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Facade MaterialsAccording <strong>to</strong> BCA, facade materials should be carefully selected <strong>to</strong>ensure energy efficiency of the building.Some of the measures include- Using glazing with low emmisivity coating allows high transmissionof light without excessive heat gain. It reduces solar heat gainwithout compromising on the level of daylight entering the building.- It is advisable <strong>to</strong> use glazing that allows <strong>ap</strong>proximately 50% ofvisible light transmission <strong>to</strong> ensure a good balance betweenartificial lighting and natural lighting.- According <strong>to</strong> information provided by Efficient WindowCollaborative (EWC), a typical house using windows with doublelow emmisivity glazing can achieve a saving of up <strong>to</strong> 32% coolingenergy cost compared with a house using clear single glazing.The Hunter Douglas’ facade system comprised of the LUXALON ExteriorAluminium Cladding Range which consists of 3 main types:- Multiple Panel- Insulated Sandwich panel- Quadroclad CladdingsWithin these categories there are a number of variations each designed<strong>to</strong> suit a particular use or range of <strong>ap</strong>plications. There is a LUXALONcladding product suitable for virtually any constructional requirementfrom refurbishment <strong>to</strong> new builds.Multiple Panel Cladding SystemThe panels, according <strong>to</strong> type and section can be fabricated from CoatedAluminium, Anodised Aluminium or Stainless Steel. Some profiles caneven be perforated, allowing the Architect the facility <strong>to</strong> design withconcealed lighting from within the facade – visible from the outsideof the building.Panels can be installed horizontally, vertically or diagonally dependingon the desired directional emphasis. Combinations of some of the paneltypes as well as curved facades are possible. In addition, the standardLUXALON colour range includes many different colours and finishes.The system also includes standard round and square corners as wellas cranked panels.This system is ideal for all kinds of utility, commercial and industrialbuildings. It can also be used as an exterior ceiling or be incorporatedin<strong>to</strong> other facades <strong>to</strong> create exciting visual effects. For many new buildand renovation projects the multi panel facade systems have proven<strong>to</strong> be an aesthetic and economical solution.The creative freedom offered by the panels allows designers <strong>to</strong> buildcurves in<strong>to</strong> their designs, creating soft, undulating sh<strong>ap</strong>es, re-entrantcurves and bulkheads. Panelling can be continued from the façade, <strong>to</strong>interior or exterior ceilings, with an imperceptible joint between thehorizontal and vertical panels.Sandwich WallWith LUXALON Sandwich Wall, almost any architectural design canbe translated in<strong>to</strong> a practical solution. The made-<strong>to</strong> measure panelscan be curved or cranked in either length or width.Panel joint patterns have a major influence on the architectural design.LUXALON Sandwich Wall has many panel joints details providing thedesigner with an infinitive number of aesthetic options. In addition,false joints can be integrated across the width or length of a panel,offering even more design possibilities.Characteristics:- Extreme panel flatness.- Choice of skin materials (aluminium, stainless steel, copper etc).- Standard widths but any panel module up <strong>to</strong> 1500mm can be produced.- Panels can be supplied up <strong>to</strong> 12 meters in length for both horizontaland vertical.- “Total” facade system including windows, doors and louvres.- For new-build and over-cladding projects.QuadroClad CladdingsLUXALON QuadroClad is an open jointed cladding system based onrainscreen technology, or sealed system designed specifically for areasof the world where sealed systems are technically required. Channelsare integrated in<strong>to</strong> this unique system <strong>to</strong> allow rain and condensationwater <strong>to</strong> esc<strong>ap</strong>e. QuadroClad is based on honeycomb compositeQuadroClad System7


