ND Training Source Book

ND Training & Engineering Suppliers
developing, implementing and improving management systems and processes through Lean Six
Sigma tools and methods;ISO 9000, AS 9100, QS-9000, TL 9000 standards; cGMP/QSR
regulatory requirements; and Baldrige criteria.Value stream analysis, team building, SPC, FMEA,
due diligence and harmonization of compliance standards are specialties.SAM's professional
trainers and consultants average over 25 years of hands-on governmental, commercial and
industrial experience. They represent almost every major facet of the suppply chain.
Statistical Process Controls, Inc./SPC PRESS
Knoxville, TN 37919
Contact name:
Fran Wheeler
Phone: 865 584-5005 URL:
www.spcpress.com
We provide training in data analysis for all kinds of manufacturing, process, research, and service
organizations. We also carry a complete line of books and training products.
Sterling Institute, Inc.
Fairfax, VA 22030
Contact name:
D. Wortman
Phone: 703 378-2252 URL:
www.sterlinginstitute.com
Headquartered in the Washington D.C. area, Sterling Institute was founded in 1967 by Dr. J.
Sterling Livingston, a former professor in the Harvard Business School. Sterling Institute has
been a leader in the management, employee and organizational training and development field
for over thirty years.The mission of the Sterling Institute Government Services Group is “to enable
public sector agencies to achieve their desired future state.” We create organizational
assessment and educational systems and programs that help government agencies achieve their
goals.In the early 1980's we began to focus on the needs of government. We conducted
extensive research in government agencies to identify the critical issues, decisions, constraints
and tradeoffs that government employees at all levels face, and to develop case studies that
document the practices of people who have dealt with these problems successfully. These real
problems and the “benchmarks of best practices” that resolved them serve as the framework for
our consulting services and training programs.Our transportation customers of the past few years
include the Federal Highway Administration and the Departments of Transportation in Florida,
Georgia, New Jersey, New York and Tennessee.
Steve George
MINNEAPOLIS, MN 55426
Contact name:
Steve George
Phone: 952 484-7674 URL:
www.baldrige.com
Provide ACOE and Baldrige training and assessment support. Training programs include
introduction to the ACOE/Baldrige model, in-depth exploration of the model, and preparation for
an assessment. Assessment support includes team building, research, writing, editing, and
submission for ACOE and/or state quality awards.
STOELTING COMPANY
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