her knowledge, the offer has been arrived at
independently, and is submitted without collusion with anyone to obtain information or gain any
favoritism that would in any way limit competition or give an unfair advantage over other
vendors in the award of this contract.
Unless otherwise stated, all contracts are for a period of one (1) year with an option to renew
annually for an additional four (4) years if agreed to by Region 14 ESC and the vendor.
Any/all contracts exceeding one (1) year shall include a standard “funding out” clause. A
contract for the acquisition, including lease, of real or personal property is a commitment of the
entity’s current revenue only, provided the contract contains either or both of the following
provisions:
Retains to the entity the continuing right to terminate the contract at the expiration of each
budget period during the term of the contract and is conditioned on a best efforts attempt by the
entity to obtain appropriate funds for payment of the contract.
The awarded vendor shall ship ordered products within seven (7) working days for goods
available and within four (4) to six (6) weeks for specialty items after the receipt of the order
unless modified. If a product cannot be shipped within that time, the awarded vendor shall notify
the entity placing the order as to why the product has not shipped and shall provide an estimated
shipping date. At this point the participating entity may cancel the order if estimated shipping
time is not acceptable.
Since this is a national contract, knowing the tax laws in each state is the sole responsibility of
the vendor.
The entity using the contract will make payments directly to the awarded vendor.
All pricing submitted to shall include the administrative fee to be remitted to NCPA by the
awarded vendor. It is the awarded vendor’s responsibility to keep all pricing up to date and on
file with NCPA.
All deliveries shall be freight prepaid, F.O.B. destination and shall be included in all pricing
offered unless otherwise clearly stated in writing.

Warranty and/or guarantees of equipment and installations, including any conditions and
response time for repair and/or replacement, are addressed in Tab 7, Pricing & Warranty.
The awarded vendor shall protect, indemnify, and hold harmless Region 14 ESC and its
participants, administrators, employees and agents against all claims, damages, losses and
expenses arising out of or resulting from the actions of the vendor, vendor employees or vendor
subcontractors in the preparation of the solicitation and the later execution of the contract.
The respondent hereby certifies that he/she is not currently delinquent in the payment of any
franchise taxes.
The entity participating in this contract and awarded vendor may enter into a separate
supplemental agreement to further define the level of service requirements over and above the
minimum defined in this contract i.e. invoice requirements, ordering requirements, specialized
delivery, etc. Any supplemental agreement developed as a result of this contract is exclusively
between the participating entity and awarded vendor.
Certificates of insurance shall be delivered to the Public Agency prior to commencement of
work. The insurance company shall be licensed in the applicable state in which work is being
conducted. The awarded vendor shall give the participating entity a minimum of ten (10) days
notice prior to any modifications or cancellation of policies. The awarded vendor shall require all
subcontractors performing any work to maintain coverage as specified.
It is the Respondent’s responsibility to be aware of and comply with all local, state, and federal
laws governing the sale of products/services identified in this RFP and any awarded contract and
shall comply with all while fulfilling the RFP. Applicable laws and regulation must be followed
even if not specifically identified herein.
A protest of an award or proposed award must be filed in writing within ten (10) days from the
date of the official award notification and must be received by 5:00 pm CST. No protest shall lie
for a claim that the selected Vendor is not a responsible Bidder. Protests shall be filed with
Region 14 ESC and shall include the following:

• Name, address and telephone number of protester
• Original signature of protester or its representative
• Identification of the solicitation by RFP number
• Detailed statement of legal and factual grounds including copies of relevant documents
and the form of relief requested
• Any protest review and action shall be considered final with no further formalities being
considered.
If by reason of Force Majeure, either party hereto shall be rendered unable wholly or in part to
carry out its obligations under this Agreement then such party shall give notice and full
particulars of Force Majeure in writing to the other party within a reasonable time after
occurrence of the event or cause relied upon, and the obligation of the party giving such notice,
so far as it is affected by such Force Majeure, shall be suspended during the continuance of the
inability then claimed, except as hereinafter provided, but for no longer period, and such party
shall endeavor to remove or overcome such inability with all reasonable dispatch.
The term Force Majeure as employed herein, shall mean acts of God, strikes, lockouts, or other
industrial disturbances, act of public enemy, orders of any kind of government of the United
States or any civil or military authority; insurrections; riots; epidemics; landslides; lighting;
earthquake; fires; hurricanes; storms; floods; washouts; droughts; arrests; restraint of government
and people; civil disturbances; explosions, breakage or accidents to machinery, pipelines or
canals, or other causes not reasonably within the control of the party claiming such inability. It is
understood and agreed that the settlement of strikes and lockouts shall be entirely within the
discretion of the party having the difficulty, and that the above requirement that any Force
Majeure shall be remedied with all reasonable dispatch shall not require the settlement of strikes
and lockouts by acceding to the demands of the opposing party or parties when such settlement is
unfavorable in the judgment of the party having the difficulty.
It shall be the responsibility of the Vendor to comply, when applicable, with the prevailing wage
legislation in effect in the jurisdiction of the purchaser. It shall further be the responsibility of the
Vendor to monitor the prevailing wage rates as established by the appropriate department of
labor for any increase in rates during the term of this contract and adjust wage rates accordingly.
Either party may cancel this contract in whole or in part by providing written notice. The
cancellation will take effect 30 business days after the other party receives the notice of
cancellation. After the 30th business day all work will cease following completion of final
purchase order.
Because Region 14 ESC is a governmental entity responses submitted are subject to release as
public information after contracts are executed. If a vendor believes that its response, or parts of

its response, may be exempted from disclosure, the vendor must specify pagebypage and line
byline the parts of the response, which it believes, are exempt. In addition, the respondent must
specify which exception(s) are applicable and provide detailed reasons to substantiate the
exception(s).
The determination of whether information is confidential and not subject to disclosure is the duty
of the Office of Attorney General (OAG). Region 14 ESC must provide the OAG sufficient
information to render an opinion and therefore, vague and general claims to confidentiality by
the respondent are not acceptable. Region 14 ESC must comply with the opinions of the OAG.
Region14 ESC assumes no responsibility for asserting legal arguments on behalf of any vendor.
Respondent are advised to consult with their legal counsel concerning disclosure issues resulting
from this procurement process and to take precautions to safeguard trade secrets and other
proprietary information.
8KMiles considers company pricing confidential (see Tab 7,Pricing & Warranty) and requests
that this information be protected from public disclosure beyond Region 14 and NCPA members
(hereafter referred to as “NCPA Members”).

Please provide responses to the following questions that address your company’s operations,
organization, structure, and processes for providing products and services.
♦ States Covered
Bidder must indicate any and all states where products and services can be offered.
Please indicate the price co--efficient for each state if it varies.
50 States & District of Columbia (Selecting this box is equal to checking all boxes below)
Alabama Maryland South Carolina
Alaska Massachusetts South Dakota
Arizona Michigan Tennessee
Arkansas Minnesota Texas
California Mississippi Utah
Colorado Missouri Vermont
Connecticut Montana Virginia
Delaware Nebraska Washington
District of Columbia Nevada West Virginia
Florida New Hampshire Wisconsin
Georgia New Jersey Wyoming
Hawaii New Mexico
Idaho New York
Illinois North Carolina
Indiana North Dakota
Iowa Ohio
Kansas Oklahoma
Kentucky Oregon
Louisiana Pennsylvania
Maine Rhode Island

All US Territories and Outlying Areas (Selecting this box is equal to checking all
boxes below)
American Samoa Northern Mariana Islands
Federated States of Micronesia Puerto Rico
Guam U.S. Virgin Islands
Midway Islands
♦ Minority and Women Business Enterprise (MWBE) and (HUB) Participation
It is the policy of some entities participating in NCPA to involve minority and women business
enterprises (MWBE) and historically underutilized businesses (HUB) in the purchase of goods and
services. Respondents shall indicate below whether or not they are an M/WBE or HUB certified.
Minority / Women Business Enterprise
• Respondent Certifies that this firm is a M/WBE
Historically Underutilized Business
• Respondent Certifies that this firm is a HUB
♦ Residency
Responding Company’s principal place of business is in the city of San Ramon, State of California.
♦ Felony Conviction Notice
Please Check Applicable Box:
If the 3 rd box is checked, a detailed explanation of the names and convictions must be attached.
♦ Distribution Channel
Which best describes your company’s position in the distribution channel:
Manufacturer Direct Certified education/government reseller
Authorized Distributor Manufacturer marketing through reseller
Value-added reseller Other: System Integrator
Midway Islands

♦ Processing Information
Sales Reports / Accounts Payable
Contact Person: PK Chandrasheker
Title: Vice President of Finance
Company: 8KMiles Software Services, Inc.
Address: 3240 E State Street, Hamilton, NJ 08619
Phone: 1-855-856-4537, Ext 205 Email: pk@8kmiles.com
Purchase Orders
Contact Person: PK Chandrasheker
Title: Vice President of Finance
Company: 8KMiles Software Services, Inc.
Address: 3240 E State Street, Hamilton, NJ 08619
Phone: 1-855-856-4537, Ext 205 Email: pk@8kmiles.com
Sales and Marketing
Contact Person: Sri Vasireddy
Title: Chief Cloud Officer Sales and Solution Engineering
Company: 8KMiles Software Services, Inc.
Address: 44121 Harry Byrd Hwy#275, Ashburn, Va. 20147
Phone: 1-855-856-4537, Ext 203 Email: sri@8kmiles.com
♦ Pricing Information
In addition to the current typical unit pricing furnished herein, the Vendor agrees to offer all
future product introductions at prices that are proportionate to Contract Pricing.
If answer is no, attach a statement detailing how pricing for NCPA participants would be
calculated for future product introductions.
Yes No
This Contract provides for a wide range of products and services for Region 14 and NCPA
members. As a reseller of AWS and other AWS marketplace vendor products and services,
8KMiles’ discounting structure may greatly differ from those vendors. Therefore, 8KMiles
cannot guarantee that the pricing of all future product offerings will be proportional to the
pricing provided here. 8KMiles will assure pricing parity across Region 14 and NCPA
members for similar and like services and terms.
Pricing submitted includes the required NCPA administrative fee. The NCPA fee is
calculated based on the invoice price to the customer.
Yes
No

Vendor will provide additional discounts for purchase of a guaranteed quantity.
Yes No
♦ Cooperatives
List any other cooperative or state contracts currently held or in the process of securing
None at this time

8KMiles Software Services, Inc. (8KMiles) an internet company focused on engineering cloud
computing, mobility and big data innovative and low cost solutions for enterprise, small medium
business (SMB), government, and managed service providers. Founded in 2008, we operate
internationally with offices in North America, India, and Singapore. Our US offices are located
in San Ramon, California, Ashburn, Virginia and Hamilton New Jersey.
As an Amazon Web Services (AWS) Advanced Consulting Partner, 8KMiles offers a
comprehensive suite of cloud solutions that provides our clients the ability to leverage the power
of AWS’s worldwide cloud computing platform and capabilities. We have been working with
Amazon for the last four years. Our Chief Cloud Officer, Sri Vasireddy, previously worked at
AWS where he provided engineering and business development leadership and vision in the
cloud marketplace. The 8KMiles team is expert in providing Cloud Consulting, Migration, and
Engineering Services in the following key areas:
• Technical feasibility assessment and Proofs of Concept
• Engineering of AWS cloud solutions tailored to clients’ security and cost framework
• Infrastructure setup (Production, UAT, Load Testing, etc.)
• Application integration
• Cloud migration services
• Infrastructure optimizations
8KMiles has also developed enterprise Value-Added Cloud Solutions to leverage the cloud in a
secure way. We have engineered a suite of unique solutions, and today we offer the following
Cloud solutions tailored to meet our clients’ needs:
• Secure Virtual Private Cloud (S-VPC) Solutions
• Direct Connect
• Secure Mobile Collaboration Solution
• Big Data Solutions on Hadoop, MapReduce, Hive, HBase, Flume, and Sqoop
As a reseller of AWS services, 8KMiles can save you time by streamlining your deployment of
new applications in the cloud. We demonstrate this daily through our in-depth and
comprehensive understanding of such AWS products as:
• Amazon Elastic Compute Cloud (EC2) for Windows and Linux
• Amazon Virtual Private Cloud (VPC)
• Amazon Elastic Map Reduce (EMR)
• Amazon Elastic Block Storage (EBS)
• Amazon Simple Queue Service (SQS)

• Amazon Simple Notification Service (SNS)
• Amazon Simple Storage Service (S3)
• Amazon Auto Scaling
• Amazon Elastic Load Balancer (ELB)
• Amazon CloudWatch for monitoring
• Amazon Elastic IP
• Amazon MapReduce
• Amazon SimpleDB
• Amazon CloudFront
• Amazon Relational Database Service (RDS)
By effectively leveraging the AWS platform, 8KMiles also offers Managed Services Solutions
for:
• Cloud Hosted Solutions (i.e., “Secure Drop Box”)
• Client Infrastructure and or Application Managed Service
We strive to provide our customers innovative, cost-effective solution that meet their security
and cost profile. Our deep cloud engineering background and extensive knowledge of the AWS
platform gives our customers the ability to quickly leverage the power of cloud computing.
8KMiles has a flat organization, as shown in Figure 1. The key individuals that will be involved
in this contract are identified below;
Suresh Venkatachari
Chief Executive Officer
Sri Vasireddy
Chief Cloud Officer
Sales and Solution Engineering
Sudish Mogli
Vice President, Engineering
and Operations
PK Chandrasheker
Vice President,
Finance