Sandwich Wall Cladding Systemtechnology that originates from the aircraft industry. The system has been designedin consultation with architects, engineers and installers. QuadroClad comes in manyforms, sizes and sh<strong>ap</strong>es and can be curved or folded.Characteristics:- Extremely flat panel surfaces- Large panel modules max. 1500 x 4500- Choice of skin materials- Low weight per m 2- “Total” facades system including windows, doors and louvres- For new build and over-cladding projectsThe unique system is technically advanced and economical in use and is particularlysuitable both for the outside skin of prestigious office buildings, hotels, airports,hospitals, etc. and for the over-cladding of existing buildings.Day LightingWherever possible, day lighting should be incorporated in<strong>to</strong> the building as thepreferred mode of interior illumination. It provides the highest quality light withsignificant health benefits and feeling of well-being. It also reduces lighting loadand operation costs.Some of the measures include- When using day lighting, care should be taken not <strong>to</strong> introduce <strong>to</strong>o much solarheat gain in<strong>to</strong> the space.- Sun-shading devices should be provided <strong>to</strong> minimise heat gain and also <strong>to</strong>exclude undesired glare. The choice of glaze is also critical in ensuring goodday lighting.- When incorporating day lighting, it is important <strong>to</strong> design a system that minimisescontrast ratios and integrate natural and electric lighting. Lighting design shouldnot only consider energy consumption but occupant satisfaction and productivity.- To have good quality lighting, daylight sensors should be located in a mannersuch that the portion of the lighting zone being controlled experiences fairlyuniform illumination levels.As part of her service, Hunter Douglas Sing<strong>ap</strong>ore provides a unique computer aideddesign and drawing system <strong>to</strong> help architects and designers transform vision in<strong>to</strong>reality in a short period of time.Multi-Panel Installation8


Luxalon® Ceilings Shelter OverCats & DogsIf you quarantine cats and dogs, what would be your <strong>to</strong>p choice forthe ceiling works? Mr Jin Sung of ID Architects Pte Ltdchose Luxalon® Tile Ceiling Type 584x584x0.7mm andStrip Ceiling Type 150C/225C without hesitation. In all,he used 90.57 m 2 of the Tile Ceiling - Thick Perforatedtype and 35.31m 2 of Non-Perforated type, as well as 1,674.12m 2of the Strip Ceiling (also known as Linear Closed Ceiling)Non-Perforated type for the new Sembawang Quarantine Stationlocated at No.10 Lorong Chencharu.Mr Jin said, “The quarantine shelter has <strong>to</strong> be in tip<strong>to</strong>pclean condition as it houses the pets. Hence, havinga ceiling that is easy <strong>to</strong> clean and maintain is my firstpriority as cleanliness is very important <strong>to</strong> prevent anydisease. Of course the light-weight fac<strong>to</strong>r of LUXALONceiling tiles/panels is an added bonus.” Furthermore,Mr Jin has used both LUXALON’s Tile Ceiling and Strip Ceilingworks for his other projects – Adam Road Food Centre andTanglin Halt Market with pleasing results.Designing a shelter <strong>to</strong> house delicate pets may soundeasy but many fac<strong>to</strong>rs have <strong>to</strong> be taken in<strong>to</strong> consideration. Ease-ofmovement,ventilation and noise reduction are some of them.Explaining his design concept, Mr Jin <strong>to</strong>ok the advantage ofthis North-South facing site in Sembawang by laying thebuilding linearly and spreading it across the site at differentlevels on the hill slope. He inter-connected it via walkwayswith ramps, allowing easy movements of the pets. Largeplatforms or open decks were created as pet-holding placesand breath-taking areas for pet owners’ visits. The wholecomplex was designed <strong>to</strong> revolve around the open field withbeautiful greenery, thereby helping <strong>to</strong> reduce the noise createdby pets and enhancing their living environment.In this project that <strong>to</strong>ok 7 months <strong>to</strong> complete, Mr Jinalso used 4 sets of Luxaflex® Slimlines Venetian Blindsand 10 sets of LUXAFLEX Roller Shades.Sembawang Quarantine Station in day view10


An ariel view of Sembawang Quarantine Station that houses 80 dog kennels, 60 cat catteries, 1 administration office, 4 exercise fields, 1 surgical room and 1 car park11


LUXALON Tile Ceiling System brightens up and adds an elegant <strong>to</strong>uch <strong>to</strong> the animal shelter12


During the evenings, the use of LUXALON Ceilings illuminate the front entrance with its glossy materialLUXALON Strip Ceiling System (also known as LUXALON Linear Closed Ceiling System) beautifully lines the corridor13


