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MAY MAY 2010 2010<br />

Exclusive News<br />

for Corporate Leaders<br />

Regional Newsletter<br />

for <strong>Middle</strong> <strong>East</strong><br />

5<br />

Contents<br />

Regional News p2<br />

2010 CEO Census p3<br />

Talent KSA p4<br />

Going Green to Become Greener<br />

in Consumer Sector p5<br />

Why hotels need to<br />

focus on the future not fear p6<br />

Job Search Strategies for<br />

Executive Level Leaders p7/8<br />

<strong>Middle</strong> <strong>East</strong><br />

Profile and<br />

Mobility<br />

Trends of<br />

the Senior<br />

Executives<br />

in<br />

<strong>Middle</strong> <strong>East</strong><br />

May 2010<br />

download the full report at<br />

http://stantonchase.com/best_practices<br />

or contact directly<br />

Ms Konstantina Sakellariou at<br />

k.sakellariou@stantonchase.com<br />

Visit our site<br />

www.stantonchase.com<br />

STANTON CHASE INTERNATIONAL<br />

Newswire<br />

Exclusive<br />

Exclusive<br />

Newswire<br />

Heading towards the end of Q2, companies and executives are still working on the aftermath of the 2009 downturn,<br />

while exploring or developing the most appropriate strategies as to how to move forward, given the ongoing lack<br />

of balance and stability.<br />

From a senior human talent point of view, we see that the market is recovering steadily but at an uncertain pace, with<br />

job creation increasing and executives building new professional connections to improve their business performance<br />

and long-term career options. As our 2010 <strong>Middle</strong> <strong>East</strong> Senior Executive Census indicates, senior executives are much<br />

more interested in their personal branding, in the enlargement of their network and in the development of additional skills<br />

and competences that will keep them competitive in a volatile environment.<br />

On the other hand, companies explore new ideas on management and leadership, trying, with cautious steps, to rebuild<br />

and reinvest. The three areas that seem to be of major importance are the cost-effective operations, an emphasis on<br />

strategy and building the talent in their leadership. Concerns about human talent retention keep growing, however it<br />

seems that this is still not listed as a key priority in the strategies of the companies. The results of this<br />

delay can already be detected in the market, and companies will soon have to draft strategies on<br />

leadership assessment and retention, in order to keep up with their development plans.<br />

We welcome your comments and feedback, while we would be glad to host your ideas in our<br />

next newsletters.<br />

Personal Marketing is the Centerpiece<br />

at Work and in Search<br />

Based on the Executive Job Market Intelligence 2010<br />

report, leaders express their brand as the promise they<br />

make to the marketplace and what differentiates them<br />

from all the others with the same job title or work experience.<br />

It is the tagline, descriptor, slogan or statement that<br />

encapsulates an entire unique value, enabling others to<br />

quickly understand who they are and what they do.<br />

Establishing online evidence of the holistic package of<br />

value you bring to organizations is now a career management<br />

imperative to get the competitive edge, as recruiters<br />

turn to search engines, social sites and private online<br />

communities to network, source potential candidates and<br />

garner referrals.<br />

59%<br />

56%<br />

51%<br />

Warm regards<br />

Panos Manolopoulos<br />

Vice Chairman Regions<br />

<strong>Stanton</strong> <strong>Chase</strong> <strong>International</strong><br />

Recruiters are also online to learn information that may<br />

lie beyond the resumes of executives they are considering<br />

for a slate. Ninety percent of search firm recruiters<br />

now make it a regular practice to Google candidates to<br />

find anything that can help draw a complete picture of that<br />

individual – up to 75 percent when ExecuNet began researching<br />

this activity in 2005.<br />

Corporate recruiters lag slightly behind the search firms in<br />

routinely Googling candidates, but they are in full agreement<br />

on one thing: 80 percent say a candidate’s job prospects<br />

improve when positive information (such as thought<br />

leadership, community service activities or published articles)<br />

is found online.<br />

The Executive Job Market Intelligence 2010 is based on simultaneous surveys of a total of 3,636 participants,<br />

including both executives from around the world as well as executive search companies.<br />

- In 2010, <strong>Stanton</strong> <strong>Chase</strong> is celebrating the 20th Anniversary of its international expansion -<br />

57%<br />

61% 59%<br />

<strong>Stanton</strong> <strong>Chase</strong> is ranked within the top ten global retained executive search firms. With proven expertise in key sectors of the global economy, it has nine specialist<br />

practice groups that operate as international teams. <strong>Stanton</strong> <strong>Chase</strong> is owned by its partners who take individual responsibility for delivering outstanding quality for each<br />

assignment. <strong>Stanton</strong> <strong>Chase</strong> is a member of the Association of Executive Search Consultants. Further information can be found at www.stantonchase.com.”<br />

56%<br />

60%


MAY 2010<br />

p2<br />

<strong>Stanton</strong> <strong>Chase</strong> <strong>International</strong>:<br />

Celebrating 20 Years<br />

The 20th Anniversary of the global expansion of <strong>Stanton</strong><br />

<strong>Chase</strong> <strong>International</strong> was celebrated on the 26th of April in the<br />

Fort Island of Madinat Jumeirah, in Dubai, with about 200 senior<br />

executives, mostly from the GCC region, attending the special<br />

reception that was hosted by the UAE office of <strong>Stanton</strong> <strong>Chase</strong>.<br />

