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esidential featureare seeing homeowners spending as muchmoney on their backyards as some commercialcompanies do. We sell the sameproduct to home builders that we provide tomajor projects, so they’re always assuredof having the best possible result and longlasting quality.”Among the company’s most popularfountains is the Crystal Falls. The jet isavailable for deck or wall mount applicationsand can pivot to produce a variationof spread and height. Single jets can actas an accent while a grouping creates astrong focal point. By adding an optionalwant in their landscape design.RicoRock in Orlando, Florida is one companythat overcomes the challenges involvedin rock waterfalls. Bruce Riley, managingdirector, says the company’s products aremoulded from natural rock formations.“Our styles include limestone, sandstone,granite and quartz looks,” hesays. “Panels and boulders areavailable in all styles. The productsare made from fibre-reinforcedconcrete [GFRC or FRC].This type of lightweight castingis less than one-inch thick,Savi Oasis sheer descentthe prices of its products to about half ofwhat they were previously. The company,Riley says, has grown, and volume now enablesit to pass better savings on to customers.The company ships across the US andCanada and to about ten foreign countriesmostly in the Caribbean.fibre-optic light, the water features createsa luminous evening effect.The Fyrefly jet easily flush mounts in thedeck and comes in three versions; unlit,fibre-optic and RGB LED. Fine fingers ofwater are projected outwards from the brassfaceplate in either a broom or linear spraypattern. Crystal Fountains suggests installinga group of Fyrefly jets to create a playfularching effect. Holes can be angled at 20 or40 degrees for different arch heights.Fibre reinforced concrete –the sensible way to builda rock waterfallPeople love bringing nature into their backyards,and rock waterfalls are a sure way todo it. But few people have an abundant supplyof the right size and shape rocks lyingaround in their backyards. The sheer weightof natural rock makes it extremely expensiveto transport, and even then it’s not alwaysavailable in the colours that homeownersAntique style water featuresin a pool designed byA Total ConceptThe Runnel Waterfall by Bradfordbut has a high tensile strength. It weighsabout eight-pounds per square foot. You cancreate a hole in FRC with a hammer, but itwill not shatter like most cast concrete. AndFRC can be cut with any concrete cuttingtool.”RicoRock recently expanded its BlueRidge series with new colour patterns andlarger rock formations—but it also loweredThe company’s two lines include standardwaterfall kits that can be installed in oneday, and cast rock products for customisedjobs. Some of its rock formations are asmuch as 20 feet high.“They are light and transportable, aboutone-fourth the weight of natural rock,but they are strong enough to sit or standon,” says Riley. “The most popular are thewaterfall kits that include four to 12 piecesthat are mortared together on site,and can fit any shape pool and beinstalled in any situation. The formationsdon’t have seepage problemsor form calcium deposits, which area big problem with most waterfalls.The biggest advantage to builders,however, is predictability. Homeownersknow exactly what they’re goingto get before the job is started.”RicoRock’s products come lightlycoloured, and dealers and buildersusually add colour to coordinatewith their projects. The companymanufactures in both Florida andTexas. Riley says transportationtypically adds only 10 to 15 percentto the cost, and the company subsidisesshipping costs on internationalorders. The products come with afive-year warranty.“At the builder’s end, the price to theircustomers typically ranges from $900 to$4000,” says Riley. “There is no limit to whata builder can charge, depending on howelaborate a project is.”Boulder Formations in Clearwater,Florida, puts its own spin on FRC waterfalldesigns. Marla Sawyer, co-owner with herwww.splashmagazine.com.au SPLASH! | 53

esidential featurehusband and partner, John, says customdesigned natural scenes are easily achievedthrough the unique architecture and engineeringof the company’s entire line of GFRCCast Rock Systems.“The unique features of these products allowfor easy expandability by combining differentcomponents into a customised natural scene,while maintaining the simplicity of a modularsystem that is perfect for both residential andcommercial applications,” says Sawyer.“All Boulder Formation components canSheer descent adding movementto a design by A Total Conceptbe used individually or combined togetherallowing for the most basic designs to themost elaborate custom creations.”The company offers several completemodular waterfall systems that consist ofboulders and plumbing fixtures. Pumps arepre-plumbed and ready to be installed. Contractorssimply stack the rocks in the properorder, making sure each sleeve lines up withthe sleeve in the rock below. Once the rocksare properly secured, you simply drop theplumbing down through the sleeves, coverthe plumbing top with the cover rock andturn on the waterfall.The company also offers grotto designs, andsystems that can function as water slides.Sawyer agrees that pool builders shouldFire and water bowlsare striking and popularfind the systems uncomplicated andeasy to put together, but the companymakes itself available to assistin installation. She also agrees thatbuilders can pump up their bottomlines considerably by offeringwaterfalls.“Wholesale prices on thesewaterfall systems range from$USD600 to $USD2400,” she says.“Builders tack on their mark-up,which typically includes their overheadand some creative expenses.There really is no limit to how muchthey can make from offering thesesystems to their customers.”A more modernapproachProgressive trends in waterfalldesign include sheet flow, rainforest,curtain and arch applications.These elegant waterfall designshave gained acclaim around theworld in applications ranging frombackyard spas to major commercialsettings in recent years.Savi Pool and Spa is thewaterfall division of Next StepProducts LLC, a leading manufacturerof LED underwaterand illuminated water featurescompany headquartered inOrlando, Florida. RichardHeiner, owner of Mondo Light, amarketing and consulting firmspecialising in pools and spas,is the marketing representativefor Savi Pool and Spa. The company’sline of Oasis waterfallscome in five primary designs,but each can be expanded uponfor customised projects.“Sound, movement and lightingadd a lot to a pool,” says Heiner.“From the homeowner perspective,they’re adding the focal point to theirlandscape design. Sheeting falls havebeen around for a while, but as poolshave become more exotic in design,builders have added a raised wall inorder for the water to fall more effectively.This adds a visual dimensionthat far excels that of standard, flatsurface pools.”Savi Pool and Spa goes to greateffort to insure that contractors anddesigners who buy their productshave everything they need to bringtheir projects to completion, andthey offer technical support to help installersthrough every step.“The systems come with guides that showhow many gallons per hour per foot of waterthe unit needs to move; with every additionalfoot you need more water,” Heiner says.“The more simple installations do notrequire more pumps. The existing poolpump easily redirects water to the fall. Whenthe systems get larger or more complex, itrequires additional pumps. The guides alsoindicate the height that the system shouldbe mounted for the best visual effect becausesheet flow waterfalls naturally narrowas they fall. All Savi Pool and Spa waterfallscome with standard back feed. There’s nota lot of education needed for these units.It’s just a matter of reading the literatureand contacting our technical team with anyquestions that may arise.”The company also offers a radius orderform on its website so builders can matcha specific curve in their design. With anunderwater light manufacturer as its parentcompany, adding colourful LED lighting optionsis made simple and convenient.Fire and water -Crystal’s Grand Effect54 | SPLASH! www.splashmagazine.com.au

‘Technology in Harmony with Nature’savi lights and oasis waterfalls,the perfect combination for theultimate pool experienceOASIS LIGHTED NOVA FALLVIBRANT COLOURS• White• Light Blue• Green• Pink• Dark BlueEXCITING “SHOWS”• Smooth Colour Transition• Blue / Green Fade• Fast Colour Changing• Medium Colour ChangingTRUE COLOUR MIX TECHNOLOGYColours mix in the lamp not in the pool so the light is always pure,bright and vibrant.AUTO MEMORYSaves last setting when turned off and returns when turned on.EASY TO INSTALLNo Niche is required for installation. The Melody and Blanco fit intostandard 50mm pressure pipe.OASIS ARCH FALLOASIS RAINFOREST FALLOASIS CURTAIN FALLOASIS ORIGINAL FALLsavi lightsINTELLIGENT COLOUR LED LIGHTINGonly37mm!Waterfalls are available in 30cm, 45cm, 61cm, 91cm and 122cmwidths. Custom radius cuts and widths of 152cm, 183cm, 214cm and244cm are also available.Fiber optic lighting is included with the Oasis Lighted Nova Fall. Fibreoptic sideglow cable for perimeter lighting is also availableoasis waterfallsVISUAL BEAUTY AND SOOTHING SOUNDSFor more information see the Savi website: www.nextstepproduct.com/saviCompu Pool Products • 3-7 Hilldon Court, Nerang QLD 4211 • Tel: +61 (0)7 5596 3773 • Fax: +61 (0)7 5596 1951Email: sales@compupool.com.au • Web: www.compupool.com.au

