MU Insight Survey 2012 Change and Productivity

Perspectives
Over a two year period, 72% of managers deal with
change processes.
This underlines the fact: change is a constant companion
for European companies.
Given the diverse socio-economic backgrounds
of the participating countries in this survey, it is of
course expected that change is not seen in the same
way everywhere.
However, for many topics in this research, there is a
common European level for managers: similar goals
that sit behind changes, the need for improvement
during change (not just at the end) and managers’
own needed change leading capabilities are all quite
common.
Besides pan-European insights we can also learn
from these findings how change processes are
perceived in different countries and when working
internationally. A knowledge that is of crucial value in
an increasingly international business world where
change process not only apply anymore to people
working in one country:
The management of change and
keeping up productivity cannot be
separated from the management
of people anymore.
• For the future, we can definitely expect that
change has to work cross border.
• We can prepare for new capabilities needed by
change managers – the ability to communicate,
to manage conflict and to team-play in a more
and more international business environment, for
example
• And what consequences do multi-national backgrounds
in the same company have on the manageability
of change and how it is approached?
And a key question for all of us, locally, regionally or
globally:
• Will it be possible to establish a culture of constant
change according to market needs within
your company?
Whatever the answer to this question, the management
of change and keeping up productivity cannot
be separated from the management of people
anymore.