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GST Guide on Insurance and Takaful

GST Guide on Insurance and Takaful

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<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Act 1996, is c<strong>on</strong>sidered insurance business for <str<strong>on</strong>g>GST</str<strong>on</strong>g> purposes. Some examplesof <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> the industry are shown in Appendix 1.10. However, this guide does not cover warranty in respect of the quality,fitness or performance of a tangible property, SOCSO, reserve funds set asideby companies to cover future losses, provident funds for employees, <strong>and</strong> pensi<strong>on</strong>funds or trust funds.<str<strong>on</strong>g>GST</str<strong>on</strong>g> TREATMENTS ON INSURANCE AND TAKAFUL<strong>Takaful</strong> Fund11. In Malaysia, the agreement to enter into a takaful scheme between theparticipant <strong>and</strong> the takaful operator is based <strong>on</strong> different types of takafuloperati<strong>on</strong>s for example the al–Mudharabah structure or al-Wakalah structure.12. In an al–Mudharabah structure, fees or charges deducted from the takafulfund will not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> e.g. investment performance fee <strong>and</strong> surplusadministrati<strong>on</strong>s charges. Investment income <strong>and</strong> the fees charged are depositedinto the takaful operator’s fund that is called the Shareholders Fund.13. In a Wakalah structure, the wakalah fee (management fees) deducted bythe takaful operator from the participants account (c<strong>on</strong>tributi<strong>on</strong>s paid by theparticipants) <strong>and</strong> paid to the shareholders fund is not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.14. The following inter-fund transfers will not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> as it is not asupply for <str<strong>on</strong>g>GST</str<strong>on</strong>g> purposes:(a)Participant <strong>and</strong> operator share of income – profit sharingarrangement3


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613(b)(c)Interest free loan from Shareholders fund to <strong>Takaful</strong> fund in theevent of actuarial deficit in the takaful fundTransfer of actual surplus between shareholders fund <strong>and</strong> takafulfund(d) Transfers of funds in compliance with the <strong>Takaful</strong> Act 1984.<strong>Insurance</strong> Fund15. Management services arising from managing the general or life insurancefund provided by the insurer/takaful operator (refers to the funds managed inhouse)is not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>. However, such services outsourced to an externalparty will be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.16. Investment activities such as trading of shares, m<strong>on</strong>ey market instrumentsare not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.17. Input taxes incurred <strong>on</strong> acquisiti<strong>on</strong> of goods <strong>and</strong> services in managing thegeneral insurance fund, which is attributable to the issuance of the generalinsurance policy, are claimable. However, input taxes incurred in managing thelife insurance fund, which is attributable to the issuance of the life insurancepolicy, are not claimable.Loans18. Most life policies will have a loan clause that will allow a loan to be takenagainst it for as much as a percentage of the policy’s cash value. Policy loans<strong>and</strong> automatic premium loans given by insurer/takaful operators where thec<strong>on</strong>siderati<strong>on</strong> is in the form of an interest, is an exempt supply <strong>and</strong> not subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g>.Indemnity Payments <strong>and</strong> Settlements19. When an insurer/takaful operator issues an insurance policy, he is liable toindemnify the insured in the event of a financial or pers<strong>on</strong>al loss. The payment4


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Explanati<strong>on</strong>:Where the insured is not a registered pers<strong>on</strong>, the insurer/takafuloperator is entitled to a deemed input tax credit if there is a cashpayment made by the insurer/takaful operator <strong>on</strong> any insuredevent. However, if the insured subsequently becomes a registeredpers<strong>on</strong> after that payout, the insurer/takaful operator is not requiredto account for that credit. Henceforth, any insured event occurringafter the insured becomes a registered pers<strong>on</strong> where the insurermakes a cash payout, the insurer is no l<strong>on</strong>ger entitled to a deemedinput tax credit(c)Where cash payment is made pursuant to an insurance policywhere the input tax is excluded from any credit such as medicalinsurance policy or pers<strong>on</strong>al accident insurance policy <strong>and</strong> theinsured is a registered pers<strong>on</strong>.Explanati<strong>on</strong>:Generally, when an insured (registered for <str<strong>on</strong>g>GST</str<strong>on</strong>g>) purchases medicalinsurance policy or pers<strong>on</strong>al accident insurance policy, he is notentitled to claim the input tax incurred <strong>on</strong> the policy. Given thatsituati<strong>on</strong>, when there is a cash settlement <strong>on</strong> that policy, theinsurer/takaful operator is entitled to a deemed input tax credit.(d)Where cash payment is made pursuant to an insurance policy to aninsured who is a <str<strong>on</strong>g>GST</str<strong>on</strong>g> registered sole proprietor <strong>and</strong> he uses theinsurance policy other than for the purpose of carrying <strong>on</strong> hisbusiness (pers<strong>on</strong>al use).Example:Ms. Betty Lim is a <str<strong>on</strong>g>GST</str<strong>on</strong>g> registered sole proprietor. She purchases afire insurance policy for her residence at Jalan Ampang, KualaLumpur. Since the insurance coverage is not for the purpose of any6


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613business carried <strong>on</strong> by her, the insurer/takaful operator can claimdeemed input tax credit incurred <strong>on</strong> any cash payments made outto her in respect of a loss pursuant to her fire insurance policy.(e)Computati<strong>on</strong> of deemed input tax creditTo determine the amount of deemed input tax credit, theinsurer/takaful operator must apply the tax fracti<strong>on</strong> to the amount ofcash payment made by the insurer/takaful operator in accordanceto the formula given below.Deemed input tax credit =<str<strong>on</strong>g>GST</str<strong>on</strong>g> rate100 + <str<strong>on</strong>g>GST</str<strong>on</strong>g> rateX cash paymentExample:An insurer/takaful operator made a cash payment of RM5,000 <strong>on</strong> 1 May 2013 to a motor insurance policyholder whois not a registered pers<strong>on</strong>. The premium for this policy wassubject to a <str<strong>on</strong>g>GST</str<strong>on</strong>g> rate of 4% at the time of purchase <strong>on</strong> 1December 2012 (<str<strong>on</strong>g>GST</str<strong>on</strong>g> implementati<strong>on</strong> date 1 June 2012) foran insurance cover period of <strong>on</strong>e year.Deemed input tax credit =4100 + 4X RM5,000 = RM192(f)Manner to claim deemed input tax creditAn insurer/takaful operator making any cash payment under aninsurance c<strong>on</strong>tract to an insured in the course of settling a claimunder the c<strong>on</strong>tract, <strong>and</strong> he intends to claim deemed input taxcredit, he must hold a document showing that he has made thecash payment e.g. discharge vouchers, payment advice, etc.7


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Total claims by insured (repair charges): RM2,600 (<str<strong>on</strong>g>GST</str<strong>on</strong>g> inclusive)Net settlement by insurer/takaful operator/takaful operator to theinsured/takaful participant : RM2,100Total Repairs – Excess Clause – <str<strong>on</strong>g>GST</str<strong>on</strong>g> 4%= RM2,600 – RM400 – RM100= RM2,100Insured pays RM400 as excess clause to the insurer/takaful operator<strong>and</strong> claims RM100 as his input tax for the repair charges.Insurer/takaful operator cannot claim input tax credit <strong>on</strong> the amount ofRM 2,100 cash payout because the insured is a registered pers<strong>on</strong>.Repairer accounts for output tax of RM100 (1/26 X 2600) <strong>on</strong> repaircharges.General Reinsurance C<strong>on</strong>tracts25. It is comm<strong>on</strong> for insurer/takaful operators to purchasereinsurance/retakaful c<strong>on</strong>tracts. If a claim is made against the insurer/takafuloperator, he will recover his losses by making a claim against thereinsurer/retakaful operator under the reinsurance/retakaful c<strong>on</strong>tract. As suchclaims are made under a separate c<strong>on</strong>tract of reinsurance/retakaful for which theinsurer/takaful operator is now an insured/participant, it will not be treated as arecovery of cash payment. Therefore, the insurer/takaful operator need notreduce its input tax claims if he receives any cash payment under a separatereinsurance/retakaful c<strong>on</strong>tract.Indemnity Related to Damaged or Stolen Property26. In the case where an insurer/takaful operator settles a loss by repairing orreplacing the property, the insurer/takaful operator may purchase repair servicesor replacement property directly from the supplier. The insurer/takaful operatorwould pay <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong>ly if the repair services or replacement property is subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g>. The insurer/takaful operator is entitled to claim the input tax incurred. Whenthe insurer/takaful operator replace the goods, he is not making a supply to theinsured.11


