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SECTION 4 Membership Life Membership Eligibility Membership ...

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4. Verify.Even if you feel the message is clear, verify what the prospective member has said just to ensureyou understand the message correctly.DO:• Emphasize VFW Benefits• Remain positive, courteous and polite• Focus on the VFW organization as a wholeOvercoming ObjectionsDON’T:• Respond to personal references of a post• Refer to operations or personalities of a post• Speak negatively of persons within a postWhen responding to an objection:• Restate the objection in question form, and then give an answer to correspond to the objection.• Provide more specific information to clear up any misconceptions.• Use member testimonials and statements to help erase doubts.• Reemphasize the personal benefits of becoming a member.ExamplesProspective member:Recruiter:Prospective member:Recruiter:Prospective member:Recruiter:Prospective member:Recruiter:“I’m way too busy to be a member.”“I know what you mean. I’m very busy also but did you know that every VFWmember whether active or not, plays a vital role in supporting VFW programsand services?”“Well, I am not even sure if I qualify.”“Where did you serve overseas? Did you receive an honorable discharge? If youreceived a campaign medal or overseas service ribbon, chances are, you’requalified!”“I’m not interested.”“Are you interested in no-cost insurance, fringe benefits, and keeping the rightsyou’ve earned as a veteran? If so, you are interested in the VFW.“I can’t afford it.”“The dues of $35 per year averages less than $3 per month and you will receivemany financial rewards with your membership. Some of them include no-costaccident insurance, partner discounts and VFW store privileges.”Be a Better RecruiterDoor-to-DoorDoor-to-door campaign key points:• Always include 2 members. This allows an experienced recruiter to train a new recruiter.57

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