Postcards from DubaiIn this issue, we are pleased <strong>to</strong> present the Dubai study trip reports of our winners from the NUS Department of Architecture –Hunter Douglas Award 2006 and Sing<strong>ap</strong>ore Polytechnic – Hunter Douglas Award 2006 (Architecture Category).Looking at DubaiLiu Zhenghao – Winner of the BA (Arch)/BA (ID) CategoryWe have <strong>to</strong> makehis<strong>to</strong>ry and <strong>ap</strong>proachthe future with steadysteps, not wait for thefuture <strong>to</strong> come <strong>to</strong> us.“”- HH SheikhMohammed Bin RashidAl Mak<strong>to</strong>umMr. Liu and his mother, having agood time at a desert partyI began my stay in Dubai by exploring theCreek, Dubai’s main water channel, as wellas the surrounding areas of Deira (easternbank) and Bur Dubai (western bank). We <strong>to</strong>okan abra or water taxi, and plied the length ofthe river. The boat experience was a quaintand varied one, as the shoreline had littlevisual legibility and looked more like aBangkok waterway than an Arabian fantasyland - quite a different image of Dubai fromwhat I was expecting. Nevertheless theCreek’s vibrant souks, sprinkling ofpostmodern Arab-inspired buildings anddiverse people groups provided a human<strong>to</strong>uch and a hint of the rich mercantile his<strong>to</strong>ryof the area.On day 2, we hopped on<strong>to</strong> a sightseeing bus<strong>to</strong> explore the new city.A major highlight was the Jumeirah Beachstretch, a highway of <strong>to</strong>urism running parallel<strong>to</strong> the Arabian Gulf. It was a truly aweinspiringexperience <strong>to</strong> see artificial wonderslike the World Islands, the Palm and as wellas the legendary Burj Al Arab one afteranother.The Burj itself had a rather tucked awayentrance and was located on a man-madeisland, accessible only via a narrow bridge<strong>to</strong> enhance the feeling of exclusivity. Therewere many <strong>to</strong>urists taking pictures near theentrance <strong>to</strong> the bridge, as admission wasrestricted <strong>to</strong> only residents and those withmeal reservations there. When we finallymade a lunch reservation and visited the Burjmuch later, the building did not dis<strong>ap</strong>point.The interiors done by KCA Internationalfeatured the 5 elements of water, air, fire,earth and wood in a kaleidoscopic, ultrasaturatedburst of colour, Arabic motifs andsheer opulence. The décor could seem <strong>to</strong>omuch for modernist-trained eyes, but I foundthe overtness <strong>to</strong> be <strong>ap</strong>propriate for theoccasion - it could only h<strong>ap</strong>pen at the Burj.Another highlight of the city <strong>to</strong>ur was SheikhZayed Road, where Dubai’s business district lies.An armada of skyscr<strong>ap</strong>ers lines both sides ofthe road <strong>to</strong> create a strong visual axis; the scenelooked like a futuristic scene from Luc Besson’s“The Fifth Element”, perh<strong>ap</strong>s inspiring the selfproclaimed slogan “City of the Future”.But do not be fooled in<strong>to</strong> thinking this is allthere is: the majority of future Dubai is stilldesert land, and the city is set <strong>to</strong> grow by atleast 400% its original size by 2010 (andcounting). Already, an entire city is risingliterally from nothing further down the roadnear the Jebel Ali district. There are about250 skyscr<strong>ap</strong>ers being built currently in thearea alone, and 4000 buildings all underconstruction simultaneously in Dubai city.As a testament <strong>to</strong> this r<strong>ap</strong>id ballooning, 24%or 30,000 of the world’s cranes are in Dubairight now. When most of this current batch ofconstruction is completed by 2010, Dubai willhave a new down<strong>to</strong>wn complete with theworld’s tallest <strong>to</strong>wer, Burj Dubai sitting in fron<strong>to</strong>f the world’s largest man-made marina(carved right out of the desert), a new airportcity with 6 runways (Heathrow has 2), 3subsequently larger Palm Islands, the World,and a new Dubai Waterfront, the largest ofall the man-made island complexes. On thecards <strong>to</strong>o are Dubailand and Bawadi, thelargest <strong>to</strong>urist and hospitality developmentson the planet. Bawadi alone will contain 31hotels and 29,200 rooms.14