California (Sales and Service):
Address: 12648 Alcosta Boulevard, Suite 165, San Ramon, CA 94583
Point of Contact: Sudish Mogli, Vice President, Engineering and Operations, 1-855-856-4537,
Ext 204
Email Address: sudish@8kmiles.com
New Jersey (Sales and Service):
Address: 3240 E State Street, Ext, Hamilton, NJ 08619
Point of Contact: PK Chandrashekher, Vice President, Finance, 1-855-856-4537, Ext 205
Email Address: pk@8kmiles.com
Virginia (Sales and Service):
Address: 44121 Harry Byrd Hwy#275, Ashburn, Va. 20147
Point of Contact: Sri Vasireddy, Chief Cloud Officer, 1-855-856-4537, Ext 203
Email address: sri@8kmiles.com
All Customer payments are due to 8KMiles in U.S. currency within forty-five (45) days of
receipt of invoice. All delinquent amounts due from Customer to 8KMiles are subject to a late
charge of the lesser of 1–1/2% per month or the maximum rate permitted by law. Customer shall
pay 8KMiles all costs of collection of any past due amounts, including without limitation,
reasonable attorneys’ fees and collection agent fees.
At present, there are 100-plus AWS Consulting Partners that service North American with only
33 classified as Advanced Consulting Partners. These 33 range from very large system
integrators like Deloitte or Accenture to smaller companies like 8KMiles. 8KMiles considers the
following companies our direct competitors:
• Acquilent
• Blue River IT
• Cognizant
• CSS Corporation
• DataPipe
• JHT
• Smartronix

8KMiles is in discussions with K-12 school districts, local government, universities, and nonprofit
organizations for AWS-related solutions. To date, it has been difficult for 8KMiles to
support this market without a contracting vehicle.
8KMiles is one of the few systems integrators with comprehensive knowledge and experience
designing and implementing secure—and cost-effective—cloud computing solutions. 8KMiles
offers more than just consulting engineering and migration services: we offer secure turnkey
enterprise cloud, mobility, and big data solutions (identified in subsection 5.15) that can be
quickly implemented by Region 14 and NCPA members. We have extensive technical
knowledge and successful experience with AWS’s infrastructure and offerings. Key AWS
resellers often ask our company to provide our expertise to their product, technical, and business
people to help advance their product offerings on the AWS cloud. As earlier noted, while Sri
Vasireddy was employed by AWS he was the solutions lead for all state and local education
(SLED) markets. This experience provided Mr. Vasireddy with significant working knowledge
of solutions tailored to this market. These solutions include pay-per-use deployments of Learning
Management Systems (LMS), distant learning solutions, collaboration solutions, parent/student
outreach solutions, and document management and archival solutions for state and local
governments.
8KMiles cloud expertise and knowledge, our people, and our methodologies are key
differentiates from our competitors
Expertise & Knowledge
• Proven cloud strategy and implementation expertise and experience with cloud security,
economics, architecture, infrastructure, platform, migration, optimization, and reengineering
• Proven ability to navigate roadblocks, enabling early adoption of cloud computing
models based on experience, best practices, and lessons learned cross private and public
sectors
Our People
• Our cloud security and cloud computing engineers and architects with hands-on
experience implementing cloud computing solutions and defining high-value strategy
• Expertise across numerous cloud service delivery models (Infrastructure, Platform,
Software), and cloud deployment models (On & Off Premise, Hybrid/Virtual Private
Cloud)
Technology, Processes & Methodology
• Innovative and tested methodology/approach for defining and implementing an
enterprise cloud computing strategy
• Well-defined Systems Engineering and Cost-Benefit Analysis process for strategic IT
transformation in an enterprise environment

8KMiles believes that SLED organizations are poised to benefit heavily from advances in cloud
computing, mobility, and big data mainly driven by student demands. Students are early adopters
of innovation in the consumer space and demand similar solutions at their schools. 8KMiles is
constantly looking for ways to help the IT teams bridge the gap between student’s demands and
compliance constraints imposed by security and legal teams.
Upon award of this contract, 8KMiles will further expand our channel partners program to
include partners that specialize in the education space. We will build turnkey solutions that
address immediate market needs such as Bring Your Own Device (BYOD) and big data
analytics. We will draw on our strong relationship with AWS’s SLED Group to provide
effective, aggressive marketing to NCPA members. Working in conjunction with NCPA,
8KMiles will determine the best way to address and work with their member community. We
will directly market our secure enterprise cloud, mobility, and big data solution to the education
marketplace. We are upgrading the 8KMiles website. When completed and upon award, the new
website will identify this contract and our relationship with Region 14 and NCPA as a key
opportunity for other NCPA members.
Our marketing plan section under Tab 8 provides further detail on how 8KMiles works hand in
hand with AWS to enhance the adoption of cloud services around the world.
8KMiles’s Chief Executive Officer and Chief Cloud Officer will meet with NCPA within thirty
(30) days after contract award to discuss NCPA’s unique needs, our company’s capabilities, and
the most effective ways to reach and help the NCPA member community.
In Tab 7, Pricing & Warranty, we provide the web links for the services defined in Tab 5,
Product and Services. These links provide the online catalog pricing against which Region 14
and NCPA members should apply the discounts offered under this contract. Since our valuedadded
solutions (as well as our consulting, engineering, and migration services) are highly
tailored to our customers, 8KMiles has provided our hourly rates and competencies but not
online pricing/ordering.
8KMiles operates out of three US locations, India, and Singapore . Our technical and helpdesk
customer service is available 8am to 8pm Monday through Friday Eastern Standard Time. Upon
award of the contract, 8KMiles will ensure 24x7x365 helpdesk and technical support for the
solutions and services offered by 8KMiles under this contract that Region 14 and NCPA
members can purchase if required. Furthermore, Region 14 and NCPA members that utilize
Secure Virtual Private Cloud (S-VPC) offerings with the managed services option will have their

environment monitored at no additional cost for events and proactive notifications of incidents
that occur in their environment.
In addition, Region 14 and NCPA members will have access to support offered by AWS. AWS
Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced
and technical support engineers at each of the North America locations. The service helps NCPA
members to successfully utilize the products and features provided by Amazon Web Services.
AWS support is provided in four tiers:
1. Basic: Free forum-based support for any one that subscribes to AWS services.
2. Developer: Email-based support with twelve (12)-hours response time meant for
individual developers.
3. Business: Phone, chat, and email-based support with one (1)-hour response time
designed to meet the needs of small and medium-size businesses and enterprises getting
started with AWS.
4. Enterprise: Phone, chat, email, and a dedicated technical account manager for enterprise
with fifteen (15)-minutes response time designed for AWS power users.
All AWS Support tiers offer customers of AWS Infrastructure Services an unlimited number of
support cases with pay-by-the-month pricing and no long-term contracts. The four tiers provide
developers and businesses the flexibility to choose the support tiers that meet their specific
needs.
The combination of 8KMiles support and AWS support gives Region 14 and NCPA members
the peace of mind they need knowing that there is a person they can reach out to when something
goes wrong. In addition, members that utilize S-VPC with managed services option will have
their environment monitored for events and receive proactive notifications of incidents that occur
in their environment.
Going “green” means different things to business enterprises and individuals. As a technology
consulting company that provides engineering solutions, we focus on remaining as paperless as
possible and minimize printing and paper consumption wherever possible. When purchasing
office supplies, we concentrate on green-friendly products and equipment that reduces our
carbon footprint. We apply energy and water conservation best practices to reduce our operating
expense and limit our consumption of critical resources.
Provide a copy of all current licenses, registrations and certifications issued by federal, state and
local agencies, and any other licenses, registrations or certifications from any other governmental
entity with jurisdiction, allowing respondent to perform the covered services including, but not
limited to, licenses, registrations, or certifications. Certifications can include M/WBE, HUB, and
manufacturer certifications for sales and service.
None

8KMiles will provide a comprehensive set of cloud computing services for Region 14 and NCPA
member organizations. As an Amazon Web Services (AWS) Advanced Consulting Partner,
8KMiles provides a comprehensive suite of Amazon Cloud Services as defined in subsections
5.1–5.10, through our AWS resell agreement. These sections describe AWS offerings, as defined
by AWS, and identify 8KMiles value added services, where applicable. 8KMiles also provides
cloud consulting, migration, and engineering implementation services as defined in subsection
5.11. 8KMiles provides unique cloud product solutions as defined in subsections 5.12–5.16.
8KMiles can tailor each of these services to the specific application and task order requirements
issued under this contract. For the following subsections, we followed the suggested ordered list
of product and service categories in the RFP and included our additional capabilities as added
categories at the end of Tab 5.
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute
capacity in the cloud. It is designed to make web-scale computing easier for Region 14 and
NCPA members. Amazon EC2’s simple web service interface allows Region 14 and NCPA
members to obtain and configure capacity with minimal effort. It provides Region 14 and NCPA
members with complete control of their computing resources and the ability to run their
applications on Amazon’s proven computing environment. Amazon EC2 reduces the time
required to obtain and boot new server instances from days or hours to minutes, allowing Region
14 and NCPA members to quickly scale capacity, both up and down, as their computing
requirements change. Amazon EC2 changes the economics of computing by allowing Region 14
and NCPA members to pay only for capacity that they actually use. Amazon EC2 provides the
tools to build failure resilient applications and isolate themselves from common failure scenarios.
The AWS platform and 8KMiles solutions offer the following key features:
• Secure –Depending on the level of security required, there are three AWS cloud
environments that Region 14 and NCPA members can use to host applications:
1. The AWS classic environment is a quick and easy-to-use environment for trials. It is
meant for applications such as demo environments where security is not a concern.
2. The Virtual Private Cloud (VPC) environment is a private and secure environment
that provides network isolation for every customer and allows customers to host
controlled unclassified data.
3. The AWS GovCloud (US) allows US government agencies and customers to move
more sensitive workloads into the cloud by addressing their specific regulatory and
compliance requirements. The AWS GovCloud (US) framework adheres to US
International Traffic in Arms Regulations (ITAR) requirements.
Table 1 shows the security features offered by AWS for each of the cloud environments offered.

Classic VPC GovCloud
Logical Server and application isolation X X X
Granular information access policy X X X
Logical network isolation X X
Physical server isolation X X
Government only physical network and facility
isolation
X
ITAR compliant (US persons only access)
X
Sample work loads
Public-facing
applications,
web sites,
Dev/Test, etc.
Financial, HR,
ERP, CRM
applications
ITAR-
Compliant and
Government-
Specific Apps
• Elastic – Amazon EC2 enables Region 14 and NCPA members to increase or decrease
capacity within minutes, not hours or days. Region 14 and NCPA members can
commission one, hundreds, or even thousands of server instances simultaneously. Since
this is all controlled with web service APIs, the application can automatically scale itself
up and down depending on its needs.
• Completely Controlled – Region 14 and NCPA members have complete control of their
instances. They have root access to each instance, and can interact with them as they
would any machine. They can stop an instance while retaining the data on a boot partition
and then subsequently restart the same instance using web service APIs. Instances can be
rebooted remotely using web service APIs. Region 14 and NCPA members also have
access to console output of their instances.
• Flexible – Region 14 and NCPA members have the choice of multiple instance types,
operating systems, and software packages. Amazon EC2 allows Region 14 and NCPA
members to select a configuration of memory, CPU, instance storage, and the boot
partition size that is optimal for their choice of operating system and application. For
example, their choice of operating systems includes numerous Linux distributions and
Microsoft Windows Server. Designed for use with other Amazon Web Services, Amazon
EC2 works in conjunction with Amazon Simple Storage Service (Amazon S3), Amazon
Relational Database Service (Amazon RDS), Amazon SimpleDB, and Amazon Simple
Queue Service (Amazon SQS) to provide a complete solution for computing, query
processing, and storage across a wide range of applications.
• Reliable – Amazon EC2 offers a highly reliable environment where replacement
instances can be rapidly and predictably commissioned. The service runs within

Amazon’s proven network infrastructure and datacenters. The Amazon EC2 Service
Level Agreement (SLA) commitment is 99.95% availability for each Amazon EC2
Region.
• In all of the foregoing cases, the AWS security and compliance regime is only applicable
up to the hypervisor. Each Region 14 and NCPA member organization is responsible for
the security and compliance of the applications deployed on AWS. The 8KMiles Secure
VPC (S-VPC) solution provides additional security controls for the applications running
in VPC to meet the application security and compliance requirements. Subsection 5.13
describes the S-VPC solution in more detail.
Amazon Elastic MapReduce (Amazon EMR) is a web service that enables Region 14 and NCPA
members to easily and cost effectively process vast amounts of data. It utilizes a hosted Hadoop
framework running on the web-scale infrastructure of Amazon Elastic Compute Cloud (Amazon
EC2) and Amazon Simple Storage Service (Amazon S3).
Using Amazon Elastic MapReduce, Region 14 and NCPA members can instantly provision as
much or as little capacity as they like to perform data-intensive tasks for applications such as
web indexing, data mining, log file analysis, data warehousing, machine learning, financial
analysis, scientific simulation, and bioinformatics research. Amazon Elastic MapReduce lets
Region 14 and NCPA members focus on crunching or analyzing their data without having to
worry about time-consuming setup, management, or tuning of Hadoop clusters or the compute
capacity upon which they sit.
Amazon Elastic MapReduce automatically spins up a Hadoop implementation of the MapReduce
framework on Amazon EC2 instances, subdividing the data in a job flow into smaller chunks so
that they can be processed (the “map” function) in parallel, and eventually recombining the
processed data into the final solution (the “reduce” function). Amazon S3 serves as the source for
the data being analyzed, and as the output destination for the end results.
The Big Data solution presented in subsection 5.15 describes how 8KMiles can help Region 14
and NCPA members apply Amazon EMR to efficiently analyze vast amounts of data and
improve their decision making capability to improve effectiveness and efficiency of their
mission.
Auto Scaling allows Region 14 and NCPA members to achieve the elasticity benefits by scaling
their Amazon EC2 capacity up or down automatically according to conditions they define. With
Auto Scaling, Region 14 and NCPA members can ensure that the number of Amazon EC2
instances increases seamlessly during demand spikes to maintain performance, and decreases
automatically during demand lulls to minimize costs. Auto Scaling is particularly well suited for
applications that experience hourly, daily, or weekly variability in usage. Auto Scaling is enabled
by Amazon CloudWatch and available at no additional charge beyond Amazon CloudWatch
fees. Key features include:
• Scale out Amazon EC2 instances seamlessly and automatically when demand increases.