esidential featureHeiner says it’s unanimously agreed thatbuilders can gain great financial benefits byadding water features to their design packages.“Builders know their areas, and they arecognisant of income levels in the regionswhere they build,” he says. “They have to feelout their clients to determine if they are thekind of people who want their backyards tobe more of a showpiece, and want the addedambience of moving water. The componentsfor a basic waterfall unit can be purchasedtoday for under $100, and range to well over$1000. But if you’re building a $50,000 pool,you can easily add as much as five percent,or even more, to your total package.”Dress up the tubWater features aren’t reserved just forswimming pools. At Bradford Products inWilmington, North Carolina, the contrary istrue. The company is a leading manufacturerof stainless steel aquatic vessels and complementarywater features. Its line includesa vast assortment of pools, spas, swim spasand hydrotherapy units, as well as a widerange of waterfalls and fountains that it sellsand ships around the world.“People come to us with concepts and“We suggest that builders and contractorsknow what they want the feature to dothat they are offering their clients; splash,trickle over the edge, spurt up, cascade orother treatments, and how much force theyhot tub, skirting and coping materials andwater feature equipment. The unit fits easilyinto the frame of the vessel.A hot trend in water features currently isadding sound, according to Greenman.Parliament House pondand water featureAmazing bronze waratah waterfeature by Hydrocare, completewith native flora and faunaResmed’s kilometre-long Ideas Stream– several pumps piggy backed thewater up the weirs to give the realisticimpression of a flowing creekrough ideas and we turn them into reality,”says Paul Greenman, director of businessdevelopment. “This affords clients somethingthat no one else has because theyare not mass produced, but are individuallydesigned and finely handcrafted in stainlesssteel as opposed to plastic or fibreglass.”The company’s water features are designedusing the latest 3D modelling software to ensureaccuracy throughout the design process.“We generate our shop drawings directlyfrom the model and can export the solidmodel for use in analysis programs,” saysGreenman. “Our design and engineeringdepartments collaborate daily for ongoingproduct development.”A lot of Bradford water features are designedfor hot tubs, spas and smaller pools, but it isnot limited in the product size it can create.56 | SPLASH! www.splashmagazine.com.auwant in the water action,” saysGreenman. “We have specifications,and we will walk themthrough everything they need toknow.Builders typically know aboutthe landscape details and challenges theypresent before they come to us, of course.We will then design and build the system,provide the engineering, shop drawings,plumbing and electrical schematics.Equipment specs such as pumps, heaters,chemical sanitisers and everything else theyneed to know to operate the feature is alsoprovided.”Greenman adds that any experiencedbuilder should be able to enter the waterfeature category without too much additionalknowledge. They need to know, or learn,how to introduce the interconnecting plumbingand build on a pad, for example.Bradford Products’ designer deck spascome with a kit form that allows the builderto install a coping skirt around the spa andon the top lip. The company supplies the

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esidential featureWater features: a step-upfor buildersCrnkovic reminds builders that they areselling the effect of a water feature, and thatthey shouldn’t sell themselves short.“Selling a pool today has become somewhatof an auction,” he says. “The homeownerwill talk to friends and neighbours,check on the Internet and their telephonebook. They may get 10 bids on the project,and every builder is out there trying tounderbid the competition. We want ourwater features to prevent builders fromgetting pulled into that auction by offeringsomething that no one else has. The lowestbid might be $15,000, but you go in and say,look, I can offer you this dynamic featurethat your kids can play in and that will adda dynamic look to your yard, and it’s onlygoing to cost you another $4000. This is thebuilder mentality that is most successful inthe water feature arena.Hydrocare has several high profile waterfeatures to their name – some that surpasswhat most people would describe simplyas a water feature, to be part architecturalmonument, part man-made waterway.These include such amazing works as the12 years, and during this time some of theprojects that provided the greatest challengesalso brought with them the mostsatisfaction – while also offering the opportunityto reach milestones for improvedperformance and credibility.Garden for Australian Dreams,National Museum of Australia“It’s up the pool builder to get out ofthe auction by joining with a water featurecompany that can lead you to bigger andeconomically better ways. In hard economictimes, your business can make an extra 20percent with these products.”Public water features agreat addition topool businessRobert Saville of Sydney’s Hydrocare PoolServices says that public water featuresand fountains are a great addition to hiscommercial waterpark and pool watertreatment business. In fact, Hydrocare hasgained such a reputation that last year,water features outstripped the water treatmentside of the business.Garden of AustralianDreams at the NationalMuseum of Australia inCanberra, the front waterfeature at the NationalPortrait Gallery,more than 20 waterfeatures in the FederalParliament House andThe Ideas Stream, onekilometre of creeks,ponds and weirs at Resmed Campus; aswell as high end domestic jobs.He says that while the work is rewarding,care needs to be taken with many aspects ofthe construction, and also water treatment.“Water features have long been a specialistfield with designs that create hydraulicand treatment challenges,” says Saville.“Fountains and ponds fall under secondarywater contact guidelines and need to betreated. Public water features provide thegreatest risk. Untreated water bodies aredifficult to maintain and are a health hazard.Water features can range from several thousandto 1.5 million litre capacities – goodwater treatment is essential.”He says that he’s been involved withmajor water feature projects over the pastThe award winning water feature, complete withpyramid, at the National Gallery of Australia“High profile works often include high riskliability, and attention to detail is mandatory.“Well designed and located water featuresprovide aesthetic enjoyment for everyone.The dancing waters have done so manyyears – just look at the Romans and the TreviFountain. Today’s budgets may not stretch toa Trevi project – nonetheless, designers havea duty to provide healthy water features.“Hydrocare has successfully used UV inlarge water features – the latest being theNational Gallery of Australia (NGA). This1.2 million litre Billabong uses hydrogenperoxide with UV. The NGA required anatural looking water body that includedaquatic plants. The water for the feature waspumped from Lake Burley Griffin and waspretreated to kill blue green algae. We puttogether a portable plant to treat the waterusing UV, chlorine and hydrogen peroxide.Multimedia filtration removed the dead bluegreen algae.“Water Features in most cities arerestricted from using mains water –in Canberra water is trucked in fromground springs in Yass. This presentsmaintenance and treatment problemsbut keeps the fountains operating forpublic enjoyment.”www.splashmagazine.com.au SPLASH! | 59

industry adviceOvercomingobjectionsMarco Longley, author of The Ultimate Hot Tuband Pool $ales Book, offers the third instalmenton selling spas and pools.As a sales professional, dealing withobjections is a part of our businessthat will never go away. Overcomingobjections is a very necessary and valuablecomponent of the sales process. You havetwo choices when it comes to addressingobjections: either fully understand whatthey are, what they really mean and learn toovercome them or get out of sales becauseyou won’t be selling for long if you can’tovercome objections.Every sales professional knows virtually allsales are won or lost at the objections stage.How well you overcome objections is directlyrelated to how successful you were inbuilding a strong rapport with your prospectand the effort you have put in to learninghow to understand and overcome them.Having built a strong rapport, you will befar more successful in overcoming objectionsas you have already had a mutualexchange of thoughts and ideas with yourprospect. In the absence of strong rapport,you will be seen as a pushy salesperson onlyinterested in selling a product.Objections often result when your prospecthas these thoughts:• No perceived value in spa ownership;• No trust in you, your store or your products;• No perceived urgency in purchasing the spa;• Perception of the superiority of a competitor’soffering;• A lack of funds to purchase your offering;• “It's safer to do nothing” perception or afear of making any commitment.Always keep these concerns in the backof your mind when you hear your prospects’objections. These concerns are often expressedas “We need to think about it.”Opportunity is knocking –are you listening?Think of your prospects’ objections asquestions and not really objections. Theyare a way for them to justify their investmentin you and your products. Rarely doesanyone make a purchase of a “high-ticket”item without asking questions first, especiallyinternal questions such as, “Am Imaking the right choice?” or “Am I gettinggood value for my money?” Recall a timeyou were considering making a “highticket”investment or purchase. Did youjust listen to the sales presentation andpurchase outright or did you ask questionsand express areas of concern thatneeded to be addressed before you madethe purchase?How you handle yourself in addressingobjections crucial. What practice exercisesdo you go through to improve yourobjection handling skills? Do you make aconscious effort to learn how to overcomeobjections or do you just hope and pray theywill magically go away and never come upagain? Since your prospects are interestedin buying, you need to make sure that yourtone and your demeanour reflect the positiveattributes of their objections when theybring them up. Do not become discouragedor defensive about your presentation,product or your company. Your prospectsare interested in buying from you; they arestanding in front of you. They simply needmore clarification or understanding to moveforward with their purchase.The secret in overcoming objections liesin understanding exactly what they want toknow more about and why. Objections comein many forms – you must decipher exactlywhat it is that they are really asking or sayingand what it is they are truly concernedabout and why. You need to understand theobjection to overcome it. You must understandwhether or not their objection is justa question or is it really an objection whichcould be a serious road block preventing youfrom moving forward with the sale.More often than not, the real objection isusually price-related and your prospects’ability to justify the investment in theirminds. How do I know that? If your spaswere half price, you would likely be soldout and there would be a line-up of peoplearound the block wanting your products.Does that make sense? If we eliminatethe price objection, you will almost alwayshave a sale. It is up you, the sales professional,to clear all the fluff and smokeaway and get to the real objection. If youare unsuccessful in finding and overcomingthe true objection, you will be leftwondering what happened and why youlost the sale.Overcome the true objection, and youshould have a sale.60 | SPLASH! www.splashmagazine.com.au