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Example A1:Insurer/takaful operator supplies replacement goods.Ramli has his camera set stolen. Ramli is not a registered pers<strong>on</strong>. Hisinsurer/takaful operator buys a new camera for RM2,080 <strong>and</strong> supplies it toRamli in settlement of the claim. The insurer/takaful operator is entitled toan input tax credit <strong>on</strong> the purchase of the camera equal to 1/26th of theprice, that is, 1/26th of RM2,080, or RM80.When the insurer/takaful operator supplies the camera set to Ramli, theinsurer/takaful operator is not making a taxable supply to Ramli.When the insurer/takaful operator gives a replacement property to theinsured, he is not making a supply of goods.27. If the replacement property (e.g. used assets/property) was acquired froma n<strong>on</strong>-registered pers<strong>on</strong>, no <str<strong>on</strong>g>GST</str<strong>on</strong>g> will be charged to the insurer/takaful operator<strong>and</strong> the insurer/takaful operator cannot claim input tax. Nevertheless, if theinsurer/takaful operator c<strong>on</strong>tracts a supplier who is a registered pers<strong>on</strong> to providereplace or repair the goods services to the insured, the insurer/takaful operator isentitled to input tax <strong>on</strong> the acquisiti<strong>on</strong>.Example A2:Insurer/takaful operator has agreement with supplier to provide goodsIf, in Example A1 above, the insurer/takaful operator c<strong>on</strong>tracts with asupplier <strong>and</strong> pays that supplier RM2,080 to provide the camera to Ramli,then the insurer/takaful operator is entitled to an input tax credit for thepayment made to the supplier. The amount of the input tax credit is 1/26thof the price (that is, 1/26th of RM2,080, or RM80). The entitlement <strong>on</strong>lyarises if the insurer/takaful operator has an agreement with the supplierestablishing binding obligati<strong>on</strong>s to have the camera provided to Ramli.12


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Supply of Goods by the Insured to the Insurer/<strong>Takaful</strong> Operator (Surrenderof Goods)28. In the case where an insurer/takaful operator compensates an insured incash for damaged goods rather than replace or repair them, the insuredsurrenders the damaged goods to the insurer/takaful operator <strong>and</strong> theinsurer/takaful operator will be able to sell them <strong>and</strong> keep the proceeds.29. When the insured makes a supply of goods to the insurer/takaful operator,there is no taxable supply made by the insured e.g. the disposal of a damagedvehicle to the insurer/takaful operator or an insurer/takaful operator takespossessi<strong>on</strong> of damaged vehicle from an insured is not a supply of goods by theinsured.Disposals by Insurer/<strong>Takaful</strong> Operators of Goods Surrendered Under an<strong>Insurance</strong> Claim30. When the insurer/takaful operator disposes of the surrendered goods, theinsurer/takaful operator if he is a registered pers<strong>on</strong> shall be liable to account for<str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> the sale of the goods <strong>and</strong> he is entitled to claim input tax incurred <strong>on</strong> thedisposal.31. Cars, which have been written off <strong>and</strong> received by the insurer/takafuloperator as scrap metal, it should be treated the same as other goods.32. The insurer/takaful operator is entitled to claim input tax incurred <strong>on</strong>storage charges, tow truck charges <strong>and</strong> aucti<strong>on</strong> fee as input tax credit e.g.pending the sale, if the insurer/takaful operator incurs storage charges to storethe damaged or destroyed vehicle, he is entitled to claim input tax <strong>on</strong> that supplyof services.Life <strong>Insurance</strong> <strong>and</strong> Family <strong>Takaful</strong> Settlements33. The cash payments (based <strong>on</strong> the total protecti<strong>on</strong> bought or the faceamount stated in the insurance policy up<strong>on</strong> for example death, maturity or13


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613surrender of a policy) made by the insurer is not a c<strong>on</strong>siderati<strong>on</strong> for a supplymade by the insured. Hence, the settlements are not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>. In the caseof family takaful, such cash payments c<strong>on</strong>sidered as benefits are deemed, asgifts given by the takaful operator to a beneficiary are also not subject to tax.<strong>Insurance</strong>/<strong>Takaful</strong> <strong>on</strong> Internati<strong>on</strong>al Transportati<strong>on</strong> of Goods <strong>and</strong>Passengers34. Generally, premiums/c<strong>on</strong>tributi<strong>on</strong>s charged for services comprising theinsuring or arranging of the insurance/takaful or the arranging of the transport ofpassengers or goods to cover risks relating to the internati<strong>on</strong>al transportati<strong>on</strong> iszero-rated.35. Where the supply of insurance coverage is from a point outside Malaysia(e.g. L<strong>on</strong>d<strong>on</strong>) to a point inside Malaysia (e.g. Ipoh) in a single insurance c<strong>on</strong>tract,which covers both internati<strong>on</strong>al <strong>and</strong> domestic movement of goods, the domesticinsurance coverage will also be zero-rated.36. However, the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment is different if there are two separateinsurance c<strong>on</strong>tracts i.e. a marine cargo insurance c<strong>on</strong>tract to cover movement ofgoods from L<strong>on</strong>d<strong>on</strong> to Port Klang <strong>and</strong> another Goods In Transit (GIT) insuranceto cover movement of goods from Port Klang to Malacca. The supply of marinecargo insurance will be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a zero rate while the GIT insurance willbe subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.37. For goods flown into Malaysia from overseas, zero rate the supply ofinsurance coverage <strong>on</strong> those goods irrespective of whether the policyholder is inMalaysia or overseas.38. Where the supply of general insurance covers a risk from a point inMalaysia to a point in Malaysia (domestic transportati<strong>on</strong>), the supply will besubject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate14


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 07061339. Examples of policies that qualify for zero rating include marine or aviati<strong>on</strong>cargo insurance, marine/aviati<strong>on</strong> hull insurance <strong>and</strong> travel insurance, etc. that isidentifiable or involved with internati<strong>on</strong>al journeys.<strong>Insurance</strong>/<strong>Takaful</strong> Services Relating to Designated Areas (Labuan,Langkawi or Tioman)40. Generally, any general insurance or reinsurance service supplied by aninsurer/takaful operator located in the Principal Customs Area (PCA) coveringrisk in a designated area is st<strong>and</strong>ard rated. Similarly, the same supply if madefrom the designated area to the PCA is subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at the st<strong>and</strong>ard rate.Please refer to <str<strong>on</strong>g>GST</str<strong>on</strong>g> <str<strong>on</strong>g>Guide</str<strong>on</strong>g> <strong>on</strong> Designated Areas for further details.41. In additi<strong>on</strong>, insurance services supplied related to cargo for export, oraircraft <strong>and</strong> ships leaving the designated area to a place outside Malaysia iszero-rated.Offshore (Labuan) <strong>Insurance</strong>/<strong>Takaful</strong> Companies42. Offshore insurance/takaful companies need to register if:(a) they make supply of taxable insurance/takaful services to coverrisks located in the Principal Customs Area (PCA) or outside ofMalaysia; <strong>and</strong>(b)their annual taxable turnover exceeds the prescribed threshold.43. An offshore insurer/takaful operator/takaful operator will be charged <str<strong>on</strong>g>GST</str<strong>on</strong>g>at a st<strong>and</strong>ard rate for taxable supplies he outsources to a supplier in the PCA.However if he outsources the taxable services to a supplier outside Malaysia, hewill not be charged <str<strong>on</strong>g>GST</str<strong>on</strong>g>.44. <strong>Insurance</strong>/takaful services to cover a risk located outside Malaysia is notsubject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> but input tax credits are claimable for making such a supply.15