Dr Panos Manolopoulos, Vice Chairman Regions of <strong>Stanton</strong><br />

<strong>Chase</strong> <strong>International</strong> and Managing Partner of <strong>Stanton</strong> <strong>Chase</strong> UAE<br />

welcomed the guests, presenting in brief the steps of the growth<br />

of <strong>Stanton</strong> <strong>Chase</strong> over the past two decades and focusing on the<br />

importance the company places in building strong and long term<br />

relationships with its partners around the world. Dedication and<br />

wholehearted commitment on being next to the senior executives<br />

and not only acting as commissioned consultants represents the<br />

core of the company’s philosophy and the various activities of its<br />

offices around the world support this mentality.<br />

<strong>Stanton</strong> <strong>Chase</strong> started its global expansion in 1990, thus taking<br />

over the name “<strong>Stanton</strong> <strong>Chase</strong> <strong>International</strong>”. Ever since, the<br />

number of offices has increased exponentially to 70 offices today<br />

in 43 countries around the world.<br />

Collaborations<br />

<strong>Stanton</strong> <strong>Chase</strong> <strong>Middle</strong> <strong>East</strong> and the CEO Clubs UAE have signed a<br />

Memorandum of Understanding in order to initiate a mutual collaboration<br />

on joint initiatives addressed to senior executives in the <strong>Middle</strong> <strong>East</strong>.<br />

STANTON CHASE INTERNATIONAL<br />

Regional News<br />

Exclusive<br />

Newswire<br />

Participation in Conferences<br />

4<strong>Stanton</strong> <strong>Chase</strong> <strong>Middle</strong> <strong>East</strong> supported the 5th Annual HR Strategies<br />

in Oil, Gas & Petrochemicals Conference, held in Doha, 12-14 April<br />

2010. Wassim Karkabi, Managing Partner of <strong>Stanton</strong> <strong>Chase</strong> in Qatar<br />

and UAE and Regional Practice Leader EMEA for the Industrial Sector<br />

acted as a panellist during the conference, focusing on the Role of HR<br />

VISIT OUR WEBSITE:<br />

www.fleminggulf.com<br />

in Preparing for Tomorrow’s Business<br />

12<br />

Challenges.<br />

th - 14th 5<br />

April 2010, W Doha Hotel & Residencies, Qatar<br />

th Annual HR Strategies in Oil,<br />

Gas & Petrochemicals 2010<br />

4<strong>Stanton</strong> <strong>Chase</strong> <strong>Middle</strong> <strong>East</strong> also supported the 2nd HRM Summit, held<br />

OUR DISTINGUISHED SPEAKERS AND PANELISTS<br />

Dr. Richard Leete, General Secretariat for Mundhir Al Barwani, Petroleum<br />

Hamood M. Al-Harthy, Al Rushaid Group,<br />

Development Planning (GSDP) Qatar Development Oman<br />

(Saudi)<br />

Director, Department of Social Development Director HR<br />

Group HR, Manager<br />

in Bahrain, on 4-5 May 2010. Panos Manolopoulos, Stephanie Cox, Schlumberger (France) Shahzad Sadan, Al Vice Hassan Group of Chairman<br />

Dr. Adel Aldosary, King Fahd University<br />

Vice President Human Resources<br />

Companies (Oman)<br />

for Petroleum & Minerals (Saudi)<br />

General Manager - Human Resources and Chairman, City Planning Department<br />

Dr. Axel Bode, Wintershall Group<br />

Administration<br />

(Germany)<br />

Murad Suleiman, FranklinCovey <strong>Middle</strong><br />

Global Director of Human Resources<br />

Abdulkarim Yahya Hilal, Bahrain National <strong>East</strong><br />

Gas Company<br />

General Manager<br />

Eion Turnbull, BAPCO (Bahrain)<br />

Head HR<br />

Dy. Chief Executive Officer<br />

(Pride of HR Profession Award at the Global HR Dr. Parag Diwan, University of Petroleum<br />

Regions of <strong>Stanton</strong> <strong>Chase</strong> <strong>International</strong> and Managing Excellence Awards) Partner & Energy Studies acted<br />

Carel Oberholzer, SABIC, (Saudi Arabia)<br />

Vice Chancellor & Indian School of Petroleum<br />

Global Lead for Organizational Development Hussain Redha, Ministry of Labor,<br />

Secretary General<br />

and Design<br />

Bahrain, former Executive General Manager, Energy Institute (India)<br />

BAPCO (Bahrain), Former GM HR and Admin Chief Operating Officer<br />

Ragner Falck, Qatar Petroleum<br />

Head Strategic Manpower Planning<br />

Ken Nikolai, Abu Dhabi Gas Industries Wassim Karkabi, <strong>Stanton</strong> <strong>Chase</strong> (Qatar &<br />

Division – GASCO (UAE)<br />

UAE)<br />

Abdulrahman Al Tuwaijri, Saudi Aramco<br />

Advisor Human Capability Division<br />

Managing Partner & Regional Practice Leader,<br />

(Saudi Arabia)<br />

as a key note speaker, focusing on “Leadership HRD Consultant in the Age of Industrial, the EMEA ‘New<br />