industry adviceRules for overcomingobjectionsOvercoming objections is a simplefour-step process.1. Acknowledge the objection;2. Isolate, indentify and rephrase the objection;3. Overcome the objection;4. Ask for the sale again.Acknowledge the ObjectionTo have any chance of overcoming yourprospects objections, you must first haveput the effort into building a strong rapportthroughout your presentation. In respondingto any objection, always acknowledge yourprospects concerns with an affirmation sothey feel acknowledged for their objections.Top objection acknowledgments statements:• “Mr. Customer, I am really glad youbrought that up.”• “Mr. Customer, that is a great question.”• “Mr. Customer, you have obviously beenlistening very closely and I appreciate that.”• “Mr. Customer, I often hear the sameintelligent concerns that you are voicingright now.”• “Mr. Customer, good point. You meanthat’s the only reason you’re not buying?”Isolate, Indentify and Rephrasethe ObjectionWhen you take the time to listen and rephrasethe objection, your prospect knowsthat you are paying attention to them.Rephrasing clarifies the objection to avoidany misunderstandings. It also gives youa moment to gather your thoughts. By rephrasingto better identify their real issues,you can lighten their concerns, or probe formore information.Top 10 objection isolation, identificationand rephrase statements:• “Mr. Customer, would you mind explainingwhy you feel that way?”• “Mr. Customer, don’t you really mean...”• “Mr. Customer, so you're telling me...”• “Mr. Customer, do I understand you tomean that...”• “Mr. Customer that is a very interestingpoint. Do you mind helping me understandwhy you feel that way?”Overcome the objectionYou should now have a much better understandingof their objection and why it isimportant to them. In order to address andovercome their objection, you may have tobacktrack or repeat parts of your presentationto more fully explain a feature or apolicy to their satisfaction or understanding.In addressing ANY objection, you needto confirm your reply to their objection hasbeen not only received, but understood.Don’t overcome an objection and leave ithanging out there; confirm it hit the mark.Top confirmations you have successfullyaddressed their objection:• “Now that solves the problem, doesn’t it?”• “When you think of it that way, how do youfeel about this spa/pool now?”• “I guess we’ve made that clear now,haven’t we?”• “Does that make sense now?”• “Are you comfortable that we have addressedthat to your satisfaction?”Ask for the sale againAfter overcoming the objection and receivingtheir confirmation that you have successfullyaddressed it to their satisfaction, ask for thesale again. If more objections arise, continueto address them using the steps outlinedabove. You must have their agreement thatall their questions and concerns have beenaddressed or they will not move forward totheir purchase.After you read each of the following objectionsor comments, take a moment andpractice how you would address them; writedown your reply and then read it aloud. Howdoes it sound to you? How would that soundif you were the prospect hearing it? Thecombination of reading, writing and speakingyour reply will set it in your memory farmore effectively than just thinking about yourreply. Practice the 4 step process and usethe objection acknowledgement statementsyou have learned to start your rebuttal. If youcan’t come up with at least one if not severalresponses to each of these standard industryobjections, you are losing sales and in returnyou and your company are losing MONEY.How will you feel if you get one of thesestandard objections on your next presentationand didn’t practice addressing it?Common sales objections• We need to think about it.• I want to shop around.• I have to bring my wife back before I canmake a decision.• I like the competitor’s model better.• Is that your best price?• Your price is too high.• That’s more than I wanted to spend.• If you take off $2000 I’ll buy it.• They have hot tubs at the box storefor $5000.• I want 100 jets in the spa.www.splashmagazine.com.au SPLASH! | 61

eaut utesFour wheels arebetter than twofor transporting the big boys, plus a loadWith a one-tonne carrying capacity and ampleaccommodation for five hefty lads, Deiseleditor Paul Matthei found plenty to like aboutVolkswagen’s 4Motion dual cab Transporter.I’ve not been a fan of the front-wheeldriveconfiguration in light commercials;particularly in those rated to carry a onetonnepayload in addition to towing a trailerwith an aggregate mass of up to two tonnes.In my simplified view, the physics are allwrong. No matter how gutsy an enginemay be, trying to transfer sufficient torquethrough two front tyres to get up to fivetonnes of mass moving forward on a slipperyslope can be easily likened to pushing theproverbial poo uphill with a straw.Sure, the transverse mounting of engineand gearbox directly above the front wheelshelps with traction, but with a loaded vehicleon a steep hill there’s often twice as muchweight exerted on the back wheels that interms of aiding forward motion are doingdiddly squat!No, it’s a far better scenario for a loadcarrying vehicle to have the rear wheelsdriving – or better still, as is the case withthe Transporter 4Motion, all four. This wasgraphically displayed during a recent testwhere we pitted a modestly loaded frontwheel-driveTransporter against its 4Motionequivalent and came away convinced the latterwas superior in virtually every respect...except fuel economy!First, it must be pointed out that due to its3.4 metre long wheelbase and relatively limitedground clearance the dual cab Transporterwith 4Motion cannot be considered atrue 4x4 in the traditional sense. Rather, itis a competent light commercial capable oftraversing muddy worksites where its twowheel-drivesibling would be stopped deadin its tracks. Further to this, it also exhibitssuperior on-road performance because the4Motion system enables a far more balancedand effective distribution of the powerand torque produced by the lively 2.0 litretwin-turbo diesel engine.Being significantly ‘undersquare’ withbore and stroke dimensions of 81mm and95mm respectively, it’s not surprising theEuro 5 compliant all-alloy four cylinderplant punches well above its weight, dispensinga hefty 400Nm of torque between1500rpm and 2000rpm and 132kW of powerat 4000rpm. These outputs are channelledthrough either a standard six-speed manual62 | SPLASH! www.splashmagazine.com.au

eaut utesSpace inside and outarms, coil springs and anti-roll bar at theback. Stopping is powerfully managed bymonstrous 340mm front discs and 294mmrears transferring torque to 17-inch steelrims shod with 235/55R 17 tyres. Steering isvia power assisted rack and pinion giving akerb-to-kerb turning circle of 13.2 metres.Forward motionWe tested two versions of the dual cabTransporter back to back – a DSG equippedtwo-wheel-drive and a manual 4Motionmanual shifter offers a gear for every situationfrom off-road crawling to freeway cruising,with 100km/h achieved at just 1500rpmin top slot. Similarly, the seven-speed DSGunit impressed with its smooth, preciseshifts always executed at the right time.Standard safety features include driverand front passenger airbags, hill hold,daytime running lights, anti-lock brakes,electronic stability program and heightadjustable front seat belts with pretensioners.These are complemented byTransporter interior is neat and functional.Seven-speed DSG transmissionprovides smooth, quick changes whichare easily appreciated in city driving“It is a competent light commercial capable of traversingmuddy worksites where its two-wheel-drive siblingwould be stopped dead in its tracks.”or optional seven-speed DSG (direct shiftgearbox) which is unique to Volkswagen.The DSG differs from conventional automatedmanual transmissions in that it featuresa dual clutch arrangement where eachclutch operates independently of the other.This means that while one clutch is engagedfor either first, third, fifth or seventh gears,the other is in stand-by mode ready to selectsecond, fourth or sixth as needs dictate. Inthis way, according to Volkswagen, lightningquick gear changes in less than 400th of asecond are achieved.Further down the line, 4Motion transferstorque to each wheel according to its level ofgrip as determined by the standard anti-slipregulator (ASR). In addition, the vehicle canbe optioned with an electrically actuateddriver-controlled diff lock at the rear.Suspension is fully independent withMcPherson struts, coil springs and gas filleddampers at the front along with semi trailingloaded with the same 700kg palletisedpayload positioned just ahead of the rearaxle. While both have a gross mass rating of3000kg, the 4Motion version weighs 100kgmore than its front-wheel-drive brother andtherefore has a payload capacity of 1000 kgcompared to its sibling’s 1100 kg.While there was not much difference betweenthe two when driving unladen on a dryroad, the balance quickly swung in favour ofthe 4Motion unit once the load went on. Despitethe fact it was manual, lifting off on asteep grade proved significantly easier withall wheels driving whereas the two-wheeldriveunit seemed to momentarily strugglefor traction until the anti-slip regulatorkicked in to help haul it off the line.Once underway, both units felt solid andsecure with excellent road manners althoughthe 4Motion always exhibited a morestable and surefooted composure in adverseconditions. The six-speed dash mountedstandard creature comforts like ‘climatic’air conditioning, electric front windowsand mirrors as well as a rear fog lamp andfront mudflaps.Fuel consumption figures quoted byVolkswagen were consistent with the resultswe achieved with the loaded vehicles: TheDSG unit returned 9.8 km/litre (27.7mpg)while the 4Motion manual managed 9.5 km/litre, or 26.9mpg.At the end of the day, whether a Transporterpurchaser needs to tick the 4Motionbox or not will depend entirely on the vehicle’sintended application. For example, ifit’s to be used mostly on road and modestlyloaded, then the slightly better fuel consumptionof the DSG unit would be an advantage.However, heavy loads and slipperyconditions would render the more expensive4Motion version a wise choice.Like most things, it comes down to thesimple cliché of horses for courses.www.splashmagazine.com.au SPLASH! | 63

koiPondsextra revenuestream forpool buildersThe voice of the Wet Industrywww.splashmagazine.com.auFebruary/March 2011sPlasH!launchesnew websiteskills fundingFor the aquatic industrywater featuresThe sight and soundof water in motionPlenty of workCleaning up Queensland poolsSPLASH! is the leading trade magazine for– and dedicated voice of - the Australianpool and spa industry, and is distributedboth nationally and internationally.Published bi-monthly, the magazineprovides detailed coverage of the latestindustry news, case studies, projectsand the broad range of issues affectingthe residential and commercial pooland spa market.Dedicated to delivering the mostcomprehensive editorial and technicalcontent, SPLASH! is essential readingfor anyone involved in, or associatedwith, Australia’s “wet” industry.✁YES! I wish to receiveSPLASH! magazine.SUBSCRIBETAX INVOICEWithin Australia*■ $60.00 – 1 year, 6 issues■ $96.00 – 2 years, 12 issues - SAVE 20%■ $126.00 – 3 years, 18 issues - SAVE 30%* Prices quoted include GSTPlease find enclosed my cheque/money order for $ ____________payable to The Intermedia Group Pty. Ltd. OR please charge my:■ Mastercard ■ Visa ■ Amex__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __Cardholder Name: ______________________________________________Expiry date: __ __ / __ __Signature: ____________________________Name: _______________________________________________________Job Title: _____________________________________________________The Intermedia Group Pty LtdABN94002583682PO Box 55Glebe NSW 2037Fax (02) 8580 6312Call 1800 651 422www.intermedia.com.auCompany: ____________________________________________________Address: _____________________________________________________Suburb/Town: __________________________ Post code: _____________Ph: _____________________________ Fax: ________________________Email: _______________________________________________________

