DIRECTORS’ REPORT(continued)The <strong>Society</strong>’s business activities, together with the factorslikely to affect its future development, performance,position, liquidity <strong>and</strong> capital structure are set out in theChairman’s Statement, Chief Executive’s Review <strong>and</strong> thisDirectors’ Report. In addition, the Risk Management Report<strong>and</strong> note 40 to the financial statements includes furtherinformation on the <strong>Society</strong>’s objectives, policies <strong>and</strong>processes for managing its exposure to liquidity, credit <strong>and</strong>interest rate risk, details of its financial instruments <strong>and</strong>hedging activities.The directors believe that the <strong>Society</strong> is well placed tomanage its business risks successfully despite the currentuncertain economic outlook. After considering factorsincluding default rates on loans, house price movements<strong>and</strong> the <strong>Society</strong>’s capital <strong>and</strong> liquidity position, the directorsare confident that the <strong>Society</strong> has adequate resources tocontinue in business for the foreseeable future. Accordingly,they continue to adopt the going concern basis in preparingthe <strong>Annual</strong> Report & Accounts.DIRECTORS’ STATEMENT PURSUANT TO THEDISCLOSURE AND TRANSPARENCY RULESThe directors confirm that, to the best of each person’sknowledge <strong>and</strong> belief:However, the <strong>Society</strong> is well placed to succeed. It continuesto earn an adequate return from its assets, it is well funded<strong>and</strong> it is not exposed to the scale of impairment lossesfaced by some competitors. And although there hasundoubtedly been a significant increase in the cost ofacquiring <strong>and</strong> retaining retail funding, this is reflected in themarket price for new prime mortgage lending.From the start of the credit crunch, it was the board’s beliefthat the <strong>Society</strong> had the right business model for thesedifficult conditions. Subsequent events have shown this tobe the case <strong>and</strong> the board continues to believe that<strong>Coventry</strong> remains well placed to <strong>report</strong> further progress in2010 <strong>and</strong> beyond.On behalf of the boardDavid HardingChairman1 March 2010• The financial statements, prepared in accordance withIFRS as adopted by the EU, give a true <strong>and</strong> fair view ofthe assets, liabilities, financial position <strong>and</strong> profit of theGroup <strong>and</strong> <strong>Society</strong>; <strong>and</strong>• The management <strong>report</strong> contained in this Directors’Report <strong>and</strong> the Risk Management Report includes a fairreview of the development <strong>and</strong> performance of thebusiness <strong>and</strong> the position of the Group <strong>and</strong> <strong>Society</strong>,together with a description of the principal risks <strong>and</strong>uncertainties that they face.AUDITORSFollowing a thorough review by the Audit Committee, theboard has agreed that a resolution proposing the reappointmentof Ernst & Young LLP as auditors of the<strong>Society</strong> will be submitted at the <strong>Society</strong>’s 2010 AGM.FUTURE DEVELOPMENTSThere can be little doubt that market conditions will remainchallenging throughout 2010. The impact of very lowinterest rates, a restricted financial market <strong>and</strong> furtherregulatory changes, including those affecting capital <strong>and</strong>liquidity, will put pressure on profitability. There is also thepossibility that the recent revival in the housing market <strong>and</strong>wider economy could reverse.18
RISK MANAGEMENT REPORTPRINCIPAL RISKS AND UNCERTAINTIESThe <strong>Society</strong> seeks to underst<strong>and</strong> <strong>and</strong> manage the variousrisks that arise from its operations. The principal risksfacing the <strong>Society</strong> <strong>and</strong> the procedures put in place tomanage them are described below.FINANCIAL RISK MANAGEMENTOBJECTIVES AND POLICIESThe <strong>Society</strong> defines the risks it faces in four categories.These are credit risk, market risk, liquidity risk, <strong>and</strong>operational risk (including compliance <strong>and</strong> financial crime).Credit riskCredit risk is the risk that customers or counterparties willnot meet their financial obligations to the <strong>Society</strong> as theyfall due. For a building society, this risk is most likely topresent itself in the potential inability of customers to repaytheir mortgage