Bob Gower, Sakhalin Energy Investment<br />

Co. (Russia)<br />

Duncan Freer, Oil & Gas Job Search, (UK)<br />

Khalid M. Al-Buhairan, Saudi Arabian<br />

Deputy HR Director<br />

Managing Director<br />

Chevron (Kuwait)<br />

Human Resources Manager<br />

Ron Villejo, Emirates National Oil<br />

Company Limited (UAE)<br />

Management Trainer Learning & Development<br />

Centre<br />

Normal’”.<br />

Other Events<br />

Official<br />

Endorser:<br />

HOT SPOTS<br />

Qatar’s National Development Strategy 2011-2016: Population, Labour Force and Qatari<br />

Employment – KEYNOTE<br />

Adopt, Adapt & Implement modern HR practises in the Oil, Gas & Petrochemicals sectors:<br />

Delivering Business Objectives through HR Strategy – INTERACTIVE PANEL DISCUSSION<br />

The role of HR in preparing for tomorrow’s business challenges – INTERACTIVE PANEL<br />

DISCUSSION<br />

Coaching and Mentoring young nationals & grooming them as tomorrows leaders – 13th<br />

April 2010<br />

Associate Sponsors: Strategic Hospitality Partner: Knowledge Partner:<br />

4<strong>Stanton</strong> <strong>Chase</strong> <strong>Middle</strong> <strong>East</strong> and the CEO Clubs UAE organized an<br />

exclusive senior executive business breakfast on the 24th of May,<br />

in Dubai, sponsored by S.P. Jain Center of Management, Dubai –<br />

Singapore. The topic discussed was “Globalization 4.0 – The New<br />

Paradigm for CEOs”. Key note speaker: Prof. Michael Barnes,<br />

Dean, Global MBA Program, S.P. Jain Center of Management, Dubai<br />

– Singapore. The event was attended by more than 150 senior<br />

executives from the GCC region.<br />

4On the 17th of May 2010, Panos Manolopoulos, Vice Chairman<br />

Regions of <strong>Stanton</strong> <strong>Chase</strong> <strong>International</strong> and Managing Partner <strong>Middle</strong><br />

<strong>East</strong> acted as key note speaker in S.P. Jain Center of Management,<br />

Dubai – Singapore, within the initiative “Visiting Wisdom and CEO<br />

Quest”.<br />

Silver Sponsor:<br />

Supporting Sponsors:<br />

Co-sponsors:


MAY 2010<br />

p3<br />

STANTON CHASE INTERNATIONAL<br />

<strong>Middle</strong> <strong>East</strong><br />

Profile and Mobility Trends<br />

of the Senior Executives in<br />

<strong>Middle</strong> <strong>East</strong><br />

May 2010<br />

On the break of the new era, characterized by many as “the new<br />

normal”, while having “survived” through the turmoil of the 2009<br />

deep recession, the Senior Executives in the <strong>Middle</strong> <strong>East</strong> begin to<br />

develop the balances and requirements that will allow them to<br />

further advance their career within this volatile environment.<br />

Though last year was mostly the “year of survival”, this year seems to<br />

head towards “development”. The issues and priorities questioned<br />

during 2009 and the values that seemed to become weaker in view of the<br />

depression are now put into scrutiny and urge senior executives to decide<br />

on the next steps in their career. Even from last year, top executives were<br />

beginning to regard <strong>Middle</strong> <strong>East</strong>, and mainly the GCC region, as a market<br />

for long term business development, as opposed to the rather more<br />

opportunistic short-term plans of the past. As such, they had started<br />

questioning quality in general and C-level decision making, raising issues<br />

of personal and career development, shortage in leadership talent as well<br />

as retention of talent in the current GCC environment.<br />

Given the fact that, despite the strong blow and the challenges, the<br />

regional economies emerged as “winners” - compared to other parts of<br />

the world - and still proceed with the regional long-term development<br />

plans, the senior executives seem to feel safe enough to start exploring<br />

professional opportunities, often expressing a dissatisfaction regarding<br />

the managerial decisions and overall culture that emerged through the<br />

2009’s survival policy. As a consequence, development of technical<br />

skills as well as of the personal business network, along with the<br />

need for professional advise and mentoring gain in importance, in<br />

order to allow the executives on one hand to make the next step and, on<br />

the other hand, to face the increasing competition from the still unstable<br />

economies around the world.<br />

Another point that prevails from the above is the need of the companies<br />

as employers to prove their ability to develop an environment that lives<br />

up to the expectations of today’s senior executives, supporting their<br />

Panos Manolopoulos<br />

Exclusive<br />

Newswire<br />

personal and professional growth, while increasing their retention rates.<br />

Regardless of whether the executives are ex-patriats or nationals (as the<br />

last percentage tends to increase, given the on-going nationalization<br />

programs of the <strong>Middle</strong> <strong>East</strong>ern countries), the complexity of their<br />

requirements, combined with the complexity of what is required by<br />

them, shows the way to a era of new leadership that should not be<br />

underestimated. Even though there is a false perception that talent is “in<br />

abundance” due to the recession, the truth is that, despite the increased<br />

competition, competent senior human talent is always scarce to find,<br />

and it will keep being even more difficult. Retention, as well as careful<br />

succession planning, is to become among the top priorities of the<br />

companies that, besides promoting their brand to the clients, would<br />

need to promote their brand to the executive / employee market as<br />

well.<br />

<strong>Stanton</strong> <strong>Chase</strong> – <strong>Middle</strong> <strong>East</strong> conducted this CEO Census in order<br />