• Shed unneeded Amazon EC2 instances automatically and save money when demand
subsides.
• Scale dynamically based on Amazon CloudWatch metrics, or predictably according to a
schedule that customers define.
• Receive notifications via Amazon Simple Notification Service (SNS) to be alerted when
you use Amazon CloudWatch alarms to initiate Auto Scaling actions, or when Auto
Scaling completes an action.
• Run On-Demand or Spot instances, including those inside your Virtual Private Cloud
(VPC) or High Performance Computing (HPC) Clusters.
• Auto Scaling is enabled by Amazon CloudWatch and carries no additional fees.
Elastic Load Balancing automatically distributes incoming application traffic across
multiple Amazon EC2 instances. It enables Region 14 and NCPA members to achieve
even greater fault tolerance in their applications, seamlessly providing the amount of
load balancing capacity needed in response to incoming application traffic. Elastic
Load Balancing detects unhealthy instances within a pool and automatically reroutes
traffic to healthy instances until the unhealthy instances have been restored. Customers
can enable Elastic Load Balancing within a single Availability Zone or across multiple
zones for even more consistent application performance. Elastic Load Balancing can
also be used in an Amazon Virtual Private Cloud (VPC) to distribute traffic between
application tiers. Key features include:
• Distributing incoming traffic across Amazon EC2 instances in a single Availability Zone
or multiple Availability Zones. Elastic Load Balancing automatically scales its request
handling capacity in response to incoming application traffic.
• When used in a VPC, users can create and manage security groups associated with their
Elastic Load Balancing to provide additional networking and security options.
• When used in a VPC, users can create a load balancer without public IP addresses to
serve as an internal (non-Internet facing) load balancer.
• Elastic Load Balancing can detect the health of Amazon EC2 instances. When it detects
unhealthy load-balanced Amazon EC2 instances, it no longer routes traffic to those
Amazon EC2 instances and spreads the load across the remaining healthy Amazon EC2
instances.
• Elastic Load Balancing supports the ability to stick user sessions to specific EC2
instances.
• Elastic Load Balancing supports SSL termination at the Load Balancer, including
offloading SSL decryption from application instances, centralized management of SSL
certificates, and encryption to backend instances with optional public key authentication.
• Flexible cipher support allows users to control the ciphers and protocols that are accepted
by Elastic Load Balancing in the SSL negotiation for client connections.

• Elastic Load Balancing supports use of both the Internet Protocol version 4 and 6 (IPv4
and IPv6).
• Elastic Load Balancing metrics such as request count and request latency are reported by
Amazon CloudWatch.
Amazon CloudFront is a web service for content delivery. It integrates with other Amazon Web
Services to give developers and businesses an easy way to distribute content to end users with
low latency, high data transfer speeds, and no commitments.
Amazon CloudFront can be used to deliver users entire website, including dynamic, static and
streaming content using a global network of edge locations. Requests for content are
automatically routed to the nearest edge location, so content is delivered with the best possible
performance. Amazon CloudFront is optimized to work with other Amazon Web Services, like
Amazon Simple Storage Service (Amazon S3), Amazon Elastic Compute Cloud (Amazon EC2),
Amazon Elastic Load Balancing, and Amazon Route 53. Amazon CloudFront also works
seamlessly with any non-AWS origin server, which stores the original, definitive versions of
your files. Like other Amazon Web Services, there are no contracts or monthly commitments for
using Amazon CloudFront – you pay only for as much or as little content as you actually deliver
through the service. Service highlights include:
• Fast – Using a network of edge locations around the world, Amazon CloudFront caches
copies of static content close to viewers, lowering latency when they download objects
and delivers high, sustained data transfer rates needed to serve large popular objects to
end users at scale. Requests for dynamic content are carried back to origin servers
running in Amazon Web Services (e.g., Amazon EC2 and Elastic Load Balancing) over
optimized network paths for a more reliable and consistent experience. These network
paths are constantly monitored by Amazon and connections from CloudFront edge
locations to the origin are reused to serve dynamic content with the best possible
performance.
• Simple –A single API call lets users get started distributing content from Amazon S3
bucket or Amazon EC2 instance or other origin server through the Amazon CloudFront
network. Or, interact with Amazon CloudFront through the AWS Management Console’s
simple graphical user interface. There is no need to create separate domains for static and
dynamic content. With CloudFront, users can just use the same domain name to point to
all of your website content. Any changes users make to existing configuration take effect
across the entire global network within minutes. Plus, since there’s no need to negotiate
with a sales person, users can get started quickly and begin delivering entire website
using Amazon CloudFront.
• Designed for use with other Amazon Web Services – Amazon CloudFront is designed
for use with other Amazon Web Services, including Amazon S3, where users can durably
store the definitive versions of their static files, and Amazon EC2, where users can run
your application server for dynamically generated content. Amazon CloudFront also
integrates with Elastic Load Balancing. For instance, you can deploy your web
application on Amazon EC2 servers behind Elastic Load Balancing and use Amazon
CloudFront to deliver your entire website.

• Cost-Effective – Amazon CloudFront passes on the benefits of Amazon’s scale to you.
You pay only for the content that you deliver through the network, without minimum
commitments or up-front fees. This applies for any type of content that you deliver –
static, dynamic, streaming media, or a web application with any combination of these.
• Elastic – With Amazon CloudFront, you don’t need to worry about maintaining
expensive web-server capacity to meet the demand from potential traffic spikes for your
content. The service automatically responds as demand increases or decreases without
any intervention from you. Amazon CloudFront also uses multiple layers of caching at
each edge location and collapses simultaneous requests for the same object before
contacting your origin server. These optimizations further help reduce the need to scale
your origin infrastructure as your website becomes more popular.
• Reliable –Amazon CloudFront is built using Amazon’s highly reliable infrastructure.
The distributed nature of edge locations used by Amazon CloudFront automatically
routes end users to the closest available location as required by network conditions.
Origin requests from the edge locations to AWS origin servers (e.g., Amazon EC2,
Amazon S3, etc.) are carried over network paths that Amazon constantly monitors and
optimizes for both availability and performance.
• Global – Amazon CloudFront uses a global network of edge locations, located near
Region 14 and NCPA members in the United States, Europe, Asia, and South America.
AWS offers a range of database services as defined in the following sections. 8KMiles is
experienced in engineering and implementing each of these services.
Amazon Relational Database Service (Amazon RDS) is a web service that makes it easy to set
up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable
capacity while managing time-consuming database administration tasks, freeing the NCPA
member to focus on their applications and business.
Amazon RDS gives Region 14 and NCPA members access to the capabilities of a familiar
MySQL, Oracle, or Microsoft SQL Server database engine. This means that the code,
applications, and tools a customer already uses today with their existing databases can be used
with Amazon RDS. Amazon RDS automatically patches the database software and backs up the
customer’s database, storing the backups for a user-defined retention period and enabling pointin-time
recovery. Region 14 and NCPA members benefit from the flexibility of being able to
scale the compute resources or storage capacity associated with their Database Instance (DB
Instance) via a single API call.
Amazon RDS DB Instances can be provisioned with either standard storage or Provisioned IOPS
storage. Amazon RDS Provisioned IOPS is a storage option designed to deliver fast, predictable,
and consistent I/O performance, and is optimized for I/O-intensive, transactional (OLTP)
database workloads.
In addition, Amazon RDS makes it easy to use replication to enhance availability and reliability
for production workloads. Using the Multi-AZ deployment option, Region 14 and NCPA

members can run mission-critical workloads with high availability and built-in automated failover
from their primary database to a synchronously replicated secondary database in case of a
failure. Amazon RDS for MySQL also enables Region 14 and NCPA members to scale out
beyond the capacity of a single database deployment for read-heavy database workloads. As with
all Amazon Web Services, there are no up-front investments required, and customers pay only
for the resources used.
The features provided by Amazon RDS depend on the DB Engine you select. Visit the Amazon
RDS for MySQL page for supported features for the MySQL engine, the Amazon RDS for
Oracle Database page for supported features of the Oracle database engine or the Amazon RDS
for SQL Server page for supported features for the SQL Server engine.
• Pre-configured Parameters – Amazon RDS DB Instances are pre-configured with a
sensible set of parameters and settings appropriate for the DB Instance class you have
selected. You can simply launch a MySQL, Oracle or SQL Server DB Instance and
connect your application within minutes without additional configuration. If you desire
additional control, you can achieve it via DB Parameter Groups
• Monitoring and Metrics – Amazon RDS provides Amazon CloudWatch metrics for
your DB Instance deployments at no additional charge. You can use the AWS
Management Console to view key operational metrics for your DB Instance deployments,
including compute/memory/storage capacity utilization, I/O activity, and DB Instance
connections.
• Automatic Software Patching – Amazon RDS will make sure that the relational
database software powering your deployment stays up-to-date with the latest patches.
You can exert optional control over when and if your DB Instance is patched via DB
Engine Version Management.
• Automated Backups – Turned on by default, the automated backup feature of Amazon
RDS enables point-in-time recovery for your DB Instance. Amazon RDS will backup
your database and transaction logs and store both for a user-specified retention period.
This allows you to restore your DB Instance to any second during your retention period,
up to the last five minutes. Your automatic backup retention period can be configured to
up to thirty-five (35) days.
• DB Snapshots – DB Snapshots are user-initiated backups of your DB Instance. These
full database backups will be stored by Amazon RDS until you explicitly delete them.
You can create a new DB Instance from a DB Snapshot whenever you desire.
• Provisioned IOPS – Using the Amazon RDS APIs or with a few clicks on the AWS
Management Console, you can provision the IOPS for your database instance and scale it
easily. This functionality is available to you in two stages. Starting immediately, when
you create new DB Instances using the AWS Management Console or the Amazon RDS
APIs, you can provision from 1,000 IOPS to 10,000 IOPS with corresponding storage
from 100GB to 1TB for MySQL and Oracle engines. You can start small and scale up in
increments of 1,000 IOPS and 100GB of storage. If you are using SQL Server then the
maximum IOPS you can provision is 7,000 IOPS.
• Push-Button Scaling – Using the Amazon RDS APIs or with a few clicks on the AWS
Management Console, you can scale the compute and memory resources powering your
deployment up or down. Scale compute operations typically complete within a handful of

minutes. For MySQL and Oracle database engines, as your storage requirements grow,
you can also provision additional storage on-the-fly with zero downtime. If you are using
RDS Provisioned IOPS with the MySQL and Oracle database engines, you can also scale
the throughput of your DB Instance by specifying the IOPS rate from 1,000 IOPS to
10,000 IOPS and corresponding storage from 100GB and 1TB in 1,000 IOPS and 100GB
increments.
• Automatic Host Replacement – Amazon RDS will automatically replace the compute
instance powering your deployment in the event of a hardware failure.
• Replication – Amazon RDS provides two distinct but complementary replication
features: Multi-AZ deployments and Read Replicas that can be used in conjunction to
gain enhanced database availability, protect your latest database updates against
unplanned outages, and scale beyond the capacity constraints of a single DB Instance for
read-heavy database workloads. Multi-AZ deployments are available for the MySQL and
Oracle database engines. Read Replicas are currently supported for the MySQL database
engine.
• Isolation and Security – Using Amazon VPC, you can isolate your DB Instances in your
own virtual network, and connect to your existing IT infrastructure using industrystandard
encrypted IPsec VPN. The VPC functionality is supported by all RDS DB
Engines. To learn more about Amazon RDS in VPC, refer to the Amazon RDS User
Guide. In addition, using Amazon RDS, you can configure firewall settings and control
network access to your DB Instances.
Amazon DynamoDB is a fully managed NoSQL database service that provides fast and
predictable performance with seamless scalability. With a few clicks in the AWS Management
Console, customers can launch a new Amazon DynamoDB database table, scale up or down their
request capacity for the table without downtime or performance degradation, and gain visibility
into resource utilization and performance metrics. Amazon DynamoDB enables customers to
offload the administrative burdens of operating and scaling distributed databases to AWS, so
they don’t have to worry about hardware provisioning, setup and configuration, replication,
software patching, or cluster scaling.
Amazon DynamoDB is designed to address the core problems of database management,
performance, scalability, and reliability. Developers can create a database table that can store and
retrieve any amount of data, and serve any level of request traffic. DynamoDB automatically
spreads the data and traffic for the table over a sufficient number of servers to handle the request
capacity specified by the customer and the amount of data stored, while maintaining consistent,
fast performance. All data items are stored on Solid State Drives (SSDs) and are automatically
replicated across three Availability Zones in a Region to provide built-in high availability and
data durability.
Amazon DynamoDB enables customers to offload the administrative burden of operating and
scaling a highly available distributed database cluster while only paying a low variable price for
the resources they consume.