In recent years, Prime Minister SheikhMohammed bin Rashid Al Mak<strong>to</strong>um hassought <strong>to</strong> r<strong>ap</strong>idly diversify Dubai’s economythrough his wholly owned GLC Dubai Holding,by building a mini-city each for each ofthe identified growth sec<strong>to</strong>rs. Thesecompanies and industrial cities include:Dubai Media City, Dubai Studio City,International Media Production Zone, DubaiInternet City, Dubai Outsource Zone, DubaiProperties, Dubai International C<strong>ap</strong>ital, DubaiEnergy, Dubai Knowledge Village, DubaiHealthcare City, Dubai Industrial City,Dubailand, the Jumeirah Group (whichowns Burj Al Arab and other hotels),and Dubiotech. Dubai and the UAE arepreparing in a big way for regional and globaldomination, even stating in Sheikhdombiogr<strong>ap</strong>hy ‘Rashid’s Legacy’ its intentions ofbeing C<strong>ap</strong>ital of the World.The incredible speed at which architectureand cities, for that matter, are materialisedin Dubai deeply challenges thoughts andconventions about design and the process ofcreating. To be fair, most modern buildingsin the emirate are rather identical inconception; ‘iconic’ in their own way and par<strong>to</strong>f an endless genealogy of permutatedelements: glass, steel, swooping curves,curtain walls, spires, in a relatively highquality nevertheless.The need for high speed and a high level ofinnovation necessarily puts pressure ondesigners <strong>to</strong> pull off the next technicalwonder. At an age when originality andconstructive mulling over a project seemsmost valued, there is paradoxically a greateranxiety for architectural confectionary - <strong>ap</strong>henomenon almost disconcerting.All in all, Dubai represents an ideal place <strong>to</strong>watch new realities take sh<strong>ap</strong>e, both for thearchitectural profession and the ongoingglobal-city race. It is a shining metropolisdesigned <strong>to</strong> shake anyone who has seen it.Personally, Dubai speaks <strong>to</strong> me about theneed <strong>to</strong> think big and do things quickly in thispresent age, or risk perishing. Thisconnoisseur-city of the UAE seems <strong>to</strong> thriveon outdoing itself in audacity every now andthen, and constantly sets its sights on nothingbut the finest. Finally, <strong>to</strong> silence detrac<strong>to</strong>rsabout the perceived oil money that is keepingthe economy afloat, I would point <strong>to</strong> the factthat oil exports now account for only 6% ofthe current GDP. Oil money or not, it is vital<strong>to</strong> recognise the need for the quality ofthought. Maybe we should all sit up, takeaway presupposed limitations and start <strong>to</strong>dream?Dubai creek was the default centre of old Dubai, now largely occupied by working-class foreigners15


Looming Ambition - The urban form of Dubai is a reflection of the ideas and personalities of the ruling Sheikhs, in particular Sheikh Mohammed Bin Rashid Al Mak<strong>to</strong>um, the current Vice-Pre16


Construction galore in Jebel Ali – more of such mini-cities <strong>to</strong> comeDUBAI - A City Is BORNEdison Pwee – Winner of Sing<strong>ap</strong>ore Polytechnic– Hunter Douglas Architectural Category 2006Visi<strong>to</strong>rs <strong>to</strong> Dubai will be immediately struckby its stunning architecture.Dubai, which was once a desert has beenreclaimed by man and machine, is beingmade over in<strong>to</strong> a glittering urbanenvironment where neon, glass and metalreign supreme.Dubai without the desert is of courseunimaginable - after all, this is where thecity sprang from.My visit <strong>to</strong> Dubai was a great eye opener. Itmade me realise how much architecture cancontribute <strong>to</strong> the starting journey of adeveloping country.18


The Dubai Museum Wind TowerAl Fahidi Fort, built last century, wasrenovated in the 1970s <strong>to</strong> become amuseum housing archeological finds of4000 years old.The architecture of old Dubai wasinfluenced by the environment, theteachings of Islam and by social culture.There are four categories of architecture,namely, residential (house, tents), religious(mosques), defence (<strong>to</strong>wers, forts) andcommercial (markets). The design of theDubai Museum strongly reflects on theirstrong belief of Islam and the influence oftheir traditional culture.Dubai City in all its vivid transformation,never loses <strong>to</strong>uch with its cultural andreligious roots, bringing forth a new-ageworld-class dynamic city that is differentfrom the rest.Burj Al Arab – Dubai’s rulers wanted alandmark <strong>to</strong> rival the Eiffel Tower orSydney Opera House, and the Burj AlArab (Arabian Tower) is like no otherbuilding. Completed in 1999, it is set on anartificial island about 300m from the shore,near the southern end of Jumeirah Roadin Umm Sequim. The architect, Tom Wrigh<strong>to</strong>f WS Atkins aimed <strong>to</strong> build a “state-of-theart”which is influenced by the profile ofan Arabian sailing ship.Completing the extraordinary trinityof Jumeirah International resorts, theMadinat Jumeirah is located adjacent <strong>to</strong>the Burj Al Arab and the Jumeirah BeachHotel. The resort itself is set among 3kmof winding waterways; the Mina A’Salamis right on the water and features attractiveArabic-style rooms facing the Burj (<strong>to</strong>wers)or the lake. The sand-coloured buildings are<strong>to</strong>pped with legions of wind <strong>to</strong>wers and theinterior is palatial. Mina has a distinctlyvillage feel <strong>to</strong> it which reflects on theharmony of Muslim community.Dubai is changing so r<strong>ap</strong>idly that it may soonbe unrecognisable even <strong>to</strong> regular visi<strong>to</strong>rs.It is set <strong>to</strong> break a series of world recordswhich would redefine global architecturaland engineering standards. With this inmind for the future, we can certainly expectmore exciting architectural development forthis city.19