to compile the profile of Senior Executives in the <strong>Middle</strong> <strong>East</strong>ern<br />

region today, analyze the trends in this challenging market,<br />

and comprehend the opportunities and threats in their career<br />

development.<br />

We would like to thank the 638 top executives from the <strong>Middle</strong> <strong>East</strong>ern<br />

market (mainly from the GCC, but also the Levant and North-<strong>East</strong> Africa)<br />

who responded. It is the second year <strong>Stanton</strong> <strong>Chase</strong> – <strong>Middle</strong> <strong>East</strong> has run<br />

this comprehensive survey, with the aim to depict preliminary long-term<br />

trends and characteristics over time, starting with the comparison from<br />

last year’s results. These tendencies will be much more clearly outlined<br />

in the future, based on the following years’ respective surveys. This series<br />

of surveys demonstrate <strong>Stanton</strong> <strong>Chase</strong>’s commitment to understanding<br />

business leaders’ views shaping the Senior Executives’ career in the region<br />

– and sharing this knowledge with the world at large.<br />

Dr Panos Manolopoulos is Vice Chairman Regions of<br />

<strong>Stanton</strong> <strong>Chase</strong> <strong>International</strong> & Managing Partner <strong>Middle</strong> <strong>East</strong>.


MAY 2010<br />

p4<br />

While most regions are seeing salary cut backs, annulled bonuses, and<br />

over all market contractions, Saudi Arabia continues to defy global macro<br />

economic trends as its economy lurches forward and delivers positive<br />

growth in 2010. Given a critical mass of about 30 million people and<br />

robust Oil & Gas resources the country continues to outperform global<br />

markets on what many see as the beginning of a steep growth curve. The<br />

Saudi government has made a commitment to improve infrastructure,<br />

healthcare and education across the Kingdom and this economic<br />

activity complements an already strong natural resource sector. All<br />

of these factors are the drivers behind ambitious forecasts, with many<br />

companies looking to double in size over the next 2 years. The biggest<br />

challenge faced by expanding organizations in the Kingdom is not<br />

the market but finding qualified people who can spearhead the<br />

aggressive expansion plans. While other markets are in contraction<br />

and saturated with talented people looking for work, Saudi has the<br />

opposite problem, a talent shortage.<br />

The talent issue in Saudi is compounded exponentially by demographics,<br />

government regulations, and infrastructure. For example while Saudi<br />

has a population of 30 million people, 38% are under the age of 14 with<br />

the median age in the country for a Saudi National being 21.6 years.<br />

Therefore it has a young and inexperienced workforce which is not yet<br />

qualified to compete on the global stage. “In the future we will eventually<br />

bridge the gap as we are investing heavily in education but it will take at least<br />

10 years for these individuals to mature into seasoned leaders” says Bandar<br />

Bin Mogrin Head of Human Resources at Jadwa.<br />

This would not be an issue if, like Dubai, they could rely on importing<br />

world class leadership from mature markets; but government regulations<br />

are pushing Saudization across all sectors. It is simply getting harder to<br />

get executives into the country. “Despite meeting a minimum quota of<br />

Saudi Nationals on my staff it is still difficult to get visas for my expats. This is<br />

due to the high unemployment rate among Saudi Nationals, which currently<br />

stands at approximately 15-16%.” says Sai Gandhi, Executive Director of<br />

Human Resources for SIPCO, Pepsi Cola.<br />

For those Saudi Nationals who are experienced and qualified they are<br />

reaping the benefits of what could be viewed as the perfect storm. As<br />

the economy continues to expand it is one of the few regions in the<br />

entire world which is still experiencing significant salary growth. GDP<br />

is expected to increase by 3.8% in 2010 and salaries for the year are<br />

expected to increase by at least 8.5%. “Many Saudi’s have received high<br />

STANTON CHASE INTERNATIONAL<br />

Talent KSA<br />

Shane Phillips<br />

Exclusive<br />

Newswire<br />

increases in their salaries in the past 24 months and this is driven by low<br />

supply and high demand of good Saudi Talents” says Bandar Bin Mogrin,<br />

Head of Human Resources for Jadwa. As well the number of start ups and<br />

Greenfield projects in Saudi has increased the demand for qualified Saudi<br />

nationals. All of these trends have forced organizations to change their<br />

over all Human Resource strategies.<br />

While organizations previously saw Human Resources as a tactical<br />

department, they are now viewing the function as a high level strategic<br />

partner. In an economy where the only stumbling block to growth<br />

is talent, organizations in Saudi are now changing from a previous<br />

placid defensive approach where Human Resources was largely<br />

viewed as personnel management to an aggressive offensive<br />

approach aimed at attracting and retaining the best people from all<br />

over the world. We are now witnessing the majority of organizations<br />

completely revamping their Human Resource departments and upgrading<br />

their Human Resource infrastructure while adopting international best<br />

of breed practices. “As this hasn’t been a strong point for Saudi companies<br />

in the past we have very little historical data and no information to build<br />

our talent development programs from. In many instances we are building<br />

the infrastructure from ground zero. The change is seismic currently in the<br />

