SPLASH_81_p1_30 - Splash Magazine

The voice of the Wet Industrysplashmagazine.com.auApril/May 2012ULTRA VIOLETDISINFECTIONThe rise ofsecondarytreatmentThe world talksabout waterReview of the aquatichealth conferenceMEET THE MANHeading up SPASAQueenslandWELCOME TO THE JET AGEThe evolution of spa technology

Hayward Energy Solutions save pool owners up to 90% on their pool’s energy costs.Our Energy Solutions can also lower a pool’s carbon footprint, while taking the workout of owning a pool and spa. Here we showcase our new Energy Solutions productsthat will help you conserve energy, water, time and money.TigerShark QC ®Features & Benefits• Patented QuickClean technology cleans any shapeor size of pool in 60 minutes.• Saves up to 94% on energy costs compared to mostpressure cleaners.• TigerShark can pay for itself in as little as 6 months.• Uses less energy, requires no hoses or additional set up.• Standard 3-year unconditional warranty, unmatched inits category.SharkVac ®Features & Benefits• Patented QuickClean technology cleans most shapeand size of pools in 60 minutes or less.• Saves you money. Runs separately from the pool’spump and fi lter system.• Top-access fi lter allows quick debris removal andeasy cleanup.• Calculates the size of the pool and programs itself forthe most time and energy effi cient cleaning path.Distributed in Australia by Clevaquip Pty Ltd (A Hayward Company) ABN: 66 083 413 414. 163-165 Greens Road, Dandenong South VIC 3175 Ph: 03 9792 2325 Fx: 03 9794 9945 Branches & Distributors in all states.

Leading the way in Energy Effi ciencyTriStar ®Features & Benefits• The new 3 Speed model 8 star Energy Effi ciency.• Super-sized basket means more capacity and lesstime cleaning.• Save up to 70% on your energy costs.• Lexan see-thru strainer cover lets you see when thebasket needs cleaning.• Mounting base provides stable, stress-free support.Super II ®Features & Benefits• Super II 3 speed provides excellent performanceas well as a startling 7 Star Energy Rating.• Self-priming with suction lift to 8ft above water level.• PermaGlass XL housing for extra durability and long life.• Lexan see-through strainer lid not PVC.• 180 cubic inch basket.OnCommand ®Features & Benefits• Manages pool, spa and other backyard featuresautomatically or with the push of a button.• Remote and timed operation of pool and spa lighting.• Intuitive programming, easy-to-read display.• Automates up to four features, three valves, heater andsolar controls.• Automated schedules for off-peak electrical rates.For more information on the amazing range of Hayward cleaners contact the Cleva Pool Group.Visit www.cleva.com.au or email sales@cleva.com.au. Phone your nearest ClevaQuip branchfor the cost of a local call on 1300 POOLS1 or fax 1300POOLS2.TAL

contents284878Contents44INDUSTRY NEWS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9What’s happening in the pool and spa industryTHE POOL LIBRARY ........................... 14Video reviewINDUSTRY CALENDAR ......................... 15Key dates to keep in mindINDUSTRY DATA .............................. 16The latest DA numbersAROUND THE GLOBE .......................... 18What’s happening overseasINDUSTRY EDUCATION ......................... 20Dassakis attacks proposed national qualificationsSAFETY UPDATE .............................. 23Industry should supply inspectorsINDUSTRY MOVES ............................. 26Pool industry comings and goingsTHE JET AGE ................................. 28Innovation in spa technologyINTRODUCING QUEENSLAND’S NEW MAN ........ 39Meet Adrian HartSUCCESSION PLANNING ....................... 42It’s never too early – or too lateCAPTURING THE ESSENCE OF YOUR POOL ........ 44Advice from an expert photographerTHE POWER OF UV ............................ 48How does ultra violet disinfection work?THE MASTER OF THE ROAD ..................... 58New Renault van suited to techs and tradiesSPLASH! COMMERCIAL ........................ 65News and features from the commercial worldCOMMERCIAL TENDER DATA. . . . . . . . . . . . . . . . . . . . 71Including Tender of the MonthWORLD TALKING ABOUT WATER ................ 72Report from the WAHCMIXING WET AND DRY LEISURE ................. 78An efficient renovation in BlacktownNEW PRODUCTS .............................. 80The latest equipment, materials and technologyADVERTISERS’ INDEX. . . . . . . . . . . . . . . . . . . . . . . . . . 90splashmagazine.com.au SPLASH! | 5

We view our success throughthe eyes of your customers.When we make a claim to be the best pool chemical company in Australia, it’s notwithout some humility. It’s your customers’ view that drives us — water treatmentthat allows them to maintain a crystal clear pool and spa all year round.If you’d like to become a part of the best in the country, come and talk to us.Freecall AUS 1800 635 743 or NZ 0800 441 662 for more information. www.bioguard.comCHM 0302/B

editorialSwimming Pool Lifestyle And Spa Hi-techPublished byThe Intermedia Group Pty LtdABN 940 025 83 68241 Bridge Road, Glebe, NSW, 2037 AustraliaPh: (02) 9660 2113 Fax: (02) 9660 4419Managing Director: Simon GroverManaging Director Interpoint Events: Simon CooperEditor: Chris MaherPhone: 0412 048 639Email: chrismaher@intermedia.com.auContributors: Christina DiMartino, Alan Lewis, Paul MattheiAdvertising Manager: Karen JaquesPhone: (02) 8586 6135Email: kjaques@intermedia.com.auProduction Manager: Heidi GlassonGraphic Designer: Leanne HogbinHead of Circulation: Chris BlacklockFor Subscriptions Call: 1800 651 422CopyrightAll material in this publication is copyright to the publisher and/or its contributors. No material may be reproducedwithout the express permission of the publishers.Disclaimer: This publication is published by The Intermedia Group PtyLtd (the "Publisher"). Materials in this publication have been created by avariety of different entities and, to the extent permitted by law, the Publisheraccepts no liability for materials created by others. All materials should beconsidered protected by Australian and international intellectual propertylaws. Unless you are authorised by law or the copyright owner to do so, youmay not copy any of the materials. The mention of a product or service,person or company in this publication does not indicate the Publisher’sendorsement. The views expressed in this publication do not necessarilyrepresent the opinion of the Publisher, its agents, company officers oremployees. Any use of the information contained in this publication isat the sole risk of the person using that information. The user shouldmake independent enquiries as to the accuracy of the informationbefore relying on that information. All express or implied terms, conditions,warranties, statements, assurances and representations in relation to thePublisher, its publications and its services are expressly excluded save forthose conditions and warranties which must be implied under the laws ofany State of Australia or the provisions of Division 2 of Part V of the TradePractices Act 1974 and any statutory modification or re-enactment thereof. Tothe extent permitted by law, the Publisher will not be liable for any damagesincluding special, exemplary, punitive or consequential damages (including butnot limited to economic loss or loss of profit or revenue or loss of opportunity)or indirect loss or damage of any kind arising in contract, tort or otherwise,even if advised of the possibility of such loss of profits or damages. While weuse our best endeavours to ensure accuracy of the materials we create, tothe extent permitted by law, the Publisher excludes all liability for loss resultingfrom any inaccuracies or false or misleading statements that may appear inthis publication.This issue of SPLASH! magazine published by The Intermedia Group PtyLtd (Intermedia) may contain magazine or subscription; offers, competitions,forms and surveys (Reader Offers) which require you to provide informationabout yourself, if you choose to enter or take part in them. If you provideinformation about yourself to Intermedia, Intermedia will use this informationto provide you with the products of services you have requested and maysupply your information to contractors that help Intermedia to do this.Intermedia will also use your information to inform you of other Intermediapublications, products, services and events. Intermedia may give yourinformation to organisations that are providing special prizes or offers that areclearly associated with the Reader Offer. Unless you tell us not to, we maygive your information to other organisations that may use it to inform youabout other products, services or events or to give it to other organisationsthat may use it for this purpose. If you would like to gain access to theinformation Intermedia holds about you, please contact Intermedia’s PrivacyOfficer at The Intermedia Group Pty Ltd, PO Box 55, Glebe, NSW 2037.Copyright © 2012 - The Intermedia Group Pty Ltd.Proudly supported by:The views expressed in this magazine do not necessarily represent thoseof the above supporters, nor should any product advertised in SPLASH!magazine be seen to be endorsed by the above.Welcome to SPLASH!It’s hard to be optimistic when we seem to get hammeredby the weather at every turn. Nonetheless, aslither of very cautious optimism is allowed with twopieces of slightly positive news.First, the meteorologists are saying that La Nina hasgone home, and we’re due for brighter weather over thenext year. But they add that as a farewell, there will beanother month or so of rain. Thanks for that.The second slightly positive news is that the DA figureshave shown an improvement when comparing the firsttwo months of this year with the first two months of lastyear. But then, it was a pretty bad beginning to 2011. Nonetheless, it’s alwaysgood to see the figures creeping up, rather than going the other way.Queensland of course has suffered the brunt of the weather these past 12months, so we’re all hoping that warmer times really are just around the corner.This issue, we talk to the new man in Queensland, SPASA CEO Adrian Hart, andask him how he’s going to cope with some of the difficult issues facing that state.We also look at the (relatively) new technology of ultra violet disinfection, as wellas advances in spa jet technology.It’s not too far away before we get to July and the big event that only comesaround every two years – SPLASH! on the Gold Coast. As part of that dynamicweek, we also have the SPLASH! Environmental Awards Gala Dinner, whichpromises to be bigger than ever.As they say, you’ve got to be in it to win it (or even to become a finalist). So if youdidn’t get your entry form in the last edition of SPLASH!, go to splashmagazine.com.au and download one. Entry is free and I strongly urge you to enter if youhave any relevant project, product or outlet.Good luck!Chris MaherEditorchrismaher@intermedia.com.auThis issue’s coverThe cover shot shows an Aqua Technics AquariusCrystite fibreglass pool installed in North Beach,WA. The sanitisation equipment includes a DeltaUV E40 ultra violet unit. There is more on ultra violetdisinfection on page 48. The inset shot showsthe complete enjoyment that can come from awarm, bubbling spa. There is more on innovationin spa technology on page 28.Audited CirculationAverage Net Distribution Per Issue 4,766CAB Yearly AuditPeriod ending 30th September 2011www.splashmagazine.com.au SPLASH! | 7

