Mongolia - Parcel Post Compendium
Mongolia - Parcel Post Compendium
Mongolia - Parcel Post Compendium
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<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> OnlineMongol <strong>Post</strong> CompanyLocal currencySDR 1Special charges – <strong>Post</strong>e restante27 <strong>Post</strong>e restante service provided Yes27.1 Amount of charge per parcelLocal currencySDR 0.1527.2 Basis for charge if not an amount perparcelSpecial provisions - Treatment of parcels wrongly accepted28 <strong>Parcel</strong>s returned to sender YesDelivery areas29 <strong>Parcel</strong>s delivered to29.1 all addresses Yes29.2 specific areas only NoCollectionComments:30 Collection of parcels at post officesprovided for30.1 all addresses Yes30.2 specific areas only NoComments:Delivery procedures for parcels for which customs duty andtaxes are payable31 Procedure for parcels for whichcustoms duty is payable31.1 Pick up of parcel at the customs office Yes31.2 Addressee’s address with collection ofcustoms duties and taxes at the time ofdelivery31.3 Delivery to the addressee’s addressafter payment of customs duties andtaxes31.4 Over the counter at the local post officewith immediate payment of customsduties and taxes31.5 OtherYesYesNo33 Retention for parcels for which noticecould not be sent or addressed toposte restante33.1 Normal period 3 Month(s)33.2 Exceptional period<strong>Parcel</strong>s automatically retained34 Office to which a copy of the CP 78verification note should be sentOffice name:Name:Function:<strong>Post</strong>al Operations and Technology Department,Mongol <strong>Post</strong>Mr BATSAIKHAN AmarjargalManager, International Mail OperationsAddress: Mongol <strong>Post</strong>POB 1106ULAAN BAATAR 15160MONGOLIATel:1: (+976)113219762: (+976)99012303Fax: (+976)11321976E-Mail:a.batsaikhan@mongolpost.mnint_mail@mongolpost.mnRequests for withdrawal from the post or alteration, orcorrection of address35 Requests for withdrawal from thepost accepted35.1 Central office (in destination country) towhich requests must be sentOffice name:Name:Function:Yes<strong>Post</strong>al Operations and Technology Department,Mongol <strong>Post</strong>Mr BATSAIKHAN AmarjargalManager, International Mail OperationsAddress: Mongol <strong>Post</strong>POB 1106ULAAN BAATAR 15160MONGOLIATel:1: (+976)113219762: (+976)70078908Fax: (+976)11321976E-Mail:a.batsaikhan@mongolpost.mnint_mail@mongolpost.mnSpecial provisions - Force majeure36 Liability admitted in cases of forcemajeure36.1 Liability admitted for insured parcels onboard ships or aircraft used bydesignated operators36.2 Addressee/sender's reservationsadmitted at the time of deliveryMN - <strong>Mongolia</strong>MNAYesYesYesPeriod of retention32 Period of retention for parcels32.1 Normal period 3 Month(s)32.2 Exceptional periodSpecial provisions - Customs declarations37 Number of CN 23 customsdeclarations required for inboundparcels37.1 Number of CN 23 customs declarationsrequired for parcels in transit37.2 Languages in which CN 23 customsdeclarations can be completed33Date of last update : 28.11.2011Page 3 of 9
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> OnlineMongol <strong>Post</strong> CompanyEnglishSpecial provisions - Method of dispatching accompanyingdocuments38 Documents affixed to the relevantparcelsYes38.1 Documents attached to the parcels bill NoService to customers39 On-line tracking provided Yes39.1 Web site address to access informationhttp://www.mongolpost.mn39.2 Languages in which track and traceinformation is availableEnglishMonth Day(s) National Holidays - DescriptionJanuary 1 New YearFebruary 22 <strong>Mongolia</strong>n Traditional New Year"White Month - The first month of theLunar Year"February 23 <strong>Mongolia</strong>n Traditional New Year"White Month - The