No. 21 / 24 May 2013 | 4<strong>DFDS</strong> Sales TrainingPicture one: Training on PEARL SEAWAYS,21-23 MayBack row (from left): John Hughes, IanPenistone, Allan Hull, David Forsberg, Jens JuelRasmussen, Martin Graves, Liam McFerran, PerMøller, Kasper Svenningsen.Front row (from left): Andy Scott, AleksejSlipenciuk, Volker Muus, Christa Kloch(instructor), Rasmus K. Hansen, Örjan Bråten,Klaus Jonassen, Robert Murdoch, RachelShelton, Peeter OjasaarPicture two: Training on CROWN SEAWAYS,22 - 24 MayBack row (from left): Tomas Maciulskis,Christian V. Pedersen, Stein van Est, OrtolfBarth, Mikael Mortensen, Holger Johannisson,René Birk Jensen (instructor), Pia Hansson,Stephen Marshall, Michael Bech.Front row (from left): Darren Smith, ClaireMillward, Melanie Woodcock, Sarah Finn, AndoniArandia, Roman Graber.Full speed ahead for sales trainingLast week we wrote about the first Sales Management Training session, which tookplace over three days on CROWN SEAWAYS (and not on PEARL as we wrote). Themassive sales training programme continues at a rapid pace, and the next two sessionshave already taken place this week as can be seen from the two group pictures. In totalthere will be 12 sessions before the summer, and so far the training has been very wellreceived by the participants - primarily managers from all parts of <strong>DFDS</strong> who haveresponsibility for sales. The training programme is part of our major Customer FocusInitiative and will ensure that our sales organisation is fully equipped to boost sales andservices.
No. 21 / 24 May 2013 | 5The people in the picture are now based inParis, except for Peder Gellert, who was visitingfrom Copenhagen, and Peter Kramp and Thibaultde Keghel who are based in Dieppe.From left: Stéphanie Benezech (Accounting &Control), Amelia Amer (Invoicing), EricBrugneaux (Business Control), HubertSaussereau (Market & Business Analyst), AlexiaPonty (Executive Secretary), Jean-Claude Charlo(Managing Director), Peder Gellert (ExecutiveVice President shipping division, based inCopenhagen), Stéphane Boyer (Freight SalesDirector), Jimmy Marolle (Freight SalesManager), Peter Kramp (Chairman our Frenchentity), Thibault de Keghel (Passenger SalesDirector).Meet the team from ParisStaff members from BU France & Mediterranean, who were based at the BU’sheadquarters in Surenes in France until recently, have moved into new offices in Paris.Among other duties, they are responsible for the overall management of the businessunit including the freight sales in France, Spain and Portugal for all of the <strong>DFDS</strong> routes.On 22 May, Executive Vice President Peder Gellert visited them in Paris where he alsogathered with the team to discuss the BU’s future strategy. “We were very pleased towelcome Peder Gellert to our new offices. The office move is a logical development forformer LD employees. The new setting provides now a dedicated single point of contactfor our day to day responsibilities and is easy for external business associates toidentify with,” says Jean-Claude Charlo, Managing Director <strong>DFDS</strong> Seaways in France.Their new contact details are as follows:<strong>DFDS</strong> Seaways SASImmeuble Palacio11, rue Tronchet75008 Paris - France(New phone numbers will come in due time)And a new address for Seaways in GhentOur <strong>DFDS</strong> Seaways colleagues in Ghent have moved into a new office and are nowlocated at the Mercatordok Terminal where the route Ghent – Gothenburg – Brevik calls.The change of location was a step by step process, with the booking team being the firstto move at the end of January. The teams from shipping logistics, operations, accountsand sales relocated later, once their offices were redesigned and ready. The new contactdetails are as follows:<strong>DFDS</strong> Seaways NVMercatordok Multimodal TerminalPhilips Landsbergiuslaan 11Havennummer 21709000 Gent - BelgiumTel: +32 9269 12 69Fax: +32 9233 50 16Mercatordok Terminal in Ghent