Mina A Salam - Madinat JumeirahAnother angle of Mina A Salam - Madinat JumeirahBurj Al Arab20


The International AllianceConference 2007 ExperiencePrepare <strong>to</strong> Learn, be Inspired and be Changed. The firstever International Alliance Conference (IAC) organised byHunter Douglas will be held in the Colorado ConventionCenter in Denver, USA, from 25 July <strong>to</strong> 27 July 2007.This is a marketing trade incentive program which is onlyopen <strong>to</strong> <strong>to</strong>p Hunter Douglas Window Fashions Gallerydealers who managed <strong>to</strong> hit the sales target set for thisevent. Attendance <strong>to</strong> this exclusive event is by invitationonly. For dealers of Window Fashions (Sing<strong>ap</strong>ore), theprogramme will include a sightseeing trip <strong>to</strong> Bangkok prior<strong>to</strong> the IAC.Qualified dealers can look forward <strong>to</strong> networkingopportunities with the best of the Hunter Douglas WindowFashions Gallery dealers fromaround the world.Participants include Hunter Douglas Gallery dealers,Showcase Priority Dealers®, Priority Dealers,International Hunter Douglas dealers, Hunter Douglas Fulllinefabrica<strong>to</strong>rs, Alliance service providers, Hunter Douglasproduct brand teams, Industry experts from around theworld.Additionally, nationally renowned keynote speakers suchas Gen. (Ret.) Colin L. Powell, Daniel Burrus, Michelle Lambwill address a variety of <strong>to</strong>pics <strong>to</strong> share with theparticipants how they could pursue innovative ways ofexpanding their businesses. Participants will learn aboutthe future of retailing; what will be important <strong>to</strong> cus<strong>to</strong>mers,how experiences will impact the buying decisions and howmajor brands will ad<strong>ap</strong>t <strong>to</strong> new consumer retail patterns.Several new Hunter Douglas Product introductions andenhancements will also be launched at this event andparticipating dealers will get <strong>to</strong> learn more about thesenew launches first hand. These will be showcased in the92,000 square foot exhibition hall. Each Hunter DouglasBrand Group and Product Development team will also bepresent <strong>to</strong> address any queries.Each Alliance Service Provider will exhibit on the showfloor as well. Dealers will have the opportunity <strong>to</strong> takeadvantage of special offers and understand how eachprogram can help grow their business. These programmesinclude: Vehicle Wr<strong>ap</strong>, Consumer Financing, AnsweringService, Apparel, Consumer S<strong>to</strong>re Audit, Internet Cus<strong>to</strong>merManager (iCM), Gallery Gold Guarantee (if <strong>ap</strong>plicable),Leasing Programs, the LifeTraits Quiz etc.For more information, please contact Sharon Yong ofWindows Fashions Division, Hunter Douglas Sing<strong>ap</strong>orePte Ltd at email:sharon@<strong>hunterdouglas</strong>.com.sgor 6862 4466.Duette Honeycomb Shades22