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Mixed Supplies <strong>and</strong> <str<strong>on</strong>g>GST</str<strong>on</strong>g> Treatment45. If an insurer/takaful operator/takaful operator sell both life products <strong>and</strong>general products each of which is separately identifiable:(a)(b)Charge <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> the general product/plan <strong>and</strong> claim ITC attributableto that supplyDo not charge <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> the life product/plan <strong>and</strong> not entitled to claimITC attributable to that supply.Intermediaries for <strong>Insurance</strong> or <strong>Takaful</strong> Products46. The intermediaries to market insurance or takaful products are as follows:(a)<strong>Insurance</strong>/<strong>Takaful</strong> AgentsAny supply arranged by an insurance / takaful agent <strong>on</strong> behalf of aprincipal (insurer/takaful operator) is a supply to or by the principal.The insurance/takaful agent does not account for <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> theinsurance premiums/c<strong>on</strong>tributi<strong>on</strong>s. However, he is making aseparate supply of agency services to the principal for a fee orcommissi<strong>on</strong>. This fee or commissi<strong>on</strong> is subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at ast<strong>and</strong>ard rate. Agency expenses incurred <strong>and</strong> charged by theinsurer/takaful operator/takaful operator is subject to tax at ast<strong>and</strong>ard rate.(b)(c)<strong>Insurance</strong>/<strong>Takaful</strong> BrokersServices provided by insurance / takaful brokers to their clientssuch as advisory or c<strong>on</strong>sultancy services where a charge is in theform of a commissi<strong>on</strong>, brokerage fees or reinsurance brokerage /commissi<strong>on</strong> are subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.Bancassurance/ BancatakafulActing as insurance or takaful agents, the commissi<strong>on</strong> received bybanks is subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.16


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613(d)Financial AdvisorThe financial advice <strong>and</strong> intermediary services provided by afinancial advisor is a taxable supply. Hence, the commissi<strong>on</strong>earned is subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.(e)Other intermediariesOther intermediaries include travel agents who sell holidayinsurance, mortgage lenders that sell home-related insurances,estate agents, car salesman, solicitors <strong>and</strong> retailers marketinginsurance or takaful products. Hence, any commissi<strong>on</strong> received inthe form of introductory services is subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ardrate.Licensing fees for insurer/takaful operators, takaful operators,brokers <strong>and</strong> adjusters regulated by the <strong>Insurance</strong> Act 1996 <strong>and</strong> the<strong>Takaful</strong> Act 1984 are not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.Other <strong>Insurance</strong> <strong>and</strong> <strong>Takaful</strong> Ancillary Service Providers47. The ancillary service providers to the insurance <strong>and</strong> takaful business <strong>and</strong>the treatment of <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> their services are as follows:(a)(b)Loss Adjuster/Loss assessorThey are independent pers<strong>on</strong>s paid a service fee by insurancecompanies or an insured to assess the amount payable for a claim.Under <str<strong>on</strong>g>GST</str<strong>on</strong>g>, the supply of services in valuing a loss or h<strong>and</strong>ling aclaim is subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.Ship or Aircraft SurveyorSurveying, inspecti<strong>on</strong>, examinati<strong>on</strong> <strong>and</strong> investigati<strong>on</strong> services aresubject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate. However, if such services aresupplied to a foreign going ship or aircraft, then such supply ofservices are zero-rated.17


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613(c)<strong>Insurance</strong> InvestigatorInvestigati<strong>on</strong> services are subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate. If aninsurer/takaful operator has its own in-house investigators, <str<strong>on</strong>g>GST</str<strong>on</strong>g> isnot chargeable <strong>on</strong> such investigati<strong>on</strong> services as there is no supply.However, if the private investors or private investigati<strong>on</strong> firms aresupplying those services to the insurer/takaful operator, it is subjectto <str<strong>on</strong>g>GST</str<strong>on</strong>g> at st<strong>and</strong>ard rate.(d)<strong>Insurance</strong> agent acting <strong>on</strong> behalf of a principal not bel<strong>on</strong>gingin MalaysiaIf an agent (Exim Bank) supplies export credit insurance <strong>on</strong> behalfof a principal who does not bel<strong>on</strong>g in Malaysia, the supply is treatedas if made by the agent (Exim Bank) to the insured. The supply is ataxable supply subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate <strong>and</strong> the agentmust account for tax <strong>on</strong> that supply. The agency servicesperformed in Malaysia <strong>and</strong> charged to the foreign insurer/takafuloperator is subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.INPUT TAX CREDITS48. Input taxes incurred in managing the general insurance or general takafulfund, which is attributable to the issuance of the general insurance or generaltakaful c<strong>on</strong>tract, are claimable.49. Outsourcing Activities(a) Examples of activities comm<strong>on</strong>ly outsourced by insurer/takafuloperators are as follows: Claims h<strong>and</strong>ling service provided as part of an outsourcingc<strong>on</strong>tract for back-office functi<strong>on</strong>s such as settlement ofclaims <strong>and</strong> claims subrogati<strong>on</strong> recoveries; Premium administrati<strong>on</strong> such as collecti<strong>on</strong> of premiums18


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Marketing <strong>and</strong> customer servicesInformati<strong>on</strong> Technology (IT) servicesInvestments/fund management such as custodian services,credit c<strong>on</strong>trol, property management, management offinancial & operati<strong>on</strong>al risksAccounting <strong>and</strong> internal auditTechnical c<strong>on</strong>sultancy servicesGeneral administrati<strong>on</strong> such as corporate services, agencyadministrati<strong>on</strong>, human resources, data processing,document processingOnline e-Cover portal services, auto assist programme <strong>and</strong>marine portal web.(b)For taxable supplies outsourced by an insurer/takaful operator, hewill be charged <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate <strong>and</strong> full ITC is recoverable ifhis supplies are wholly general insurance. However, he must applythe apporti<strong>on</strong>ment rule if he is a mixed supplier (life <strong>and</strong> general).50. Where an insurer/takaful operator supplies both life insurance <strong>and</strong> generalinsurance, his is not entitled to input tax credit in relati<strong>on</strong> to provisi<strong>on</strong> of loan <strong>and</strong>investment related transacti<strong>on</strong>s where he earns some kind of an interest incomeor an investment income. Such transacti<strong>on</strong>s are exempt supplies.CAPITAL GOODS ADJUSTMENT (CGA)51. CGA applies to insurer or takaful operators, which make both taxablesupplies (general insurance/general takaful) <strong>and</strong> exempt supplies (lifeinsurance/family takaful). However, if they make wholly taxable supplies, CGAdoes not apply to them.19


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 07061352. Insurer or takaful operators who are partially exempt suppliers orcomposite providers are required to attribute <strong>and</strong> allocate usage of assets based<strong>on</strong> the taxable usage of the assets. They are therefore required to:(a) track <strong>and</strong> m<strong>on</strong>itor the usage of assets worth RM 100,000 <strong>and</strong>above in the making of taxable supplies; <strong>and</strong>(b) make adjustments (if any) <strong>on</strong> a yearly basis.Please refer to the <str<strong>on</strong>g>GST</str<strong>on</strong>g> <str<strong>on</strong>g>Guide</str<strong>on</strong>g> <strong>on</strong> the Capital Goods Adjustment forfurther details.SELF BILLING ON COMMISSION FROM SALE OF INSURANCECONTRACTS AND TAKAFUL CONTRACTS53. Insurer or takaful operators may adopt self-billing for the supply ofinsurance/takaful agency services (agents commissi<strong>on</strong>) subject to the followingc<strong>on</strong>diti<strong>on</strong>s:(a)Allowable between the insurer/takaful operator <strong>and</strong> their agentwhere both are registered pers<strong>on</strong>s.(b)(c)The insurer/takaful operator determines <strong>and</strong> verifies the final valueof the commissi<strong>on</strong> paid to the agentThe insurer/takaful operator prepares the tax invoice <strong>on</strong> behalf ofthe agent, for services provided by the agent(d)The insurance/takaful agent agrees not to issue tax invoice for theirservices to the insurer/takaful operator.20