first month of theLunar Year"March 8 International Woman's DayJune 1 Mother's and Children's DayJuly 11 <strong>Mongolia</strong>n Traditional CelebrationJuly 12 <strong>Mongolia</strong>n Traditional CelebrationJuly 13 <strong>Mongolia</strong>n Traditional CelebrationNovember 26 Independence DayMN - <strong>Mongolia</strong>MNAService to designated operators40. User of the Internet-based InquirySystem (IBIS)40.1 Details of office(s) responsible forhandling parcel post inquiriesOffice name:Name:Function:Customer Care Center, <strong>Post</strong>al Operations andTechnology Department, Mongol <strong>Post</strong>Mr BATSAIKHAN AmarjargalManager, International Mail OperationsAddress: Mongol <strong>Post</strong>POB 1106ULAAN BAATAR 15160MONGOLIATel:1: (+976)113219762: (+976)70078968Fax: (+976)11321976E-Mail:customercare@mongolpost.mnint_mail@mongolpost.mnHours of service and days(s) on which the inquiry service isoperatingOpening Hours (Local)Day Opening hours 1 Opening hours 2Monday 09:00-13:00 14:00-18:00Tuesday 09:00-13:00 14:00-18:00Wednesday 09:00-13:00 14:00-18:00Thursday 09:00-13:00 14:00-18:00Friday 09:00-13:00 14:00-18:00Saturday - -Sunday - -Languages EnglishNational Holidays41.1 National holidaysNational holiday in 2011YesNational holiday in 2012Month Day(s) National Holidays - DescriptionJanuary 1 New YearFebruary 22 <strong>Mongolia</strong>n Traditional New Year"White Month - The first month of theLunar Year"February 23 <strong>Mongolia</strong>n Traditional New Year"White Month - The first month of theLunar Year"March 8 International Woman's DayJune 1 Mother's and Children's DayJuly 11 <strong>Mongolia</strong>n Traditional CelebrationJuly 12 <strong>Mongolia</strong>n Traditional CelebrationJuly 13 <strong>Mongolia</strong>n Traditional CelebrationNovember 26 Independence DayRegional Holidays41.2 Regional holidaysRegional holiday inMonth Day(s) Regional/Local Holidays –Localities and descriptionCancellation of fees42 Fees cancelled when they concern42.1 parcels returned to sender No42.2 parcels redirected to a third party No42.3 parcels abandoned by the sender No42.4 parcels lost or destroyed Yes42.5 parcels rifled or damaged NoRedirection within the country of destinationDate of last update : 28.11.2011Page 4 of 9
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> OnlineMongol <strong>Post</strong> Company43.1 Redirection done without a request fromthe sender or addresseeNo43.2 Redirection fee charged Yes43.3 Amount of redirection fee (SDR) 5Comments:48 Barcode sample used on all outwardinternational postal parcels.MN - <strong>Mongolia</strong>MNAMiscellaneous provisions – operation of the parcel service44.1 <strong>Post</strong>al parcel services operated by thedesignated postal operator44.2 <strong>Post</strong>al parcel services operated by atransport company or companiesYesNo44.3 Service provided throughout the country Yes<strong>Post</strong>codesLocalitiesOffice(s) of exchange handling parcels45 Details of office(s) of exchangeresponsible for handling parcel postOffice name:IMPC codel:Name:Function:Ulaanbaatar OEMr BATSAIKHAN AmarjargalManager, International Mail OperationsAddress: POB 1106ULAAN BAATAR 15160MONGOLIATel:1: (+976)113219762: (+)Fax: (+976)11321976E-Mail:MNULNAint_mail@mongolpost.mnHours of service and days(s) on which the OE is operatingOpening Hours (Local)Day Opening hours 1 Opening hours 2Monday 00:00-12:00 12:01-23:59Tuesday 00:00-12:00 12:01-23:59Wednesday 00:00-12:00 12:01-23:59Thursday 00:00-12:00 12:01-23:59Friday 00:00-12:00 12:01-23:59Saturday 00:00-12:00 12:01-23:59Sunday 00:00-12:00 12:01-23:59Observations/CommentsDelivery standards46-47 See the annexes.BarcodeDate of last update : 28.11.2011Page 5 of 9