Amazon ElastiCache is a web service that makes it easy to deploy, operate, and scale an inmemory
cache in the cloud. The service improves the performance of web applications by
allowing you to retrieve information from a fast, managed, in-memory caching system, instead of
relying entirely on slower disk-based databases. Amazon ElastiCache is protocol-compliant with
Memcached, a widely adopted memory object caching system, so code, applications, and popular
tools that you use today with existing Memcached environments will work seamlessly with the
service.
Amazon ElastiCache simplifies and offloads the management, monitoring, and operation of inmemory
cache environments, enabling Region 14 and NCPA members to focus on the
differentiating parts of your applications.
Using Amazon ElastiCache, you can add an in-memory cache to your application architecture in
a matter of minutes. With a few clicks of the AWS Management Console, you can launch a
Cache Cluster consisting of a collection of Cache Nodes, each running Memcached software.
You can then scale the amount of memory associated with your Cache Cluster in minutes by
adding or deleting Cache Nodes to meet the demands of your changing workload. In addition,
Amazon ElastiCache automatically detects and replaces failed Cache Nodes, providing a resilient
system that mitigates the risk of overloaded databases, which slow website and application load
times. Through integration with Amazon CloudWatch, Amazon ElastiCache provides enhanced
visibility into key performance metrics associated with your Cache Nodes.
Amazon provides a simple and intuitive, web-based user interface to manage virtual resources.
The AWS Management Console provides convenient point-and-click web interface for
management of compute, storage, and other cloud resources. AWS provides a log in using your
AWS account name and password. Region 14 and NCPA members can enable AWS Multi-
Factor Authentication (MFA) to their console to further secure access. If MFA is enabled, users
will be prompted for their device’s authentication code as an extra measure of security.
AWS Management Console you can easily manage Amazon S3 buckets and objects. You can
create buckets, upload objects, and manage all aspects of your Amazon S3 resources.
With the AWS Management Console, developers can start and stop EC2 instances, view and
perform actions on running instances, and manage Elastic Block Store volumes with simple
clicks of a mouse. You can also see what configurations you have set (e.g. security groups, key
pairs, and Elastic IPs) and modify them using interactive controls.
AWS Management Console to set up and configure your Virtual Private Cloud (VPC). A simple
wizard will assist you in creating your VPC and subnets, and will also help you establish IPSec
VPN connectivity to your VPC. Once your VPC has been created, use the AWS Management
Console to configure DHCP option sets, subnets, and to launch Amazon EC2 instances within
your VPC.
With the AWS Management Console, developers can view and monitor operational and
performance metrics for AWS resources such as Amazon EC2 instances, EBS volumes, and
Elastic Load Balancers.

In addition, developers can add application metrics and business information to CloudWatch for
monitoring alongside AWS resource metrics. Search and browse your metrics, graph current or
historical metrics to troubleshoot issues and discover trends, create and edit alarms to be notified
of problems, and get at-a-glance overviews of your AWS resource metrics.
The AWS API tools serve as the client interface to create and manage virtual resources using
machine-to-machine interfaces. Users can perform all the functions mentioned above in the Web
based management section using these tools. The Sample Code & Libraries Catalog provides a
listing of code, Software Development Kits (SDK), sample applications, and other tools
available to for use by the AWS developer community. The SDKs for Java, .NET, PHP, Ruby,
iOS and Android can be found at http://aws.amazon.com/code/.
Amazon CloudWatch provides monitoring for AWS cloud resources and the applications
customers run on AWS. Developers and system administrators can use it to collect and track
metrics, gain insight, and react immediately to keep their applications and businesses running
smoothly. Amazon CloudWatch monitors AWS resources such as Amazon EC2 and Amazon
RDS DB instances, and can also monitor custom metrics generated by applications and services.
With Amazon CloudWatch, users gain system-wide visibility into resource utilization,
application performance, and operational health.
Amazon CloudWatch provides a reliable, scalable, and flexible monitoring solution that you can
start using within minutes. Users no longer need to set up, manage, or scale your own monitoring
systems and infrastructure. Using Amazon CloudWatch, you can easily monitor as much or as
little metric data as you need. Amazon CloudWatch lets you programmatically retrieve your
monitoring data, view graphs, and set alarms to help you troubleshoot, spot trends, and take
automated action based on the state of your cloud environment.
Amazon CloudSearch is a fully-managed search service in the cloud that allows customers to
easily integrate fast and highly scalable search functionality into their applications. With a few
clicks in the AWS Management Console, developers simply create a search domain, upload the
data they want to make searchable to Amazon CloudSearch, and the service then automatically
provisions the technology resources required and deploys a highly tuned search index.
Amazon CloudSearch seamlessly scales as the amount of searchable data increases or as the
query rate changes, and developers can change search parameters, fine tune search relevance,
and apply new settings at any time without having to upload the data again.
Amazon CloudSearch enables customers to offload the administrative burden of operating and
scaling a search platform. Customers don't have to worry about hardware provisioning, data
partitioning, or software patches. Amazon CloudSearch offers low, pay-as-you-go pricing with
no up-front expenses or long-term commitments.

Amazon Simple Workflow Service (Amazon SWF) is a workflow service for building scalable,
resilient applications. Whether automating business processes for finance or insurance
applications, building sophisticated data analytics applications, or managing cloud infrastructure
services, Amazon SWF reliably coordinates all of the processing steps within an application.
With traditional development approaches, it is both time-consuming and costly to build and track
processing steps that run at different times and have different durations, while ensuring they are
executed reliably and without duplication. When the execution of applications is distributed
across multiple systems, the coordination of processing steps across those systems presents an
added challenge. Using Amazon SWF, developers can structure the various processing steps in
an application as “tasks” that drive work in distributed applications, and Amazon SWF
coordinates these tasks in a reliable and scalable manner. Amazon SWF manages task execution
dependencies, scheduling, and concurrency based on a developer’s application logic. The service
stores tasks, reliably dispatches them to application components, tracks their progress, and keeps
their latest state.
Amazon SWF is a fully managed service, with no hardware or software to administer, scale,
tune, patch or upgrade. Amazon SWF provides simple API calls that can be executed from code
written in any language and run on your EC2 instances, or any of your machines located
anywhere in the world that can access the Internet. On-premises machines can simply open an
Internet connection to request tasks from SWF APIs, requiring no changes to firewall rules.
Detailed reporting on the current status and execution history of your workflows is available
through the AWS Management Console.
Amazon Simple Queue Service (Amazon SQS) offers a reliable, highly scalable, hosted queue
for storing messages as they travel between computers. By using Amazon SQS, developers can
simply move data between distributed components of their applications that perform different
tasks, without losing messages or requiring each component to be always available. Amazon
SQS makes it easy to build an automated workflow, working in close conjunction with the
Amazon Elastic Compute Cloud (Amazon EC2) and the other AWS infrastructure web services.
Amazon SQS works by exposing Amazon’s web-scale messaging infrastructure as a web
service. Any computer on the Internet can add or read messages without any installed software or
special firewall configurations. Components of applications using Amazon SQS can run
independently, and do not need to be on the same network, developed with the same
technologies, or running at the same time.
Amazon Simple Notification Service (Amazon SNS) is a web service that makes it easy to set
up, operate, and send notifications from the cloud. It provides developers with a highly scalable,
flexible, and cost-effective capability to publish messages from an application and immediately
deliver them to subscribers or other applications. It is designed to make web-scale computing
easier for developers. Amazon SNS provides a simple web services interface and browser-based
Management Console that can be used to create topics you want to notify applications (or
people) about, subscribe clients to these topics, publish messages, and have these messages

delivered over clients’ protocol of choice (e.g., HTTP, email, and SMS. Amazon SNS delivers
notifications to clients using a “push” mechanism that eliminates the need to periodically check
or “poll” for new information and updates. Amazon SNS can be leveraged to build highly
reliable, event-driven workflows and messaging applications without the need for complex
middleware and application management. The potential uses for Amazon SNS include
monitoring applications, workflow systems, time-sensitive information updates, mobile
applications, and many others. As with all Amazon Web Services, there are no up-front
investments required, and you pay only for the resources you use.
Amazon Simple Email Service (Amazon SES) is a highly scalable and cost-effective bulk and
transactional email-sending service for businesses and developers. Amazon SES eliminates the
complexity and expense of building an in-house email solution or licensing, installing, and
operating a third-party email service. The service integrates with other AWS services, making it
easy to send emails from applications being hosted on services such as Amazon EC2. With
Amazon SES there is no long-term commitment, minimum spend or negotiation required -
businesses can utilize a free usage tier and after that enjoy low fees for the number of emails sent
plus data transfer fees.
Building large-scale email solutions to send marketing and transactional messages is often a
complex and costly challenge for businesses. To optimize the percentage of emails that are
successfully delivered, businesses must deal with hassles such as email server management,
network configuration, and meeting rigorous Internet Service Provider (ISP) standards for email
content. Additionally, many third-party email solutions require contract and price negotiations,
as well as significant up-front costs.
Amazon SES eliminates these challenges and enables businesses to benefit from the years of
experience and sophisticated email infrastructure Amazon.com has built to serve its own largescale
customer base. Using SMTP or a simple API call, businesses can now access a highquality,
scalable email infrastructure to efficiently and inexpensively communicate to their
customers. For high email deliverability, Amazon SES uses content filtering technologies to scan
a business’s outgoing email messages to help ensure that the content meets ISP standards. The
email message is then either queued for sending or routed back to the sender for corrective
action. To help businesses further improve the quality of email communications with their
customers, Amazon SES provides a built-in feedback loop, which includes notifications of
bounce backs, failed and successful delivery attempts, and spam complaints.
Region 14 and NCPA members can run business applications in the cloud to lower costs, deploy
the applications more quickly, and simplify infrastructure management. AWS offers a reliable
and flexible cloud infrastructure platform that enables NCPA members to run all types of
business applications, from small departmental solutions to mission-critical applications that
automate company-wide business processes.

Region 14 and NCPA members deploying business applications on AWS can choose between
installing and configuring their own applications or launching entire software stacks from
Oracle, SAP, Microsoft and IBM in minutes by choosing from a large selection of preconfigured
virtual machine images. In both cases, Region 14 and NCPA members may be able to
use their existing software licenses in the AWS cloud with no additional license fees.
In addition to deploying applications to the AWS cloud, Region 14 and NCPA members can also
subscribe to business applications that run on AWS and which are offered as a service [Software
as a Service (SaaS)] by such software vendors as Adobe, Infor, ESRI, Splunk, Consona, and
Coupa. Region 14 and NCPA members can obtain these services from AWS Marketplace (an
online store) that allows them to buy and quickly deploy software that runs on AWS. Region 14
and NCPA members can use AWS Marketplace’s 1-Click deployment to quickly launch preconfigured
software and be charged for what they use, by the hour or month.
In subsections 5.12–5.16, we describe how 8KMiles can help Region 14 and NCPA members
utilize the software available on AWS marketplace and apply it to solve their business needs in a
secure and cost-effective manner.
Amazon Web Services offers Virtual Private Cloud (VPC) for Region 14 and NCPA members to
design their own private network topology that is similar to their data centers while using a
private network addressing scheme. Region 14 and NCPA members can connect their VPC to
their data centers using IPSec tunnels riding on their Virtual Private Network (VPN) or a
dedicated connection using AWS Direct Connect.
Amazon Virtual Private Cloud (Amazon VPC) lets Region 14 and NCPA members provision a
private, isolated section of the Amazon Web Services (AWS) Cloud where members can launch
AWS resources in a virtual network that they define. With Amazon VPC, users can define a
virtual network topology that closely resembles a traditional network that they might operate in
their own data center. Region 14 and NCPA members have complete control over their virtual
networking environment, including selection of their own IP address range, creation of subnets,
and configuration of route tables and network gateways.
Region 14 and NCPA members can easily customize the network configuration for their Amazon
VPC. For example, users can create a public-facing subnet for their web servers that has access
to the Internet, and place their backend systems such as databases or application servers in a
private-facing subnet with no Internet access. Region 14 and NCPA members can leverage
multiple layers of security, including security groups and network access control lists, to help
control access to Amazon EC2 instances in each subnet.
Additionally, Region 14 and NCPA members can create a Hardware VPN connection between
their corporate data center and their VPC and leverage the AWS cloud as an extension of their
corporate data center. Figure 2 shows a notional picture of the AWS VPC infrastructure offering.

A variety of connectivity options exist for users of Amazon VPC: they can connect their VPC to
the Internet, to their datacenter, or both, based on the AWS resources that they want to expose
publicly and those that they want to keep private.
• Connect directly to the Internet (public subnets) – You can launch instances into a
publicly accessible subnet where they can send and receive traffic from the Internet.
• Connect to the Internet using Network Address Translation (private subnets) –
Private subnets can be used for instances that Region 14 and NCPA members do not want
to be directly addressable from the Internet. Instances in a private subnet can access the
Internet without exposing their private IP address by routing their traffic through a
Network Address Translation (NAT) instance in a public subnet.
• Connect securely to a corporate datacenter – All traffic to and from instances in
Region 14 and NCPA members’ VPC can be routed to their corporate datacenter over an
industry standard, encrypted IPsec hardware VPN connection.
• Combine connectivity methods to match the needs of your application – Region 14
and NCPA members can connect a VPC to both the Internet and their corporate
datacenter and configure Amazon VPC route tables to direct all traffic to its proper
destination.
Amazon VPC provides advanced security features such as security groups and network access
control lists to enable inbound and outbound filtering at the instance level and subnet level. In

addition, Region 14 and NCPA members can store data in Amazon S3 and restrict access so that
it’s only accessible from instances in their VPC. Optionally, they can also choose to launch
Dedicated Instances that run on hardware dedicated to a single customer for additional isolation.
AWS Direct Connect makes it easy to establish a dedicated network connection from Region 14
and NCPA members’ premise to AWS. Using AWS Direct Connect, Region 14 and NCPA
members can establish private connectivity between AWS and your datacenter, office, or
colocation environment, which in many cases can reduce your network costs, increase bandwidth
throughput, and provide a more consistent network experience than Internet-based connections.
AWS Direct Connect lets Region 14 and NCPA members establish a dedicated network
connection between their network and one of the AWS Direct Connect locations. Using industry
standard 802.1q VLANs, this dedicated connection can be partitioned into multiple virtual
interfaces. This allows users to use the same connection to access public resources such as
objects stored in Amazon S3 using public IP address space, and private resources such as
Amazon EC2 instances running within an Amazon Virtual Private Cloud (VPC) using private IP
space, while maintaining network separation between the public and private environments.
Virtual interfaces can be reconfigured at any time to meet their changing needs. Key features
include;
• Reduces Region 14 and NCPA Members’ Bandwidth Costs – If users have
bandwidth-heavy workloads that they wish to run in AWS, AWS Direct Connect reduces
their network costs into and out of AWS in two ways. First, by transferring data to and
from AWS directly, they can reduce your bandwidth commitment to your Internet service
provider. Second, all data transferred over your dedicated connection is charged at the
reduced AWS Direct Connect data transfer rate rather than Internet data transfer rates.
• Consistent Network Performance – Network latency over the Internet can vary
given that the Internet is constantly changing how data gets from point A to B. With
AWS Direct Connect, Region 14 and NCPA members choose the data that utilizes the
dedicated connection and how that data is routed which can provide a more consistent
network experience over Internet-based connections.
• Compatible with all AWS Services – AWS Direct Connect is a network service, and
works with all AWS services that are accessible over the Internet, such as Amazon
Simple Storage Service (Amazon S3), Elastic Compute Cloud (Amazon EC2), and
Amazon Virtual Private Cloud (Amazon VPC).
• Private Connectivity to Amazon VPC – Region 14 and NCPA members can use
AWS Direct Connect to establish a private virtual interface from their on-premise
network directly to their Amazon VPC, providing them with a private, high bandwidth
network connection between their network and their VPC. With multiple virtual
interfaces, Region 14 and NCPA members can even establish private connectivity to
multiple VPCs while maintaining network isolation.
• Elastic – AWS Direct Connect makes it easy to scale Region 14 and NCPA members’
connection to meet their needs. AWS Direct Connect provides 1 Gbps and 10 Gbps
connections, and they can easily provision multiple connections if they need more
capacity. Region 14 and NCPA members can also use AWS Direct Connect instead of