Kingdom and we are now adapting best in class succession plans, evaluation<br />

systems and compensation and benefit structures” says Emad Fodah,<br />

Head of Human Resources & Administration for Arab Petroleum<br />

Investment Corporation.<br />

While Saudi develops, talent will place a ceiling on how accelerated<br />

its growth curve will be. While there are strategies to counter act the<br />

fundamental drivers of the talent crunch in Saudi, it seems that regulators<br />

and government agencies are compounding the issue rather than<br />

diffusing it. Initially it was believed that Saudi would absorb talent from<br />

the receding markets of Dubai and Kuwait and this has happened to a<br />

certain degree but many people still shy away from taking up residence<br />

in Saudi due to quality of life issues. Saudi companies who are serious<br />

about emerging on the global stage will have to attract the best talent<br />

they can find and will need to over come these challenges in order to<br />

succeed.<br />

Shane Phillips is Consultant with <strong>Stanton</strong> <strong>Chase</strong> UAE for Financial Services &<br />

Member of the Board of Directors of the Canadian Business Council, Dubai<br />

& Northern Emirates


MAY 2010<br />

p5<br />

From <strong>Stanton</strong> <strong>Chase</strong> Around the World<br />

STANTON CHASE INTERNATIONAL<br />

Going Green to<br />

Become Greener<br />

in Consumer Sector Nancy<br />

Think about 1990s: Everybody knew that the Internet was coming …<br />

Here we are 20 years later and the Internet is literally pervasive. I think<br />

“GREEN” will become as pervasive as the Internet is today. It will become<br />

a part of the way we live, the way we do business and how we function<br />

as a society. The impulse to go ‘green’ is spreading faster than morning<br />

glories and organizations of all types are launching green campaigns.<br />

In almost every opinion poll on the subject, customers say that are very<br />

concerned about climate change, and they connect the dots back to their<br />

own purchases. Consumers are no longer just shopping, they are<br />

voting for change.<br />

The polls show that 87% of the customers worry about the environmental<br />

& social impact of the products they buy. However, no more of 33% of<br />

the customers say that they are ready to buy green products or have<br />

done that.<br />

To realize the green market’s true potential, businesses must help<br />

customers by removing the hurdles between intentions and actions.<br />

When customers reach the cash register, they often forget their eco –<br />

friendly attitudes. Businesses can do a lot more to help would be ‘green’<br />

customers walk their talk. Private industry has enormous purchasing<br />

power and is easier to educate. Wal Mart for example has been eager to<br />

spread its environmental Know How as it works with its suppliers to trim<br />

packaging. To increase sales of environmentally sensible products,<br />

companies must also remove five ‘green’ product’s consumption<br />

barriers – lack of awareness, negative perceptions, distrust, high<br />

prices and low availability. In other words, companies have to move<br />

customers through every stage of the purchase process – from being<br />

aware of eco-friendly products to finding them. A business that sells<br />

green products must see itself as an educator not a sales machine.<br />

Going green while staying competitive can be challenging and companies<br />

may rightly ask whether cultivating green customers is worth all the<br />

trouble. I believe that it is more than just worthwhile. It is the imperative<br />

for success. Once obstacles that now make it hard for customers to act in<br />

their environmental beliefs will be removed, sales will explode. Companies<br />

will build a reputation for eco friendliness, more talented employees will<br />

be attracted, the consumers will be more inspired and loyal and higher<br />

prices will be charged for these green products.<br />

Overall, companies refresh their brand, enhance their reputation and<br />

protect their market share from new green competitors.<br />

Carbon Labelling, can be discussed as a more advanced & specific<br />

practice of Retailers and Consumer companies (suppliers), for the<br />

achievement of major customers’ impact and their longevity in the<br />

marketplace. Carbon labels show consumers the “carbon content”<br />

of an individual product; its total amount of carbon dioxide emitted from<br />

every stage of its production and distribution, from source to store. By this,<br />

Exclusive<br />

Newswire<br />

Mathioudaki<br />

products try to build their green credentials and to this effort companies<br />

and retailers are united for.<br />

A good parallel here is calories. “Twenty years ago if you asked somebody<br />

what number of calories was high and what was low they would not<br />

have known. The same thing could happen here.” The portion of the<br />

population that is most interested in sustainability and the early adopters<br />

of sustainable products, are significantly more likely to indicate that these<br />

logos have a high level of purchase impact and that a certification / a seal<br />

mark indicating a product is environmentally friendly raises the likelihood<br />

that it will be bought. Thus, carbon labels could transform the behavior of<br />

companies and consumers.<br />

Carbon Reduction Label was officially launched last year (2008) in<br />

the UK with high street retailer Boots, Tesco, Walkers and Innocent<br />

Drinks agreeing to pilot the scheme and moreover the EU Commission<br />

under its eco-label plan and set individual criteria for each product<br />

group before awarding the Community flower label. Currently, over<br />

3,000 products including detergents, paper and shoes have received<br />

the recognition. Food products will not only be assessed according to<br />

their production processes, but also a lifecycle approach, including the<br />

environmental impact of transport, the agreement states. I agree that the<br />

more regulations we have, actually the easier it will be to market green<br />

products to consumers.<br />

Tesco has already become the first Carbon Trust pilot brand to let<br />

consumers compare the different carbon footprints of similar products,<br />

such as washing detergents, by including the information on packaging.<br />

Giving customers comparable data will improve their understanding of<br />

carbon footprints, says the Carbon Trust’s Euan Murray. “This is the next<br />

revolution that needs to take place,”<br />

“If everyone adopted a western lifestyle,<br />

we would need 5 earths to support us”<br />

James Bruges, author of the “Little Earth” book<br />

Nancy Mathioudaki is Partner in <strong>Stanton</strong> <strong>Chase</strong> Athens and EMEA<br />