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - AnnexesMongol <strong>Post</strong> CompanyMN - <strong>Mongolia</strong>MNA<strong>Parcel</strong> delivery standards - Air parcelOE NameUlaanbaatar CPOIMPC CodeMNULNATel (+976)321976Fax (+976)321976Hours of operation Monday-Sunday: 00:00-23:59From the airport of destination to the addresseeArrival at the airportDays of delivery by zoneDay Time Zone 1 Zone 2 Zone 3Monday 00:00 - 06:00 Tuesday Thursday FridayMonday 06:01 - 23:59 Wednesday Thursday FridayTuesday 00:00 - 06:00 Wednesday Friday MondayTuesday 06:01 - 23:59 Thursday Friday MondayWednesday 00:00 - 06:00 Thursday Monday TuesdayWednesday 06:01 - 23:59 Friday Monday TuesdayThursday 00:00 - 06:00 Friday Tuesday WednesdayThursday 06:01 - 23:59 Monday Tuesday WednesdayFriday 00:00 - 06:00 Monday Wednesday ThursdayFriday 06:01 - 23:59 Monday Wednesday ThursdaySaturday 00:00 - 06:00 Monday Wednesday ThursdaySaturday 06:01 - 23:59 Monday Wednesday ThursdaySunday 00:00 - 06:00 Tuesday Thursday FridaySunday 06:01 - 23:59 Tuesday Thursday FridayDefinition of zonesZone 1:<strong>Post</strong>codesStarts with 11XXX-18XXXCitiesZone 2:<strong>Post</strong>codesStarts with 21XXX, 22XXX, 23XXX, 41XXX,42XXX, 43XXX, 44XXX, 45XXX, 46XXX,48XXX, 61XXX, 62XXX, 63XXX, 65XXX, 67XXXCitiesZone 3:<strong>Post</strong>codesStarts with 64XXX, 81XXX, 82XXX, 83XXX,84XXX, 85XXXCitiesDate of last update : 28.11.2011Page 6 of 9
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - AnnexesMongol <strong>Post</strong> CompanyMN - <strong>Mongolia</strong>MNAArrival at office of exchange:2 hoursCustoms clearance times:Items subject to customs duty:Items not subject to customs duty:Comments:24-72 hours2-3 hours1. OE operator 7 days a week with the exception of publicholidays.2. PROVINCE is divided into Sub-provinces named"Soum". The Soums of all aimags are in Zone 3.Date of last update : 28.11.2011Page 7 of 9
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - AnnexesMongol <strong>Post</strong> CompanyMN - <strong>Mongolia</strong>MNA<strong>Parcel</strong> delivery standards - Surface parcelOE NameUlaanbaatar CPOIMPC CodeMNULNATel (+976)321976Fax (+976)321976Hours of operation Monday-Sunday: 00:00-23:59From the airport/port/office of exchange of destination to the addresseeArrival at the airportDays of delivery by zoneDay Time Zone 1 Zone 2 Zone 3Monday 00:00 - 06:00 Wednesday Friday MondayMonday 06:01 - 23:59 Thursday Friday MondayTuesday 00:00 - 06:00 Thursday Monday TuesdayTuesday 06:01 - 23:59 Friday Monday TuesdayWednesday 00:00 - 06:00 Friday Tuesday WednesdayWednesday 06:01 - 23:59 Monday Tuesday WednesdayThursday 00:00 - 06:00 Monday Wednesday ThursdayThursday 06:01 - 23:59 Tuesday Wednesday ThursdayFriday 00:00 - 06:00 Tuesday Thursday FridayFriday 06:01 - 23:59 Wednesday Thursday FridaySaturday 00:00 - 06:00 Tuesday Friday MondaySaturday 06:01 - 23:59 Wednesday Friday MondaySunday 00:00 - 06:00 Tuesday Friday MondaySunday 06:01 - 23:59 Wednesday Friday MondayDefinition of zonesZone 1:<strong>Post</strong>codesStarts with 11XXX-18XXXCitiesZone 2:<strong>Post</strong>codesStarts with 21XXX, 22XXX, 23XXX, 41XXX,42XXX, 43XXX, 44XXX, 45XXX, 46XXX,48XXX, 61XXX, 62XXX, 63XXX, 65XXX, 67XXXCitiesZone 3:<strong>Post</strong>codesStarts with 64XXX, 81XXX, 82XXX, 83XXX,84XXX, 85XXXCitiesDate of last update : 28.11.2011Page 8 of 9
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - AnnexesMongol <strong>Post</strong> CompanyMN - <strong>Mongolia</strong>MNAArrival at office of exchange:2 hoursCustoms clearance times:Items subject to customs duty:Items not subject to customs duty:Comments:24-72 hours2-3 hours1. OE operator 7 days a week with the exception of publicholidays.2. PROVINCE is divided into Sub-provinces named"Soum". The Soums of all aimags are in Zone 3.Last validation date: 2010-07-15Date of last update : 28.11.2011Page 9 of 9
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