CommercialImage shows a relaxing spot by one of the many cooling pools at theRadisson Fiji. This pool was built by Australian industry legend VictorDe Fontenay, who died in Fiji last year. Photo by Jack Maher.In SPLASH! Commercial we focus on big and smallcommercial swimming pools including resort poolsand spas, water parks, competition pools andmunicipal projects. We examine issues of importanceto commercial pool builders, designers, managementand staff, while taking a look at some of the latestaquatic happenings around the region and the world.Commercial news and featuresThorpie splashes back into contention . . . . 66Tender of the Month . . . . . . . . . . . . . . . . . . . . . . . 68BER builds pool for outback kids . . . . . . . . . . . 69Uni pool pours despite rain . . . . . . . . . . . . . . . . 69Risk control for hamster balls . . . . . . . . . . . . 70DVD to get disabled people swimming . . . . . . . 71Turkish hotel voted world’s best spa . . . . . . 72Water fills SAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Coffs for world’s first surf park? . . . . . . . . . 75Photographing kids at sporting events . . . . 76Dubai triples the fun. . . . . . . . . . . . . . . . . . . . . . . 79Making waves in Victoria . . . . . . . . . . . . . . . . . . . 80www.splashmagazine.com.au SPLASH! | 65

commercial newsThorpedo powers back into contentionAustralia’s greatest Olympian is back in the pool, andeveryone’s getting excited at the prospect of more gold.Ian Thorpe all smiles as heannounces his comeback“I reckon he looks pretty good – he’sswimming very well,” he says. “He’s agreat athlete, and he’s made to be in thewater. He should be able to get himselfready for the Olympics no trouble at all.Anyone, if they’re determined, could getthemselves ready in a year.”Nugent says Thorpe is a technicallyminded person who is very keen to getfeedback from the coaches. His speedthrough the water is still his strength, buthe needs some assistance with his turnsand underwater work.Thorpe was all smiles at the trainingsession, seeming to relish the limelight– although he has asked for privacy forthe rest of his build-up to the trials to beheld in March 2012.He admits he looked easy in the water,but pointed out it takes a lot of work tolook so smooth.The rumours had been circulating formonths – people had seen him traininghere, there and everywhere. Finally, theywere confirmed with Australia’s biggestname in swimming, five gold medallerIan Thorpe, saying he will come back tothe pool with the aim of competing atLondon 2012.He was all smiles at his buzzing mediaconference, and the next day SPLASH!went down to his eponymously namedpool in Ultimo to witness histraining session.The former king of the poolglided effortlessly up anddown the water like a sharkcruising in an aquarium.Then he flicked the switch,and the water pulsated as hesurged through it, showinghis raw power. There was littledoubt – he was back.Swimming Australia National HeadCoach Leigh Nugent said he was excitedthat Thorpe had decided to resurrect hiscareer. And who wouldn’t be – one ofthe most popular athletes Australia hasever known, and a great role model forNugent’s younger swimmers.66 | SPLASH! www.splashmagazine.com.auBack in the limelight – although appearingchuffed at the media attention, Thorpe has askedfor privacy during the rest of his Olympic build-up“He can only do good things for theteam,” says Nugent. “Having Geoff[Heugill] in the team was great. Ian willtake it to another level.”Nugent is pleased with his progress,and thinks he’ll be ready for Londoncome 2012.With coach Leigh Nugentafter a brisk training session“There’s a lot of training and a lot ofthings going on behind that smoothness,”he says.He looks lighter than tabloid photosfrom a few years ago, but says he stillneeds to lose about another 5kg.The 28-year-old Thorpe intends toconcentrate on the 100m freestyle andthe 200m freestyle, and will be competingwithout his trademark suit.He will train outside Australia to avoidmedia attention, including spendingsome time at Abu Dhabi.

Condensation & Air Quality issues?Indoor pools needfresh air• Eliminate condensation• Improve indoor air quality• Reduce energy consumption• Protect building structurefrom corrosionPoolPac - 100% Outside Airheat recovery air conditionerfor indoor pools.Call us on 1300 766 704www.airchange.com.auAir Change products internationally patent protectedRefrigerant Trading Authorisation No: AU235862010 ARBSESD Winner2010 SPLASH!EnvironmentalAwards Finalist

commercial newsLatest commercial tendersCordell Information has releaseddata showing new tenders for publicswimming pools and aquatic centres forNovember and December, 2010.The figures show both constructionand maintenance jobs for aquatic centresand commercial swimming pools.2520151050Only new business opportunities havebeen included, not jobs that have beenpreviously advertised.The figures show tender numbers at 20in total compared with 41 for the previousperiod. Queensland (10) and NewSouth Wales (5) had the most tenders.New construction and maintenance jobs foraquatic centres and commercial swimmingpools for November and December 2010QLD NSW&ACT VIC&TAS WA SA/NTTender of the monthProject: Construction of theCootamundra Aquatic Centre - Stage 1Closing Date: March 3, 2011Tender To: Cootamundra Shire CouncilTenders are invited and will bereceived up until 3:00pm, Thursday3rd March, 2011 for the constructionof the Cootamundra Aquatic Centre -Stage 1.Specification documents and a CDmay be obtained by contacting JanelleChapman (02) 6940 2100 or e-mailjchapman@cootamundra.nsw.gov.au.For further information or to discussany aspect of Councils requirementsplease contact Councils Managerof Facilities and Services Mr GregEwings on (02) 6940 2100.For more information on Cordell Information’scommercial tender reports,call 1800 674 120.DO YOUR CUSTOMERSDESERVE THE BEST?If your customers want the ultimate in soft, sanitaryand odour free water, offer them an Ozone SwimFiltration System. Our units combine the power ofozone with the benefits of salt water chlorination.Why should they settle for less?Water Feature SpecialistsTel. O29604 8396Contact robert@hydrocarepools.com.au• Noticeably softer water• Less back flushing• Prolongs equipment life• No more red eyes or dry, itchy skin• Easy to install and maintain• Environmentally friendlyOzone breaks down chloramines and kills all types of bacteria, fungi & viruses1.2 Million Litres Uv Treated WaterPh: 1300 OZONE1 (1300 696 631)www.ozoneswim.com.au68 | SPLASH! www.splashmagazine.com.au

commercial newsBER builds schoolfor outback kidsA Northern Territory school has proveda beneficiary of the Federal Government’sBuilding the Education Revolution (BER) fund.A $1 million grant from theBER fund has helped build asix-lane 25-metre pool at AliceSprings’ Yipirinya School.The school also raised$400,000 towards the project.The school has an indigenouspopulation of 200 pupils, andprior to the pool being builtthere had been the dual problemsof a 60 per cent truancylevel, and skin and ear infectionsalso across 60 per cent ofthe student population.Building swimming pools inschools with high indigenouspopulations has shown to improveattendance and reducethe incidence of ear, eye andskin infections.Already improvementshave been seen on bothcounts. The school hasstarted AusSwim courses,and also opens the pool upfor free swimming at lunchtime.Swimming lessons arescheduled every afternoonfor classes from Transitionthrough to Secondary. Thepool is manned by certifiedlife guards, who also work atthe school as a tutor and ateacher’s assistant.Uni poolgoes aheaddespite rainThe University of theSunshine Coast’s newswimming pool managed togo ahead thanks to a timelyconcrete pour, despiteQueensland being inundatedwith floodwaters.The site had filled withwater during the earlierrains but after months ofpumping, the hole wasfinally dry enough forthe pour. The pool shouldonly have its completiondelayed by one month.The Olympic-standard10-lane, 50-metreswimming pool will beused for activities rangingfrom rehabilitation andteaching children how toswim, to fine-tuning thetechniques of Olympicand Paralympic swimmers,as well as recreationalswimming.The $2.1 million facilityis funded by QueenslandGovernment, the University,community donations andthrough in-kind supportduring construction.The Queensland Governmentprovided $900,000for the pool project toget more Queenslandersactive through sportand recreation.The best quality, highestperformance heat pump waterheater available today!Why use a Performance Plus Heat Pump?•••••••••••••A Performance Plus Heat Pump can produce over 5 times the energy usedCompressor(s) have built in internal and external overload protectionLowest running costs in Australia and New ZealandCan operate in air temperatures from -10 o C to 45 o CEasy to operate electronic controller with digital displayTitanium tube heat exchangers (for swimming pools)Electronic Reverse Cycle De-Ice controlBuilt in refrigeration safety switchesWater flow switch (for swimming pools)TX valve for efficient low ambient operationEpoxy coated corrosion resistant cooling coilsQuiet running/Built in drain trayOzone safe R410a Refrigerantswww.poolheating.co.nzFor Australian Enquiries:Unit 5 / 12 Newspaper PlaceMaroochydore 4558 AUSTRALIAPh (+617) 5443 7555 / Mob 0438 424 997 / 0412 365 765www.heatpumpsystems.com.auwww.splashmagazine.com.au SPLASH! | 69