industry newsGet inspired this JulyFOCUS Products has announcedits Inspire Conference will be heldfrom July 28 to August 1, 2012,immediately following the SPLASH!Pool and Spa Trade Show on theGold Coast.This sees a return to the Gold Coastfollowing a successful conference inFiji last year.Focus says the conference will have awell-balanced schedule of networking,training and time to recharge, makingit both rewarding and enjoyable. Coveringpractical training sessions such asHR, Inspire provides a great opportunityto learn valuable business skills.Inspire 2012 will also allow a handson look at Liqua, with the Focus DealerNetwork having the very first chanceto get real practical understandingabout the technology, see it in actionand place their business at the forefrontof the industry.The conference will be held at therecently opened Hilton Hotel at SurfersParadise, positioned in the heart ofthe Gold Coast.Focus Dealers can attend the InspireConference for free, based on being apart of the Priority Points Program.Pentair Water commits to Australiawith $8m headquartersMULTINATIONAL Pentair has shownconfidence in the Australian market witha plans for a new headquarters.Pentair, the global water productsgroup with major pump, pool, filtrationand water control products marketedAustralia-wide under the Pentair, Onga,Shurflo and Flotec brands has committedto an $8 million new nationalheadquarters complex for Australia. Theconstruction at Dandenong South inVictoria has already commenced.The 6800-square-metre building willform the new administration, productassembly, national distribution, andresearch and development facility.It is expected to be ready for occupancyby the 80 Pentair staff towards themiddle of the year.Pentair Managing Director StevenLelli says that the investment in the projectrepresents a major investment inthe future of Australia and particularlyin the outlook for the Australian waterproducts industry.“As a company group we believe thisfacility will equip us well for the futureand place Pentair in a position to continueto lead the way in the inevitableupturn in business confidence,” he says.“We will be creating a state-of-the-artfacility that will reflect our commitmentto lean manufacturing and overall businessefficiency and improvement. Forinstance, we will be able to utilise a newpaperless warehousing, stock pickingManaging Director Steven Lellireviews the building plans forthe water products group’s newAustralian headquarters whereconstruction has commencedin Dandenong South.and distribution network which will enhanceour response times to our resellerand dealer network.”Lelli says they will also have a muchenhanced research and developmentfacility within the complex including anew laboratory and test bed capacity, aswell as a showroom area at the front ofthe complex.Lelli says that Pentair has a long terminvolvement in the Australian waterproducts industry.“Our Onga brand name and itspump manufacturing business was establishedin the mid-1960s and has grownto become one of the most recognisedHayward andMaytronics breakoff merger talksROBOTIC pool-cleaner manufacturerMaytronics has turned downa possible merger with pool equipmentgiant Hayward Industries.US-based international manufacturerHayward has confirmed thatthe proposed acquisition of IsraelbasedMaytronics has foundered.Both parties had previouslysigned a letter of intent and wereparticipating in active negotiationstoward a merger agreement. Sincethe merger was subject to the approvalof the Maytronics’ shareholders,Maytronics solicited theearly opinion of its major shareholder,Kibbutz Yizrael-WorkersGroup for Cooperative SettlementLtd., which holds a majorityof the Maytronics voting power.However, the merger proposal wasvoted down by the general membershipof Kibbutz Yizrael.Robert Davis, President andCEO of Hayward Industries sayshe is disappointed in the outcomeas the merger would have beenhighly complementary and synergisticto both companies.Hayward will now look elsewhereto fulfil its strategic aimof adding an energy efficient,high-growth line of robotic poolcleaners to its product range.product ranges servicing the generalwater supply, fire-fighting, agriculturalwater transfer and the pool and spamarket,” he says.Lelli says the project is being constructedto green building standards.This includes a 30,000 litre rainwaterharvesting system which will distributewater throughout the building and thelandscaped surrounds via the latestPentair technology.The new Pentair facility is being constructedat 1-21 Monash Drive DandenongSouth. Once completed, Pentairwill relocate from its current leasedpremises in Notting Hill.splashmagazine.com.au SPLASH! | 9

SAVE TIME, WATER AND ENERGYWaterco’s EnviroPro range: pool equipment that not only maximises your timein the pool, but also delivers energy efficiency and water savingsWaterco’s pre-filter MultiCyclonetechnology not only allows you tosave thousands of litres of waterper year, it also reduces your filtermaintenance. Or forthe ultimateconvenience and maximumwater savings, theMultiCyclone Plus is aneasy to use, highly efficientcentrifugal filter and cartridgefilter all in one.The Hydrostorm ECO pump uses up to 70%less electricity than a regularpump, you can alsoswitch to off peakelectricity tariffsat night due toits quiet operation,saving you even moreon your energy bills.The Micron ECO allows youto enjoy the convenience ofbackwashing your pool,whilst using 30% less water.Its hydraulic efficiencyfacilitates the use of energysaving pumps.The Opal XL cartridge filtereliminates backwashing,saving you water. Its oversizedfilter cartridge, minimises filtermaintenance.Admiral robotic poolcleaners, ensuresyour pool will besparkling andeffortlessly clean usingless power than required toilluminate one halogen pool light.The Zane SolarGulfpanel andthe Electroheatheat pump not onlyenable you to saveon your energy bills,you can extendyour swim seasonconveniently andcost effectively.The BriteStreamMulticoloured LEDlights not only look great,but they operate ona mere 15% of theelectrical powerrequired for thehalogen equivalents.NSW - Sydney Tel: +61 2 9898 8600QLD - Brisbane Tel: +61 7 3299 9900VIC/TAS - Melb Tel: +61 3 9764 1211WA - Perth Tel: +61 8 9273 1900SA/NT - Adelaide Tel: +61 8 8244 6000ACT Distribution Tel: +61 2 6280 6476www.waterco.com

industry newsThe Victorian show broke records for attendanceConsumers flock to pool showsPERTH, MELBOURNE AND SYDNEY RECENTLY HADCONSUMER POOL SHOWS WITH POSITIVE RESULTS.IN a positive sign for the industry,recent pool and spa shows in three stateshad variously good and great responsesfrom consumers.The Victorian industry is in a positivemood following the Melbourne Pool &Spa Expo which broke records for visitorattendance in February.It represented a 29 per cent increasein visitor numbers over the previousconsumer expo with 15,725 consumerscoming through the door. The Sundayattendance was particularly good, settingan all-time record and leaving exhibitorsThe Perth show had exhibitors run off their feetweary but happy.In Perth, the consumershow was heldon a sizzling Marchweekend. The temperatureshovered aroundthe 40-degree mark,but the hottest eventin town was the Pool,Spa and Outdoor LivingExpo at Claremont Showgrounds.This was the seventh version of theannual event and was the second biggestyet, as thousands of people flocked tohave a look at the latestin pools, spas, paving,umbrellas, water slidesand everything youcould possibly think ofto do with pools andoutdoor living.The exhibitors werereportedly thrilled withthe response, with manycontracts signed on theday and numerous moreleads to follow up. Accordingto the organis-Testing out the comfort of a spaers, great credit must go to the exhibitorsfor the extraordinary effort in makingtheir stalls look fantastic.The next Perth show is in September.In Sydney, the consumer Pool & SpaExpo played host to many exhibitors,had 12 consumer seminars and distributedmore than 3500 SPASA Pool and SpaEssentials magazines over two days.The Expo provided an excellent platformto showcase products and servicesdirectly to the public under one roof atRosehill Gardens Event Centre.According to the organisers, the generalconsensus was that the level of genuineinquiry had surpassed expectations andthat they were very satisfied with theleads generated.splashmagazine.com.au SPLASH! | 11