establishing a VPN connection over the Internet to their Amazon VPC, avoiding the need
to utilize VPN hardware that frequently can’t support data transfer rates above 4 Gbps.
• Simple – Region 14 and NCPA members can sign up for AWS Direct Connect service
quickly and easily using the AWS Management Console. The console provides a single
view to efficiently manage all their connections and virtual interfaces. Users can also
download customized router templates for their networking equipment after configuring
one or more virtual interfaces.
Amazon offers two types of storage: Amazon Elastic Block Store (EBS) and Amazon Simple
Storage Service (S3). EBS is meant for use as a disk on a server and the user pays for what they
allocate. S3 is an object store that can store large amounts of data on a pay-per-use basis.
Amazon Elastic Block Store (EBS) provides block-level storage volumes for use with Amazon
EC2 instances. Amazon EBS volumes are network attached, and persist independently from the
life of an instance. Amazon EBS provides highly available, highly reliable, predictable storage
volumes that can be attached to a running Amazon EC2 instance and exposed as a device within
the instance. Amazon EBS is particularly suited for applications that require a database, file
system, or access to raw block-level storage.
• Amazon EBS allows Region 14 and NCPA members to create storage volumes from 1
GB to 1 TB that can be mounted as devices by Amazon EC2 instances. Multiple volumes
can be mounted to the same instance.
• Amazon EBS enables Region 14 and NCPA members to provision a specific level of I/O
performance if desired, by choosing a Provisioned IOPS volume. This allows them to
predictably scale to thousands of IOPS per Amazon EC2 instance.
• Storage volumes behave like raw, unformatted block devices, with user-supplied device
names and a block device interface. Region 14 and NCPA members can create a file
system on top of Amazon EBS volumes, or use them in any other way they would use a
block device (like a hard drive).
• Amazon EBS volumes are placed in a specific Availability Zone, and can then be
attached to instances also in that same Availability Zone.
• Each storage volume is automatically replicated within the same Availability Zone. This
prevents data loss due to failure of any single hardware component.
• Amazon EBS also provides the ability to create point-in-time snapshots of volumes,
which are persisted to Amazon S3. These snapshots can be used as the starting point for
new Amazon EBS volumes, and protect data for long-term durability. The same snapshot
can be used to instantiate as many volumes as the user wishes.
• AWS also enables Region 14 and NCPA members to create new volumes from AWS
hosted public data sets.
• Amazon CloudWatch exposes performance metrics for EBS volumes, giving Region 14
and NCPA members insight into bandwidth, throughput, latency, and queue depth. The

metrics are accessible via the AWS CloudWatch API or the AWS Management Console.
For more details, see Amazon CloudWatch.
Amazon S3 is storage for the Internet. It is designed to make web-scale computing easier for
developers.
Amazon S3 provides a simple web services interface that can be used to store and retrieve any
amount of data, at any time, from anywhere on the web. It gives any user access to the same
highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own
global network of web sites. The service aims to maximize benefits of scale and to pass those
benefits on to developers.
Amazon S3 is intentionally built with a minimal feature set, as follows:
• Write, read, and delete objects containing from 1 byte to 5 terabytes of data each. The
number of objects Region 14 and NCPA members can store is unlimited.
• Each object is stored in a bucket and retrieved via a unique, developer-assigned key.
• A bucket can be stored in one of several Regions. Region 14 and NCPA members can
choose a Region to optimize for latency, minimize costs, or address regulatory
requirements. Amazon S3 is currently available in the US Standard, US West (Oregon),
US West (Northern California), EU (Ireland), Asia Pacific (Singapore), Asia Pacific
(Tokyo), South America (Sao Paulo), and GovCloud (US) Regions. The US Standard
Region automatically routes requests to facilities in Northern Virginia or the Pacific
Northwest using network maps.
• Objects stored in a Region never leave the Region unless Region 14 and NCPA members
transfer them out. For example, objects stored in the EU (Ireland) Region never leave the
EU.
• Authentication mechanisms are provided to ensure that data is kept secure from
unauthorized access. Objects can be made private or public, and rights can be granted to
specific users.
• Options for secure data upload/download and encryption of data at rest are provided for
additional data protection.
• Uses standards-based REST and SOAP interfaces designed to work with any Internetdevelopment
toolkit.
• Built to be flexible so that protocol or functional layers can easily be added. The default
download protocol is HTTP. A BitTorrent protocol interface is provided to lower costs
for high-scale distribution.
• Includes options for performing recurring and high volume deletions. For recurring
deletions, rules can be defined to remove sets of objects after a pre-defined time period.
For efficient one-time deletions, up to 1,000 objects can be deleted with a single request.
• Reliability is backed with the Amazon S3 Service Level Agreement.

In Tab 8, Value Added Products and Services, we describe our 8KMiles application support
service as an optional service for an additional cost. Region 14 and NCPA members will always
have access to 8KMiles support services, if they choose the option.
In addition to 8KMiles support service, AWS Support is a one-on-one, fast-response support
channel that is staffed 24x7x365 with experienced and technical support engineers. The service
helps Region 14 and NCPA members to successfully utilize the products and features provided
by Amazon Web Services.
AWS support is provided in four tiers:
1. Basic: Free forum-based support for anyone that subscribes to AWS services.
2. Developer: Email-based support with twelve (12)-hour response time meant for
individual developers.
3. Business: Phone, chat, and email-based support with one (1)-hour response time
designed to meet the needs of small and medium-size businesses and enterprises getting
started with AWS.
4. Enterprise: Phone, chat, email, and a dedicated technical account manager for enterprise
with fifteen (15)-minutes response time designed for AWS power users.
All AWS Support tiers offer customers of AWS Infrastructure Services an unlimited number of
support cases with pay-by-the-month pricing and no long-term contracts. The four tiers provide
developers and businesses the flexibility to choose the support tiers that meet their specific needs
at any point in time.
AWS offers data transfer service for web traffic on a pay-per-use basis. Region 14 and NCPA
members do not incur any set up charges for the web traffic to the public Internet. The charges
only apply to outgoing traffic (Internet traffic that leaves AWS). There is no charge for incoming
traffic.
When Region 14 and NCPA members use a Hardware VPN Connection to their VPC via a
Virtual Private Gateway, a charge applies for every “VPN Connection-hour” that the VPN
connection is provisioned and available. Each partial VPN Connection-hour consumed is billed
as a full hour. Region 14 and NCPA members incur standard AWS data transfer charges for all
data transferred via the VPN Connection.
Region 14 and NCPA members that transfer large amounts of data may prefer to use AWS
Direct Connect. AWS Direct Connect reduces the network costs into and out of AWS in two
ways. First, by transferring data to and from AWS directly, a member can reduce its bandwidth
commitment to its Internet Service Provider. Second, all data transferred over the dedicated
connection is charged at the reduced AWS Direct Connect data transfer rate rather than Internet
data transfer rates.

8KMiles follows AWS best practices in providing a comprehensive set of Cloud Consulting,
Migration, and Engineering Services from concept through implementation. 8KMiles has the
working knowledge and experience that we have accumulated over years of helping customers.
This expertise will provide Region 14 and NCPA members the comfort and confidence that their
migrations will be completed successfully. These services are highly tailored to the client’s
specific technical and business requirements to support a lifecycle model as shown in Figure 3.
To support Region 14 and NCPA members, 8KMiles will make a full range of engineering
services to support the following key areas.
Several factors need to be assessed before an organization makes a move to the cloud. These
include:
• Financial assessment that includes a total cost of operation to ensure cost savings as well
as productivity growth that is enabled by innovation and agility that cloud offers.
• Security assessment to identify what applications can and cannot move to the cloud and
what security controls are required as a part of the move.
• Technical assessment to make sure that applications will run as good or better after they
move to the cloud.
• Policy/Process assessment to make sure the existing information technology (IT) policies
and processes are in place for continuous and reliable operations.
• Licensing and contract assessment to ensure that the applications that move to the cloud
do not introduce any liability or risk.

Once the assessment is complete, 8KMiles believes in providing actionable recommendations. In
this regard, 8KMiles will produce technical reference architecture and provide a technical
reference implementation by building a proof of concept (POC).
Over years, 8KMiles has gained the confidence of the AWS sales team to a degree that the AWS
sales team brings their most strategic accounts to 8KMiles to ensure high rate of success with the
POC. A few such POCs include:
• A large low-cost airline company that required highly scalable infrastructure (starting
hundreds of servers) when they run a promotion on their website.
• A global public sector financial corporation that wanted to prove that they can meet all
the security and compliance requirements they have in their data centers after the move.
This enabled them to leverage AWS global infrastructure to provide better user
experience to their customers and employees around the world.
• A large insurance company that wanted to reduce their daily data processing times from
hours to minutes to make better business decisions.
After completing a successful assessment and demonstrating success with a POC, 8KMiles can
help with the migration of application and data to the cloud and optimize the applications for the
cloud.
As a first step in the migration process, 8KMiles’ team of experts will perform a detailed
technical study of the customer infrastructure requirements and recommend the suitable
architecture to be set up in AWS.
The study will cover all the major layers of the system requirements such as DNS, load
balancers, web, application layers, database, storage, security, internal and external integrations,
monitoring, backup, deployment, and background programs in the AWS infrastructure. 8KMiles
will work closely with Region 14 and NCPA member’s technology team during this step. This is
an essential step in understanding the infrastructure requirements for the engineering phase.
Once the requirements are clear, 8KMiles will proceed to the engineering phase that includes:
1. Identify and suggest the capacity needs of the infrastructure in terms of the number of
Amazon EC2 Instances, Instance Types, Regions, and Availability Zones.
2. Provision the CPU, Memory, IO, and Network bandwidth according to the
requirements of the individual applications and its different layers
3. Configure Amazon Elastic Load Balancer for the application.
4. Configure the Health Check, Timeouts, Thresholds, and Round Robin Algorithms in
ELB.
5. Configure CloudWatch Monitoring for EC2 instances.
6. Configure the necessary AWS Security Groups for revised architecture.

7. Configure IAM (Identity and Access Management) policies, turn off unused services
and ports.
8. Identify and Implement the suggested Instance Capacity and Amazon Machine Image
(AMI) type.
9. Identify the version for caching nodes for the proposed architecture.
10. Identify and implement the suggested RDS database in Multi-AZ with the necessary
number of Read Replicas. Configure the Backup and Maintenance window, frequency,
and schedule.
11. Configure Amazon CloudWatch for monitoring.
12. Configure and implement the backup policies for the Database and Web Layers.
13. Create the base AMI once the initial application setup has been completed.
14. Configure CloudWatch monitoring/ CloudWatch Alarms/Alerts for all the applicable
tiers of the proposed architecture.
The foregoing steps for cloud migration and engineering may vary for different applications. For
example, a web application may require a CloudFront configuration to make use of content
delivery network services to improve the end-user experience. Other applications may have
application integration steps that involve components from AWS Software MarketPlace or other
SaaS offerings. 8KMiles cloud architects and cloud developers are expert in delivering a wide
variety of services that we describe in subsections 5.12–5.16.
Security is a cost versus risk decision. Security requirements vary from application to application
depending on the information that an application stores. Our 8KMiles team has the expertise to
assess the sensitivity of the Region 14 and NCPA members’ information in the application that is
being migrated to the cloud and classify the data to accurately identify the security requirements
that meet compliance needs. Our 8KMiles team has the experience of working with public sector
organizations that follow Federal Information Security Management Act (FISMA) requirements
or educational institutions that follow the Family Education Rights and Privacy Act (FERPA) to
implement the most cost-effective security framework that meets the applicable security
(confidentiality, integrity, and availability) and compliance requirements.
Cloud deployments pay off even more when they are optimized to use the elasticity and pay-peruse
nature of the cloud. 8KMiles will help Region 14 and NCPA members gain the most from
their cloud deployments by optimizing their applications, which includes such tasks as:
1. Analyzing the usage patterns and stopping instances when they are not in use. For
example, a development may not be used between 8 PM and 8 AM in the morning.
Customers can save money by stopping these instances.