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613TIME OF SUPPLY FOR PREMIUMS AND COMMISSION54. The time of supply rules below determines when output tax is to beaccounted <strong>on</strong> premiums <strong>and</strong> commissi<strong>on</strong>s.55. Where premiums are paid in a lump sum or paid periodically, the time ofsupply is at the earliest of or output tax will be accounted based <strong>on</strong> the earlier of:(a)(b)When a tax invoice is issuedWhen payment is receivedRegulati<strong>on</strong> 8 of the Goods <strong>and</strong> Services Tax Regulati<strong>on</strong>s 20XX providesfor this treatment.56. The issuance of an invoice relating to the premium charged will trigger thetime of supply of services made by an insurer/takaful operator or takaful operator.The invoice may be a tax invoice or any document that serves as a bill forpayment provided it c<strong>on</strong>tain the particulars specified in Regulati<strong>on</strong> 22 of theGoods <strong>and</strong> Services Tax Regulati<strong>on</strong>s 20XX.57. <str<strong>on</strong>g>GST</str<strong>on</strong>g> should be accounted <strong>on</strong> brokerage/commissi<strong>on</strong> (including profitcommissi<strong>on</strong>, overriding commissi<strong>on</strong> or other product related payment) due tobroker/agent at the earliest of the following occurrence:(a)(b)Issuance of a tax invoice by the <str<strong>on</strong>g>GST</str<strong>on</strong>g> registered broker/agent or theinsurer/takaful operator or takaful operator under an approved selfbillingarrangement.When payment is received.The broker/agent may raise a debit note for the collecti<strong>on</strong> of the premiumfrom the insured <strong>on</strong> behalf of the insurer/takaful operator but it does not21


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613represent a tax invoice by the insurer/takaful operator. Hence, the debitnote issued by the broker/agent is not a tax invoice for <str<strong>on</strong>g>GST</str<strong>on</strong>g> purposes. Thebroker should indicate the following words <strong>on</strong> his debit note “This is not atax invoice. The insurer/takaful operator’s tax invoice will be sent to youshortly”TRANSITIONAL RULESSupply of <strong>Insurance</strong> / <strong>Takaful</strong> Spanning <str<strong>on</strong>g>GST</str<strong>on</strong>g> Implementati<strong>on</strong>.58. If a supply of general insurance/takaful that involves a periodic orprogressive supply of insurance premium/c<strong>on</strong>tributi<strong>on</strong> that spans the <str<strong>on</strong>g>GST</str<strong>on</strong>g>implementati<strong>on</strong> date, <str<strong>on</strong>g>GST</str<strong>on</strong>g> is chargeable <strong>on</strong> the part of the supply made for theperiod <strong>on</strong> or after the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implementati<strong>on</strong> date (appointed date).Example:<strong>Insurance</strong> premium: RM3,600 <strong>Insurance</strong> policy period: 1 January 2013 to 31 December 2013 Appointed date : 1 October 2013Value subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>: RM900 (3/12 X RM3,600)<str<strong>on</strong>g>GST</str<strong>on</strong>g> chargeable: RM36 (4% X RM900)However, if the provisi<strong>on</strong> of insurance/takaful has been charged servicetax, the supply made <strong>on</strong> or after the appointed date, is not chargeable to<str<strong>on</strong>g>GST</str<strong>on</strong>g>.Insured Events before the Appointed Date59. <strong>Insurance</strong> arrangements can span the date of implementati<strong>on</strong> of the <str<strong>on</strong>g>GST</str<strong>on</strong>g>.For example, an insurance settlement claim made for an event, which occurredbefore the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implementati<strong>on</strong> date, but settlement may not occur until after the<str<strong>on</strong>g>GST</str<strong>on</strong>g> implementati<strong>on</strong> date. Under these circumstances, generally the22


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613insurer/takaful operator is not entitled to claim a deemed input tax credit for anysettlement for an event that occurred before the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implementati<strong>on</strong> date.Relief of Tax <strong>on</strong> Specific <strong>Insurance</strong> Services Spanning Implementati<strong>on</strong> Date60. <strong>Insurance</strong> or takaful services subject to relief from tax up<strong>on</strong> theimplementati<strong>on</strong> of <str<strong>on</strong>g>GST</str<strong>on</strong>g> are as follows:(a)(b)Motor vehicle insurance or motor vehicle takaful services suppliedbefore the appointed date <strong>and</strong> the services spans the appointeddate, the premium charged <strong>and</strong> paid in full or in part before theappointed date for that supply is not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.Fire insurance or fire takaful services supplied before the appointeddate <strong>and</strong> the services spans the appointed date, the premiumcharged <strong>and</strong> paid in full or in part before the appointed date for thatsupply is not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.Please refer to the Goods <strong>and</strong> Services Tax (Relief Order) 20XX forfurther details.FREQUENTLY ASKED QUESTIONS61. <strong>Insurance</strong> Products, Premiums <strong>and</strong> FeeQ1: How is <str<strong>on</strong>g>GST</str<strong>on</strong>g> calculated <strong>on</strong> a general policy premium sold to aregistered pers<strong>on</strong>?A1: The <str<strong>on</strong>g>GST</str<strong>on</strong>g> incurred is as shown in the following example:Basic premium 780.00Loading 300.00Total 1080.00NCD (-) 450.00Gross premium 630.0023


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Rebate (-) 40.00 590.00<str<strong>on</strong>g>GST</str<strong>on</strong>g> (4%) 23.60Stamp duty 10.00Premium payable 623.60Q2: An insurer/takaful operator sell a liability insurance policy plancovering all phases of the work d<strong>on</strong>e including towing, hookup, installati<strong>on</strong> <strong>and</strong> commissi<strong>on</strong>ing process to a shipbuilder.The shipbuilder carries out vessel c<strong>on</strong>versi<strong>on</strong> services at alocal shipyard for a foreign ship owner <strong>and</strong> eventually tows thevessel out to internati<strong>on</strong>al waters for the benefit of the foreignship owner. What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> the single premium<strong>on</strong> the insurance plan where the plan is renewable annually?A2: The shipbuilder’s liability insurance policy will be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> atthe st<strong>and</strong>ard rate.Q3: Under the guidelines for Islamic financial services <strong>on</strong>internati<strong>on</strong>al currencies issued by Bank Negara, a licensedinternati<strong>on</strong>al takaful operator (ITO) incorporated as anentity/branch in Malaysia may c<strong>on</strong>duct n<strong>on</strong>-ringgit general <strong>and</strong>family takaful business <strong>and</strong> retakaful businesses. Presently,ITOs enjoy full income tax exempti<strong>on</strong> for a period of 10 years.Are they also such similar treatment under the <str<strong>on</strong>g>GST</str<strong>on</strong>g> regime?A3: There will be no <str<strong>on</strong>g>GST</str<strong>on</strong>g> exempti<strong>on</strong> for all taxable supplies made byITOs.Q4: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> the pers<strong>on</strong>al accident policies(PA) sold to pupils studying in public or private schools,colleges, universities <strong>and</strong> other instituti<strong>on</strong>s of higher learning?A4: The insurance policies sold to students in educati<strong>on</strong>al instituti<strong>on</strong>swill be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.24


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Q5: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> the PA policies purchased byMARA from a local insurer/takaful operator to insure theirscholars studying in universities <strong>and</strong> other instituti<strong>on</strong>s ofhigher learning in Australia?A5: The supply of a group PA to MARA for its scholars will be subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g> at a zero rate.Q6: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> the PA policies purchased byan Educati<strong>on</strong>al Instituti<strong>on</strong> from Ind<strong>on</strong>esia from a registeredinsurer/takaful operator in Malaysia to insure their scholarsstudying in universities <strong>and</strong> other instituti<strong>on</strong>s of higherlearning in Malaysia?A6: The supply of a group PA to the Educati<strong>on</strong>al Instituti<strong>on</strong> fromInd<strong>on</strong>esia for its scholars in Malaysia will be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at ast<strong>and</strong>ard rate.Q7: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> a Pers<strong>on</strong>al Accident (PA)policy plan sold in a package with other taxable goods orservices?A7: Since the supply of goods or services <strong>and</strong> PA are all taxablesupplies, the supplier need not apporti<strong>on</strong> the single charge. <str<strong>on</strong>g>GST</str<strong>on</strong>g> ischargeable <strong>on</strong> the single charge. However, if the package c<strong>on</strong>sistsof general insurance <strong>and</strong> an exempt supply, the supplier is requiredto apporti<strong>on</strong> the single charge according to the proporti<strong>on</strong> forexempt <strong>and</strong> taxable supplies. The proporti<strong>on</strong> for the exempt supplywill not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> while the proporti<strong>on</strong> for generalinsurance will be st<strong>and</strong>ard rated.Q8: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> a life policy plan sold in apackage with other taxable goods?A8: Since life policy is an exempt supply <strong>and</strong> goods are taxablesupplies, the supplier is required to apporti<strong>on</strong> the single charge.25


