ved Lektor Thomas Hildebrandt, IT Universitetet - CFIR
ved Lektor Thomas Hildebrandt, IT Universitetet - CFIR
ved Lektor Thomas Hildebrandt, IT Universitetet - CFIR
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Get F’<strong>IT</strong>, BPM Seminar, 25. September, 2012<strong>Thomas</strong> <strong>Hildebrandt</strong>, hilde@itu.dkAdapUve Case Management“Adaptive Case Management (ACM) is information technology thatexposes structured and unstructured business information (businessdata and content) and allows structured (business) and unstructured(social) organizations to execute work (routine and emergentprocesses) in a secure but transparent manner.”Keith Swensson: Mastering the Unpredictablehttp://www.xpdl.org/nugen/p/adaptive-case-management/public.htmwww.itu.dk/research/modelsTuesday, September 25, 1214<strong>IT</strong> UNIVERS<strong>IT</strong>Y OF COPENHAGEN