IQ.GIVE THE LIFT OF A LIFETIME.THE SMART CHOICE FOR POOL AND SPA ACCESSIBILITY.aXs Pool LiftThe aXs is a perfect low profile and attractive designfor backyard pools.• 3rd party tested and verified• 136kg lifting capacity• 360˚ rotation• User operable via a waterproof hand control• Easily removable from stainless steel deck anchor• Powered by a 24-volt rechargeable battery• Powder coated stainless steel and aluminium constructionSplash! Pool LiftThis semi-portable lifting system is designedfor swimming facilities seeking to provideuser-friendly access to their swimming pools.• Available in Hi/Lo, Spa and Extended Reach versions• 180kg lifting capacity• 360 degree rotation• User operable via a waterproof hand control• Powered by a 24-volt rechargeable battery• Powder coated stainless steel and aluminiumVISIT US AT SPLASH! TRADESHOW 25-26 JULYContact your local IQ and Pierce distributor NOW for more information:NSW – Head OfficeInternational Quadratics Pty LtdT: (02) 9774 5550 F: (02) 9774 5552E: sales@interquad.com.auQLDAquatic Elements Pty LtdT: (07) 3806 3437 F: (07) 3259 8519E: sales@aquaticelements.com.auVICAquachem Pty LtdT: (03) 9792 0088 F: (03) 9792 9442E: admin@aquachem.com.auWAAustral Pool Solutions Pty LtdT: (08) 9240 5600 F: (08) 9240 4333E: sales@australpool.com.auSAAquatuneT: (08) 8224 0344 F: (08) 6234 5508E: aquatune@ace.net.authesmartchoicewww.interquad.com.auInternational Quadratics, 12 Gatwood Close Padstow, NSW 2211

industry newsPentair in $10 billion mergerPENTAIR AND TYCO FLOW WILL MERGE TO CREATE THE BIGGEST GLOBAL PLAYER IN WATER ANDFLUID SOLUTIONS.PENTAIR Inc and Tyco International’sflow control business are combining ina $US10 billion merger with the effectthat these highly complementary businesseswill create a global leader in flow,filtration and equipment protection.The two companies announced adefinitive agreement to combine Tyco’sflow control business, Tyco Flow, withPentair in a tax-free, all-stock merger.The transaction values Tyco Flow atapproximately $US4.9 billion, includingassumed net debt and minority interest.In Australia, Tyco Flow own SouthernCross Pumps, which supplies liquidpumps to industry, building services,fire-fighting and agriculture around thecountry, as well as the ubiquitous SouthernCross windmills and water tanks.Upon completion of the transaction,which has been unanimously approvedby the boards of both companies, Tycoshareholders will own approximately52.5 per cent of the combined companyand Pentair shareholders will own approximately47.5 per cent.The combination will bring togethercomplementary leaders in water andfluid solutions, valves and controls, andequipment protection products to createa premier industrial growth company.The merged company, with estimatedpro forma 2012 revenues of $7.7 billion,is expected to create enhanced shareholdervalue through:• Increased global scale with greater accessto developed and fast-growth regions;• Broader presence in key sectors withgreater opportunity to capitalise ongrowth trends in the energy, infrastructureand industrial sectors;• More robust portfolio of complementaryproducts and customer solutions;• Significant operational and tax synergies;and• Strong balance sheet and cash flowgeneration to support growth andreturn of capital to shareholders.The new company will be named Pentairand will be led by Randall J. Hogan,Pentair’s current Chairman and ChiefExecutive Officer.Hogan says that this is a highly compelling,transformational transaction,bringing together two great companies tocreate substantial value for shareholdersand enhanced growth prospects.“The addition of Tyco Flow perfectlyaligns with Pentair’s growth strategy toexpand globally, invest in high growth platformsand leverage the Pentair IntegratedManagement System to generate strongshareholder returns,” he says. “We believethat by combining with Tyco Flow, we canunlock substantial synergies, meaningfullyincrease our global presence and betterserve our customers with a broader offeringand expanded capabilities. The newPentair will be well positioned to benefitfrom the increased demands on energy,water, infrastructure and industrial processresulting from the growing population andwealth of developing economies.”Ed Breen, Chairman and Chief ExecutiveOfficer of Tyco International, says thatthe transaction provides compelling valuefor Tyco shareholders through ownershipin a combined company with earnings andcash flow prospects that are greater than anindependent, publicly traded Tyco Flow.“When we announced plans for thethree-way split of Tyco last September,we emphasised the value-creation opportunitiesfor our shareholders,” Breensays. “By combining Tyco Flow withPentair to create a leading global flowand filtration company, we will have theopportunity to accelerate that value creation.This combination is a win-win forthe shareholders of both companies.”Pentair (NYSE: PNR) is a global diversifiedindustrial company headquarteredin Minneapolis, Minnesota. With 2011revenues of $US3.5 billion, Pentair employsover 15,000 people worldwide.Tyco (NYSE: TYC) is a diversifiedcompany that provides vital products andservices to customers around the world.Tyco had 2011 revenue of more than$US17 billion and has more than100,000 employees worldwide.Tyco Flow is a leading global manufacturerof flow control products. The businesshad 2011 revenue of $US3.6 billionand has approximately 15,000 employees.Waterco delivers profit in a tough climateRAIN DAMPENED THE AUSTRALIAN RESULTS, BUT ASIA PERFORMED STRONGLY AND US LOOKS ENCOURAGING.INTERNATIONAL water treatmentand swimming pool products manufacturerand distributor Waterco Ltd(ASX:WAT) announced a resilientinterim financial performance thatreflected the impact of ongoing wetweather across Australia plus economicuncertainty and low consumer confidencein Australia and New Zealand.Despite challenging conditions in Australiaand New Zealand, Waterco’s Asiandivision performed strongly, while in theUnited States there has been acceptanceby the water treatment industry ofWaterco’s larger fibreglass filters, an areaWaterco is committed to growing.The company said that the Australianand New Zealand sales team workedhard to limit sales decline to less thanone percent in that market, consideringthe tough conditions.For the six months ended 31 December2011, Waterco Limited reported anet profit after tax of $AU1.63 million.This compares with a reported after taxprofit of $2.65 million for the previouscorresponding period, the six monthsended 31 December 2010.Earnings before interest and tax (EBIT)for this half-year were $3.28 millioncompared with $4.53 million for the previouscorresponding period, while totalrevenue was $36.49 million comparedwith the previous corresponding periodof $37.35 million.Divisional sales revenue for the halfyearwas:• Australia and New Zealand$27,599,000 (- 0.9 per cent);• Asia $3,674,000 (+ 2.1 per cent);• North America and Europe $5,002,000(- 14.7 per cent)splashmagazine.com.au SPLASH! | 13

