The Meadows (Boldon) Brochure - Four Seasons Health Care

HOW TO FIND USFrom SunderlandHead north on A1018 toward Bonner'sField. Turn right at Newcastle Rd/A1018.At the roundabout, take the 2nd exit ontoNewcastle Rd/A184. Turn right at BridlePath. Continue onto Boker Ln. Turn left atNew Rd/B1298. The Meadows CareHome will be on your left hand side.Four Seasons Health Care is one of the largest groupsin the UK predominantly devoted to the care of olderpeople. Several specialised centres, including somecatering for learning and physical disabilities, also formpart of the group.The Manager and staff in the individual homes havethe support, advice and guidance from the experiencedFour Seasons team to help them to run their homeefficiently and effectively.Newcastle Upon TyneThe MeadowsNEW ROADMORRIS CRESCENTSouth ShieldsSunderlandThe benefit to a resident and their family is knowingthat the home and the staff are able to offer consistentlyhigh standards, are well trained and have the supportand resources of a large company behind them.ERNEST STREETS CRESCENTIf you ever have any comments or complaints aboutany Four Seasons home, then contact the HomeManager, or alternatively the Chief Executive, at thefollowing address:THE MEADOWS CARE HOMENew RoadBoldonTyne And WearNE35 9DRFour Seasons Health Care LimitedEmerson Court, Alderley Road,Wilmslow, Cheshire SK9 1NXTel: 01625 417800Fax: 01625 417827E-mail: fourseasons@fshc.co.ukWebsite: www.fshc.co.ukRegistered Company No. 05165301Tel: 0191 536 4517Fax: 0191 536 5474E-mail: meadows.boldon@fshc.co.ukWebsite: www.fshc.co.ukThis Care Home is registered and regulated by theCare Quality ComissionThe MeadowsCare HomeMea 16407 10/10

Welcometo The Meadows Care HomeThe Meadows is a purpose built two storey residential Care Homesituated in Boldon, and is within easy access of North Road shopsand other amenities including local transport. The Meadow CareHome offers different levels of care to suit a wide range of needsincluding general residential care and residential care for peoplewith dementia. We also offer care for those who require longand short term respite care.“We have a good team of staff who are friendly and supportive.The home has recently been refurbished and everyone hasmade comment on how welcoming and attractive the home is”.The Home Manager Meadows Care HomeThe Meadows is well equipped, comfortable and maintainedto a high standard. There are beautiful landscaped gardenssurrounding the home and a sensory garden for residentsand visitors to enjoy. Most of the bedrooms have lovelyviews overlooking the gardens.

First Class CareA recent CQC inspection stated that‘Service users said that they are able tomake decisions for themselves, and theyare happy with all aspects of care theyreceive. One relative said “my motherreceives good care and support, the staffare always helpful and my mother hassettled here very well”’. The home hasbeen rated 2 star ‘good’ by CQC.Our person centred approach meansthat each resident is an individual treatedwith respect and dignity. Each residenthas a named key worker and anindividual care plan. This will cover theirpersonal and medical history, as wellas a record of particular activities theyenjoy and any cultural or religiousaspects of their care.Residents, and where appropriate theirfamilies, are involved as far as practicalin the decisions regarding their care.Emphasis on all aspects of care is theManager’s primary concern and,together with the experiencedteam of qualified staff, all adhereto rigorous standards with internalaudits and checks.At Meadows Care Home, we havean excellent working relationship withthe partners from the local GP practice.We very much recognise the importanceof personal, individual and residentfocused care. To achieve this, goodcommunication between all membersof the care team, be they nurses,carers, relatives or doctors, is essential.

FacilitiesThe Meadows Care Home has brightspacious lounges, one with a flat screentelevision and one as a quiet lounge forrelaxing in. All the bedrooms have theirown private facilities and all haveunder-floor heating and are singleoccupancy with most having views outonto the gardens. The large landscapedgardens have patio areas with ampleseating for residents and visitors to sit andrelax in summer; we also have a sensorygarden where residents can explore thesights, smells and sounds which has provento be beneficial to residents’ health.There is an inviting communal diningroom where the Chef serves a varietyof nutritious home cooked food thatresidents enjoy. “The food is well cookedand tasty and the menu is very goodand varied. The cook is always willingto find an alternative if I don’t fancy whatis on offer. She really is a lovely personand looks after me well”.Leslie (Resident)Our dedicated Activities Leader aimsto provide stimulating and enjoyableactivities tailored to the individual needsof our residents, promoting well beingand enabling them to enjoy life to the full.This may be individual hobbies orinterests or group activities. The variedprogrammes include gardening, cinemaevenings, quizzes and reminiscencesessions. We have outside entertainerswho visit the home on a regular basisand have close links to the local church.The Meadows Care Home also benefitsfrom on-site hairdressing facilities and arange of complementary therapies can bearranged to suit individual requirements.

Types of StayAt The Meadows Care Home weprovide a range of services including bothresidential care and residential dementiacare. We cater for both long and shortterm care including those requiring shortperiods of respite care. The home has ateam of well trained dedicated careassistants that provide an excellentstandard of 24 hour care.We fully appreciate the stressassociated with leaving home to livein a new location, and are happy toaccept new residents for an agreedtrial period at the end of which therewould be no further obligation.TestimoniesResidents“The home has excellent activitiesprogramme, entertainment and eveningget-togethers are especially good and thecheese and wine nights are a favourite”.JimStaff“The care home provides residentialand dementia care which can be achallenge as well as rewarding. I thinkthe care we provide is excellent”.Alison – Care Assistant

Philosophy of CareWe are committed to providing the highest possible standards of care.Residents will be treated as individuals and cared for with respectand dignity within a safe, comfortable and homely environment whichprovides stimulation and encourages independence where appropriate.For further information and to arrange a visit please contact theHome Manager at any time on 0191 536 4517Caring for you...personally, practically and professionally