commercial newsRisk control for inflatable water ballsWorkplace Health and Safety Queensland has prepared someinformation on the proper use of “human hamster balls”.Inflatable water balls are wherepatrons are enclosed inside the balls whichare sealed and inflated through the zip-likemechanism after the patron enters. Thesedevices can also be known as “water walkers”,“hamster balls” and other names.Currently, there is no applicable AustralianStandard that specifically coversthe design of these devices. AS 3533.4.1-2005: Land-borne inflatable devices doesnot apply to inflatable water balls as theyare used over the water.Following are some of the identifiedrisks to patrons associated with the use ofinflatable water balls. Patrons could:• Be suffocated or drowned in deepwater (especially a young child) ifthe ball bursts or deflates suddenlywithout adequate supervision;• Suffer from heat-related stress whenusing the ball in warm weather conditionsfor an extended period;• Experience loss of oxygen if remainingin the ball for an extended period;• Sustain body injuries as a result ofcollision with other patrons or theside wall of the pool.Where these balls are used, suitablecontrol measures should be in place toprevent injuries, including the risk ofasphyxiation and heat stress. Such measuresshould include:• Only using balls that have beenReed Construction Data is nowCordell Information...Cordell Information have been researchingthe swimming pool industry for over 40years and we understand the differencethat detailed information can make to yourUse our information to:• Monitor where and when new swimmingpools are being installed• Target only those who need yourproducts and services• Track what your competitors are doingCall 1800 80 60 60to see how we canhelp grow yourbusiness!www.cordell.com.auAskabout ourHistoricalPool Data !SWIMPLEX AQUATICS Pty. LimitedABN 92 513 840 499Serving the Commercial Pool IndustryPh: 1300 796 329 Fax: 1300 796 329Office: 2/33 Lawson Crescent, Coffs Harbour NSW 2450Website: www.swimplex.com.au | Email: sales@swimplex.com.au70 | SPLASH! www.splashmagazine.com.au

commercial newsmanufactured from heavy duty materialthat is durable and resistant todegradation from ultraviolet light;• Installing emergency stop buttonson or near the winch to immediatelydisengage the rotating parts;• Obtaining information from themanufacturer or supplier on the safeuse of the balls;• Only using the balls in shallow pools(eg. no more than 400 mm deep);• Visually checking the balls before eachuse to ensure they are not damaged;• Checking the pool and its vicinityto ensure there are no sharp objectsthat could possibly damage the balland cause sudden deflation or causeinjury to the patron inside;• Positioning attendant(s) to providerapid assistance to a patron should aball deflate suddenly;• Providing a system of emergency escapefor a patron. The system shouldnot rely solely on one attendant (i.e.in case the attendant is unable toprovide immediate assistance);• Providing patrons with adequate informationand instructions (such as therestriction of the patron’s age and physicalsize; dress code; activity or behaviourcontrols and health requirements);• Adequately training the operators andproviding them with safe operatinginstructions;• Only allowing the balls to be used insuitable weather conditions;• Strictly limiting the duration of useand releasing patrons quickly, toprotect them from heat and reducedoxygen effects;• Maintaining the balls in a clean andhygienic condition;• Ensuring any cleaning agents used donot damage the balls or are hazardousto workers or patrons.A competent person should be engagedto carry out periodical inspections ofwater balls at least annually, or as prescribedby the manufacturer, to ensurethere is no significant degradation ofthe material, especially at the seams.A record of service and maintenancechecks should be kept in a logbook.For more go to www.worksafe.qld.gov.auSwimming Australialaunches disability DVDThe Swimming for People with DisabilityDVD is designed to showcase thebenefits and opportunities in the sportfor people with disability and toencourage participation.The development of the Swimming forPeople with Disability DVD is a result ofSwimming Australia’s partnership with theAustralian Sports Commission (ASC) madepossible through Sports Connect.Paralympic and Commonwealth Gamesmultiple gold medallist Matthew Cowdreystars in the DVD and is excited about itspotential to promote the sport even further.“Being involved in swimming hashelped make me who I am today andthis resource will help spread the wordabout the potential for people of allabilities to participate and achieve theirpersonal best,” says Cowdrey.To view the DVD go to www.splashmagazine.com.aufor a link to anonline version.COMMERCIALHEAT PUMP• Accent Air Heat Pump:ModelHWP200 (200kw V415 PH3)• 300 working hours only.AS NEW CONDITION• 12 Months warranty (conditions apply)• Would suit 25mt indoor pool or similarOUR PRICE $49,500.00 & GST(RRP new $70,000.00 & GST)TRISLEYS HYDRAULIC SERVICES PTY LTDContact Tony TrisleyPh: 02 8566-3618E: tony@trisley.com.auwww.splashmagazine.com.au SPLASH! | 71

commercial newsThe Ottoman domed roofs ofthe gleaming luxury complexTurkish hotel votedbest spa in the worldMardan Palace Hotel wins accoladeat the World Travel AwardsSwim for Lessons,Training or Funwww.boltzbrands.com.auDouble it.Halve it.And whathave you got?DOUBLEthe time between backwashes.HALFthe time taken to backwash.When you use Zelbrite Filter Media you willSAVE WATERand using less top up water you willSAVE ON HEATINGBETTERFILTRATIONAt the 17th World TravelAwards in London, the Turkishfive-star Mardan Palace Hotelwas awarded the titles of boththe World’s Leading LuxuryHotel 2010 and the World’sLeading Hotel Spa 2010.As winner of the tourismindustry’s “Oscar” for the leadingluxury hotel with the best spa inthe world, the fascinating fairytalehotel near Antalya comprising180,000m² with impressivesauna and wellness facilities. Itwon the award by overcomingtop-class international oppositionfrom more than 160 countries.Klafs provided advice to thearchitects responsible duringthe implementation planning.Adrian Egger, Managing DirectorSpa Division Klafs sayshe is especially proud of theaward, since both the conceptof the spa and the equippingwas done by Klafs.SAVESCHEMICALSSA/NT 08 8125 2253 | NSW/ACT 02 4878 5577VIC/TAS 03 9645 5333 | WA 08 9364 1131Ph: (02) 4651 2377 Mobile: 0407 078 07572 | SPLASH! www.splashmagazine.com.au

commercial newsWater pours into the SACMilestone reached for Adelaide’snewest Aquatic CentreSouth Australia’s State Aquatic Centre in Oaklands Park,Adelaide has reached a milestone – getting 10 million litres ofwater flowing into one of the Centre’s two Olympic-standardswimming pools.When completed, the centre will have a FINA-compliant 50metre competition pool, dive and water polo pool, and the aquaticrecreational facilities, which feature two water slides, including aSouth Australian-first “Space Bowl”.Alex Candetti, chairman of Candetti Construction, theAdelaide-based company building the state-of-the-art complex,says that once completed, the facility will be the most advancedaquatic centre of its type in the Southern Hemisphere.“As the Design and Construct contractor appointed by the SAGovernment, Candetti is absolutely delighted to be deliveringsuch a world-class facility for the people of South Australia and thewider community,” he says.“Today is a significant milestone for everyone involved in theproject, and we look forward to many others in coming months.”The new State Aquatic Centre is co-funded by the SA Government,the Federal Government and the City of Marion. Other keyfeatures of the facility – which also incorporates a new GP PlusSA Minister for Infrastructure, Pat Conlon,turns on the taps to SAC’s Olympic-standard55-metre dive and water polo poolHealth Care Centre – include:Modular pool technology that requires the pool to be filled onlyonce upon completion, instead of filling for testing duringconstruction, saving approximately 10 million litres of water;Stormwater storage capacity for retention and re-use of 75kilolitres of water. This provides about one million litres ofstormwater annually for re-use.Plus 44 solar panels for the provision of hot water across theentire project; five-star Green Star designed GP Plus Health Careand Community Mental Health Centres, and; provision for futureco-generation within the facility.Take your business to the next level....for the professional Pool Builder who wants to provide their customers with the most energy and waterefficient systems, take advantage of the most highly sought after products, such as the world renownedQUIKCLEAN In-floor Cleaning System and the WATER WITCH Water Leveller from Cooke Industries.Check out our range of products that can enhance your success.Cooke Industries is constantly expanding to include the most up to date technology.Phone: 61 3 5023 3722 Fax: 61 3 5023 5339Email: enquiries@cookes.com.au Web: www.cookeindustries.com.auwww.splashmagazine.com.au SPLASH! | 73

onlineGo towww.splashmagazine.com.aufor all the latest news and productsFor advertising enquiries contact Karen Jaques on(02) 8586 6135 or kjaques@intermedia.com.au