2. Reengineering applications to be elastic. An example of this service is to make sure that
the user sessions are not affected when application servers are added or removed based
on load.
3. Identify steady-state utilization of instances after reengineering and purchase reserved
instances to avail 30–50% cost savings over on-demand instances.
1. Decompose relational databases and use less expensive and more effective solutions such
as SimpleDB or DynamoDB where applicable.
8KMiles also provide a set of Value-Added Solutions that can be customized to Region 14 and
NCPA members as described the next subsection.
8KMiles will provide Region 14 and NCPA members value-added solutions that leverage the
AWS platform. Our unique, valued-added solutions have been designed to provide enterpriselevel
cloud security, mobile collaboration, and large-scale data analytics solutions that can be
tailored to Region 14 and NCPA-specific member’s cost, security profile, and technical
requirements. Due to our ability to highly tailor these solutions, pricing will be quoted based on
the NCPA specific requirements.
In this era of on-demand mobile computing, there are more and more requests for making sure
that the distribution of information (personal information and otherwise) onto mobile devices is
protected and secure. Whether we are talking about personal information like social security
numbers, credit card information, or addresses and phone numbers; about personal health
information exchanged between physicians and patients; or even about homework assignments,
student projects, and grades at all levels of education, the security of our own data is critically
important.
8KMiles has designed, developed, and deployed a packaged secure virtual private cloud (S-VPC)
framework that provides assurance of information protection (see Figure 4). As described in
subsection 5.7.1, the Amazon VPC lets customers provision a private, isolated section of the
AWS Cloud. We have integrated a front-end user layer using a Sophos unified threat
management suite. The suite provides firewall services, intrusion protection/detection services,
secure virtual private network (VPN) connectivity, packet filtering, and web application firewall
protection not available via AWS standard offerings. This front-end protects against denial-ofservice
attacks, worms, and hacker exploits; secures email from spam and viruses; filters web
browsing; and provides wireless network protection. An application layer leverages the pay-peruse
approach and elastic AWS services infrastructure in the S-VPC to deliver a scalable and
highly available collaboration solution. Data is encrypted while at rest whether in RDS for
Oracle or RDS for SQL Server. We recommend that each client manages the keys for data
encryption within their own corporate data center with oversight provided by their system
administrators. System administrator access control is provided through the Xceedium Xsuite
Cloud identity and access management solution. This suite supplements the AWS Management
Console by vaulting administrator credentials, enforcing separation of duties, and recording all

accesses and actions. Finally, we provide a management layer that provides continuous real-time
forensics to watch for patterns of malicious activity across the S-VPC framework.
This framework allows our customers to provision almost any application in the application layer
while benefitting from the security and scalability of the S-VPC framework. As part of 8KMiles
engineering service offerings we can help Region 14 and NCPA Members make their
applications cloud ready and integrated into this pre-defined, proven framework.
The security of the framework has been validated by independent third-party auditors and meets
the Federal Information Security Management Act (FISMA) moderate security level, the
Payment Card Industry (PCI) security standard, the Service Organization Control (SOC) 1
standard, and is fully compliant with the Health Insurance Portability and Accountability Act
(HIPAA) standard.
We provide a more detailed example of the use of this framework in subsection 5.14.
The flexibility in combining AWS services into functioning end-to-end platforms can be
overwhelming. Many options and deployment choices are available. The S-VPC framework,
built on the Amazon Virtual Private Cloud, allows us to provide Region 14 and NCPA Members
with three straightforward and easy-to-choose options for a client-based network and
infrastructure deployments. The options will work for whatever applications the members may
want to host in a cloud environment (see Table 2).
Option 1: Multi-client S-VPC on a Virtual Infrastructure. This solution allows deployment
of the network and security infrastructure, as needed, across multiple clients. That is, the network
virtual firewalls and switches are shared across clients and the virtual management zone

monitoring and access control is shared across clients. Each client is provided client-specific
virtual computing and storage. This option is a huge step up from using the Amazon Classic
Cloud because the security of the S-VPC is inherent in each deployment. For example,
enterprises or school systems that want to allow each university, department, or business unit to
have their own application environment can effectively cost-share the front end data center
common infrastructure and controls.
Option 2: Client-Specific S-VPC on a Virtual Infrastructure. This solution provides clientspecific
network infrastructure, including private subnets, virtual firewalls, and switches, and
client-specific virtual management zone and access control. An operating unit within a larger
institution or enterprise may desire to have total control of the entire cloud environment and not
share it with any other clients. We have designed this solution for this type of client that has the
ability to absorb the cost of added infrastructure and assure total peace of mind regarding
security.
Option 3: Client-Specific S-VPC on a Dedicated Infrastructure. This solution provides
dedicated network, security, monitoring, and server computing for each client. This solution is
much closer to building a traditional client-specific, data center managed hosting solution. This
solution still offers the advantages of the S-VPC security, the elastic scalability of the Amazon
services, and the lower cost associated with pay-per-use. Very large enterprises that have more
than 150 machines may find the cost of dedicated machines prohibitive; however, some
customers benefit from these solutions. This option is well suited for clients with a large number
of servers (150+) and which require a single tenant environment to meet their risk profile.
VPC Capabilities
Multi-Client S-VPC
Solution
Client-Specific Virtual
S-VPC Solution
Client-Specific
Dedicated S-VPC
Solution
Firewalls Shared by all clients Virtual Server per client Dedicated Server per client
Security Groups
Shared by all clients but
specific to application
Shared by all clients but
specific to application
Shared by all clients but
specific to application
Monitoring Shared by all clients Virtual Server per client Dedicated Server per client
Privileged Access Shared by all clients Virtual Server per client Dedicated Server per client
Management Zone Shared by all clients Virtual Server per client Dedicated Server per client
Load Balancer Virtual Server per client Virtual Server per client Dedicated Server per client
Server Virtual Server per client Virtual Server per client Dedicated Server per client
Disk Encryption Shared key management Shared key management
Dedicated key
management
These platform solution options offer several key benefits for Region 14 and the wide range of
its NCPA members:

1. They allow for immediate expansion of the Region 14 and NCPA members’ product
offerings by leveraging the AWS low-cost infrastructure and the 8KMiles solutions.
2. They eliminate the need for one-time capital expenditures to expand business capability,
by offering pay-per-use approach.
3. They enable a secure, global computing infrastructure platform.
4. They reduce implementation through the use of established AWS business
arrangements—you can be in business in weeks, not months.
Mobile connectivity is becoming pervasive in today’s society as smartphones and tablets
proliferate. The majority of workers are connected to email and text distribution solutions,
students are increasingly connected to teachers and professors, and patients are connecting with
physicians. The exchange of information, access to documents, and collaboration while on the go
is becoming an essential element of how we live our lives.
8KMiles offers an enterprise-class, secure mobile collaboration solution for today without fear of
data leakage, loss of compliance, or legal risk. Built on the S-VPC framework, the product
integrates the Alfresco content management solution with Amazon’s RDS for data storage (see
Figure 5).
Key features include identity and access control across the user base, full text search, content
version control, on-demand AWS elasticity, and security compliance. A particularly powerful
feature is content collaboration: multiple workers have access to documents and the ability to
change and update content with instant sharing between all participants anywhere in the world.
This capability includes the option to define workflows to direct how and when collaborative
support is needed for rapidly changing documentation.
This 8KMiles solution was implemented by a leading public sector international banking
institution. The components of the 8KMiles collaboration solution are distributed in AWS data
centers worldwide to provide access wherever the bank’s users are at any time.

Consider how K-12 educators and students could use this solution to allow the sharing of
textbooks, reading and homework assignments, homework and project submissions, grades, and
collaboration between students, between teachers, and between schools. School districts are
considering providing tablets starting at the grade school level. This mobile solution can
immediately tie teachers and students together in a coordinated way that was not available even a
year ago.
This solution is a natural add-on for schools or enterprises that have already deployed 8KMiles
secure VPN solutions with the addition of collaboration capabilities.
State and local governments and educational institutions increasingly rely on Big Data to
improve effectiveness of learning by offering personalized learning. A recent paper from the
Brookings Institution, “Big Data for Education: Data Mining, Data Analytics, and Web
Dashboards” concludes by noting that bringing teachers into the “big data” discussion is crucial
because they are the ones, along with parents and students, who will benefit from advances in
research and analysis. Projects that let teachers know which pedagogic techniques are most
effective or how students differ in their style of learning enable instructors to do a better job.
Tailoring education to the individual student is one of the greatest benefits of technology, and
Big Data will help teachers personalize learning.
8KMiles brings years of experience helping organizations worldwide take a systematic approach
to Big Data analytics to improve decision making. Figure 6 shows the framework 8KMiles has
employed in transitioning large amounts of structured and unstructured data into AWS storage
services, cost effectively processing this data using EMR, and populating the data into the AWS
database service for analytics.

Using this framework helps organizations make intelligent decisions by answering questions that
arise in day-to-day operations. Executives are no longer limited by information in their
databases. Using computing power at their disposal, they can populate their databases on demand
with relevant data to answer the question and get answers in minutes.
8KMiles data analytics framework will tailor Region 14 and NCPA members’ data pipeline by
combining the AWS Hadoop offering (EMR), Hadoop ecosystem tools available such as Hive,
and new-generation Extract Transform and Load (ETL) tools like Talend to populate AWS
Relational Database Service (RDS) and AWS DynamoDB, a highly scalable, fully managed
NoSQL database service. The AWS RDS can be Oracle, Microsoft SQL, or MySQL database
that the existing Business Intelligence and Analytics tools in the customer environment can
consume, or 8KMiles can build customized dashboards from data in RDS and DynamoDB.
8KMiles will work with the domain experts within Region 14 and NCPA member organizations
to build algorithms that enable using the massively parallel computing mechanism employed by
EMR. In practical terms, a problem that would require a thousand hours of computation can be
completed in one hour with thousand machines, ten hours using hundred machines, or hundred
hours using ten machines. This allows Region 14 and NCPA members to process large amounts
of data and make decisions quicker by paying the same amount for using a thousand machines
for one hour and getting an answer to a large problem in one hour. This can be further reduced to
minutes by adding more compute capacity if needed.
As Region 14 and NCPA members embrace Big Data solutions to improve their service, they
will often need to use existing data in their data centers for this purpose. Access to this data must
be secure and reliable with low latency between transfers. The AWS Direct Connect offering
provides a means for this; however, the service is only available at selected colocation facilities
with which AMS has partnerships. Region 14 and NCPA members that wish to employ this

service need to procure dedicated connections from these colocation facilities to their data
centers. This process involves gathering bandwidth requirements, determining the right
connection type (MPLS vs. VPLS), architecting proper redundancy, conducting Return on
Investment analysis, and configuring and installing the service to meet the applicable security
needs.
Our 8KMiles Direct Connect Solution is a turnkey offering that includes architecture, design,
procurement, and provisioning of connection from the customer data center to their AWS
environment. Figure 7 describes the process for accomplishing the 8KMiles Direct Connect
Solution utilizing AWS, Amazon Direct Connect, and the member’s data center.

Tab 8: Value Added Products and Services
8KMiles operates out of three US locations, India, and Singapore. Upon award of the contract,
8KMiles will ensure 24x7x365 helpdesk and technical support for the solutions and services
offered by 8KMiles under this contract that Region 14 and NCPA members can purchase if
required. Furthermore, Region 14 and NCPA members that utilize S-VPC offering with managed
services option will have their environment monitored at no additional cost for events and
proactive notifications of incidents that occur in their environment.
In addition, Region 14 and NCPA members will have access to support offered by AWS. AWS
Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced
and technical support engineers at each of the North America location. The service helps NCPA
members to successfully utilize the products and features provided by Amazon Web Services.
AWS support is provided in four tiers:
1. Basic: Free forum-based support for any one that subscribes to AWS services.
2. Developer: Email-based support with twelve (12)-hours response time meant for
individual developers.
3. Business: Phone, chat, and email-based support with one (1)-hour response time
designed to meet the needs of small and medium-size businesses and enterprises getting
started with AWS.
4. Enterprise: Phone, chat, email, and a dedicated technical account manager for enterprise
with fifteen (15)-minutes response time designed for AWS power users.
All AWS Support tiers offer customers of AWS Infrastructure Services an unlimited number of
support cases with pay-by-the-month pricing and no long-term contracts. The four tiers provide
developers and businesses the flexibility to choose the support tiers that meet their specific
needs.
The combination of 8KMiles support and AWS support gives Region 14 and NCPA members
the peace of mind they need knowing that there is a person they can reach out to when something
goes wrong.
8KMiles is one of the early partner companies of Amazon Web Services. The expertise gained
from servicing AWS customers since the inception of services has created a very special
relationship with AWS. To date, Jeff Barr, AWS Chief Evangelist hosts joint webinars with
8KMiles leadership team on various topics in cloud computing. This has created a virtuous cycle
over years with more and more customers trusting 8KMiles with the knowledge and expertise we
bring. As this trust brings more business, the 8KMiles team has gained even more knowledge
and contributed back to the community. One such example is a presentation on “Email
Architecture using SES” by 8KMiles chief architect, Jithu Balakrishnan, that was highlighted on
AWS blog (http://aws.typepad.com/aws/2012/10/aws-week-in-review-october-8-2012.html) this

week. Since AWS blog posts are read by millions of users, it results in more users embracing
8KMiles as their trusted partner that has proven expertise.
In addition to such organic marketing initiatives, 8KMiles is invited to present our solutions at
the AWS events worldwide. The 8KMiles leadership team was invited to present at two major
AWS events during the month of October 2012. Our CTO presented at the AWS summit in
India and received kudos from the AWS CTO and AWS global partnership and alliance
leadership team that visited India for a groundbreaking security framework. 8KMiles’s Chief
Cloud Officer presented at the AWS Global Public Sector Summit in Washington DC.
8KMiles was also invited to demonstrate our solutions at the AWS booth during a tradeshow
where AWS is a diamond sponsor and keynote speaker.
Finally, upon award of this contract, 8KMiles will further expand our channel partners program
to include partners that specialize in the education space. We will build turnkey solutions that
address immediate market needs such as Bring Your Own Device (BYOD) and big data
analytics. We will draw on our strong relationship with AWS’s SLED Group to provide
effective, aggressive marketing to NCPA members. Working in conjunction with NCPA,
8KMiles will determine the best way to address and work with their member community. We
will directly market our secure enterprise cloud, mobility, and big data solution to the education
marketplace. We are also upgrading the 8KMiles website. When completed and upon award, the
new website will identify this contract and our relationship with Region 14 and NCPA as a key
opportunity for other NCPA members.
8KMiles will continue this momentum and market to Region 14 and NCPA members by getting
hosting booths at events such as Educause to showcase their solutions and conduct webinars.
8KMiles will further strengthen the inside sales team and run targeted solution campaigns that
solve real problems that are relevant and beneficial to Region 14 and NCPA members. We will
also provide product sheets to NCPA.

