Hierarchy of Healthcare Supply Chain Metrics - IDN Summit and Expo

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Measurement Best Practices:Develop a Metrics StrategyMetric Definition• Goals: Different metrics portfolios for different goals• Balance: Keep the portfolio balanced, cross-functional,and practical• Alignment: Align to business and supply strategy• Right-sized: Keep it small: avoid the “mushroom effect”• Standards: Address standards vs. customization
Measurement Best Practices:Develop a Metrics StrategyMeasurement Program Implementation• Plan: Develop migration plan for the metrics with timeframes andmilestones• Scope: Define feasible and actionable scope, by supply chain, end-toend• Process: Pay attention to ownership, roles, responsibilities, and structure• Culture: Manage the culture and motivation• Tools: Invest in the tools that will enable repeatability• Pilot: Use pilots to test the approach• Tradeoffs: Beware of tunnel vision and understand theinterdependencies• Turning data into action: Identify conclusions using patterns and levers,prioritize results, and manage the communication• Power through Process: Institutionalize the measurement programthrough a business process to make it “sticky”
Page 3 and 4: Healthcare Value Chain Capabilities
Page 5 and 6: Metrics and Data Drive StrategicDec
Page 7 and 8: Hierarchy of Supply Chain MetricsA
Page 9: “$500M Packaged Goods Manufacture
Page 13 and 14: The Hierarchy of HealthcareSupply C
Page 15 and 16: Demand ForecastCalculated as Demand
Page 17 and 18: Supply Availability% of purchase or
Page 19 and 20: Healthcare Supply ChainMetrics V 1.
Page 23 and 24: Spend Under Contract% of Supply Cha
Page 25 and 26: Contract Adherence Cycle TimeAverag
Page 29 and 30: Purchase Order Cycle TimeTime from
Page 33 and 34: Charge Capture% of chargeable items
Page 35 and 36: Questions/CommentsNotes accompany t
Page 37 and 38: Additional Categories in “Supply
Page 39 and 40: Balance in the DetailsSCM CostsComp

Hierarchy of Healthcare Supply Chain Metrics - IDN Summit and Expo

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