DVD libraryCMYCMMYCYCMYKStudy selling techniques at homeMARCO LONGLEY FROM TOP 10 SALES ANDCONSULTING HAS RELEASED A COMBINEDDVD-SERIES AND WORKBOOK TO HELP PEOPLE INTHE POOL AND SPA INDUSTRY IMPROVE SALES.THE Ultimate Hot Tub and Pool Home Study Workbook andDVD set includes hours of Longley’s seminar presentations, whichare informative, easy-to-watch and full of inspiration for sales people.To get a copy of the DVD go to http://top10salesandconsulting.comand click on the click on the products tab on the right.While you’re at the website, you’ll see a link to get a free copyof Longley’s 50 page sales book “Overcoming Objections”.In his first year in retail sales in the pool and spa industry,Longley generated almost $2,000,000 in sales. He is a beenthere,done-that sales professional who has seen every side ofsales from working in retail up to and including holding seniorsales management positions with several major Hot Tub manufacturers.He has worked with sales professionals from Canadato Europe and has enjoyed time spent teaching and workingwith sales teams in the Caribbean and Mexico.Marco’s sales seminars and sales training book examine thenumerous and crucial steps required to ‘close the sale’. Startingin sales at the tender age of 14, he’s had more than three decadessales experience; he has ‘walked the walk’ and now shareshis experiences and insights that have resulted in continuousrecord breaking sales figures in many varied sales fields.Aside from being a professional salesman, Marco is happiestin front of an audience, and that shows in his presentations.Win a copy of the DVDSPLASH! has a copy of the first DVD in this set to giveaway. Details will be in an upcoming eNews. To be in witha chance, make sure you are subscribing to the free newsletter.Simply go to splashmagazine.com.au and click onthe eNews Registration button.14 | SPLASH! splashmagazine.com.au

industry newsIndustry calendarFUTURE INDUSTRY DATES TO KEEP IN MIND2012Apr 18-19 Australian Water Congress, Grace Hotel,SydneyApr 22-23 Piscine Middle East, Abu Dhabi, UAEApr 24-May 1 ASCTA Convention, Gold CoastApr 30 Swim Australia DinnerApr 30-May 1 Swim Australia Conference, Gold CoastMay 16-18 Country Pool Managers Conference,Katoomba NSWMay 24-25 Landscape Expo, PerthMay 9-11 Building & Design Queensland, BrisbaneMay 14 designEX 2012, Sydney Convention &Exhibition CentreMay 16-17 Civenex, Sydney Dragway, Eastern CreekMay 30-Jun 1 NSPF (US) Instructor Training School,SingaporeJun 5-8 IAAPA Asian Attractions Expo, Hong KongJun 15 SPASA NSW Trade Day, Rosehill GardensJun 16 SPASA NSW Awards Night, Le Montage,LeichhardtJun 27-29 DesignBUILD, Melbourne Convention &Exhibition CentreJun 30-Jul 1 SPASA SA Pool and Spa Show, AdelaideJul 21 SPASA WA Awards NightJuly 25-26 SPLASH! Pool and Spa Trade Show,Jupiters Gold CoastJuly 26 SPLASH! Environmental Awards GalaDinner, Gold CoastJuly 28 SPASA Qld Awards NightAug 11-12 Melbourne Spa & Pool Show at MCEC(Winter Show)Aug 25 SPASA Victoria Awards of ExcellenceGala DinnerSep 6-8 Waves, New Delhi, IndiaSep 8-9 Get Ready for Summer Expo, PerthSep 20 Bob Stanley Memorial Golf Day, CamdenLakesideSep 23-25 Middle East Pool and Spa Exhibition,Dubai, UAEOct 7-9 International Exhibition for Pool & Spa, QatarOct 9-12 Interbad, Stuttgart, GermanyOct 10-12 World Aquatic Health Conference, Norfolk,Virginia, USANov 6-8 International Pool Spa Patio Expo (IPSPE),New Orleans, LouisianaNov 13-16 Piscine, Lyon France2013May TBCSPLASH! Asia Pool and Spa Trade Show,SingaporeMore details, dates and links are available atsplashmagazine.com.au.These dates are subject to change and should be checked withthe relevant organisation. Please send calendar submissionsto chrismaher@intermedia.com.auWhy Sancell Pool Covers?• Complete • CONTROL Control of of the the manufacturing processfrom extrusion to to dispatch• ISO • An 9001 ISo 9001 certified qualIty for QUALITY aCCredIted management manufacturer systems• Full • Full 33 year year replacement warranty on on pool pool covers* covers*• ISO • ISO 14001 14001 certified accredited for for ENVIRONMENTALenVIronMental standardsmanagement • Up to 15% poSt systems industrial recycled content• Up to 15% POST industrial recycled content• Unequalled qualIty in customer service and• Unequalled sales support QUALITY in customer service andsale • A high support quality range of SaleS aids and tools• A high quality range of SALES aids and tools• Generation of quality leadS and customer• Generation referralS. of quality LEADS and customer REFERRALS.* Terms and conditions apply.Check out our website at:www.sancellpoolcovers.com.auor call us today on 1800 624 900QualityISO 9001EnvironmentISO 14001Call us today to see how becoming a Sancelldistributor can add value to your business.splashmagazine.com.au SPLASH! | 15

industry newsIs the industry turning the corner?FIRST TWO MONTHS OF 2012 SHOWSLIGHT IMPROVEMENT IN DA NUMBERS,INCLUDING IN QUEENSLAND.Comparison of Australian pool approvals Year-to-February 2012 with Year-to- February 2011Green: Year-to- February 2011 Blue: Year-to- February 20121500LATEST swimming pool DA numbers show a 17per cent decline comparing year-to-February 2012 1200with 2011 figures.However, the bright news is a 23 per cent increasein January and February figures compared 900with the same time last year. This might give cautioushope that the industry has turned the cornerand latent demand is starting to filter through. 600All eyes have been on Queensland of late, andDA figures are still down by a huge 58 per centcomparing the year-to-February figures. However, 300the past two months shows an increase for the firsttime since the damaging floods – with a 28 percent increase over January and February 2011.The big State this period is Victoria with a massive0Mar Apl May Jun July98 per cent increase over the past two months,although it is down on the year-to-February figures(-11 per cent). In fact, all States showed declinesover the 12-month period: New South Wales, with 4000a four per cent decline; Western Australia (-3 percent); and South Australia (-25 per cent).3500It should be taken into consideration that comparisonsof DA numbers against other data indicate 3000that some figures could be considerably higher– though they would not necessarily affect the 2500comparison percentages.Additionally, these figures would exclude most 2000renovations, pool projects that are included as partof a new home, or smaller projects under the cost 1500threshold – these projects are estimated to be anadditional 30 per cent, meaning total numbers 1000could be considerably higher than the quoted DAfigures – by some estimates, they could be double. 500However, while these quoted figures may misssome swimming pools, spas and renovations,they do give an indication of how the marketis trending.For Designed further information all inground and pool more surfaces, complete the reports,Polaris 9300 Sport integrates bold styling andunmatched call Cordell intelligence Information making on it 1800 a smarter, 80 60 60. faster way to clean yourpool.0NSW VICSMARTER. FASTER. CLEANER> Uses patented vortex vacuum technology for unparalleled debris consumption.Aug Sept OctPool Approvals by StateGreen: Year-to- February 2011 Blue: Year-to- February 2012QLDNovYear-to- Feb 11Year-to- Feb 12Dec Jan FebYear-to- Feb 11Year-to- Feb 12WA SAQueenslanders think green is important> No Bags, No Mess: the quick release filter canister lets you clean the debris in a matter of minutes.Simply hose it out, put it back and you’re ready to go.A Swimart survey of 200 pool owners, including 100 from that 54 per cent of pools in Queensland are now integrated> Comes with a premium transport storage caddy.Queensland, has provided some interesting information about into the design of a home compared with only 31 per cent of> Australian Uses only 150 pool Watts owners (an in average general, LCD and TV Queensland uses 400 watts pool per hour), meaning pools in the NSW. Polarisowners 9300 Sport in particular. is extremely energy efficient. Good for the environment, good Other for your key wallet. Queensland trends include that: 58 per cent ofFor example, 90 per cent of Queensland pool owners pool owners believe having an environmentally friendly pool> The Polaris 9300 Sport features an oversized suction intake to pick up larger debris otherbelievecleanersthatstruggletheirwith.pool adds value to their homes, with 47 per is important; 62 per cent use their pools for relaxation morecent saying the pool was the deciding factor when purchasingtheir property.76 per cent have salt chlorination.than anything else; 88 per cent of pools are in-ground; andThe Swimart Summer Pool Owners Survey 2012 also found16 | SPLASH! splashmagazine.com.auFor more information visit zodiac.com.au or call 1800 688 552