8KMiles acknowledges and agrees to comply with the requirements expressed in the following
documents.
I, the Vendor, am in compliance with all applicable standards, orders or regulations issued
pursuant to the Clean Air Act of 1970, as Amended (42 U.S. C. 1857 (h), Section 508 of the
Clean Water Act, as amended (33 U.S.C. 1368), Executive Order 117389 and Environmental
Protection Agency Regulation, 40 CFR Part 15 as required under OMB Circular A102,
Attachment O, Paragraph 14 (1) regarding reporting violations to the grantor agency and to the
United States Environment Protection Agency Assistant Administrator for the Enforcement.
_____________________________________________________________________________
I hereby further certify that my company has not been debarred, suspended or otherwise
ineligible for participation in Federal Assistance programs under Executive Order 12549,
“Debarment and Suspension”, as described in the Federal Register and Rules and Regulations
Potential Vendor:
8KMiles Software Services, Inc.
Title of Authorized Representative: Chief Executive Officer
Mailing Address: 12647 Alcosta Boulevard, Suite 165, San Ramon, CA 94583
Signature: _________
_______________________________________
Contractor Certification
Contractor’s Employment Eligibility
By entering the contract, Contractor warrants compliance with the Federal Immigration and
Nationality Act (FINA), and all other federal and state immigration laws and regulations. The
Contractor further warrants that it is in compliance with the various state statues of the states it is
will operate this contract in.
Participating Government Entities including School Districts may request verification of
compliance from any Contractor or subcontractor performing work under this Contract. These
Entities reserve the right to confirm compliance in accordance with applicable laws.

Should the Participating Entities suspect or find that the Contractor or any of its subcontractors
are not in compliance, they may pursue any and all remedies allowed by law, including, but not
limited to: suspension of work, termination of the Contract for default, and suspension and/or
debarment of the Contractor. All costs necessary to verify compliance are the responsibility of
the Contractor.
The offeror complies and maintains compliance with the appropriate statutes which requires
compliance with federal immigration laws by State employers, State contractors and State
subcontractors in accordance with the E--Verify Employee Eligibility Verification Program.
Contractor shall comply with governing board policy of the NCPA Participating entities in which
work is being performed
Fingerprint & Background Checks
If required to provide services on school district property at least five (5) times during a month,
contractor shall submit a full set of fingerprints to the school district if requested of each person
or employee who may provide such service. Alternately, the school district may fingerprint those
persons or employees. An exception to this requirement may be made as authorized in
Governing Board policy. The district shall conduct a fingerprint check in accordance with the
appropriate state and federal laws of all contractors, subcontractors or vendors and their
employees for which fingerprints are submitted to the district. Contractor, subcontractors,
vendors and their employees shall not provide services on school district properties until
authorized by the District.
The offeror shall comply with fingerprinting requirements in accordance with appropriate
statutes in the state in which the work is being performed unless otherwise exempted.
Contractor shall comply with governing board policy in the school district or Participating Entity
in which work is being performed
___________________________________________________________________________
Business Operations in Sudan, Iran
In accordance with A.R.S. 35391 and A.R.S. 35393, the Contractor hereby certifies that the
contractor does not have scrutinized business operations in Sudan and/or Iran.
________________
_________________________ Signature of Respondent
________________10/23/12__________________________ Date

I affirm under penalty of perjury of the laws of the State of Texas that:
(1) I am duly authorized to execute this contract on my own behalf or on behalf of the company,
corporation, firm, partnership or individual (Company) listed below;
(2) In connection with this bid, neither I nor any representative of the Company has violated any
provision of the Texas Free Enterprise and Antitrust Act, Tex. Bus. & Comm. Code Chapter 15;
(3) In connection with this bid, neither I nor any representative of the Company has violated any
federal antitrust law; and
(4) Neither I nor any representative of the Company has directly or indirectly communicated any
of the contents of this bid to a competitor of the Company or any other company, corporation,
firm, partnership or individual engaged in the same line of business as the Company.
Vendor: 8KMiles Software Services, Inc.
Bidder: 8KMiles Software Services, Inc.
Signature _____
_________________________________________________
Address: 12647 Alcosta Boulevard, Suite 165, San Ramon, CA 94583
Printed Name Suresh Venkatachari
Phone: 1-855-8564537
Position with Company: Chief Executive Officer
Fax: 1-877-251-3509
Authorizing Official:
Signature: _________________
____________________________________
Printed Name Suresh: Venkatachari
Position with Company: Chief Executive Officer
If a contract or grant involves the use of funds from the federal American Recovery and
Reinvestment Act of 2009, Pub. L. 1115 (“Recovery Act”), the following terms and conditions
apply. As used in this Section, “Contractor/Grantee” means the contractor or grantee receiving
Recovery Act funds under this agreement.
1. The Contractor/Grantee specifically agrees to comply with each of the terms and conditions
contained herein.
2. Contractor/Grantee understands and acknowledges that the federal stimulus funding process
is still evolving and that new requirements for Recovery Act compliance may still be
forthcoming from federal government. Accordingly, Contractor/Grantee specifically agrees that
both it and subcontractors/subgrantees will comply with all such requirements during the
contract period.

AVAILABILITY OF FUNDING
Contractor/Grantee agrees that programs supported with temporary federal funds made available
from the Recovery Act may not be continued once the temporary federal funds are expended.
BUY AMERICA REQUIREMENT
Contractor/Grantee agrees that pursuant to Section 1605 of Title XV of the Recovery Act,
neither Contractor/Grantee or its subcontractors/subgrantees will use Recovery Act funds for a
project for the construction, alternation, maintenance, or repair of a public building or public
work unless all of the iron, steel and manufactured goods used in the project are produced in the
United States in a manner consistent with United States obligations under international
agreements. This requirement shall be applied unless the use of alternative materials has been
approved by a federal agency pursuant to Section 1605.
CONFLICTING REQUIREMENTS
Contractor/Grantee agrees that, to the extent Recovery Act requirements conflict with the
participating agencies requirements, the Recovery Act requirements shall control.
FALSE CLAIMS ACT
Contractor/Grantee agrees that it shall promptly refer to an appropriate federal inspector general
any credible evidence that a principal, employee, agent, subgrantee, subcontractor or other
person has submitted a claim under the federal False Claims Act, as amended, 31 U.S.C. §§3729
3733, or has committed a criminal or civil violation of laws pertaining to fraud, conflict of
interest, bribery, gratuity, or similar misconduct involving those funds.
Contractor/Grantee agrees that if Contractor/Grantee or one of its subcontractors/subgrantees
fails to comply with all applicable federal and state requirements governing the use of Recovery
Act funds, the participating agency may withhold or suspend, in whole or in part, funds awarded
under the program, or recover misspent funds following an audit. This provision is in addition to
all other remedies available to participating agency under all applicable state and federal laws.
INSPECTION OF RECORDS
Contractor/Grantee agrees that it shall permit the United States Comptroller General or his
representative or the appropriate inspector general appointed under section 3 or 8G of the federal
Inspector General Act of 1978, as amended, 5 U.S. App. §§3 and 8(g), or his representative to:
(1) examine any records that directly pertain to, and involve transactions relating to, this
contract; and (2) interview any officer or employee of Contractor/Grantee or any of its
subcontractors/subgrantees regarding the activities funded with funds appropriated or otherwise
made available by the Recovery Act.
JOB POSTING REQUIREMENTS

Section 1512 of the Recovery Act requires states receiving stimulus funds to report on jobs
created and retained as a result of the stimulus funds. Contractors/Grantees who receive
Recovery Act funded contracts are required to post jobs created and retained as a result of
stimulus funds.
PROHIBITION ON USE OF RECOVERY ACT FUNDS
Contractor/Grantee agrees that none of the funds made available under this contract may be used
for any casino or other gambling establishment, aquarium, zoo, golf course, swimming pools, or
similar projects.
REPORTING REQUIREMENTS
Pursuant to Section 1512 of Title XV of the Recovery Act, entities receiving Recovery Act funds
must submit a report to the federal government no later than ten (10) calendar days after the end
of each calendar quarter. This report must contain the information outlined below. Accordingly,
Contractor/Grantee agrees to provide the County with the following information in a timely
manner:
a. The total amount of Recovery Act funds received by Contractor/Grantee during the
Reporting Period;
b. The amount of Recovery Act funds that were expended or obligated during the
Reporting Period;
c. A detailed list of all projects or activities for which Recovery Act funds were
expending or obligated, including:
i. the name of the project or activity;
ii. a description of the project or activity;
iii. an evaluation of the completion status of the project or activity; and
iv. an estimate of the number of jobs created and the number of jobs retained by the
project or activity;
d. or any subcontracts or subgrants equal to or greater than $25,000:
i. The name of the entity receiving the subaward;
ii. The amount of the subaward;
iii. The transaction type;
iv. The North American Industry Classification System (NAICS) code or Catalog of
Federal Domestic Assistance (CFDA) number;
v. Program source;
vi. An award title descriptive of the purpose of each funding action;
vii. The location of the entity receiving the subaward;

viii. The primary location of the subaward, including the city, state, congressional
district and country; and
ix. A unique identifier of the entity receiving the sub--award and the parent entity
of
Contractor/Grantee, should the entity be owned by another.
x. The names and total compensation of the five most highly compensated officers
of the company if it received: 1) 80% or more of its annual gross revenues in
Federal awards; and 2) $25M or more in annual gross revenue from Federal
awards.
e. For any subcontracts or subgrants of less than $25,000 or to individuals, the
information required in d may be reported in the aggregate and requires the
certification of an authorized officer of Contractor/Grantee that the information
contained in the report is accurate.
f. Any other information reasonably requested by the County or required by state or
federal law or regulation. Standard data elements and federal instructions for use in
complying with reporting requirements under Section 1512 of the Recovery Act, are
pending review by the federal government, and were published in the Federal Register,
74 Federal Register, 14824 (April 1, 2009), and are to be provided online at
www.FederalReporting.gov.
SEGREGATION OF FUNDS
Contractor/Grantee agrees that it shall segregate obligations and expenditures of Recovery Act
funds from other funding. No part of funds made available under the Recovery Act may be
comingled with any other funds or used for a purpose other than that of making payments for
costs specifically allowable under the Recovery Act.
Contractor/Grantee agrees that it shall include these standard terms and conditions, including this
requirement, in any of its subcontracts or subgrants in connection with projects funded in whole
or in part with funds available under the Recovery Act.
WAGE REQUIREMENTS
Contractor/Grantee agrees that, in accordance with Section 1606 of Title XVI of the Recovery
Act, both it and its subcontractors shall fully comply with this section in that, notwithstanding
any other provision of law, and in a manner consistent with the other provisions of the Recovery
Act, all laborers and mechanics employed by contractors and subcontractors on projects funded
in whole or in part with funds available under the Recovery Act shall be paid wages at rates not
less than those prevailing on projects of a character similar in the locality, as determined by the
United States Secretary of Labor in accordance with Subchapter IV of Chapter 31 of Title 40 of
the United States Code

WHISTLEBLOWER PROTECTION
Contractor/Grantee agrees that both it and its subcontractors/subgrantees shall comply with
Section 1553 of the Recovery Act, which prohibits all nonfederal Contractor/Grantees of
Recovery Act funds from discharging, demoting or otherwise discriminating against an
employee for disclosures by the employee that the employee reasonably believes are evidence of
(1) gross mismanagement of a contract or grant relating to Recovery Act funds; (2) a gross waste
of Recovery Act funds; (3) a substantial and specific danger to public health or safety related to
the implementation or use of Recovery Act funds; (4) an abuse of authority related to
implementation or use of Recovery Act funds; or (5) a violation of law, rule, or regulation related
to an agency contract (including the competition for or negotiation of a contract) or grant,
awarded or issued relating to Recovery Act funds. In addition, Contractor/Grantee agrees that it
and its subcontractors/subgrantees shall post notice of the rights and remedies available to
employees under Section 1553 of Title XV of the Recovery Act.
If any purchase made under the Master Agreement is funded in whole or in part by Federal
Emergency Management Agency (“FEMA”) grants, Contractor shall comply with all federal
laws and regulations applicable to the receipt of FEMA grants, including, but not limited to the
contractual procedures set forth in Title 44 of the Code of Federal Regulations, Part 13 (“44 CFR
13”).
In addition, Contractor agrees to the following specific provisions:
1) Pursuant to 44 CFR 13.36(i)(1), University is entitled to exercise all administrative,
contractual, or other remedies permitted by law to enforce Contractor’s compliance with the
terms of this Master Agreement, including but not limited to those remedies set forth at 44 CFR
13.43.
2) Pursuant to 44 CFR 13.36(i)(2), University may terminate the Master Agreement for cause or
convenience in accordance with the procedures set forth in the Master Agreement and those
provided by 44 CFR 13.44.
3) Pursuant to 44 CFR 13.36(i)(3)(6)(12), and (13), Contractor shall comply with the following
federal laws:
a. Executive Order 11246 of September 24, 1965, entitled “Equal Employment
Opportunity,” as amended by Executive Order 11375 of October 13, 1967, and as
supplemented in Department of Labor (“DOL”) regulations (41 CFR Ch. 60);
b. Copeland “AntiKickback” Act (18 U.S.C. 874), as supplemented in DOL regulations
(29 CFR Part 3);
c. DavisBacon Act (40 U.S.C. 276a276a7) as supplemented by DOL regulations (29
CFR Part 5);
d. Section 103 and 107 of the Contract Work Hours and Safety Standards Act (40 U.S.C.
32730) as supplemented by DOL regulations (29 CFR Part 5);

