) Income by business segmentCorporatebankingPeoplebankingFinancialbusinessInvestmentbusinessOthersTotal2010 2009 2010 2009 2010 2009 2010 2009 2010 2009 2010 2009MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$ MCh$Direct Operating MarginFinancial margin 36,056 42,296 17,687 16,919 11,799 1,013 (1,112) (589) (8,070) (7,947) 56,360 51,692Net commissions 5,342 5,495 6,692 6,231 (411) (319) 10,162 7,730 2,938 2,461 24,723 21,598Changes and others 4,521 3,829 332 974 10,340 7,367 4,878 1,929 15,589 5,945 35,660 20,044Credit risk (14,300) (14,424) (5,685) (5,684) - - - - 2,327 5,289 (17,658) (14,819)Total direct operating margin 31,619 37,196 19,026 18,440 21,728 8,061 13,928 9,070 12,784 5,748 99,085 78,515Operating expensesDirect (7,997) (6,611) (10,477) (8,623) (2,081) (1,373) (7,185) (5,706) - - (27,740) (22,313)Indirect (6,042) (4,967) (7,066) (6,046) (1,265) (1,477) - - - (9,615) (14,373) (22,105)Other expenses - - - - - - (472) (553) (17,758) (5,914) (18,230) (6,467)Total operating expenses (14,039) (11,578) (17,543) (14,669) (3,346) (2,850) (7,657) (6,259) (17,758) (15,529) (60,343) (50,885)Total margin 17,580 25,618 1,483 3,771 18,382 5,211 6,271 2,811 (4,974) (9,781) 38,742 27,630Income from investments in companies - - - - - - - - 154 205 154 205Income before income tax 17,580 25,618 1,483 3,771 18,382 5,211 6,271 2,811 (4,820) (9,576) 38,896 27,835Income tax - - - - - - - - (5,186) (4,796) (5,186) (4,796)Consolidated income (loss) for the period 17,580 25,618 1,483 3,771 18,382 5,211 6,271 2,811 (10,006) (14,372) 33,710 23,039Non-controlling interest - - - - - - - - 4 (1) 4 (1)Income attributable to owners of the bank 17,580 25,618 1,483 3,771 18,382 5,211 6,271 2,811 (10,010) (14,371) 33,706 23,040
83P A G E10 financial statements6 . C A S H A N D C A S H E Q U I VA L E N T SDetails of balances included under cash and cash equivalents are as follows:At December 31,2010At December 31,2009MCh$ MCh$Cash and depostis in banksCash 9,891 11,126Deposits in Chile’s Central Bank 60,134 20,169Deposits in national banks 2,002 740Deposits abroad 42,382 32,817Subtotal - cash and deposits in banks 114,409 64,852Unsettled transactions, net 21,860 41,423Resale agreements - 20,807Total cash and cash equivalent 136,269 127,082The level of cash funds and funds in Chile’s Central Bank responds to cash reserve requirements that the Bank must meet on average,monthly.Operations with ongoing settlements correspond to transactions in which only the settlement remains. Settlement of thesetransactions will increase or decrease the funds in Chile’s Central Bank or in foreign banks, normally within 12 or 24 working hours.Details of unsettled transactions are presented below:At December 312010At December 312009MCh$ MCh$AssetsDocuments in other banks (exchange) 23,213 20,350Funds receivable 107,898 95,811Subtotal - assets 131,111 116,161LiabilitiesFunds payable (109,251) (74,738)Subtotal - liabilities (109,251) (74,738)Operations with settlement ongoing, net 21,860 41,423