Make debris a thing of the past withthe new Baracuda MX8 from Zodiac.Designed to take on the toughest ofpools; the MX8 is a mechanical turbinedriven suction cleaner that cleans fasterand more aggressively than anythingelse in its class.Engineered with sleek and sporty good looks, theBaracuda MX8 glides effortlessly through the water.Cyclone vacuum technology captures maximum debriswhilst maintaining maximum cleaning power. The widercleaning path and 20% larger debris inlet provides amore efficient clean.At the heart of the MX8 is the Flex Power Turbineproviding maximum torque whilst operating at low flow;ensuring a high performance clean every time!Backed by a hassle free two years warranty,the new Baracuda MX8 is unlike anything youhave ever seen before!CONTINUOUSCYCLEADVANCEDMOBILITYWIDE PATHCLEANINGHYPER GRIPTRACTIONvisit www.zodiac.com.au or call1800visit www.zodiac.com.au688 552 for more informationor call 1800 688 552 for more information

industry newsAround the globeACQUAVILLAGE WINSITALIAN AWARDAcquavillage Water Park in Cecina, Italyhas been named Italy’s Best Water Parkin 2011 by Parksmania. A dual familyride contributed to park winning theaward: the new slide complex Intrigo(Italian for intrigue) contains both afamily waterslide and a rafting waterslideconnected by a conveyor.GREAT WOLF GOBBLED UPPrivate equity firm Apollo GlobalManagement has bought UnitedStates’ largest water park operator,Great Wolf Resorts for $US703 million,taking into account stock worthapproximately $US167 million as wellas outstanding debts.CEO Kimberly Schaefer said thatafter they thoroughly assessed the situation,they believed the Apollo proposalwas the best way to maximise shareholdervalue. Shareholders received substantialand immediate cash premiums fortheir shares.PENTAIR’S MILLIONDOLLAR GRANTThe Pentair Foundation has announceda $US1 million grant toWater Missions International (WMI) tofund safe drinking water projects worldwide.The new grant provides $200,000per year for five years.More than one billion people worldwidehave no choice but to use unsafe,contaminated water. The multi-yeargrant will fund the implementation ofclean water and sanitation projects indeveloping countries. WMI currentlyoperates water quality and sanitationprograms in nine countries: Honduras,Uganda, Kenya, Malawi, Mexico, Indonesia,Haiti, Peru and Belize.ZODIAC SPONSORS US ENERGYEDUCATION COURSEZodiac Pool Systems has sponsored amajor energy efficiency training coursethrough its longtime partner, the Foundationfor Pool and Spa Industry Education(FPSIE).Zodiac has donated the funds to helptrain 50 pool professionals in FPSIE’sCertified Aquatic Energy Auditor(CAEA) course. The company is thefirst pool products manufacturer tosponsor energy efficiency training forits customers.The CAEA course was created byFPSIE in partnership with HanleyWood and the National Swimming PoolFoundation (NSPF) as a certificationcourse related to new and future energyefficiency regulations. It covers energyconsumption, performing an energy audit,and changing a pool and spa systemto be more efficient.ADA REPRIEVE FOR USPUBLIC POOLSPublic and hotel pools in the US havebeen given an extension on the requirementto comply with controversial newlegislation as part of the Americans withDisabilities Act (ADA).Under the legislation, by mid-March(now extended until mid-May) all poolswere due to have pool lifts for disabledswimmers installed. The deadline maystill be extended further.The use of portable lifts had beenquestioned, as some facilities mightattempt to use one lift to cover multiplepools, which would be against the aim ofthe legislation. Getting lifts in place wasproving to be difficult and expensive forfacilities, and some also warned aboutthe risks associated with rushing new installationsaround the pool, and how thatmight affect the equipotential bonding.SAND FILTERS OKAY, FOR NOWUS magazine Pool and Spa News hasreported that a proposed sand filter banhas been avoided.As part of a recent update, the InternationalAssociation of Plumbing andMechanical Officials (IAPMO) addedpool and spa guidelines stipulating thatsand filters be banned because of theirhigh water and energy usage.But after lobbying from manufacturersand the Association of Pool & SpaProfessionals (APSP) IAPMO agreed todelay that section of the guidelines untilfurther consultation with the industryhad been made.SINGAPORE TO HOSTSE ASIA CHAMPSThe new Southeast Asia SwimmingChampionships has found its firsthome – Singapore. The event willrun from May 28 to June 17, 2012.Swimmers from all over the regionwill compete at the championships inswimming, diving, synchronised swimmingand water polo. These eventswill be held at the Singapore SportsSchool and Toa Payoh SwimmingComplex.Up to 300 athletes are expected toparticipate, which will be their lastchance to qualify for the LondonOlympic Games.Jeffrey Leow, chairman of the organisingcommittee of the Championshipssaid bi-annual event event will hopefullykick start more cooperation and competitionopportunities between the 10ASEAN countries.TOURISTS HOSPITALISED INPHUKET CHLORINE INCIDENTThirty-seven people – mostly Scandinaviantourists and resort workers –were rushed to hospital after a chemicalspill at a Phuket resort pool. Guestsreported explosions and clouds of gasas cleaning agents were accidentlymixed with chlorine. There were reportedlyabout 100 people around thepool at the time, and many sufferedskin and eye irritation. Most weredischarged but some were referred to acentral hospital and kept for observation– including a pregnant tourist whohad breathing difficulties.18 | SPLASH! splashmagazine.com.au

Become a Remco reseller!Remco is Australia’s best-known quality manufacturer of automated,and multifunctional pool cover systems and enclosures. Our stylishproducts keep Australian pools safe, clean and beautifully warm allyear round. Environmentally friendly, they’re designed to stop evaporationand save our precious water while minimising chemical usage.Pool owners Australia wide are appreciating these Remco benefits.With over 20 years experience Remco has a history of supplying the highest qualityproducts, manufactured to the strictest international standards. Our range of safetycovers, vinyl covers, automatic and manual rollers and pool enclosures are availableand serviced Australia wide and are now enjoying substantially increased recognitionfrom extensive marketing support.Contact Remco today to find out more about standard and customiseddesigns to suit new or existing pools. If you would like to know moreabout becoming a Remco reseller please use the Freecall number below.FREECALL 1800 652 962or visit www.remco.com.auMDG 18306 SP 09.11

education updateProposed national qualifications “dumbed-up”SPIROS DASSAKIS HAS FIRED A SALVO AT THE PROPOSED CPSISC QUALIFICATIONS IN SWIMMINGPOOL AND SPA SERVICE.IN the previous issue of SPLASH! weran a story about the Construction andProperty Services Industry Skills Council(CPSISC) establishing National Qualificationsfor Swimming Pool and SpaService Technicians.Interested parties were invited to viewand comment on the proposed structureof the courses.Spiros Dassakis, CEO of SPASA NSW,sent a submission to CPSISC which healso made available to SPLASH!.He says that after studying the CPSISCdraft, he became extremely concernedthat the proposed Certificate III andCertificate IV qualifications were beingoffered without having the requisitecompetencies.“They are in effect the equivalent ofCertificate II and Certificate III courses,”Dassakis says.“The competencies are far too basic tobe considered Certificate III and CertificateIV. It seems the qualifications havebeen rushed and have been superficiallyincreased. They’ve been ‘dumbed up’.They are nowhere near the complexityof Certificate III and Certificate IVcourses in other industries.”Dassakis says that as an industry, weneed to start taking training seriously.“I’m very passionate about this,” hesays. “We want people in the industry tobe proud of the education they attain,with units of competency relevant to thecourses they’ve undertaken.”Dassakis says he supports national qualifications,but has serious concerns aboutthe legacy that the current CPSISCcommittee will leave the industry if thecurrently proposed training gets up.“We hold significant concerns aboutthe courses as they are currently proposed.But if approved, SPASA NSW asa national RTO, will place these courseson our scope, as well as continuing torun the current Certificate III courses wehave in place as the licensing pathway.”EXTRACTS FROM SPASANSW FEEDBACKSPASA NSW holds concerns primarilyrelating to the proposed Certificate IIIand Certificate IV level of qualificationas opposed to the Units of Competency.Certificate IIICertificate III is traditionally seen as atrade’s level qualification. The proposedunits of competency are too basic to be atthat level. The following units are examples:• Perform basic swimming pool measurementsand calculations• Carry out routine maintenance ofswimming pools and spas• Carry out routine maintenance ofswimming pool and spa water circulationand filtration systems• Carry out routine maintenance ofswimming pool and spa water chlorinationsystems• Carry out routine maintenance ofswimming pool and spa water cleaningand vacuuming systems• Monitor pool water qualityCertificate II level is certainly moreappropriate.Certificate IVCertificate IV is post trades and businesslevel. The proposed Certificate IV units ofcompetency are too basic to be at that level.The following units are examples of this:• Monitor pool water quality• Maintain pool water quality• Assess and treat water problems inswimming pools and spas• Inspect, service and repair swimming pooland spa circulation and filtration systems• Inspect, service and repair swimmingpool and spa chlorination systems• Inspect, service and repair swimming pooland spa cleaning and vacuuming systems• Read and extract information fromplans, drawings and specifications forswimming pools and spas• Detect leaks in swimming pools and spas• Work safely at heights• Enter and work in confined spacesCertificate III level is certainly moreappropriate.It should also be noted that similarunits are generally available at a CertificateIII level in other training packages.Duplication of unitsSome units of competency are duplicatedbetween Certificate III and IV. Thefollowing units are examples of this:• Monitor pool water quality• Maintain pool water qualityThe duplication effectively reduces thenumber of required units of competencyin Certificate IV from 20 to 18. It alsomeans that having done Certificate III,these units allow automatic Recognition ofPrior Learning (RPL) of one tenth of thecompetencies required for Certificate IV.Combining unitsSPASA NSW believes that too many similarskills have been split into separateunits of competency. The following unitsare examples of this:• Carry out routine maintenance ofswimming pools and spas• Carry out routine maintenance ofswimming pool and spa water circulationand filtration systems• Carry out routine maintenance ofswimming pool and spa water chlorinationsystems• Carry out routine maintenance ofswimming pool and spa water cleaningand vacuuming systemsMoreover, a single unit “Carry Out RoutineMaintenance of Swimming Poolsand Spas” would adequately cover theabove separate units. The basics of pooland spa water quality are the same. Monitor/Assessand Maintain/Treat are verysimilar in their meaning and function.The splitting of similar competenciesappears to be an attempt to create unitsto satisfy a requirement that a certificateis made up of a certain number of units.SPASA NSW applauds CPSISC for theircommitment to work with the swimmingpool and spa industry with the number oneobjective to introduce national qualifications;however, we remain concerned thatthe timeline may have compromised theprocess and produced feedback in haste.As a general observation, it would appearthat the proposed qualifications havebeen rushed and superficially increasedrather than seeking additional stakeholderconsultation to discuss, create and betteralign units of competencies.SPASA NSW believes that a moresensible outcome would be to combinesimilar units, remove duplication and delivera more relevant Certificate III levelqualification while continuing to consultthe industry for the creation of a moredefined and focused Certificate IV.CMYCMMYCYCMYK20 | SPLASH! splashmagazine.com.au