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613The proporti<strong>on</strong> for the exempt supply will not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>while the proporti<strong>on</strong> for taxable supply will be st<strong>and</strong>ard rated.Q9: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> the premium for generalinsurance to cover a property outside of Malaysia?A9: Since the property is located outside of Malaysia, the premium willnot be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> being a zero-rated supply.Q10: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> the premium for generalinsurance to cover a property in Malaysia owned by aforeigner who is not in Malaysia at the time the insurancecoverage takes place?A10: The premium charged will be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.Q11: Are annual registrati<strong>on</strong> fees imposed <strong>on</strong> insurer/takafuloperators <strong>and</strong> takaful operators regulated by the <strong>Insurance</strong> Act1996 <strong>and</strong> the <strong>Takaful</strong> Act 1984 subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A11: No, such regulated fees are not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>. Similarly, thelicensing fee requirement <strong>on</strong> offshore insurer/takaful operatorsregulated by the OFFSHORE INSURANCE ACT 1990 is also notsubject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.Q12: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> the policy surrender fee charged<strong>and</strong> the cash value paid out by the insurer/takaful operatorwhen the policyholder surrenders a policy?A12: The surrender fee will be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate whilethe cash value paid out is not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.Q13: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> st<strong>and</strong>-al<strong>on</strong>e n<strong>on</strong>-life policiesissued by life insurer or family takaful operator?A13: The st<strong>and</strong>-al<strong>on</strong>e n<strong>on</strong>-life riders will be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at thest<strong>and</strong>ard rate.26


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Q14: Are offshore insurance companies supplying life reinsuranceor family retakaful services to recipients in Kuala Lumpursubject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A14: They do not have to register, as those supplies are exemptsupplies. However, if they supply taxable insurance services torecipients in the Principal Customs Area (PCA) where their annualtaxable turnover exceeds the required threshold, they need toregister.Q15: Under a superannuati<strong>on</strong> scheme, a member to the schemec<strong>on</strong>tributes to the life insurer/takaful operator administeringthe scheme. At the time of maturity of the scheme, theinsurer/takaful operator will pay the member of the schemem<strong>on</strong>ies accumulated together with the interest earned in <strong>on</strong>elump sum or in a series of payments. Are the c<strong>on</strong>tributi<strong>on</strong> <strong>and</strong>the payout subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A15: The c<strong>on</strong>tributi<strong>on</strong> made by a member of a superannuati<strong>on</strong> scheme<strong>and</strong> the payout by the insurer/takaful operator is not subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g>.Q16: I supply investment-linked takaful or investment–linkedinsurance plans <strong>and</strong> charge fees such as establishmentcost/initial charge (for policy issuance <strong>and</strong> marketing),m<strong>on</strong>thly management fee <strong>and</strong> m<strong>on</strong>thly managed portfolio fee(for managing the investments of the funds), policy fee(<strong>on</strong>going administrati<strong>on</strong> costs of the premium plan) <strong>and</strong> bankh<strong>and</strong>ling fees to my policyholders. Are these fees subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g>?A16: The fees charged are subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.27


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Q17: What are the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong>s in the event of a cancellati<strong>on</strong> ofa general insurance policy, which entails a refund of premiumto the policyholder?A17: The insurer/takaful operator needs to raise a credit note when herefunds the premium, subsequently adjust his accounts, <strong>and</strong> claimITC in the taxable period the refund of premium was made.Q18: Fees are charged for processing terminati<strong>on</strong> of group <strong>and</strong>individual ordinary family plans due to expiry <strong>and</strong> othercauses such as switching to other plans. Are the fees subjectto <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A18: Yes, the fees are subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.62. Time of supplyQ1: I am a <str<strong>on</strong>g>GST</str<strong>on</strong>g> registered insurer <strong>and</strong> I receive premium paymentsfrom my insurance agent for various policies (life <strong>and</strong> generalpolicies) sold but unable to match the premium payments withthe type of policy sold at the time of receipt of the payments.What are my obligati<strong>on</strong>s as a taxpayer <strong>on</strong> the payments I havereceived?A1: Your time of supply to account for tax <strong>on</strong> the supply of insuranceservices is the taxable period in which you receive the paymentsfrom your agent. Hence, you must identify the type of supply youare making up<strong>on</strong> receiving the premium payments.Q2: I am a <str<strong>on</strong>g>GST</str<strong>on</strong>g> registered insurer, provide insurance coverage fora mega project, <strong>and</strong> issue a tax invoice after 6 m<strong>on</strong>ths from thedate of supply. The delay is due to underwriting the riskelements <strong>and</strong> coverage. When is my time of supply?A2: Your time of supply is at the time coverage starts. However, if youwish to alter the time of supply for this particular mega project, you28


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613may make an applicati<strong>on</strong> with substantial cause to the DirectorGeneral to alter the time of supply.63. Mixed supplies <strong>and</strong> <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatmentQ1: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> a medical insurance plan <strong>and</strong> aPA plan?A1: Medical insurance <strong>and</strong> PA are both taxable supplies <strong>and</strong> they aresubject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate. The same also applies to similarproducts provided by general takaful <strong>and</strong> family takaful operators.Q2: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> n<strong>on</strong>-life policies (pers<strong>on</strong>alaccident, medical <strong>and</strong> health policies) attached to individual orgroup life insurance policies?A2: The premium of the n<strong>on</strong>-life policies will be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> atst<strong>and</strong>ard rate while the premium for the individual or group lifepolicy will not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> as it is an exempt supply.64. Co – <strong>Insurance</strong> PlanQ1: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> in a co-insurance or co-takafularrangement (joint assumpti<strong>on</strong> of risk between variousinsurer/takaful operators) involving general insurance?A1: The <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> will depend <strong>on</strong> the billing arrangement am<strong>on</strong>gthe co-insurer/co-takaful operators. If the Lead insurer/takafuloperator (agent for the other co-insurer/co-takaful operators) billsthe customer <strong>on</strong> behalf of the other co-insurer/takaful operator, heis required to charge <strong>and</strong> account for <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> the whole premiumcharged. The other co-insurer/takaful operator will in turn charge<strong>and</strong> account <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> their respective share <strong>on</strong> the premium <strong>and</strong>subsequently issue a tax invoice to the Lead. The Lead will thenclaim <str<strong>on</strong>g>GST</str<strong>on</strong>g> incurred as his input tax credit.29


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Example 1: Lead insurer/takaful operator bills the customerUnder a co-insurance arrangement, three co-insurers/co-takafuloperators supply a general insurance policy to a customer. Thepremium is RM200m of which the Lead takes 50% share <strong>and</strong> theother two co-insurer/co-takaful operators take 25% each. The Leadcharges <strong>and</strong> accounts RM8m as his output tax. His tax invoice tothe customer is as follows:Premium RM200m<str<strong>on</strong>g>GST</str<strong>on</strong>g> 4% RM 8mTotal RM208mSubsequently, the other two co-insurer/co-takaful operators willissue a tax invoice each to the Lead as follows:Premium RM50m<str<strong>on</strong>g>GST</str<strong>on</strong>g> 4% RM 2mTotal RM52mThe two co-insurer/co-takaful operators will each account RM2m astheir output tax <strong>and</strong> the Lead will claim a total of RM4m as input taxin the relevant taxable period.Example 2: Each co-insurer/co-takaful operator bills customerindividuallyUnder such an arrangement, each co-insurer/co-takaful operator isrequired to charge <strong>and</strong> account <str<strong>on</strong>g>GST</str<strong>on</strong>g> according to their respectiveshare.Using the above example, the Lead will charge <strong>and</strong> account <str<strong>on</strong>g>GST</str<strong>on</strong>g>as follows:Premium RM100m<str<strong>on</strong>g>GST</str<strong>on</strong>g> 4% RM 4mTotal RM104m<strong>and</strong> the other two co-insurer/co-takaful operators will each charge<strong>and</strong> account <str<strong>on</strong>g>GST</str<strong>on</strong>g> as follows:30