e. Section 306 of the Clean Air Act (42 U.S.C. 1857(h), section 508 of the Clean Water
Act (33 U.S.C. 1368), Executive Order 11738, and Environmental Protection Agency
regulations (40 CFR part 15); and
f. Mandatory standards and policies relating to energy efficiency which are contained in
the state energy conservation play issued in compliance with the Energy Policy and
Conservation Act (Pub. L.94163, 89 Stat. 871).
4) Pursuant to 44 CFR 13.36(i)(7), Contractor shall comply with FEMA requirements and
regulations pertaining to reporting, including but not limited to those set forth at 44 CFR 40 and
41.
5) Pursuant to 44 CFR 13.36(i)(8), Contractor agrees to the following provisions 72 regarding
patents:
a. All rights to inventions and/or discoveries that arise or are developed, in the course of
or under this Agreement, shall belong to the participating agency and be disposed of in
accordance with the participating agencies policy. The participating agency, at its own
discretion, may file for patents in connection with all rights to any such inventions and/or
discoveries.
6) Pursuant to 44 CFR 13.36(i)(9), Contractor agrees to the following provisions, regarding
copyrights:
a. If this Agreement results in any copyrightable material or inventions, in accordance
with 44 CFR 13.34, FEMA reserves a royaltyfree, nonexclusive, and irrevocable license
to reproduce, publish or otherwise use, for Federal Government purposes:
1) The copyright in any work developed under a grant or contract; and
2) Any rights of copyright to which a grantee or a contactor purchases ownership with
grant support.
7) Pursuant to 44 CFR 13.36(i)(10), Contractor shall maintain any books, documents, papers,
and records of the Contractor which are directly pertinent to this Master Agreement. At any time
during normal business hours and as often as the participating agency deems necessary,
Contractor shall permit participating agency, FEMA, the Comptroller General of United States,
or any of their duly authorized representatives to inspect and photocopy such records for the
purpose of making audit, examination, excerpts, and transcriptions.
8) Pursuant to 44 CFR 13.36(i)(11), Contractor shall retain all required records for three years
after FEMA or participating agency makes final payments and all other pending matters are
closed. In addition, Contractor shall comply with record retention requirements set forth in 44
CFR 13.42.
Contractor agrees to:
ACCESS TO RECORDS AND REPORTS
a) Maintain all books, records, accounts and reports required under this Contract for a period of
not less than three (3) years after the date of termination or expiration of this Contract or any

extensions thereof except in the event of litigation or settlement of claims arising from the
performance of this Contract, in which case Contractor agrees to maintain same until Public
Agency, the FTA Administrator, the Comptroller General, or any of their duly authorized
representatives, have disposed of all such litigation, appeals, claims or exceptions related thereto.
b) Permit any of the foregoing parties to inspect all work, materials, payrolls, and other data and
records with regard to the Project, and to audit the books, records, and accounts with regard to
the Project and to reproduce by any means whatsoever or to copy excerpts and transcriptions as
reasonably needed for the purpose of audit and examination.
FTA does not require the inclusion of these requirements of Article 1.01 in subcontracts.
Reference 49 CFR 18.39 (i)(11).
CIVIL RIGHTS / TITLE VI REQUIREMENTS
1) Nondiscrimination. In accordance with Title VI of the Civil Rights Act of 1964, as
amended, 42 U.S.C. § 2000d, Section 303 of the Age Discrimination Act of 1975, as amended,
42 U.S.C. § 6102, Section 202 of the Americans with Disabilities Act of 1990, as amended, 42
U.S.C. § 12132, and Federal Transit Law at 49 U.S.C. § 5332, Contractor or subcontractor
agrees that it will not discriminate against any employee or applicant for employment because of
race, color, creed, national origin, sex, marital status age, or disability. In addition, Contractor
agrees to comply with applicable Federal implementing regulations and other implementing
requirements FTA may issue.
2) Equal Employment Opportunity. The following Equal Employment Opportunity
requirements apply to this Contract:
a. Race, Color, Creed, National Origin, Sex. In accordance with Title VII of the Civil
Rights Act, as amended,
42 U.S.C. § 2000e, and Federal Transit Law at 49 U.S.C. § 5332, the Contractor agrees to
comply with all applicable Equal Employment Opportunity requirements of U.S. Dept. of
Labor regulations, “Office of Federal Contract Compliance Programs, Equal
Employment Opportunity, Department of Labor, 41 CFR, Parts 60 et seq., and with any
applicable Federal statutes, executive orders, regulations, and Federal policies that may in
the future affect construction activities undertaken in the course of this Project.
Contractor agrees to take affirmative action to ensure that applicants are employed, and
that employees are treated during employment, without regard to their race, color, creed,
national origin, sex, marital status, or age. Such action shall include, but not be limited
to, the following: employment, upgrading, demotion or transfer, recruitment or
recruitment advertising, layoff or termination, rates of pay or other forms of
compensation; and selection for training, including apprenticeship. In addition,
Contractor agrees to comply with any implementing requirements FTA may issue.
b. Age. In accordance with the Age Discrimination in Employment Act (ADEA) of
1967, as amended, 29
U.S.C. Sections 621 through 634, and Equal Employment Opportunity Commission
(EEOC) implementing regulations, “Age Discrimination in Employment Act”, 29 CFR
Part 1625, prohibit employment discrimination by Contractor against individuals on the

asis of age, including present and prospective employees. In addition, Contractor agrees
to comply with any implementing requirements FTA may issue.
c. Disabilities. In accordance with Section 102 of the Americans with Disabilities Act of
1990, as amended (ADA), 42 U.S.C. Sections 12101 et seq., prohibits discrimination
against qualified individuals with disabilities in programs, activities, and services, and
imposes specific requirements on public and private entities. Contractor agrees that it
will comply with the requirements of the Equal Employment Opportunity Commission
(EEOC), “Regulations to Implement the Equal Employment Provisions of the Americans
with Disabilities Act,” 29 CFR, Part 1630, pertaining to employment of persons with
disabilities and with their responsibilities under Titles I through V of the ADA in
employment, public services, public accommodations, telecommunications, and other
provisions.
d. Segregated Facilities. Contractor certifies that their company does not and will not
maintain or provide for their employees any segregated facilities at any of their
establishments, and that they do not and will not permit their employees to perform their
services at any location under the Contractor’s control where segregated facilities are
maintained. As used in this certification the term “segregated facilities” means any
waiting rooms, work areas, restrooms and washrooms, restaurants and other eating areas,
parking lots, drinking fountains, recreation or entertainment areas, transportation, and
housing facilities provided for employees which are segregated by explicit directive or
are in fact segregated on the basis of race, color, religion or national origin because of
habit, local custom, or otherwise. Contractor agrees that a breach of this certification will
be a violation of this Civil Rights clause.
3) Solicitations for Subcontracts, Including Procurements of Materials and Equipment. In all
solicitations, either by competitive bidding or negotiation, made by Contractor for work to be
performed under a subcontract, including procurements of materials or leases of equipment, each
potential subcontractor or supplier shall be notified by Contractor of Contractor’s obligations
under this Contract and the regulations relative to nondiscrimination on the grounds of race,
color, creed, sex, disability, age or national origin.
4) Sanctions of NonCompliance. In the event of Contractor’s noncompliance with the non--
discrimination provisions of this Contract, Public Agency shall impose such Contract sanctions
as it or the FTA may determine to be appropriate, including, but not limited to: 1) Withholding
of payments to Contractor under the Contract until Contractor complies, and/or; 2) Cancellation,
termination or suspension of the Contract, in whole or in part.
Contractor agrees to include the requirements of this clause in each subcontract financed in
whole or in part with Federal assistance provided by FTA, modified only if necessary to identify
the affected parties.
DISADVANTAGED BUSINESS PARTICIPATION
This Contract is subject to the requirements of Title 49, Code of Federal Regulations, Part 26,
“Participation by Disadvantaged Business Enterprises in Department of Transportation Financial
Assistance Programs”, therefore, it is the policy of the Department of Transportation (DOT) to
ensure that Disadvantaged Business Enterprises (DBEs), as defined in

49 CFR Part 26, have an equal opportunity to receive and participate in the performance of
DOTassisted contracts.
1) NonDiscrimination Assurances. Contractor or subcontractor shall not discriminate on the
basis of race, color, national origin, or sex in the performance of this Contract. Contractor shall
carry out all applicable requirements of 49 CFR Part 26 in the award and administration of DOT
assisted contracts. Failure by Contractor to carry out these requirements is a material breach of
this Contract, which may result in the termination of this Contract or other such remedy as public
agency deems appropriate. Each subcontract
Contractor signs with a subcontractor must include the assurance in this paragraph. (See 49 CFR
26.13(b)).
2) Prompt Payment. Contractor is required to pay each subcontractor performing Work under
this prime Contract for satisfactory performance of that work no later than thirty (30) days after
Contractor’s receipt of payment for that Work from public agency. In addition, Contractor is
required to return any retainage payments to those subcontractors within thirty (30) days after the
subcontractor’s work related to this Contract is satisfactorily completed and any liens have been
secured. Any delay or postponement of payment from the above time frames may occur only for
good cause following written approval of public agency. This clause applies to both DBE and
nonDBE subcontractors. Contractor must promptly notify public agency whenever a DBE
subcontractor performing Work related to this Contract is terminated or fails to complete its
Work, and must make good faith efforts to engage another DBE subcontractor to perform at least
the same amount of work. Contractor may not terminate any DBE subcontractor and perform
that Work through its own forces, or those of an affiliate, without prior written consent of public
agency.
3) DBE Program. In connection with the performance of this Contract, Contractor will
cooperate with public agency in meeting its commitments and goals to ensure that DBEs shall
have the maximum practicable opportunity to compete for subcontract work, regardless of
whether a contract goal is set for this Contract. Contractor agrees to use good faith efforts to
carry out a policy in the award of its subcontracts, agent agreements, and procurement contracts
which will, to the fullest extent, utilize DBEs consistent with the efficient performance of the
Contract.
ENERGY CONSERVATION REQUIREMENTS
Contractor agrees to comply with mandatory standards and policies relating to energy efficiency
which are contained in the State energy conservation plans issued under the Energy Policy and
Conservation Act, as amended, 42 U.S.C. Sections 6321 et seq. and 41 CFR Part 30110.
FEDERAL CHANGES
Contractor shall at all times comply with all applicable FTA regulations, policies, procedures and
directives, including without limitation those listed directly or by reference in the Contract
between public agency and the FTA, as they may be amended or promulgated from time to time
during the term of this contract. Contractor’s failure to so comply shall constitute a material
breach of this Contract.

INCORPORATION OF FEDERAL TRANSIT ADMINISTRATION (FTA) TERMS
The provisions include, in part, certain Standard Terms and Conditions required by the U.S.
Department of Transportation (DOT), whether or not expressly set forth in the preceding
Contract provisions. All contractual provisions required by the DOT, as set forth in the most
current FTA Circular 4220.1F, dated November 1, 2008, are hereby incorporated by reference.
Anything to the contrary herein notwithstanding, all FTA mandated terms shall be deemed to
control in the event of a conflict with other provisions contained in this Contract. Contractor
agrees not to perform any act, fail to perform any act, or refuse to comply with any public agency
requests that would cause public agency to be in violation of the FTA terms and conditions.
NO FEDERAL GOVERNMENT OBLIGATIONS TO THIRD PARTIES
Agency and Contractor acknowledge and agree that, absent the Federal Government’s express
written consent and notwithstanding any concurrence by the Federal Government in or approval
of the solicitation or award of the underlying Contract, the Federal Government is not a party to
this Contract and shall not be subject to any obligations or liabilities to agency, Contractor, or
any other party (whether or not a party to that contract) pertaining to any matter resulting from
the underlying Contract.
Contractor agrees to include the above clause in each subcontract financed in whole or in part
with federal assistance provided by the FTA. It is further agreed that the clause shall not be
modified, except to identify the subcontractor who will be subject to its provisions.
PROGRAM FRAUD AND FALSE OR FRAUDULENT STATEMENTS
Contractor acknowledges that the provisions of the Program Fraud Civil Remedies Act of 1986,
as amended, 31 U.S.C. §§3801 et seq. and U.S. DOT regulations, “Program Fraud Civil
Remedies,” 49 CFR Part 31, apply to its actions pertaining to this Contract. Upon execution of
the underlying Contract, Contractor certifies or affirms the truthfulness and accuracy of any
statement it has made, it makes, it may make, or causes to me made, pertaining to the underlying
Contract or the FTA assisted project for which this Contract Work is being performed.
In addition to other penalties that may be applicable, Contractor further acknowledges that if it
makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or
certification, the Federal Government reserves the right to impose the penalties of the Program
Fraud Civil Remedies Act of 1986 on Contractor to the extent the Federal Government deems
appropriate.
Contractor also acknowledges that if it makes, or causes to me made, a false, fictitious, or
fraudulent claim, statement, submission, or certification to the Federal Government under a
contract connected with a project that is financed in whole or in part with Federal assistance
originally awarded by FTA under the authority of 49 U.S.C. § 5307, the Government reserves
the right to impose the penalties of 18 U.S.C. § 1001 and 49 U.S.C. § 5307 (n)(1) on the
Contractor, to the extent the Federal Government deems appropriate.
Contractor agrees to include the above clauses in each subcontract financed in whole or in part
with Federal assistance provided by FTA. It is further agreed that the clauses shall not be
modified, except to identify the subcontractor who will be subject to the provisions.

Pursuant to certain state notice provisions the following public agencies and political
subdivisions of the referenced public agencies are eligible to access the contract award made
pursuant to this solicitation. Public agencies and political subdivisions are hereby given notice
of the foregoing request for proposal for purposes of complying with the
procedural requirement of said statutes:
Nationwide: http://www.usa.gov/Agencies/Local_Government/Cities.shtml
Other States: Cities, Towns, Villages, and Boroughs as defined in the RFP