Aqua-Quip’s InnovativePool SolutionsQC LED Retro-Fit Surface Mounted• Variable Voltage 12v AC ~ 32v AC.Use the existing 12v, 24v or 32v transformer.• Quick Connect Plug Kit included.Simple and quick to install.• Includes Universal Mounting Bracket.Suits all brands of concrete pool lights.Fit the Quick Connect plug kit to theexisting cable, push into rear of lightand tighten screws.Evo2 – LED Flush Mounted for NEW Pools• Optional stainless steel trim ring provides added elegance.Evo2 LED lights are ideal for all types of water features, spas,fountains, waterfalls, beach areas, ponds and catch tanks.• Suitable for concrete, vinyl, fibreglass pools.Simple and quick to install – builder friendly.• Stylish, compact and modern design.Recessed light fits flush with pool wall.• Detachable cable for easy installation.Jet-Vac Automatic Pool CleanerThere’s virtually nothing this cleaner cannot swallow!• The huge 115mm throat picks up twigs, large leaves, dirt,even golf balls and goggles.• Large capacity bag compacts up to 3.5 litres of rubbish.• Automatic reversing mechanism• Works on any pool surface• Propulsion achieved purely by high pressure water jets• Wheels are free spinning and not connected to turbines, drive belts or gears• Requires dedicated plumbing line and is powered bythe Aqua-Quip Booster PumpMANUFACTURED BY:AUTOMATIC POOL CLEANERS (AUSTRALIA) PTY LTD40 PERCY STREET AUBURN NSW 2144PH: +61 2 9643 8338 FAX: +61 2 9643 8448www.aquaquip.com.auDISTRIBUTORS: QUEENSLAND RAINBOW POOL PRODUCTS +61 7 3849 5385 • WESTERN AUSTRALIA CHADSON ENGINEERING +61 8 9344 3611 • SOUTH AUSTRALIA POOL POWER +61 8 8362 6325VICTORIA DISTRIBUTION OPPORTUNITY AVAILABLEAQ 004 SPLASHfp

safety updatePool and spa industry can and should provide inspectorsSPASA NSW HAS URGED THE NSW GOVERNMENT TO USE LICENSED AND TRAINED POOL INSPECTORSINCLUDING INDUSTRY MEMBERS WHO HAVE UNDERTAKEN RELEVANT TRAINING AND ACCREDITATION.SPASA NSW has submitted a long anddetailed submission to the Division ofLocal Government in the Departmentof Premier and Cabinet, regarding theSwimming Pool Act Review.One key point the submission makesis that the proposal to have homeowners“self assess” the safety of their own poolsis a flawed idea.The Government proposes that, as partof the registration process, pool ownersundertake a “self-certification” process oftheir pool by completing a safety checklistand a statement that, to the best oftheir knowledge, the barrier complieswith the standard required by the Act atthe time the pool was built.Pool owners would be provided withthe option of requesting that their localcouncil or a private certifier undertake thecertification process on their behalf for aprescribed, maximum fee for local councilsand at market cost for private certifiers.However, SPASA NSW argues thatowners of pools are not necessarily competentin undertaking self certification.Further, they consider it improper andeven careless for the Division of LocalGovernment to rely on pool owners toself certify their swimming pool by followinga suggested checklist.Additional concerns relate to the ownersof the swimming pools who have “selfcertified” being exposed to litigation inthe event of a drowning or other relatedincident. SPASA says that the checklistwould be unable to capture all aspects of:• Australian Standards• Swimming Pools Act 1992• Swimming Pool Regulation 2008• Building Code of AustraliaSPASA argues convincingly that theinspection of a swimming pool environmentshould only be carried out by atrained individual who is able to correctlyinterpret the above legislative instrumentsas well as understand their interactionwhen it comes to compliance.The association adds that it is disappointingthat the Discussion Paperrefers to “local council” or a “privatecertifier” as the parties able to undertakethe certification process.SPASA NSW believes suitably qualifiedindividuals within the swimmingpool and spa industry should be consideredas a viable alternative.Such arrangements are already in placein Queensland where inspections are undertakenby private certifiers and individualswithin the swimming pool and spa industrywho are licensed by the Pool SafetyCouncil (PSC) as pool safety inspectors.TRAINING FOR SWIMMING POOLINSPECTORSSPASA says that Registered Training Organisations(RTOs) should have accessto deliver the agreed Accredited “SwimmingPool Barrier Inspection Course”.Alternatively, a “Swimming Pool BarrierInspection Course” maybe delivered byRTOs using detailed module guidelinesto achieve the desired learning outcome.SPASA says the Division of Local Governmentshould consider qualified individualswithin the swimming pool and spaindustry as a viable alternative in undertakinginitial and subsequent inspectionsin order to reach complete saturation.SPASA NSW points out that it is anRTO providing training and assessmentto the swimming pool and spa industry.As well as many courses aligned with Licenceclasses within the swimming pooland spa industry, the organisation alsoruns the Inspect Swimming Pool and SpaSafety Barriers course (SPASA3017A).This course follows similar structure tothe Queensland: “Swimming Pool SafetyInspector Course Guidelines”.Learners who complete the “InspectSwimming Pool and Spa Safety Barriers”course are taught to: locate, interpret andapply relevant information, standardsand specifications; comply with site safetyplans and OHS legislation, regulationsand codes of practice applicable to workplaceoperations; comply with organisationalpolicies and procedures, includingquality requirements; safely and effectivelyuse tools, plant and equipment;communicate and work effectively andsafely with others; as a minimum, inspectand report on swimming pool and spabarrier compliance, ensuring: correctidentification of barrier requirements;correct selection & use of processes, tools& equipment; and completing all work& reports to specification.Outgoing premieroffers free swimminglessonsIN one of the last acts of “politicallydoomed” ex-premier of Queensland,Anna Bligh provided 10 freeswimming lessons to every Queenslandchild under four years of age.Swim Australia’s CEO Ross Gagedescribed the plan as a vital extralayer of protection for children,adding that in Queensland especially,all children should be ableto swim and swim well.Parents will be able to downloade-vouchers which they can usefor accredited swim instructors ataccredited swimming centres thathave been operating for 12 months.Scout hailed hero for saving twoTHE Governor-General Quentin Bryce has officially recognised a 12-year-oldWest Australian boy with a Certificate of Meritorious Conduct, after he rescuedtwo younger boys while on holidays on the Gold Coast.Last year, Thomas Gosstray saw two young boys aged about eight and 11 in troubleat the swimming pool at the Royal Pines Resort. One was floating face downand the younger one was already on the bottom of the pool. Gosstray first calledfor help, then dived in and dragged both boys to the pool edge. Adults includinghis father administered first aid. Ten minutes later the ambulance arrived.Gosstray had graduated as a scout and is a St John’s Ambulance cadet. He creditshis strong swimming ability and first aid knowledge as helping him act decisively.splashmagazine.com.au SPLASH! | 23