commercial featureTaking shots of childrenat swimming meetsWith some help from the Australian SportsCommission, we look at the vexed issue ofphotographing at sporting meets – which isespecially relevant for public swimming pools.It’s a question that elicits responses fromeither end of the spectrum – photographingchildren at pools. At one end– people are concerned about the welfare ofthe kids and potential legal implications. Atthe other extreme, people decry what sort ofworld do we live in when you can’t even takea shot of your child at a swim meet?Here we reproduce some informationfrom the Australian Sports Commissionwhich canvasses this topic in relation tosports in general, and may provide somedirection in regard to these questions.Images of childrenTaking images of children in sport requiresconsideration.Most people taking photos of children atsporting events are doing so for acceptablereasons and are using appropriate methods. Forexample, a parent videoing their child or a professionalphotographer taking photos for a club.However, the greater ease of taking andmodifying images (via small cameras andmobile phones) has raised concerns aboutthe potential risks of child abuse. This isposed directly and indirectly to children andyoung people through the inappropriateuse of photographs posted on sports clubwebsites and in publications.Despite the best intentions of sportingorganisations, photography can be misused.The following information helps clubs understandhow to acquire and display imagesof children and young people on web sitesand in other publications.The LawIn Australia, generally speaking, there isno law restricting photography of people(including children) in public spaces as longas the images are not considered as:• Indecent (such as ‘up skirt’ photographstaken covertly in change rooms, toilets orother invasions of privacy);• Being used for voyeurism or made for thepurpose of observing and visually recordingthe other person’s genital or anal region;• Protected by a court order (e.g. child custodyor witness protection);• Defamatory;• Being for commercial purposes (person’slikeness is used to entice people to buy orit appears they are endorsing a product).This may require a Model Release/ConsentForm to be signed.Consensual photos of a child (includingyour own child) also contravene CriminalCodes and censorship laws if the child is photographedin a provocative or sexual manner.Where a sporting event is held on a club’sprivate property, privately owned land, aschool or council owned facilities, the ownersof private property or venues are able to restrictor ban photography (e.g. some councilowned facilities will not allow mobile phonesor cameras in change rooms or toilets).Where a sporting event is held on privateproperty not owned by the organisers, thereneeds to be a discussion with the owners todetermine a mutually agreed photographingpolicy. There is nothing, however, to preventa person from photographing outside theproperty boundary unless it is taken forindecent purposes, as previously discussed.If a person is taking photographs inappropriately(e.g. breaching the restrictionsor ban in place for that private propertyor venue), then venue management canrequest the person to stop. If the personrefuses, the police or security may be calledto escort them off the property (withoutthreatening violence, detention, or confiscationof the camera or film).Sporting organisations may want toconsider implementing one or more of thefollowing strategies to provide all involvedwith a greater knowledge and an assurancethat the taking and displaying ofimages is appropriate:Acquiring images• Clearly outline what is considered appropriatebehaviour in obtaining photographsand what is considered appropriate imagecontent using a camera, mobile phoneor video and publicise this informationthroughout the organisation;• Do not allow photographers (professionalphotographers, spectators, fans, coachesor members of the media) unsupervised orindividual access to children;• Ensure the coach informs the team/athleteand parent(s) if the coach wants to video76 | SPLASH! www.splashmagazine.com.au

commercial featurethe athlete(s) as a tool to analyse andimprove performance;• Obtain the consent of parent/guardianand their agreement to be present beforeapproving photo/video sessions outsidethe event venue or at the home of a child.Where possible, have the photo taken atthe event venue;• Provide details of who to contact within theclub or organisation if concerns or complaintsof inappropriate photographic behaviouror content are raised. Ensure that thecontact person understands the applicationof relevant legislation and policies;• Provide members of the media and professionalphotographers with an identificationpass to be worn for the duration of major/large events.Displaying imagesIt is not so much the taking of images thatmay be of concern, but how the image will beused. If your organisation is acquiring an imageof a child for display (eg. on your website):• Consider using models or illustrations forpromotional /advertising purposes;• Obtain permission from the child’s parent/“Most people taking photos of children at sportingevents are doing so for acceptable reasons.”guardian prior to taking the images ofa child or young person. Ensure that allconcerned are aware of the way in whichthe image is to be used and how long theimage will be displayed;• If an image is used avoid naming the child.If this is not possible avoid using both afirst name and surname;• Avoid displaying personal informationsuch as residential address, email addressor telephone numbers if imagesare being posted on websites or distributedin publications;• Do not display information about hobbies,likes/dislikes, school, etc as thisinformation has the potential to be usedas grooming tools by paedophiles orother persons;• Only use appropriate images of the child,relevant to the sport or activity, and ensurethat the athlete/child is suitably clothed.Images of athletes participating in sportsor activities that involve minimal clothing(e.g. swimming and gymnastics) or unusualbody positions/poses could potentiallybe misused. The age of the child isanother factor to consider when deciding ifthe image is appropriate;• Reduce the ability for direct copying of picturesfrom a website to another source (i.e.disable the ‘right mouse click’ function);• Clearly outline in a written contract tophotographers who are contracted or paidto take photos, who will retain the imagestaken, include arrangements made fornegatives, digital file and proofs and outlineany restrictions for use and sale;• Provide details of who to contact and whatto do if concerns or complaints of inappropriateimage use are raised.Please note that this information is not intendedto be, nor should it be relied upon asa substitute for legal or other professionaladvice. Organisations and individuals shouldseek legal advice in relation to these issuesin your state or territory.Reproduced with the permission of theAustralian Sports Commission.www.splashmagazine.com.au SPLASH! | 77

REGISTERNOWIn conjunction withSilver sponsor Media partner17-18th August 2011Wellington New ZealandFREE TO ATTENDFor more information callNZ 0800 451 590visit www.splashnzexpo.co.nz

commercial featureThe triple bowls of the Tantrum AlleyCooling off is a must in thedesert city of Dubai – and theexcitement doesn’t hurt eitherDubai multiplies the funwith triple tornadoesRiding down a swirling vortex of water is agreat thrill. How much more fun is it whenthere’s three of them – one after the other!Dubai’s Wild Wadi waterpark haslaunched a world first – a tripletornado thrill water ride.The ride is one whole minute of spinning,dropping, gut wrenching excitement. Anormal tornado ride would be highly popularamongst kids and youthful adults – and theThe waterpark under anArabian sunsetTantrum Alley is the same as one of thoserides – only three times more of everything.The Tantrum Alley uses 75,000 litres ofwater, and it took Wild Wadi six months toconstruct the ride using hundreds of workers.Another new ride is the Burj Surj, whichconsists of two large sections of downhillwaterslides and two looming bowls.Guests are seated on a four-persontube, travelling downhill to thebowls, where they are hurtled into aspiralling spin and then dropped intothe slide, ending with a screamingsplash in the pool.There is an Australian connection:Aussie Shani Ireland who is residentin Dubai won competition to name theride. She chose the name as the viewfrom the top of the ride includes theBurj Khalifa and the ride certainly hasan enormous water surge.www.splashmagazine.com.au SPLASH! | 79

commercial featureMaking wavesin VictoriaMartin Sheppard, Managing Director ofSmart Connection Company, looks at SkillsVictoria’s commitment to new funding for theleisure industry and how it will affectthe Victorian aquatic industry.The announcement by the VictorianGovernment that it is investing $316million on its Securing Jobs for YourFuture policy is the most fundamentalreform of the Victorian Government trainingsystem in decades.Developed off the back of the world financialcrisis, it shows Victoria’s commitment todrive growth in the state and is designed toensure that Victoria has the skilled workforceto meet the needs of the local economyand secure the state’s future prosperity.With increased funding for both businessesand individuals in the areas of trainingand business improvement, this opens upa number of benefits and opportunities forpeople working in the aquatic and leisureindustry in Victoria. These include fundingand recognition programs specifically targetingbusiness improvements such as theSkills for Growth program and the VictorianSkills Pledge as well as individual trainingprograms that are part of the Government’straining guarantee policy.Benefits for businessesSo, how will small and medium sized aquaticbusinesses benefit from this funding?Businesses can benefit from the variousprograms and policies in a number of ways,as the Government is focused on providingsupport to small to medium sized businesses,which are defined as those below200 employees.The support the Victorian state governmentwill provide is both for the planning ofthe business in terms of its training needsin order to grow and the incentives to trainand/or employ people to help the businessbecome more sustainable.This works through two keyprograms, namely:80 | SPLASH! www.splashmagazine.com.au1. Skills for Growth ProgramA Victorian government initiative dedicated toworking with small and medium-sized businessesto help plan their business future andexplore training and education opportunitiesto develop the skills of the businesses staff.The program’s aims are to assistorganisations in:• Identifying their business objectivesand priorities;• Assessing the skill needs of the businessand their employees;• Establishing a customised workforcetraining and development plan in line withthe identified strategic business goals;• Placing staff into accredited training.According to Skills Victoria, the Governmentis committed to this program andbelieves that it will lead to increased productivity,business growth and training solutionsthat meet the needs of businesses.For the aquatics industry, it means businesseswill have appropriately trained staff to help tacklenew challenges and will be better able to adaptin a highly competitive and evolving market.The Government has accredited andappointed a number of specialist serviceproviders who can assist SMEs and willhelp place staff into training needed forthat business. Specialists will also followupwith a visit to your business to reviewhow it is progressing.The Skills for Growth program helps toensure that your business has qualified staffwith a focus on growing the business. Thisis done through a review of the followingbusiness objectives, skills assessment andtraining recommendations:• Listing strategic business priorities, identifyingbarriers to business performanceand opportunities for improvement;• Providing workforce planning advice, aNew fitnesscourses to startin MarchFitness industry workers wanting toupgrade their qualifications quicklycan do so with two new courses.Smart Connection Training haslaunched new five-week condensedtraining courses in Cert III and Cert IVin Fitness. The courses are aimed atpeople who either want to break intothe fitness industry and need to getqualified quickly, or those who arealready in the industry but need toupgrade their qualification in a shorttime frame.The first of the new five-weekcourses begins on 11 March 2011.Smart Connection Training offers arange of sport, leisure, recreation,fitness and management courses fromschool based to diploma level. It specialisesin tailoring training coursesto meet the needs of the individualthrough a combination of both on-lineand face-to-face training.For more information on Smart ConnectionTraining and its new courseschedule for 2011, got to www.smartconnection.com.au, Peter Evanson (03) 8696 7500 or got to splashmagazine.com.aufor a QuickLink.