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Premium<str<strong>on</strong>g>GST</str<strong>on</strong>g> 4%TotalRM50mRM 2mRM52mQ2: As a Lead insurance company in a co-insurance arrangement,I am resp<strong>on</strong>sible for administering various aspects of theinsurance policy such as h<strong>and</strong>ling claims <strong>and</strong> insurancedocuments. I subsequently levy a charge for these services tothe other insurance companies sharing the risk based <strong>on</strong>percentages. Is this charge subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A2: Such charges are subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.65. <strong>Insurance</strong> product with local <strong>and</strong> overseas coverageQ1: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> policies that cover either local<strong>and</strong> overseas employment or study; <strong>and</strong> health insurance,which includes overseas medical coverage?A1: Such supplies of global plan <strong>and</strong> worldwide coverage policies willbe subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>. Further examples include key man, publicliability insurance, <strong>and</strong> executive or corporate travel policies.Q2: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> policies where the supply ofgeneral insurance services covers a domestic <strong>and</strong> aninternati<strong>on</strong>al comp<strong>on</strong>ent of the risk?A2: There are two (2) <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatments:(a) Where the single general policy covers a domestic <strong>and</strong>internati<strong>on</strong>al comp<strong>on</strong>ent of risk, the insurance services issubject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.(b)Where there are two separate policies where <strong>on</strong>e covers theinternati<strong>on</strong>al comp<strong>on</strong>ent <strong>and</strong> another covers a domestic risk,31


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613then the coverage outside Malaysia is zero-rated <strong>and</strong> thelatter is st<strong>and</strong>ard rated.Q3: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> policies where the supply oflife insurance services is global where it provides coverage in<strong>and</strong> outside Malaysia to the policyholder?A3: The supply of life insurance is an exempt supply.66. Investment ActivitiesQ1: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> investment activities undertakenby takaful operators from funds based <strong>on</strong> c<strong>on</strong>tributi<strong>on</strong>scollected from general takaful <strong>and</strong> family takaful supplies?A1: Generally, investment activities such as trading of equities, b<strong>on</strong>ds,government securities, loans <strong>and</strong> fixed deposits are not subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g>. However, investment in the form of buying <strong>and</strong> selling ofcommercial properties or rental of such properties are subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.Q2: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> surplus sharing in the form ofMa’asyi b<strong>on</strong>us <strong>and</strong> income pay out – income derived from‘investment’ made by <strong>Takaful</strong> operators for the participants?A2: Investment income payout is not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.67. DiscountQ1: How is <str<strong>on</strong>g>GST</str<strong>on</strong>g> calculated <strong>on</strong> the premium if an insurance agentgives a discount <strong>on</strong> the premium for a general product to aregular client?A1: Where an insurer/takaful operator gives a discount <strong>on</strong> the premium,<str<strong>on</strong>g>GST</str<strong>on</strong>g> is charged <strong>on</strong> the discounted amount. However, for discountsgiven by agents <strong>on</strong> the premium, it will not be taken into account for32


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613purposes of <str<strong>on</strong>g>GST</str<strong>on</strong>g> as the agents are not regulated by Bank NegaraMalaysia to give such discounts.68. Registrati<strong>on</strong> of insurance intermediariesQ1: I am an employee of an insurance company. At the same time,I act as an agent to sell my company’s products. Am I requiredto register for <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A1: Yes, you are required to register for <str<strong>on</strong>g>GST</str<strong>on</strong>g> if your past taxableturnover for the period of twelve m<strong>on</strong>ths has exceeded thethreshold or the future taxable turnover is expected to reach thethreshold. In calculating the taxable turnover, you <strong>on</strong>ly have to takeinto c<strong>on</strong>siderati<strong>on</strong> the commissi<strong>on</strong> received in your role acting asan insurance agent.Q2: If an unregistered insurance agent’s annual taxable turnoverfluctuates above <strong>and</strong> below the threshold from year to year,what are his liability to be registered <strong>and</strong> his eligibility to seekcancellati<strong>on</strong> of registrati<strong>on</strong>?A2: The insurance agent may register voluntarily to become aregistered pers<strong>on</strong> although his annual taxable turnover is belowRM500,000. However, he is required to stay in the system for aperiod of no less than 2 years before he may seek to deregister.Q3: I am a resident agent for several n<strong>on</strong>-resident principals <strong>and</strong> isrequired to be registered for <str<strong>on</strong>g>GST</str<strong>on</strong>g>. Do I have to registerseparately for each principal?A3: No, you are required to make <strong>on</strong>e registrati<strong>on</strong> <strong>on</strong>ly although youmay have several agencies since you deal with more than <strong>on</strong>eprincipal.33


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 07061369. <strong>Insurance</strong> Related ServicesQ1: As a takaful operator, I provide facilities/services (free officespace <strong>and</strong> utilities) to my agents <strong>and</strong> brokers for which thereis no c<strong>on</strong>siderati<strong>on</strong> for the supply. What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment<strong>on</strong> these free facilities/services?A1: Such supplies by the takaful operator will not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>since there is no c<strong>on</strong>siderati<strong>on</strong> received. Similar <str<strong>on</strong>g>GST</str<strong>on</strong>g> rules willapply if those services are supplied by c<strong>on</strong>venti<strong>on</strong>al insurancecompanies.Q2: I employ a loss adjuster who assesses the losses of mycompany’s insurance claims. What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> myemployee’s services?A2: Such a supply will not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> since the pers<strong>on</strong>supplying the services is your employee.Q3: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> insurance policies sold by wayof teleph<strong>on</strong>e sales services?A3: General insurance policies will be st<strong>and</strong>ard rated while lifeinsurance policies will be exempt irrespective of whether they aresold by c<strong>on</strong>venti<strong>on</strong>al methods, through teleph<strong>on</strong>e sales or <strong>on</strong>line.However, if the marketer at the call centre is remunerated by way ofcommissi<strong>on</strong> or flat rate fee, he is required to register for <str<strong>on</strong>g>GST</str<strong>on</strong>g> if hispast taxable turnover for the period of twelve m<strong>on</strong>ths has exceededthe threshold or the future taxable turnover is expected to reach thethreshold.Q4: In the course of selling insurance, some agents or brokersprovide n<strong>on</strong>-financial services such as advice <strong>on</strong> risk-c<strong>on</strong>trolprograms, insurance evaluati<strong>on</strong> <strong>and</strong> financial or estateplanning, are these services subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>?34


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613A4: If n<strong>on</strong>-financial services are provided by an insurance agent orbroker for which there is a c<strong>on</strong>siderati<strong>on</strong> for the services supplied,such services are subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate. However, ifthere is no c<strong>on</strong>siderati<strong>on</strong> for the services then there will no <str<strong>on</strong>g>GST</str<strong>on</strong>g>charged accordingly.Q5: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> intermediary insurance servicesprovided by insurance agents or brokers to a n<strong>on</strong>-residentprincipal (insurer/takaful operator)?A5: Financial services provided by an insurance agent or broker to an<strong>on</strong>-resident insurer/takaful operator are zero-rated.Q6: What are the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong>s <strong>on</strong> expenses such as travelling<strong>and</strong> accommodati<strong>on</strong> expenses incurred in the course ofinvestigating an insurance claim by the insurer/takafuloperator’s employee?A6: The insurer/takaful operator will have to pay <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> thoseexpenses <strong>and</strong> subsequently claim <str<strong>on</strong>g>GST</str<strong>on</strong>g> incurred <strong>on</strong> input.70. Fees <strong>and</strong> Commissi<strong>on</strong>s by agents <strong>and</strong> brokersQ1: Are commissi<strong>on</strong>s <strong>and</strong> brokerage earned by insurance agents<strong>and</strong> brokers relating to life insurance exempted from <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A1: No, they are not exempted from <str<strong>on</strong>g>GST</str<strong>on</strong>g>. Commissi<strong>on</strong>s will be subjectto <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate irrespective of whether it relates to ac<strong>on</strong>tract of general or life insurance.Q2: Are the value added services such as fees for arranginginsurance for specific projects <strong>and</strong> liability exposure providedby insurance brokers subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A2: Yes, it is subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at a st<strong>and</strong>ard rate.35


