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LGU Competency Framework8.pdf - LGRC DILG 10

LGU Competency Framework8.pdf - LGRC DILG 10

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ObjectivesIdentify the core organizational competenciesthat enable individual action and performance inan <strong>LGU</strong>• Determine the patterns of organizationalcharacteristics of successful <strong>LGU</strong>s• Identify organizational competencies that providecontext to good action and performance• Develop a framework/ organizational capacity buildingmodel using the competency framework to assesscapacity-building requirements of <strong>LGU</strong>s


Dimensions of Capacity-building inLocal GovernmentsECONOMICPOLITICALSOCIALCULTURALACTION ENVIRONMENT


CompetenciesIndividual competency= knowledge + skills + attitude + experience.


CompetenciesOrganizational competency= competent work force + valid structures +efficient processes + effective leadership andmanagement style + adequate resources +appropriate technology, tools, facilities +appropriate culture + effective politicalprocesses.


Organizational Competencies andthe LGPMSOrganizational<strong>Competency</strong>Assessment<strong>LGU</strong>AssessmentLPPMSDevWatchInputs Outputs OutcomesCitizensAssessmentCSIS


Peace, Security& DisasterPreparednessEducationBusiness, Enterprise &Industrial PromotionAgriculture & FisheriesDevelopmentHumanResourceManagement &DevelopmentLocalLegislationEquityResourceAllocation &UtilizationResourceGenerationCustomerServiceHousing &Basic UtilitiesDevelopmentPlanningHealth andNutritionWasteManagement& PollutionControlCitizenParticipationFinancialAccountabilityTransparencyOrganization andStaffingNaturalResourcesManagementFocus of the<strong>LGU</strong>Organizational<strong>Competency</strong>AssessmentLegislative SupportTransparencyManagementSystemsParticipationContinuousImprovement/InnovationCustomer Service


Organizational CompetenciesLGPMSInputsOrganizational<strong>Competency</strong> AssessmentThroughput(processes)LGPMSOutputs/Outcomes


Organizational CompetenciesInputsThroughput(processes)Outputs/OutcomesCustomer ServiceContinuousImprovement/InnovationOrganization andStaffingParticipationManagementSystemsTransparencyLegislativeSupport


Organizational CompetenciesOrganization and Staffing• Presence of a office or officer, and personneldelivering the servicePresence of a full-time office attending to thisservice areaOffice is staffed by experienced andknowledgeable officials who are able to producethe major outputs expected of that office


Organizational CompetenciesLegislative support and other enablingmechanisms• Standing committee in the Sanggunianfocusing on the service area• Issuances intended for the service area


Organizational CompetenciesTransparency• Proactively disclosing information that mayinterest of affect certain sectors or the generalpublic• Ensuring <strong>LGU</strong> activities and decision-makingprocesses are above board• Communication, information and educationprograms• Public access to information


Organizational CompetenciesManagement Systems• Processes and procedures for planning,developing, implementing, monitoring andevaluating programs and projects• Complementation of programs/ synergy• Linkages with <strong>LGU</strong>s, , NGOs, educational/research institutions for mutual cooperation


Organizational CompetenciesParticipation• Involving various stakeholders in problemidentification, needs assessment, formulationof goals and implementation of programs andprojectsNGOs/ Pos are represented in councils,committees and boards<strong>LGU</strong>/ NGO/ private sector tie-upsAccreditation process for NGOs/POs/ Coops, etc.Different forums for stakeholders to raise andanalyze issues


Organizational CompetenciesContinuous improvement/ innovation• Introducing new or modifying work processes/procedures/ approaches to accomplish mostwith the least overall expenditure of time andresources• Use of information and communicationtechnology


Organizational CompetenciesCustomer Service• Streamlining frontline services to make themmore customer-friendly• Seeking feedback from customers regardingservices


Use of ToolIdentify strengths and areas forimprovement the <strong>LGU</strong>Use as basis for formulating programs toaddress organizational capacity-buildingneeds of the <strong>LGU</strong>


Format of Questionnaire<strong>LGU</strong> ProfileDivided into 14 Service AreasEach service area has 5 to 7 competencyclusters


Administration of InstrumentRespondents: Internal and externalstakeholders per service areaMethod: focus group discussion• Complete the survey individually• Discuss rating per item and reasons for rating• Come up with consensus rating for the <strong>LGU</strong>• LGOO records consensus rating


Next stepsFeedback on initial results of theorganizational competency profile of the<strong>LGU</strong> - SeptemberCompare <strong>LGU</strong> results with the results atthe national level - October

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