or other loan commitments.This retail credit risk is managed through the <strong>Society</strong>’sunderwriting process which seeks to ensure that customersonly assume a debt that they can afford to repay, therebysafeguarding both themselves <strong>and</strong> the <strong>Society</strong>. Shouldcustomers find themselves in financial difficulty, the <strong>Society</strong>has established procedures to ensure that it respondsappropriately. Usually, this involves working with thecustomer to clear arrears or making other arrangementscommensurate with the customer’s circumstances; shouldthe situation deteriorate significantly, it can involve the<strong>Society</strong> taking possession of the underlying property.The <strong>Society</strong>’s exposure to retail credit risk is managed by aspecialist department that <strong>report</strong>s to the Credit Risk <strong>and</strong>Lending Committee which in turn <strong>report</strong>s to the RiskManagement Committee <strong>and</strong> board.Credit risk within the treasury function arises from the riskthat counterparties will be unable to repay loans <strong>and</strong> otherfinancial instruments that the treasury function holds aspart of its liquidity portfolio. This risk is managed byrestrictions on the type of assets held, an assessment ofthe credit worthiness of counterparties <strong>and</strong> by workingwithin exposure limits with each counterparty. The treasuryrisk management team <strong>report</strong>s through the ALCO to theRisk Management Committee <strong>and</strong> to the board.Details of the <strong>Society</strong>’s exposure to credit risk are containedin note 40 to the Accounts.Market riskMarket risk is the risk that the value of income arising fromthe <strong>Society</strong>’s assets <strong>and</strong> liabilities may change adversely asa result of changes in interest rates, exchange rates orhouse prices. The <strong>Society</strong>’s policy is to manage its exposureto these risks within prudent limits. It does this through acombination of matching assets <strong>and</strong> liabilities with offsettinginterest rate or exchange rate characteristics <strong>and</strong> bythe use of derivative financial instruments such as interestrate swaps <strong>and</strong> caps, foreign exchange swaps <strong>and</strong> foreignexchange forward purchase contracts. Control of marketrisk exposure is managed by the ALCO, which makesregular <strong>report</strong>s to the Risk Management Committee <strong>and</strong>board. The most significant elements of market risk for the<strong>Society</strong> are interest rate risk, foreign currency risk <strong>and</strong>house price risk, each of which are described below.Interest rate riskInterest rate risk arises from the different interest ratecharacteristics of the <strong>Society</strong>’s mortgages, savings products<strong>and</strong> other financial instruments. In particular, the issue offixed <strong>and</strong> capped rate mortgages <strong>and</strong> fixed rate savingsproducts exposes an organisation that principally operateswithin a variable rate environment (such as the <strong>Society</strong>) tothe risk that the interest rate fluctuations could cause eithera reduction in interest income or an increase in interestexpense relative to the other interest flows.Where the <strong>Society</strong> has issued fixed rate mortgages, the riskis that a general increase in interest rates would leave the<strong>Society</strong> facing higher interest expense, but without acompensating increase in interest income. In thesecircumstances, the <strong>Society</strong> would typically take out aninterest rate swap with a counterparty bank under which the<strong>Society</strong>’s fixed rate income is exchanged for one based on avariable rate which would be expected to follow the generalpattern of interest rate movements <strong>and</strong> thereby reduce the<strong>Society</strong>’s exposure. Similarly, in cases of issuing fixed ratesavings products, the <strong>Society</strong> would typically take out aninterest rate swap under which the <strong>Society</strong> receives a fixedrate of interest <strong>and</strong> pays a variable rate. With capped ratemortgages, the risk is that if the rates increase above a predeterminedlevel, the <strong>Society</strong> will be unable to increase itsmortgage rate on these products to compensate. In thesecircumstances, the <strong>Society</strong> would typically purchase a ratecap that will pay a variable rate if an agreed index rate(generally LIBOR) exceeds a certain level.19