enviro updateMore sponsors join the2012 SPLASH!Environmental AwardsGet your entries in before April 30, 2012 for the third edition ofthe world’s only dedicated environmental awards for the swimmingpool and spa industry.SPLASH! had previously announced thatSunbather Industries would continuewith its role as Foundation Sponsor forthe third edition of the SPLASH! EnvironmentalAwards as well as taking out the EnvironmentalProject of the Year sponsorship.Now three other sponsors have beenconfirmed:• Pentair Water is sponsoring the CommercialPool Award (Outdoor)• Supreme Heating is sponsoring the CommercialPool Award (Indoor)• SPASA Queensland is sponsoring the PoolShop AwardAll the Award CategoriesMajor Awards• The SPLASH! Environmental Project of theYear (Sponsor: Sunbather)• The SPLASH! Environmental Product ofthe YearProject Awards• Residential Pool Award (Outdoor)• Residential Pool Award (Indoor)• Commercial Pool Award (Outdoor) (Sponsor:Pentair Water)• Commercial Pool Award (Indoor) (Sponsor:Supreme Heating)Retail• Pool Shop Award (Sponsor: SPASAQueensland)Product Awards• Energy Saving Award• Water Saving Award• Mechanical Product AwardConsumer PR campaign• Sanitisation Award• Spa AwardAn entry form was included in the previousissue of SPLASH! (February-March2012) and more forms can be downloadedfrom splashmagazine.com.au.The deadline for entries is April 30, 2012.Please see the entry form for conditions of entry.The judges include respected expertsin the fields of water efficiency, swimmingpool equipment efficiency, residential designand commercial water treatment.• Julian Gray, CEO, Smart Approved WaterMark• David Hallet, General Manager, Archicentre• Peter Seebacher, Consultant to the Departmentof Climate Change & Energy Efficiency• Alan Lewis, Consultant, Aquazure• Facilitated by Chris Maher, Editor, SPLASH!Attractive sponsorship packages are stillavailable. For more details contact KarenJaques at SPLASH! on (02) 8586 6135 oremail kjaques@intermedia.com.au.AFTER the awards have been presented,Intermedia’s marketingdepartment runs a publicrelations campaign tomaximise coverage in theconsumer media.This is of great benefit tothe winners and finalists inthe awards, as well as thesponsors.In the past, this campaign hassecured coverage on the awardsin the Sunday Telegraph, Radio 3AW, United Media Group’sstable of Pool & Outdoor titles, Lifestyle Pools magazine anda number of suburban and local newspapers.Already, United Media Group has committed to showcasing the 2012 SPLASH!Environmental Award winners in their leading consumer pool titles: MelbournePool & Outdoor Design, Sydney Pool & Outdoor Design, Queensland Pool &Outdoor Design and Western Australian Pool & Outdoor Design.SunbatherIndustries:FoundationSponsor andsponsor of theEnvironmentalProject ofthe YearPentair Water,sponsor of theCommercialPool Award(Outdoor)Supreme Heating,sponsor of theCommercial PoolAward (Indoor)SPASAQueensland,sponsor ofthe PoolShop Award24 | SPLASH! splashmagazine.com.au

enviro updateTop UK pump makerjoins with Aussie poolindustry innovatorStuart Turner Ltd has signed an exclusive agreement with Australianinnovator NFT.Leading British pump manufacturer,Stuart Turner Ltd, has signed an exclusiveagreement with Australian innovatorNew Fluid Technology (NFT) to developand market their pump impeller technology.Following an extensive review of theperformance characteristics of the Supa-Stelth pump, originally designed for pooland spa applications, Stuart Turner agreedto develop a range of multi-stage pumpsincorporating the patented NFT design.The new pumps will be intended for bothdomestic and commercial water pressureboosting applications with flow rates up to160 litres per minute at pressures between150kPA and 600kPA.The design provides substantial increasesin centrifugal pump efficiency and significantreductions in noise as a result of itsunique “solid body rotation of fluids” designwhich effectively eliminates turbulencewithin the pump.Mark Williams, Managing Director ofStuart Turner says the NFT design was asignificant departure from traditional centrifugalpump design with the potential toachieve world leading performance.“We are looking forward to a really excitingoutcome from our trans-global venturewith NFT and hope that it heralds a widercollaboration in the future.”Brian Bambach, Director of NFT, says theagreement with Stuart Turner was the seconddevelopment venture to be signed by the companyand that further deals were in the offing.“It is a particular pleasure, as a newcomerto the field, to work with one of the world’slongest-established and best known manufacturersof water pumps,” he says.Stuart Turner has long history in hydraulics.The company has been in the pumpbusiness since 1906 and in centrifugalpumps since the 1930s.Co-chairman of Stuart Turner, WilliamBarnard, says that over that time they’verelied on innovation to keep the company atthe forefront of the pump business.“We have a fair degree of inventivenessfrom our own people but we keep our eyesopen for good ideas from others as well,”he says.Most of the pumps Stuart Turner makesare for bathrooms, to boost the water flowor to help fill the header tanks which arepopular in Britain. In the past couple ofyears they’ve expanded into other domesticapplications including spa pumps.“We’re really looking at applying the NFTtechnology to domestic water supply. As youknow, efficiency is becoming increasinglyimportant. Australia is at the forefront ofregulations do with pool and spa pump efficiency,but it’s having a big impact in othermarkets as well,” he says.“The other thing we like about the tech-H. William Barnard, Stuart Turner Chairman, Mark Williams, Managing Director,Paul Manning Technical Director and Terry Day Technical Director New FluidTechnology at the NFT’s Gold Coast laboratorynology is that it’s quiet. That’s important forthe domestic market in what we’re doing,going into houses and terrace houses andapartment blocks.”Barnard says that Stuart Turner is ina number of countries around the world,including the Middle East, and they planto take the technology into these internationalmarkets.“We’ve signed an agreement – a kind ofjoint venture to develop a pump for the applicationswe’re interested in – and usingthat design concept on a wider basis. Thatdevelopment period will take some time, andat the end of that we’ll work out what formthe agreement will take but it is somethingbroadly along the joint venture lines,” he says.“We’re excited about the technology andwe see substantial opportunities up the roadif it can live up to its promise. This representsan extension from NFT’s initial focusin the pool and spa industry, and underlinesthe potential of the technology.“It is definitely a vote of confidence.”splashmagazine.com.au SPLASH! | 25

industry newsIndustry movesSPASA VICTORIA ON THE MOVEThe Victorian Swimming Pool and SpaAssociation has moved from Nunawadingto new premises in Notting Hill.SPASA says this is a revolutionary stepthat will see the Association offering fullyprofessional on-site meeting facilities toconduct large-scale training (with amplecar parking) and member meetings.Members can also use the training facilitiesfor their own needs. The new premisesreflect a much more professionalimage of the Association, its members andindustry, helping reinforce its credibility.The new contact details are:Building 10, 270 Ferntree Gully RoadNotting Hill, VIC, 3168Ph: 9501 2040 Fax: 9501 2041Email: info@spasavic.com.auWeb: www.spasavic.com.auMAYTRONICS BRINGSPOSEIDON TO AUSTRALIAMaytronics Australia has announcedthe launch of Poseidon Australia.This new division within Maytronicsbrings the global leader in early warningdrowning protection systems to the Australianmarket. A key element of this announcementis the appointment of TroyGreen as Poseidon-focused BusinessManager. Green commenced in Marchand takes up the national responsibilityfor Poseidon’s continued rollout into themarket place.Troy Green can be contacted on 0408360 292 or by email on troy.green@maytronics.com.For more information on the Poseidonsystem turn to page 84 and the relevantNew Products article.BRICKWORKS BUYS DANIELROBERTSONThe Brickworks group of companies,which includes paver company AustralBricks has acquired the Daniel Robertsonbrand, well known by pool buildersand landscapers for their pool-friendlyrange of pavers.Daniel Robertson is recognised as themost prestigious brick brand in Victoriawith a history dating back to 1853.Lindsay Partridge, Managing Director ofBrickworks says that Daniel Robertsonwill broaden their range and open upadditional market opportunities.For further information on theDaniel Robertson range got toww.danielrobertson.com.au.NEW PENTAIR VICTORIANACCOUNT MANAGERPentair has appointed Mitchell Kellyas Account Manager Victoria for itsrange of Pentair and Onga swimmingpool equipment.In his new role, Kelly will supportdistribution, pool and spa retail shopsand builders throughout the State withPentair and Onga branded products.Kelly originally hails from QueenslandBecause the filtration performancein your pool is criticalThe performance of your poolfiltration system is critical tomaintain a healthy environment foryour family and friends.When Emaux Pumps and Filtersare specified, you can be assuredof a filtration system that is of thehighest quality. Emaux meets orexceeds Australian andInternational quality andperformance standards at a costwhich reflects our internationalcompetitive strength.For further information call us orvisit our website.www.emaux.com.au.The clear choice in water technology1300 293 63326 | SPLASH! splashmagazine.com.au