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Q3: An insurance company can fund either directly or indirectly aninsurance agent’s expenses in recogniti<strong>on</strong> of the volume ofbusiness generated by him. This funding is known as softcommissi<strong>on</strong>. Is soft commissi<strong>on</strong> subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A3: There is no supply made by the insurer/takaful operator to theagents when he funds their expenses in this situati<strong>on</strong>. Hence, softcommissi<strong>on</strong> is not a c<strong>on</strong>siderati<strong>on</strong> for a supply <strong>and</strong> not subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g>.Q4: When my insurance company makes a certain amount ofprofit, I share the profits with my insurance agents. Is profitcommissi<strong>on</strong> subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A4: There is no supply made by the insurer/takaful operator to theagents when he shares the profits with them. Hence, profitcommissi<strong>on</strong> is not a c<strong>on</strong>siderati<strong>on</strong> for a supply <strong>and</strong> not subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g>.Q5: Does the same <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment apply if a life insurancecompany provides profit <strong>and</strong> soft commissi<strong>on</strong>s to banks,direct marketers or insurance brokers?A5: Yes, the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment is the same.Q6: An investment bank acting as an insurance agent purchases ageneral insurance for an employee <strong>and</strong> requests that thecommissi<strong>on</strong> earned to c<strong>on</strong>tra off from the premium charged.How is <str<strong>on</strong>g>GST</str<strong>on</strong>g> calculated <strong>on</strong> such transacti<strong>on</strong>?A6: Since the supply of general insurance <strong>and</strong> commissi<strong>on</strong> are taxablesupplies, both insurance company <strong>and</strong> investment bank have toissue tax invoices. The <str<strong>on</strong>g>GST</str<strong>on</strong>g> is calculated as below:Annual premium charged -RM1,500.00Commissi<strong>on</strong>ed earned - RM 100.0036


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Tax Invoice Issued by <strong>Insurance</strong> Company:Annual premiumRM1,500.00<str<strong>on</strong>g>GST</str<strong>on</strong>g> 4 % RM 60.00TotalRM1,560.00Tax Invoice Issued by Investment Bank:Commissi<strong>on</strong>RM100.00<str<strong>on</strong>g>GST</str<strong>on</strong>g> 4% RM 4.00Total RM 104.00Amount to be paid to insurance: RM 1,560 – RM104company by the bank = RM 1,456.00Q7: I am an insurance agent <strong>and</strong> provide service of arranginginsurance cover before the appointed date <strong>and</strong> receive mycommissi<strong>on</strong> from the insurer/takaful operator after theappointed date. What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> thecommissi<strong>on</strong> paid to me?A7: The supply of arranging insurance cover services by the agent willbe performed progressively throughout the period of insurancecover <strong>and</strong> this will be spanning the appointed date. The supply ofsuch services before the appointed date will not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>but the services performed <strong>on</strong> <strong>and</strong> after the appointed date will besubject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>. Hence, the commissi<strong>on</strong> received by the agentbefore the appointed date will not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>and</strong>subsequent commissi<strong>on</strong>s paid by the insurer/takaful operator /takaful operator <strong>on</strong> or after the appointed date will be subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g>.Q8: I am an insurance broker <strong>and</strong> provide insurance intermediaryservices for the period of an insurance cover, which wasentered into before the appointed date, <strong>and</strong> the cover spans37


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613the appointed date. What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> the feepaid to me?A8: As the supply you are making is for the durati<strong>on</strong> of the coverspanning the appointed date, <str<strong>on</strong>g>GST</str<strong>on</strong>g> is <strong>on</strong>ly payable <strong>on</strong> the supply orservice to the extent that it is made <strong>on</strong> or after the appointed date.Q9: Up<strong>on</strong> the cancellati<strong>on</strong> of a policy, that spans the appointeddate, a percentage of the premium is refunded <strong>and</strong> followingthat some of the original commissi<strong>on</strong> is refunded. What is the<str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> the commissi<strong>on</strong> refunded?A9: If the pro rata refund is for a progressive supply or a supply madefor a period of the policy, then adjustments need to be made if therefund relates to the supply <strong>on</strong> or after the appointed date.71. Input tax creditQ1: I am a resident insurance agent acting for a n<strong>on</strong>-residentprincipal (insurer/takaful operator). In the course of mybusiness, I incur <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> expenses such as office rentals,utilities <strong>and</strong> stati<strong>on</strong>eries. Am I entitled to claim the <str<strong>on</strong>g>GST</str<strong>on</strong>g> paid asmy input tax credit?A1: Since you are making zero rated supplies that are taxable supplies,you are entitled to claim the <str<strong>on</strong>g>GST</str<strong>on</strong>g> paid as input tax credit (ITC).Q2: As an insurance agent, I incur expenses such as parkingcharges, petrol purchases for my passenger car <strong>and</strong> mobileph<strong>on</strong>e charges. Can I claim full ITC <strong>on</strong> these expenses since Iam making taxable supplies?A2: Yes, you can <strong>on</strong>ly claim full input tax recovery <strong>on</strong> your parkingcharges, petrol purchases <strong>and</strong> mobile ph<strong>on</strong>e charges provided thatthe expenses incurred are used for making taxable supplies. If the38


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613inputs are used for making taxable supplies <strong>and</strong> private use, youare required to apporti<strong>on</strong> them by using the st<strong>and</strong>ard method.Q3: I supply taxable supplies <strong>and</strong> at the same time offer loans tomy clients <strong>and</strong> my subsidiaries. Am I eligible to claim full ITCfor this supply of incidental financial services?A3: No, you are not eligible because you are also providing loans toclients other than your subsidiaries.Q4: As a life insurer/takaful operator, am I entitled to a fixed rate ofrecovery of input taxes I incur <strong>on</strong> my acquisiti<strong>on</strong>s?A4: No, you are not entitled for such recovery of taxes but you mayrecover using the normal rules of recovery if you make taxablesupplies.Q5: As a life insurer/family takaful operator, I need to perform amedical assessment as a step or comp<strong>on</strong>ent in the processingof a claim to determine my policyholder’s medical status. Am Ientitled to claim input tax incurred <strong>on</strong> this acquisiti<strong>on</strong>?A5: No, you are not entitled to such a recovery as you are makingexempt supplies i.e. supply of life insurance.Q6: Is an insurance broker, loss adjuster or insurance agenteligible to claim input tax credits attributable to investmentactivities such as holding of b<strong>on</strong>ds <strong>and</strong> shares made by them?A6: Yes, they are entitled to the input taxes incurred <strong>on</strong> the investmentactivities as they are treated as input taxes attributable to taxablesupplies39


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 07061372. Tax InvoiceQ1: As an insurance agent, I submit a submissi<strong>on</strong> sheet from timeto time to my principal insurance company. This documentdetails the payments for the insurance products sold <strong>and</strong> myentitlement for commissi<strong>on</strong>. Can this document c<strong>on</strong>stitute atax invoice issued by me to the principal?A1: The submissi<strong>on</strong> sheet does not c<strong>on</strong>stitute a tax invoice for <str<strong>on</strong>g>GST</str<strong>on</strong>g>purposes as it does not c<strong>on</strong>tain particulars of a tax invoice.Q2: Can a document that merely offers to a prospective insuranceclient be treated as a tax invoice?A2: No, this document is not treated as a tax invoice because you willnot know whether there will be a supply at the time when you issuethe document.Q3: What kind of invoicing arrangement should the banks complywith if they act as agents (bancassurance) in the name of theirprincipals (insurer/takaful operator)?A3: The agent banks who act in the name of their principals can issuetax invoices <strong>on</strong> behalf <strong>on</strong> their principals. Any tax invoice issuedmust in the name of the principal c<strong>on</strong>taining all particulars of a taxinvoice.Q4: Can I treat insurance renewal notice (automatic renewal of theinsurance as per the anniversary date) as a tax invoice?A4: You cannot treat the renewal notice as a tax invoice.Q5: Can an insurer/takaful operator use a self-billed invoice for thecommissi<strong>on</strong> due to <str<strong>on</strong>g>GST</str<strong>on</strong>g> registered agents?A5: The insurer/takaful operator may choose to use self-billing bymaking an applicati<strong>on</strong> to the Director General either manually or40


