Second Generation Offshore Software Outsourcing ... - Harvey Nash

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VIETNAM: ITS TIME HAS COMEVietnam is rapidly becoming a hub of technology and innovation excellence thanks to a growing economy, a young, motivatedworkforce and dedicated government commitment to welcoming businesses and encouraging IT growth. Here are just some of themany reasons why Vietnam has rapidly become a world-class offshore destination.Global Business Center• WTO member since 2007• Elected to United Nations Security Council in 2007• Comprehensive commitment to intellectual property rights(IPR) protection, which includes belonging to the followinginternational IPR organizations and agreements:- WTO/TRIPS (IPR in general)–since 2007- Berne Convention (copyright) –since 2004- Madrid Protocol (trademarks)–since 2006(Madrid Agreement–since 1949)- Patent Cooperation Treaty (patents)–since 1993- Paris Convention (priority rights)–since 1949- Hague Agreement/Geneva Act (designs)–non-memberThe Economy• Second fastest GDP growth in Southeast Asia (China is firstin this category)• One of the fastest growing economies in the world with aneconomic growth rate that has exceeded 8% GDP over theprevious three years and is predicted to hit 7-7.5% in 2009• Major foreign investors include HSBC, Prudential, Microsoft,Intel and IBMTalent Resources• Over 90,000 IT graduates in Vietnam growing byapproximately 9,000 each year• Low turnover rates – averaging less than 10%• A large segment of the population speaks both Vietnameseand English• 13th most populous country in the world, expected to reach90 million by 2010• Unemployment: 5.1%• Average age of 27 (compared to 37 in the U.S., 40 in the UKand 44 in Japan)• 94% male and 87% female literacy rates (one of the highest inthe world)Industry Recognition• Ranked #5 on PricewaterhouseCoopers 2007 and 2008 top20 emerging markets list (EM20)• Ho Chi Minh City ranked #4 in Business Week’s “TopEmerging Outsourcing Cities”• Ho Chi Minh City ranked #4 in the Global Services-TholonsStudy of the world’s “Top 50 Emerging Outsourcing Cities”• Hanoi ranked #12 in the Global Services-Tholons Study of theworld’s “Top 50 Emerging Outsourcing Cities”• World Bank recently described Vietnam as “one of the bestperforming developing economies in the world”The Importance of Education• Science-based subjects are the first choice for 83% ofstudents at Vietnamese universities• Vietnamese universities are producing technology graduatesat a rate of 4:1 compared to most Western countries• Vietnam currently has more than 250 public universities andthat number is rapidly growing• In the 2007 and 2008 ACM International CollegiateProgramming Contest, Vietnamese universities finished aheadof schools like Harvard, Northwestern, Georgia Tech, VirginiaTech, and India Institute of Technology• Since 2003, Vietnam has won 35 medals at the InternationalMath Olympiad (13 Gold, 15 Silver and 7 Bronze)Harvey Nash Insight | P2
Second Generation Offshore Software Outsourcing - From Uncertainty to Security“““Harvey Nash’s backgroundand reputation in recruitmentgave us confidence in ourdecision to extend ourdevelopment team throughoffshoring.“Mark Thompson, Managing Director,CedarOpenAccountsThe productivity, teamworkand extraordinary talent thatHarvey Nash Offshore canprovide has further enhancedour view of their capabilities.Ted Williams, Managing Director,Orchard Information SystemsWe decided to dip our toe inthe water with a 90-day trialof a software developmenttester. It was very positiveand gave me confidenceto move forward, and wenow have 16 Harvey NashOffshore people working onour business.““Our Services at a GlanceHarvey Nash offers the following softwareservices:Application DevelopmentThe provision of custom development andsystems integration covering architecture, design,application development and a full testing service.Application Migration and TransformationThe transformation of existing systems typicallyfrom older technologies to modern platforms,e.g. JAVA, .NET.Application ManagementThe support, maintenance and enhancementof existing applications to support business atagreed service levels.Software Product Development & SupportAimed at Independent Software Vendors, thisservice line provides development, maintenanceand enhancement of a third party's product(s) topublished roadmaps and defined service levels.Testing ServicesOur QA center provides a full testing service thatcovers system, user acceptance, regression, loadand stress testing. We are able to offer the latestbest practices, automated tools and techniques.Harvey Nash delivers either discrete projects andservices or dedicated development teams thatoperate under the control of our clients.ConsultancyWe assess your processes, organization,methods or tools and provide evidence-basedrecommendations, which are catalysts for speedyand effective transformational change.JoAnne Kennedy, Vice President,msnbc.comHarvey Nash Insight | P3
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Second Generation Offshore Software Outsourcing ... - Harvey Nash

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