industry newswhere he gained vast hands-on experiencein plumbing, as well as resurfacingand renovating pools.He began his involvement in thepool sector as a teenager employed ina family-owned retail pool shop, wherehe gained broad experience in sales,customer servicing and productsupport. This led to an extensive careerin pool product retailing includingappointments with several majornational chains.Kelly also gained overseas experiencewhen he worked in the UK for two yearsfrom 2008 for a specialist sports advertisingagency, gaining significant marketingand brand management experience.Now resident in Melbourne, Kellysays he is keen to apply his broad baseof practical skills, hands-on experienceand technical knowledge is his new role.He is based at the Pentair head officein Notting Hill and can be contactedon 0400 825 002 or Mitchell.Kelly@Pentair.com.SPASA NSW BOARDSPASA NSW has announced its 2012/13Board. Nine previous board membershave re-nominated and been re-elected,and three new board members have alsobeen elected. They are: Peter Moore(President), Robert Guthrie (VicePresident), Denis Baxter (Treasurer),Manfred Wiesemes, Corralie Clark, TedBennett, Remonda Martinez, KarenJaques, Janine Bellifemine, JonathanHatfield, John Daniel and Merv Smith.POOL STAR AND ADVOCATEPASSES AWAYMost people will remember her as thewife of Prime Minister Gough Whitlam,but Margaret Whitlam (nee Dovey) wasalso a champion swimmer and had ahand to play in helping kids learn howto swim.She learnt to swim at Bondi, andin 1983 represented Australia in the220-yards breaststroke at the Sydney EmpireGames. She came in a respectablesixth in the final.In 1955 she moved to her husband’snew electorate in Cabramatta, and wasshocked to discover there was no publicpool in the district. She lamented howthe children would learn how to swim,and lobbied until a eventually a poolwas built.She passed away on March17, 2012.Harness the power of the sunHeatseeker SolarSolar Pool HeatingHigh Performance Evacuated Tube TechnologyPool Covers & Rollerswww.supremeheating.com.au1300 787 978SupremeHeatingSpecialists in heating for homes & poolsHeatseeker DiamondHeatseekersplashmagazine.com.au SPLASH! | 27

esidential featureTheJET AGE28 | SPLASH! splashmagazine.com.au

esidential featureOver the years, Viking Spashas increased the numberof jets from six to 71Christina DiMartinodiscovers spa jettechnology is the keyto hydrotherapy andproviding a warminner glow.Spas and hot tubs are the most popular way to enjoy the hydrotherapybenefits of warm water. The demand is from both theresidential owners as well as commercial categories such ashotels, resorts, cruise ships and health spas.Looking at the changes in technology over the years reveals improvementsin the experience for the consumer and less hassles forthe builder and maintenance technicians.Major spa makers work with one of the spa jet manufacturerswho dot the globe, aiming to develop jets that they can claim as beingexclusively their own.Given the highly competitivearena for spas today, this is animportant marketing tool. SpaThe most important quality of a spa jet is that it be just that – quality“Hand and foot jets – utilising thescience of reflexology – are a must.”manufacturers can boast having spa jets that provide any or all ofwhat consumers consider important in their spa experience, suchas deep muscle, pressure point and soothing massages, or justtotal relaxation.New technology and aestheticsTom Kneeshaw, director of sales and marketing for Viking Spas inGrand Rapids, Michigan, USA, says that the company has maintaineda relationship with its jet manufacturer for almost two decades.“Over the years they havedone a great job providing aninnovative look and enhanced jettherapy, and the quantity of jetsin our spas has gone from six inthe early 1990s to our newest spa with 71 jets,” he says.“The look of the jet is certainly new today. It blends a shiny blackplastic with a stainless steel appearance. We’ve come a long waysince the solid white and grey jets of our past.”He added that Viking Spas also utilises many different functioningjets that provide different therapies for the user.“Regardless of the appearance, the most important qualityof a spa jet is that it has to be just that – quality,” Kneeshaw says.“A jet has to be made to withstand harsh environments andbe able to perform the way it did when the water was first placedin the spa. On/off, spinning and positioning are just as importantas the aesthetic look, and that look should maintain itselfthroughout the life of the product. What felt good in the showroomshould be the performance that the customer will enjoy for thenext decade.”He says that while the performance of the jets is certainly important,even more critical is jet placement.“A user should be able to simply rest comfortably in the seat andthe spa should then do the rest,” he says. “Viking varies the jettingso that every seat provides an entirely different massage. Hand andfoot jets – utilising the science of reflexology – are a must to providerelaxation to our customers. Those looking for direct therapyfor the back, neck, thighs, arms and even fingers can find it in awell-designed spa.”splashmagazine.com.au SPLASH! | 29

esidential featureJetPaks bring new technology to spasBullfrog Spas are manufactured in Australia by Spa Industries, whichis under license to Bullfrog International, LC in the USA. It’s the onlyspa manufacturer licensed to produce this patented technology inAustralasia.Bullfrog’s spas are the world’s only spa pools and swim spas thatare equipped with the patented “JetPak” system, which the companysays delivers incredible power, maximum versatility and allows customersto upgrade their spa pool’s jetting.The jetting choices are customisable to suit individual needs. Themodular jetted seat backs are interchangeable – easily moved betweenspa seats – so users can decide where to place their favouritemassages. JetPaks are also upgradeable – and as new JetPaksbecome available, consumers can easily upgrade without buying anentirely new spa.The JetPak names help consumers decide which are best suitedfor their desired use. The “AcuTouch” focuses on the lower back, the“Cascadia” aims its power from the neck and shoulders to the lowerback, the “ClusterSpray” jets are situated to benefit the spinal centreline,lateral muscles and lower back; while the “RainShower” alsoworks on lateral muscles and lower back. The company currently offers20 JetPaks that are customised for virtually every requirement.Portable comfort for inbuilt spasCaroline Simson is business development manager for Pool-WaterProducts in Vermont Victoria, the company with the AustralianJetPak distribution rights. She points out that this technology is nowavailable for inbuilt concrete spas.“The JetPaks were introduced to the market in Australia lastyear,” says Simson. “Custom concrete spas now have the option ofinterchangeable jets, contoured seat comfort and therapeutic hydromassagewith Bullfrog JetPaks.”When designing and building a concrete spa, consumers cancreate a beautiful addition to their homes, but until now they had tosacrifice the comfort and therapeutic benefits that were gained fromthe multiple jet options they can get in portable spas.“With JetPaks for concrete spas, consumers can have a stunningcustom concrete spa that is also comfortable and highly therapeutic,with a selection of different jets, all offering different massageoptions to suit specific needs and preferences,” she says. “JetPakscan be interchanged from seat to seat, customised to fit individualtherapy needs, and upgraded at any time so people can continue tohave the benefit of advanced hydrotherapy technology without havingto rebuild their spa.”Concrete spas are usually made with seating that places the spawall at a 90-degree angle from the seat.“This makes it difficult to feel comfortable and relaxed,” says Simson.“JetPaks however, are designed for comfort with the contouredshape that supports the back as the jets massage away, helpingusers relax.“With three available jet options we can now design the spa that isperfect for anyone’s specific needs. Unlike traditional custom builtspas that have a few basic and fixed jets, people can now decidewhere their favourite JetPak is positioned in the spa. And as theJetPaks are easily interchangeable, they can upgrade their spa in thefuture as new designs are developed and become available.”Simson says the “Oscillator” JetPak as an example. Purchasersare asked to “Imagine an on-demand masseuse in your ownbackyard soothing away the tightness in your lower back.” Simsonsays the Oscillator jets feel like two sets of kneading hands mov-The ClusterSprayJetPakThe OscillatorJetPak30 | SPLASH! splashmagazine.com.au