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613electr<strong>on</strong>ically if it is a comm<strong>on</strong> practice am<strong>on</strong>g insurer/takafuloperators <strong>and</strong> their agents <strong>and</strong> for ease of administrati<strong>on</strong>.73. Gifts, Vouchers, Sp<strong>on</strong>sorship, Etc.Q1: In the year 2014, an insurance company sp<strong>on</strong>sored a CreativePhoto competiti<strong>on</strong>, as it is the company's way of reaching outto the public, which includes giveaways in the form of prizem<strong>on</strong>ey <strong>and</strong> trophies. What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> treatment <strong>on</strong> thissp<strong>on</strong>sorship?A1: For trophies provided in the form of sp<strong>on</strong>sorships for which there isno c<strong>on</strong>siderati<strong>on</strong>, the company is required to account for <str<strong>on</strong>g>GST</str<strong>on</strong>g> if thecost of the trophies to the insurance company is more than RM500.Any sp<strong>on</strong>sorship in the form of m<strong>on</strong>ey is not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.Q2: If my company arranges an exclusive gala dinner functi<strong>on</strong> <strong>and</strong>sells tables <strong>and</strong> tokens for the dinner to my insurance agents,is the sale subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>?A2: Yes, the supply of tokens <strong>and</strong> arranging for dinner for ac<strong>on</strong>siderati<strong>on</strong> by the agents will be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g> at the st<strong>and</strong>ardrate.Q3: If I am an Internati<strong>on</strong>al <strong>Takaful</strong> Operator established as abranch in Malaysia under the Malaysia Internati<strong>on</strong>al IslamicFinancial Centre (MIFC) initiative, carrying out n<strong>on</strong>-ringgit(general <strong>and</strong> family) takaful business <strong>and</strong> retakaful business inMalaysia with n<strong>on</strong>-residents in internati<strong>on</strong>al currencies otherthan Malaysian ringgit. Are my supplies of takaful subject to<str<strong>on</strong>g>GST</str<strong>on</strong>g>?A3: If you carry <strong>on</strong> takaful business with either residents or n<strong>on</strong>residents<strong>on</strong> risks related to l<strong>and</strong>, buildings <strong>and</strong> goods located inMalaysia, you must charge <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> your general takaful business41


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613<strong>and</strong> you are exempted from charging tax <strong>on</strong> your family takafulbusiness. However, if the same risk is located outside of Malaysia,then your supply of general <strong>and</strong> family takaful business is notsubject to tax (zero rated supply).Q4: Is an insurer/takaful operator or reinsurer/takaful operatorallowed to apply to be a member for group registrati<strong>on</strong> if he isa n<strong>on</strong>-entity or n<strong>on</strong>-resident but have subsidiaries or branchesin Malaysia?A4: The insurer/takaful operator or reinsurer/takaful operator cannotapply for group registrati<strong>on</strong>.74. Transiti<strong>on</strong>alQ1: As an insurer/takaful operator (registered pers<strong>on</strong>), can Icharge service tax <strong>on</strong> an annual life premium spanning theappointed date (implementati<strong>on</strong> of <str<strong>on</strong>g>GST</str<strong>on</strong>g>) before <strong>and</strong> up to thedate before the appointed date <strong>and</strong> no further taxes is imposed<strong>on</strong> the premium for the period of cover from the appointeddate to the end of the annual cover?A1: Yes, you may do so as the provisi<strong>on</strong> of life insurance is an exemptsupply <strong>and</strong> not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>. However, if you have charged yourpolicy holder service tax <strong>on</strong> the annual premium for the periodbefore <strong>and</strong> after the appointed date, then you are required toaccount for the full sum of service tax when you receive paymentfrom your policyholder.75. MiscellaneousQ1: <strong>Insurance</strong> companies have to c<strong>on</strong>tribute 0.25% from thecollecti<strong>on</strong> of (motor) insurance premiums to the Road Safety42


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613Fund managed by the Transport Ministry. Is there a <str<strong>on</strong>g>GST</str<strong>on</strong>g>liability <strong>on</strong> this c<strong>on</strong>tributi<strong>on</strong>?A1: This c<strong>on</strong>tributi<strong>on</strong> to the Road Safety Fund is not subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.Q2: What is the <str<strong>on</strong>g>GST</str<strong>on</strong>g> implicati<strong>on</strong> <strong>on</strong> the yearly premiums that thefinancial instituti<strong>on</strong>s are required to pay to the MalaysiaDeposit <strong>Insurance</strong> Corporati<strong>on</strong> (MDIC) that administers thedeposit insurance system?A2: The premiums charged by the Malaysia Deposit <strong>Insurance</strong>Corporati<strong>on</strong> to the banks will not be subject to <str<strong>on</strong>g>GST</str<strong>on</strong>g>.Q3: An overseas insurance expert (loss arbitrator) is engaged by a<str<strong>on</strong>g>GST</str<strong>on</strong>g> registered insurer/takaful operator to settle a claimsappeal in the Malaysian court.Since the LA is a foreign resident, he will not charge <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong>his arbitrage fees. Do I need to account <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> the arbitragefees as an imported service?A3: The arbitrage fees charged will be treated as a supply of importedservices received by the insurer/takaful operator. Theinsurer/takaful operator is required to account <str<strong>on</strong>g>GST</str<strong>on</strong>g> <strong>on</strong> the importedservices <strong>and</strong> he is entitled to claim input taxes.FURTHER INFORMATION76. If you require any further informati<strong>on</strong>, please c<strong>on</strong>tact our officer at any ofour <str<strong>on</strong>g>GST</str<strong>on</strong>g> office or call our Customs Call Centre at 603-7806 7200 or 1-300-88-8500. You can also email us at gst@customs.gov.my.43


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613APPENDIX 1: OTHER TREATMENT OF <str<strong>on</strong>g>GST</str<strong>on</strong>g> ON INSURANCE AND TAKAFULA. Generally, st<strong>and</strong>ard rated supplies are: Supply of general insurance <strong>and</strong> takaful products to free industrialz<strong>on</strong>es, licensed manufacturing warehouses <strong>and</strong> b<strong>on</strong>dedwarehouses Supply of general reinsurance c<strong>on</strong>tracts by offshore financialinstituti<strong>on</strong>s to their clients in the Principal Customs Area (PCA).Rental of insurer/takaful operator’s premisesAdvisory <strong>and</strong> management services (relating to investment linkedinsurance c<strong>on</strong>tract) excluding shariah advisory servicesSale of taxable business assetsTraining activities for new agent recruits <strong>and</strong> existing agents toincrease their productivity as well as their service levelCommissi<strong>on</strong> earned.B. Examples of zero rated supplies are: Supply of General insurance or takaful, or general reinsurance orretakaful c<strong>on</strong>tracts issued by a Malaysian insurer/takaful operator tocover risks located outside of Malaysia. Supply of export credit insurance services, export financing insurance,overseas investments insurance <strong>and</strong> guarantee facilities to localexporters, banks or investor to cover risks outside Malaysia. Policy issued in respect of pers<strong>on</strong>s, who at the time when the policy isissued, is a n<strong>on</strong>-resident Supply of life reinsurance by a <str<strong>on</strong>g>GST</str<strong>on</strong>g> registered life reinsurer/takafuloperator to a cedant (direct insurer/takaful operator) bel<strong>on</strong>ging outsideof Malaysia44


<str<strong>on</strong>g>GST</str<strong>on</strong>g> GUIDE FOR INSURANCE AND TAKAFUL AS AT 070613C. Some examples of n<strong>on</strong>-supplies (supply not made) or out of scopesupplies are: Inter-fund transfers Supply of insurance by Protecti<strong>on</strong> & Indemnity Clubs (internati<strong>on</strong>alorganizati<strong>on</strong>) to local <strong>and</strong> foreign going Malaysian registered ships Supply of reinsurance c<strong>on</strong>tracts by offshore financial instituti<strong>on</strong>s inthe internati<strong>on</strong>al or global market A reinsurer/takaful operator or retakaful operator’s deposit retainedby an insurer/takaful operator or a takaful operator in the form ofsecurity for performance of reinsurance or retakaful c<strong>on</strong>tracts Technical reserves to provide for the settlement of claims Cash b<strong>on</strong>uses Withdrawals by a family takaful plan c<strong>on</strong>tributor from his takafulpers<strong>on</strong>al account45

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