commercial featureWorkforce Action Plan and forecasting future skill needs;• Onsite assessment focusing on workforce planning, trainingneeds and skills development;• Analysing skills needs for the entire business and auditing of trainingneeds;• Assessing individual eligibility for the Victorian Training Guarantee;• Identifying appropriate vocational training choices and deliveringthe workforce training plan;• Providing referrals to relevant training programs;• Identifying preferred options for training;• Establishing customised delivery requirements for business if required;• Facilitating placement/purchase of the agreed training (includingcoordinating with training providers);• On-site follow-up with your business (approximately six months“Training Guarantee Funding is ideal forpeople who work in swimming clubs orvolunteers, as they will now have accessto funding in order to up-skill or preparethemselves for an industry change.”following the completion of a training plan);• Identifying business outcomes and improvements;• Updating and reviewing action and training plans;• Providing further skills needs assessments where appropriate.The Victorian Government has approved and appointed more than30 agencies that can work on their behalf in conducting the Skills forGrowth assessments. One such organisation is SkillsHub – Victoria’ssports and culture industry peak body for training and skill development.SkillsHub is very aware of the skills and challenges thatface the aquatics industry, including the shortage of qualified swimteachers and the casual nature of the employment, which will be agreat advantage to aquatic businesses.To register for the Skills for Growth program and select SkillsHub asyour service provider, aquatics companies should visit www.skillshub.com.au or call SkillsHub on (03) 9614 5566 for more information aboutthe program and how it can help your business.Training Guarantee FundingIn January of this year the Government rules for eligibility for trainingfunding changed and this has allowed far more people who work orvolunteer in the industry to be eligible for funding to complete training.Under the new policy, all eligible Victorians are guaranteed afunded place for recognised training, to lift their skill levels as part ofthe government’s commitment to developing the workforce. This willmake the training system more responsive to the needs of individualsand businesses in the aquatics industry.In simple terms, this means that all eligible individuals, whether employedin the industry or not, can have access to the funding. This is idealfor people who work in swimming clubs or volunteers, as they will nowhave access to funding in order to up-skill or prepare themselves for anindustry change. It will also mean that in situations where parents of childrenlearning to swim at clubs or swim centres want to be more qualifiedor want to assist in the training for the pool, can do so. This in turn, willopen up a whole new employment chain for operators of swimming poolsthat suffer from a shortage of qualified swim teachers and staff.This government initiative is one of the most exciting for theindustry, because not only will employers benefit but individuals too– a win-win for the industry. And with more qualified people in theindustry, it means the quality of service that is provided to the communitywill only improve. Hopefully it will also encourage individualsto appreciate that the aquatics industry can provide a career and isnot just a casual or short term employment option.Case studyApart from the operational benefits to a business, this funding programmealso offers financial benefits, with some employers gaininga return on their training investment of thousands of dollars.In 2010, a Victorian swim school had five staff members enrol ona Certificate IV in Community Recreation training course (with anAustSwim Teachers Certificate embedded in the course). Not onlydid the swim school get five newly qualified staff members, it alsobenefited financially as the Federal Government paid them $4000 foreach person to receive training from an accredited RTO who chargedthem only $1000 per person. This meant they were left with $3000each or $15,000 to reinvest into their business.The great aspect of the Government’s Training Guarantee is thatit means that after each of these people completed the CertificateIV qualification, they can then also receive funding to continue theirskill acquisition with funding for a Diploma Level qualification.This is where a training pathway is encouraged by the VictorianGovernment. Smart Connection is working in conjunction with SkillsVictoria, Service Skills Australia, SkillsHub and a number of industrypeak bodies to explain how the training opportunities will work for bothbusinesses and individuals in the aquatics and leisure industry.The most economical, efficient andreliable hot water heat pump on the market4 Titanium Heat Exchanger4 Heat and Cool4 Dial up temperature setting4 Auto defrost4 Built in controller and timer4 Detail diagnostic analysis4 TX valveproudly distributed by:4 Blue fin coil protection4 Internal flow switches4 Quiet operation4 R407C Environmentalrefrigerant4 Compact and elegantdesignW: www.phoenixpoolequipment.com.auE: info@phoenixpoolequipment.com.auA: PO Box 153, Sanctuary Cove Qld 4212P: (07) 5510 8704 | F: (07) 5510 8754M: 0447 247 007www.splashmagazine.com.au SPLASH! | 81

product releaseNew ProductsThe latest ideas to make residential and commercial pools, spas andlandscapes more enjoyable, stylish, efficient and easier to maintain,including luxurious accessories, technological advances and newconcepts from Australasian and international manufacturers, suppliersand service providers.Dreaming of anunderwater paradiseThis is something truly unique and completely amazing. The imageshere provide only a rough idea of how exciting this new concept is – toreally experience it, you should go to the website via a QuickLink atwww.splashmagazine.com.au.Designer Paul-Bertram Petereit has taken the concept of themedswimming pools to a whole new level – and completely into the thirddimension with moving fish and dolphins swimming with you.His underwater trompe l’oeil create stunning underwater worldswhere swimmers immerse themselves in fantastic dreamscapes, orrealistic representations of snorkelling paradises reminiscent of the RedSea or the Barrier Reef.Petereit uses an innovative combination of painted illusion andinteractive video projection to integrate the moving underwater landscapesinto the swimming pool.The idea was born on a glass-bottom boat trip in Florida, wherePetereit saw the amazing diversity of sea life, some 50 metres deep incrystal clear water.To discover more about the process and be guided through a virtualtour of an amazing underwater world, go to www.aquatic-dreamworlds.comor go to www.splashmagazine.com.au for a QuickLink.The dolphins actually swimtowards you and awayThe underwater worlds canextend above the surfaceAmazingly realistic dreamworlds82 | SPLASH! www.splashmagazine.com.au

product releaseWin some great outdoor glassesThanks to Plumm, we have some great designer outdoorglasses designed by Dana Morris to give away.Simply make sure you’re signed up for the fortnightly eNews– the details will be in a email newsletter coming soon to yourlaptop. Go to www.splashmagazine.com.au to register.Perfect outdoordrinking with PlummPlumm are a new Australian player on thewine drinking scene, and have just announcedthe arrival of the most stylish and surprisingrange of glasses for the summer – the PlummOutdoors range.The range features a variety of shapes andsizes perfect for entertaining. You can choosefrom White for crisp, fresh white wines; Red forfull bodied red wine; Sparkling for anything withbubbles; or the versatile all-purpose modernstemless glasses for wine, mixed drinks cocktailsor anything you can think of.The big news is that these stylish glasses areunbreakable, which is ideal for outdoors – especiallyby the pool.They’re made from durable polycarbonate,are dishwasher safe and ideal for poolsidedrinks; a float on a boat; perfect for a picnic;beautiful on the beach and comfortable athome relaxing with friends.The Plumm Outdoors range is a triumph ofedgy Australian design coupled with functionand versatility.For more information go to www.plumm.comor call national distributor Mezzanine on1300 555 821.Perfect for the greatoutdoors, red, whiteor sparklingAustralian Plunge Poolslooking for installersDue to rapidly increasing customer demand, Australian PlungePools is calling for the services of qualified pool installers throughoutAustralia.Australian Plunge Pools (APP) supplies DIY concrete swimmingpools which can be transported anywhere in Australia. Thepools are manufactured on the Gold Coast and sent to customerscomplete, ready to install and fill.The pools are available in three diameters with variable waterdepth, and the unique range of pools can be ready for swimming inone day. The fully tiled concrete shells can be installed in or out ofthe ground.APP believes this great product takes the hassle out of pool planning,construction and installation.If you are a pool builder/installer and would like to be includedin APP’s database of qualified installers, simply email your details.APP has pools awaiting installation now.For more information contact Cameron on 0413 278 443,email info@australianplungepools.com.au or visitwww.australianplungepools.com.au.www.splashmagazine.com.au SPLASH! | 83

product releaseRobots for home poolsMaytronics Australia has released the Supremefamily of Dolphin residential robotic pool cleaners.The Supreme range offers solutions for a widerange of situations. Models include the ultimateM5 model, complete with dual motor drive, fullyoptioned remote control and additional triple activebrushing; the M4 wall climber with cartridgesand top access hatches for easy cleaning; orthe M3 entry level model.Maytronics have priced the units to representvalue for the end user, with them retailing from$1190 to $2600 inc GST.To get moreinformationor if you’dlike to becomea SupremeDolphin dealer,email infoau@maytronics.comor call 1300MYDOLPHIN.Supreme M5model with acombined brushLounging takes on anew dimensionPortuguese spa manufacturer, Portcril, has come up with the LoungeConcept Spa – designed to be as much a part of the home’s decor as aplace to completely relax in soothing water.According to Portcril, the Lounge Concept Spa is a modern lookingstraight-lined spa that offers the best comfort and relaxation hydromassagetechnology can afford.The spa can be customised according to individual preference forvarying colours, thanks to their Coril technology. This enables the spa toperfectly match its surroundings.The spa is built with high quality materials and Portcril promisesoutstanding durability. It can be installed inside or out, and eitherbuilt into the room or supplied with side panels.It also comes with accessories such as colour coordinated cushionsand LED lights. This comfortable spa has three to five seats, two of themlounged, with each seat offering hydromassage jets.For more information go to www.portcril.com or emailportcril@portcril.com.84 | SPLASH! www.splashmagazine.com.au