Regional Practice Leader for Consumer Products and Services at<br />

<strong>Stanton</strong> <strong>Chase</strong> <strong>International</strong>


MAY 2010<br />

p6<br />

My five year assignment in Shanghai had come to an end and I was<br />

off to the Emirate of Dubai to manage a complex consisting of two<br />

beautiful luxury hotels at the famous Mina Seyahi Beach Resort area of<br />

Jumeirah Beach.<br />

Aside from a couple of months of baking heat in July and August, its<br />

summer all year long in Dubai and weather is near perfect. What I like<br />

most about this Emirate is you can enjoy both city and resort lifestyles<br />

seamlessly.<br />

Within a half hours drive from the city center in normal traffic you will<br />

discover several kilometers of picturesque coastline with magnificent<br />

sandy beaches and an eclectic array of world class resorts to rejuvenate<br />

in.<br />

However, compared to previous years, most city centre hotels have seen<br />

their occupancies drop more than the beach side resort hotels on account<br />

of the economic downturn.<br />

Prices have come down and one can enjoy five-star hotels for four-star<br />

prices.<br />

But Dubai has a distinct advantage over most places I have managed<br />

hotels in.<br />

Chiefly, because it offers travellers a multitude of choices as a business<br />

and a holiday destination. This place rivals some of the finest locations<br />

in the world for shopping, recreation, business and holiday making-it is<br />

indeed, as marketers like to say, an all round holistic destination.<br />

Al Fresco dining is one of my favorite pastimes. Coffee culture has been<br />

elevated to an art form in Dubai. Cozy cafes, sizzling restaurants and<br />

bars with great food abound though they tend to be pricey in most hotels<br />

at the moment. I suspect prices will come down somewhat in the near<br />

future to a more reasonable level, reflecting new economic realities and<br />

local market conditions at large.<br />

Sadly, businesses these days tend to base their decisions on fear about<br />

the future, rather than the quality and worth of a product-brand equity<br />

and value for price. Typically business decisions are based on so called<br />

“lagging indicators”- what’s known-i.e on past results, relevant data and<br />

facts with a view of the future.<br />

Today many managers are basing their decisions, or so it seems, more<br />

STANTON CHASE INTERNATIONAL<br />

Why hotels need to<br />

focus on the future<br />

not fear Peter Alatsas<br />

Exclusive<br />

Newswire<br />

on “leading indicators”-what’s unknown-i.e assumptions about the future<br />

that are mostly based on fear and conjecture.<br />

This rather pessimistic approach is a negative self-fulfilling prophecy,<br />

which can only perpetuate the very conditions we are trying to escape<br />

from, deflation, which is likely to prolong the economic hardships at the<br />

expense of a more rapid recovery.<br />

Hotels the world over have been adversely affected due to the credit<br />

crunch. Despite the economic downturn, Dubai expects to receive just<br />

over 7 million visitors in 2010 – a slight increase over 2009 levels.<br />

However, the concern is that travellers are spending less than in previous<br />

years and as a consequence sales have dropped resulting in lower<br />

yields. This is to say, whilse occupancies in many cases have remained<br />

reasonably high, earnings have dropped below acceptable levels since<br />

customers are more frugal, fearing that the worst is yet to come. Many<br />

consumers still fear they might lose their jobs in the not so distant’<br />

future.<br />

Economists ominously warn about the toxic combination of rising<br />

unemployment and falling prices which can be devastating (deflation) as<br />

we experienced during the great depression and Japan’s lost decade in<br />

the 1990’s.<br />

I know from experience having served twice in Japan during those<br />

difficult times first in Tokyo and then in Kyoto. Deflation needless to<br />

say is very undesirable. As unemployment rises and consumers spend<br />

less, businesses reduce prices, but if sales do not pick up, then revenue<br />

declines further, compelling businesses to reduce wages and/or eliminate<br />

jobs. This becomes a vicious cycle that is very difficult to reverse as<br />

history has shown.<br />

For one, we can help reverse this cycle if we change our attitude.<br />

We can also change our psychology by thinking and talking about<br />

recovery while learning from past mistakes.<br />

Peter Alatsas is the General Manager of the Complex:<br />

Mina Seyahi, Westin and Meridien


MAY 2010<br />

p7<br />

E<br />

xecutives, once at that exclusive and<br />

illustrious level, no longer have the luxury<br />

of applying for a job through the regular<br />

means which were available to them during the<br />

earlier part of their careers: an ad in the paper,<br />

or on an online job board, or just randomly<br />

approaching target employers by mailing a<br />

CV. At Senior and executive levels, individuals<br />

seeking a change need to reconsider the usual<br />

push strategy and employ a more drawn out, pull<br />

strategy and this requires is a switch in mindset<br />

that they have to get acquainted with.<br />

There is of course another more obvious reason<br />

for this change in strategy. CXO opportunities are<br />

simply not advertised or declared vacant. Roles<br />

at the C-Suite are highly sensitive, and are 99%<br />

of the times treated in complete confidentiality<br />

until a candidate is identified and the vacancy<br />

is filled. Even the transition is handled with a<br />

lot of delicate and carefully planned steps and<br />

announcements.<br />

So how does a leader at senior or executive level<br />