Heritance ShuttersSilhouette Window ShadingsLine Up of SpeakersDealers can look forward <strong>to</strong> learning from powerful speakers with insightful messages and information on three subject areas.The IAC keynote speaker will be GeneralColin L. Powell, USA (Ret.), one of the mostadmired people in America <strong>to</strong>day. GeneralPowell will share his insights on leadershipand describe his vision for <strong>to</strong>morrow.General Powell will illustrate what it takes<strong>to</strong> be a leader, providing strategies for“taking charge” during times of great changeand great crises. Participants will learn fromGeneral Powell how <strong>to</strong> remain focused, takeresponsibility and work <strong>to</strong>ward improvingprocesses, organisations and people.IAC KeynoteSpeakerGen. Colin L. Powell ,USA (Ret.)Michelle Lamb will speak on the latesttrends in fashion and how this will effectwhat consumers will like, what impact itwill have on the businesses’ look and feel;the types of products, styles and colouredthat will be important and how HunterDouglas will be part of these trends.Michelle LambFounder and Chairman ofMarketing Directions, Inc.Dan, a futurist, will speak on what the futureholds, how it will impact individuals andbusinesses, how <strong>to</strong> forecast the future soas <strong>to</strong> take full advantage of it, leaving one’scompeti<strong>to</strong>rs in the dust. He will also morespecifically address the role technology andinformation will play in the future.Dan has been the featured subject of a PBSSpecial, has <strong>ap</strong>peared on programs such asLarry King, CNN, and Bloomberg, and isquoted in a variety of publications, includingUSA Today, Fortune and Industry Week. Heis the author of six books, including thehighly acclaimed Technotrends, which hasbeen translated in<strong>to</strong> over a dozen languages.Daniel BurrusFounder and CEO ofBurrus ResearchMarv Hopkins was <strong>ap</strong>pointed Chief ExecutiveOfficer of Hunter Douglas Inc., the NorthAmerican manufacturer of cus<strong>to</strong>m windowcoverings, in January 1995.He joined the company in 1986 as the firstpresident of the new Window FashionsDivision, based in Broomfield, Colorado. UnderHopkins’ direction, the division achievedexplosive growth by introducing a series ofaward-winning window coverings that haveachieved universal acclaim among consumersand designers throughout the world. Theseinclude Duette® honeycomb shades,Silhouette® window shadings, Luminette®Privacy Sheers, Vignette® Modern RomanShades, Alouette® LightLouvers, the Alustra®Collection of exclusive window fashions etc.Marv HopkinsPresident and CEO,Hunter Douglas Inc.23


Congratulations <strong>to</strong> the 2007Travel AchieversWe expressed our heartfelt congratulations <strong>to</strong> thefollowing Travel Achievers:Fabrik Etc Pte LtdOmmi InteriorsJ & S DesignJespiritUni Plus FurnishingsThey have each won tickets <strong>to</strong> visit the newest magical Disneyland in Hong Kong. Wewould like <strong>to</strong> thank all retailers who have participated. For those who have not wonthis year, do not despair as Windows <strong>to</strong> the World 2008 will be open soon forparticipation. Stay tuned for our announcement of the next travel destination.MISSIONSTATEMENT &CORE VALUESStrategic Service Direction ofHunter Douglas Sing<strong>ap</strong>oreHunter Douglas Sing<strong>ap</strong>ore’sstrategic service direction embodiesthe following Vision, Mission andCore Values:VISION• As the market leader, we strive <strong>to</strong>have a Hunter Douglas product inevery home and office in Sing<strong>ap</strong>ore• Within the Hunter Douglas group,we aspire <strong>to</strong> be a model companyMISSION• We are the world market leadermanufacturing a wide range ofinnovative and quality architecturaland window covering products• We shall provide on-time delivery,reliable and friendly service at acompetitive price• Our aim is <strong>to</strong> offer fulfilment <strong>to</strong> ourstaff and <strong>to</strong> secure a reasonablereturn <strong>to</strong> our shareholdersCORE VALUESCus<strong>to</strong>mer Oriented• Putting cus<strong>to</strong>mers first• Providing reliable and friendly service• Achieving on-time deliveryInnovation• Seeking continuous improvementand new ideas <strong>to</strong> create value forour cus<strong>to</strong>mers• Striving for creative ways of doingour work betterTeamwork• Working <strong>to</strong>gether harmoniously <strong>to</strong>achieve common goals andobjectivesIntegrity• Honouring our commitments <strong>to</strong>cus<strong>to</strong>mers, staff and organisation• Being sincere and truthfulCommunication• Showing respect andunderstanding for each other• Being frank, open and receptiveStaff Well-being• Providing continuous training anddevelopment• Recognising good performanceWindows <strong>to</strong> the World 2007 Travel AchieversHunter Douglas Sing<strong>ap</strong>ore is a proudrecipient of the Sing<strong>ap</strong>ore Quality ClassPUBLISHER’S NOTEMake A Difference is published by Hunter DouglasSing<strong>ap</strong>ore Pte Ltd. For reproduction of articles andqueries, please contact:The Edi<strong>to</strong>r,“Make A Difference” NewsletterHunter Douglas Sing<strong>ap</strong>ore Pte Ltd15 Joo Koon Crescent, Sing<strong>ap</strong>ore 629015Tel: 68624466, Fax: 68616595Website: www.<strong>hunterdouglas</strong>.com.sgEmail: hds@<strong>hunterdouglas</strong>.com.sg®Registered Trademark of Hunter Douglas Trademark of Hunter DouglasPrinted by Tetra Press Pte Ltd24

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