product releaseTwin racing with turbolancePolin is expanding its Racer Series with a new, sophisticated ride,Racer Twin Turbolance.The Racer Twin Turbolance consists of two double-tubes configuredside by side along a circular path. The ride’s path is actually twoslides in one. The double tubes accommodate two riders in each for atotal of four, making it a high capacity ride.The path takes exciting twists and turns before reaching an enclosurethat suddenly plummets riders down a nearly vertical drop atspeeds of up to 52 kilometres per hour. The double-tubes diverge atthis point into two different Turbolance rides, whereby the riders arepropelled vertically uphill – before gravity takes control again, bringingthem over a bump and ending into a splash pool or a dry-out.For more information contact sohret.pakis@polin.com.tr or visitwww.polin.com.tr.Because the filtration performancein your pool is criticalThe performance of your poolfiltration system is critical tomaintain a healthy environment foryour family and friends.When Emaux Pumps and Filtersare specified, you can be assuredof a filtration system that is of thehighest quality. Emaux meets orexceeds Australian andInternational quality andperformance standards at a costwhich reflects our internationalcompetitive strength.For further information call us orvisit our website.www.emaux.com.au.The clear choice in water technology1300 293 633www.splashmagazine.com.au SPLASH! | 85

product releasePalintest launches Pooltest 9Palintest has released the newPooltest 9 Premier. The instrumentbuilds on the successof its best-selling predecessorwith severalnew features, includinga waterproofUSB connection anda test for Iron LR.As with the existingPooltest 9, the newPremier model uses photometric analysis toprovide accurate readings for key water testingparameters – vital in maintaining clean and safeswimming pool water. It has pre-programmedtests for Free and Total Chlorine levels (Standardand Extended ranges available), Bromine,pH, Alkalinity, Calcium Hardness, Cyanuric Acid,Copper, Ozone and the new addition of Iron LR.The instrument also offers the Water Balancetest, using either the Langelier or Palintest Index.The Pooltest 9 Premier adds the ability to storeand selectively recall up to 100 test results fromits on-board memory. There is also a waterproofUSB port for PC connection, with no additionalsoftware required to access and download results.The original Pooltest 9 is the world’s best-sellingpool photometer, providing excellent accuracywith an easy to use interface and testing method.The new Premier builds on these features withuseful new functionality and improvements.For more information go to www.palintest.com.Kiwi looking for Aussie distributorfor leak-proof lightWell known New Zealand industry member, Norman Tyree, has designeda new LED light that he says will solve the problem of water migratinginto underwater light fittings through the cable and gland.He has developed a way to attach a cable to a new sealed beam, creatingwhat he says is an idiot-proof light for builders to connect.He is currently seeking an Australian distributor.For further information email kiwipool@vodafone.net.nz or go towww.poolquartz.co.nz.Sider looking forAussie distributorsSider Oxydro is looking for distributors inAustralia. They manufacture the Sider roll-oncement replaster coating for plaster swimmingpools; which is also designed to coat and waterproofwaterfalls, fountains and concrete ponds.It is available in several integral colours,as well as premixed with coloured quartz.For more information, visit www.sider-oxydro.com/pools_decks.htm.Platypus launchedwith eight modelsPhoenix Pool Equipment has introduction its Platypus range ofRobotic pool cleaners. The comprehensive range includes eightdifferent models ranging from the basic 10 metre pool, Dannielle,to the 60-metre length pool model, the Platypus Maxi.For more information call Phoenix on 0447 247 007 or emailphoenixpool@bigpond.com.86 | SPLASH! www.splashmagazine.com.au

Visit.com.auFor the latest retail news anD ProDuctsFREEEMAILNEWSJOIN NOW!Go to www.retailbiz.com.auto subscribe and receive thelatest industry news directlyto your inboxFor advertising enquiries contact: David Mcleod onP: 02 8586 6169 or email david@intermedia.com.au

product releaseMagic with underwater glueUnder Water Magic is a newly developed extremely strong one-componentadhesive and sealant, which is set for a wide variety of tasks in indoorand outdoor swimming pools.It contains no iscyanat, oxime, solvents or acetic acid, and hardens byhumidity with practically no shrinking. After curing Under Water Magiccan be sanded and recoated.Under Water Magic cures bubble free, is usable even on difficultsurfaces. It is versatile, easy to process, environmentally friendly; as well asbeing UV-, weather-, salt- and chlorine-resistant.Under Water Magic can be used for joint-sealing and bonding of tilesand everything inside and around a pool such as:• Indoor and outdoor pools in full water contact;• Fixing and replacement of tiles;• Fixing of new joints and the edge of the pools;• Piping and building armatures;• Repair of fish tanks and ponds.For more information go to www.tell-me-first.com or emailinfo@tell-me-first.com.AquaCheck’s newsalt test kitMaintaining ideal levels of Salt, Chlorine, pH,Total Alkalinity and Cyanuric Acid is important tothe operating efficiency of salt chlorinators.Hach Company, the manufacturer of AquaChekpool and spa test strips, has introduced a convenientduo pack to makemaintenance of salt systemsfast, easy and accurate.This double blister packcontains a (10) CT bottle ofAquaChek White Salt Titratorsto track the salt level, and a (10)CT bottle of AquaChek Yellow4-way Test Strips to measureFree Chlorine, pH, Total Alkalinity,and Cyanuric Acid levels.For more information go towww.AquaChek.com.Are you looking for tenders forswimming pool construction andmaintenance?Call Barry1800 674 120Look No FurtherCordell Tenders Online has a database overflowingwith tenders relating to all areas of:• Swimming pool construction andmaintenance• Aquatic centre management• Supply of swimming pool equipmentFor more information on how we can help youemail: tolsales@cordell.com.auwww.cordelltenders.com.au88 | SPLASH! www.splashmagazine.com.au

product releaseTape-down safetyflooringFlooring manufacturer Altro has launched AltroXpressLay – a revolutionary new safety flooringwhich can be installed without the use of adhesive.While not suitable for use around the poolside,it is suitable for change rooms and cafeterias, aswell as retail stores.It is the first ever safety floor which can be installedusing tape rather than traditional contactadhesive, making it extremely quick and easy tofit. It can be laid over existing problem surfacessuch as vinyl tiles or flaky painted floors, helpingto save the time, cost and disruption associatedwith removing the existing subfloor.With no hard-to-remove adhesive required,XpressLay is ideal for retailers where regularrefurbishments are necessary, or in installationswhere ‘making good’ might prove difficult.The unique profiled underside means thatAltro XpressLay can be used on fresh concretesubfloors up to 97 per cent relative humidity,meaning there is no need to wait for a new subfloor to reach 75 per cent relative humidity,nor is there any need to apply a surface dampproofmembrane.It has a slip resistance rating of R10.For more information, contact Altro on 1800673 441 or info@asf.com.au.THE AQUAMAID CHECK & BALL VALVEThe Aquamaid Check Valve and Ball Valve are foruse in swimming pools, spas, solar heating systems,irrigation and other industrial applications.New improvedBENEFITS:• Positive seal/preventsbackflow• Low friction loss• No corrosion• Fully serviceable• Ball Check & Valveinterchangeable• Australian madeNationally Recognised Training and Assessmentvia Recognition of Prior Learningfor licensing in Queensland and New South Wales and forprofessional development for the pool and spa industryfor industry professionals at every stage of their careerNO classroom time = NO time away from the businessFOR NEW SOUTH WALESCPC40808 Certificate IV in Swimming Pool and Spa Buildingw NEW For NSW Swimming Pool Building licensing pathwayFOR QUEENSLANDCPC40808 Certificate IV in Swimming Pool and Spa Buildingw BSA Builder Restricted to Swimming Pool Constructionw BSA Builder Restricted to Swimming Pool Construction — Site Supervisorw BSA Builder Restricted to Structural Landscapingw BSA Builder Restricted to Structural Landscaping — Site Supervisor30918 QLD Certificate III in Swimming Pool and Spa Construction,Installation and Maintenancew BSA Trade Contractor — Construction Pathwayw BSA Trade Contractor— Installation Pathwayw BSA Trade Contractor — Maintenance and Accessories PathwayPROFESSIONAL DEVELOPMENT30663 QLD Certificate III in Swimming Pool and Spa WaterMaintenance Technologyw For onsite pool water and plant maintenance for commercial operations290 Boundary Road, Braeside, Victoria 3195Telephone: (03) 9580 9055Fax: (03) 9580 7156http://www.aquamaid.com.auemail: aquamaid@aquamaid.com.auContact NSPI Australia for more informationwww.nspi.com.au w 07 3252 6702www.splashmagazine.com.au SPLASH! | 89

✁Subscribe toAd IndexYes! I wish to receive SplaSh! magazineWithin Australia *$60.00 – 1 year, 6 issues$96.00 – 2 years, 12 issues – Save 20%$126.00 – 3 years, 18 issues – Save 30%* Prices quoted include GSTOverseas RatesNew Zealand$AUD62.00 – 1 year, 6 issuesAsia Pacific$AUD75.00 – 1 year, 6 issuesAll Other Countries$AUD85.00 – 1 year, 4 issuesTax invoicePlease find enclosed my cheque/money order for $_________payable to The Intermedia Group Pty. Ltd. 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Don’t be left high and dry.To optimise the performance of your pool,you need the world’s smartest pool pump.The IntelliFlo VF High Performance Pump.With an onboard computer, the IntelliFloautomatically calculates and programsthe minimum fl ow requirementsfor every pool task – fi ltering, heating,cleaning, spa jets and more. The IntelliFlocan generally save between $620 and$1360 a year in energy costs. So you’llenjoy your pool even more.Freecall 1800 664 266 Web: pentairwater.com.au E: au.sales@pentairwater.com Fax: 1800 006 688 pumps fi lters heat pumps automation lighting cleaners sanitizers water features maintenance products