go about finding his next role. The answer is<br />

pretty simple. What are the 3 N’s of Successful<br />

Executive Job-Searching? Networking,<br />

Networking, Networking! Here are four essential<br />

steps that are designed to help executives like<br />

you get the next position or manage a career<br />

change.<br />

Uncover your Brand!<br />

“I begin with saying uncover”, because I guarantee<br />

that you already have a brand, whether you are<br />

aware of it or not. It may or may not be the brand<br />

that you are aiming for, or the brand that you like,<br />

or it may not even be so greatly publicized, but<br />

rest assured that you have a brand. You need<br />

to start by understanding that without a personal<br />

brand strategy, it will be difficult to get on the<br />

STANTON CHASE INTERNATIONAL<br />

Job Search Strategies for<br />

Executive Level Leaders<br />

radar for the ever elusive, $1 Million plus income.<br />

Not that it’s a guaranteed result, that if you build<br />

your brand, you will automatically earn $1Million<br />

dollars a year. Like all brands and products it’s a<br />

continuous set of criteria and steps that you take<br />

to travel up that income scale, while fighting for<br />

that same income with other executives who are<br />

also working on theirs.<br />

So start with one fact. You are a brand. Now you<br />

need to act upon that fact if you have not started<br />

to, and if you truly want to have a successful<br />

life. A successful personal branding program<br />

is based on its ability to create in the mind of<br />

your prospective customers or employers that<br />

there is no product (in this case, you, a person)<br />

in the market quite like you! Of course your<br />

brand needs to deliver on your promise. A good<br />

branding program will be made up of a number<br />

of elements that will help you audit, understand,<br />

uncover and develop your personal brand to<br />

meet your career objectives.<br />

Get Connected!<br />

Of course, in today’s world, there is no hiding<br />

your personal brand. Did you Google your<br />

name lately? If you have a name like mine, it’s<br />

difficult to miss. I can tell you for a fact that there<br />

is no other person in the world called Wassim<br />

Karkabi. It is not the case for Suresh Kumar, or<br />

John Smith. But don’t confuse your brand with<br />

your name, they are connected, but they are two<br />

different things.<br />

If you are not already taking advantage of the<br />

burgeoning world of Social Networks, Business<br />

Networks, Blogs and other such tools, also<br />

collectively referred to as Social Media, you<br />

should take a serious look at how you need<br />

to implement that. President Obama, Sheikh<br />

Mohammad bin Rashed Al Maktoum, Al Gore<br />

Wassim Karkabi<br />

Exclusive<br />

Newswire<br />

etc… are all on LinkedIn, Facebook and a<br />

number of other social media. Think of it this<br />

way. Before the availability of Mass Media<br />

such as Radio, TV, and print, we did not have<br />

the ability to mass market. Now the availability<br />

and combination of Online Social Media and<br />

search engines such as Google, have given<br />

the individual the ability to promote his personal<br />

brand, on a shoestring budget.<br />

Be aware, that there is the right way of going<br />

about this and the wrong way of doing the same.<br />

The wrong way may be as damaging to your<br />

career and brand, as the right way can explode<br />

your career to new heights.<br />

Embrace Relationship Networking<br />

Networking today has also taken on a new and<br />

different life. It has become this vague concept<br />

that applies to everything from blogging to<br />

sending a message on twitter or growing your<br />

connections on LinkedIn. What I want you to<br />

wrap your head around is targeted, relationship<br />

networking. Identifying your market niche and<br />

network within it, get connected to people, add<br />

value to their lives, individually, and build a<br />

sustainable relationship with them.<br />

Unless you are a recruiter, there is really no<br />

point in being connected to 15,000 first-level<br />

connections on LinkedIn. It makes more sense<br />

to be connected with a handful of CXO’s in your<br />

industry of preference and the equally relevant<br />

executive search consultants. Those are the<br />

people that will reciprocate the value that you are<br />

adding to them, when the time comes. Think<br />

of those online social media as Recommender<br />

Communities. Build & grow your own networks<br />

within relevant recommender communities. I<br />

cannot stress enough how important it is for<br />

senior & executive level people to get on LinkedIn.<br />

>>>


MAY 2010<br />

p8<br />

Job Search Strategies for Executive Level Leaders<br />

It is an extremely powerful and completely<br />

flexible tool for your personal brand development<br />

and promotion.<br />

A second kind of platform that you should look<br />

out for and explore is the plethora of growing<br />

online executive job boards. They tend to be just<br />

below the CXO roles, but would usually list the<br />

most senior of roles possible to list online without<br />

causing damage. Usually this will be Director<br />

level roles with some regional responsibilities<br />

and will tend to pay north of $150,000 US per<br />

annum. The system works differently there.<br />

The executive will usually pay to be listed on that<br />

database, to anonymously receive information<br />

on opportunities. But it differs with every<br />

platform. I encourage you to look at some of the<br />

following platforms, such as: ExecuNet, Exec-<br />

Appointments, Blue Steps, and the likes. Blue<br />

steps can only be accessed by Executive Search<br />

