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Terms&Conditionscontinueding defective within 5 days of receipt. No goods will be accepted without prior authorization fromAviana as well as having a RGA number. RGA numbers should be marked on the outer carton.WarrantyAviana’s glass and hardware products are warranted to be free of defects in materials and workmanshipfor one year. Glass breakage resulting from normal use of glass products is not coveredunder this warranty. Please refer to the section on installation and use.Damages and ClaimsUnless Aviana is notified within 5 days of receipt of shipment of any irregularities, it will be assumedthat the customer accepts the order as shipped. The customer must initiate and file aclaim with the carrier for damaged goods, as the carrier is responsible, once they sign the bill oflading. The client should note any discrepancies on the carrier’s delivery slip before acceptingshipment and should request an inspection by the carrier. If packages are received damaged,please note this on the carriers receipt. Be sure to save all damaged cartons and packing materialsto present to the carrier when filing a claim.Aviana will not accept liability for damages caused through failure of products supplied, claims oflabor, shipping cost, incidental or consequential damages will not be accepted.QuotationsIn making quotations for projects, Aviana will provide an estimated delivery time. The estimatedelivery time is offered as a best estimate for the anticipated delivery time. It is expressly statedthat the estimated time of delivery is not binding upon Aviana or the Sales Representative, anddoes not provide the basis for claims of consequential or other damages.Returned ChecksReturned checks will be subject to a $25 surcharge.Installation and Use Warning1. CAUTION: DO NOT OVER TIGHTEN. THE NUT ON THE DRAIN SET SHOULD BE HANDTIGHTENED AND THEN TURNED NO MORE THAN ONE ADDITIONAL TURN.Silicone is recommended to be used to create a water tight seal. The metal surfaces of the drainset should never come in contact with the glass (Doing so can cause stresses to build in the glasswhich could later crack the glass). Use of a mounting ring is also recommended. Please refer topage 92. Glass Basins are not intended for holding water. Ensure that the drain used remains open.3. Large quick variations in temperature may cause breakage. Also, scalding water may causebreakage.4. Not recommended for installation below medicine cabinets.5. Do not apply pressure to the edges of the vessel as this may cause cracking at the mountinglocation.6. Dropping items in or on the glass vessels and/or sink may cause breakage.Care and CleaningClean using a mild glass cleaner. Spray cleaner on a soft cloth and then wipe basin. Do not useany abrasive products on the bowl.Crate ChargesA $100 per crate charge per item will be applied for all custom orders.Pallet ChargesA $25 pallet charge will be applied to all orders of Euro Vanities.Packaging ChargesA $25 packaging charge will be applied to all orders of Mirrors.Page 3www.avianabathdesign.com® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.