consultants registered with the Association of<br />

Executive Search Consultants, which will give<br />

you immediate exposure to over 200 Executive<br />

Search firms with a worldwide presence.<br />

And the final word on Relationship Networking<br />

is that you really cannot ignore the old, tried<br />

and tested. An in person presence at social<br />

gatherings and networking events, especially<br />

designed to connect executives together, is<br />

invaluable. The opportunity to meet new people<br />

at your level, in a casual environment is just too<br />

good to pass on. Don’t stock up on business<br />

cards, and don’t go mad handing out cards to<br />

everyone. Take only a few, say ten or twenty<br />

cards, so you make sure you make them<br />

count. Make sure to split them in a fair share<br />

between executive search consultants and<br />

other executives. Most importantly, after the<br />

event, follow up and build a relationship. The<br />

networking event is a means to end. What you<br />

need to be doing is talking more to the people<br />

with whom you met and seeing which of them<br />

work for a relevant company, get to know them<br />

better, learn about their business, and make a<br />

friend. One day when the opportunity presents<br />

itself, this relationship will bear fruit.<br />

The Online Executive News<br />

for Corporate Leaders<br />

Write your contact details, send your email<br />

to k.sakellariou@stantonchase.com<br />

and you will recieve our special executive news report<br />

Regional Newsletter<br />

for <strong>Middle</strong> <strong>East</strong><br />

STANTON CHASE INTERNATIONAL<br />

Befriend the Headhunters<br />

As you can imagine by now, if you are using<br />

a pull strategy, you need to be pulling people<br />

towards you. Any company that is worth its size,<br />

and that would likely pay you the top dollar you<br />

are looking to earn in a CXO role, will usually<br />

engage an Executive Search firm like <strong>Stanton</strong><br />

<strong>Chase</strong>, and many others, to help them identify<br />

the right individual for the role that they have<br />

open. In rare cases, you may be approached<br />

directly, either formally or casually, from the<br />

would-be employer. Generally speaking, it is<br />

a fact that executives, prefer to go through an<br />

executive search consultant, better known as<br />

headhunter, in order to enjoy the same level of<br />

confidentiality and due diligence that is afforded<br />

to an employer, and not jeopardize their current<br />

position.<br />

Despite the fact that headhunters understand the<br />

role of a passive candidate, using a pull strategy,<br />

we always appreciate being approached by<br />

executives. The best time for an executive<br />

or manager in a senior leadership position to<br />

approach an executive search consultant is<br />

when that executive just received an award,<br />

received a huge bonus, got a promotion etc… In<br />

brief you are on the rise, and you are just building<br />

a relationship for the future. The worse time to<br />

approach a headhunter is when you are made<br />

redundant or after you have resigned. It puts<br />

an undue amount of pressure on the headhunter<br />

to help. The executive search consultant<br />

may or may not have an opportunity to do so.<br />

Executives must understand that an executive<br />

search consultant’s ability to help in making<br />

a quick introduction to an employer is limited<br />

to the positions that they have currently open.<br />

Headhunters will not go around prospecting<br />

candidate profiles, even on the request of the<br />

executive himself. We are just not geared for that<br />

kind of work. With some key clients, executive<br />

search consultants may be able to effect what<br />

we call “Creative Introductions”, and still remain<br />

within our terms and conditions, despite that<br />

there is no active and open role, and if such a<br />

clause is originally included in an ongoing frame<br />

agreement. These cases are very very rare.<br />

Exclusive<br />

Newswire<br />

So, only with executive search consultants, you<br />

can continue to use a push strategy, and contact<br />

them directly to build a relationship and put a<br />

face to your brand, over coffee, lunch, ice cream,<br />

or a simple meeting at the headhunter’s office.<br />

The key in getting the correct response with<br />

this approach is to understand how Executive<br />

Search companies are structured. There are<br />

generalist and specialist executive search firms.<br />

The specialist would obviously be specialized in<br />

a specific sector of the market, such as Financial<br />

Services, Oil & Gas, etc… or in Functional roles,<br />

such as just CFO or CMO roles. There are also<br />

the generalist executive search firms, who will<br />

tend to have a number of consultants or partners<br />

on board, who themselves are specialized in<br />

different sectors.<br />

As I mentioned in the beginning, this approach<br />

is a drawn out, pull strategy, with a proactive<br />

relationship building combination. Needless to<br />

say, you need to start immediately, especially<br />

if you are happily and gainfully employed. It is<br />

the best time to connect. If you ever want to<br />

be considered for those<br />

Million Dollar earning<br />

opportunities, you<br />

need to be ready,<br />

branded, with<br />

the right level of<br />

exposure through<br />

the right channels<br />

and the right<br />

people.<br />

Wassim Karkabi is the Managing Partner of <strong>Stanton</strong><br />

<strong>Chase</strong> Qatar and UAE & EMEA Regional Practice Leader,<br />

Industrial at <strong>Stanton</strong> <strong>Chase</strong> <strong>International</strong>

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