Hierarchy of Healthcare Supply Chain Metrics - IDN Summit and Expo

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Challenges of MetricsToo many metrics!Endless debate overdefinitionConstantly changingmetricsData too old by the timeit’s collectedGaming the systemSilo behaviorDefine a clear strategyInternal benchmarkingImplement measurementstrategy nowFix data issuesMotivate consistentlyCross-functional metrics
Hierarchy of Supply Chain MetricsA tiered system of metrics to improve supply chaineffectiveness – the top tier assesses acompany’s supply chain health, while the twosuccessive tiers diagnose the root cause ofperformance gaps and provide insight forcorrective action.
Page 3 and 4: Healthcare Value Chain Capabilities
Page 5: Metrics and Data Drive StrategicDec
Page 9 and 10: “$500M Packaged Goods Manufacture
Page 11 and 12: Measurement Best Practices:Develop
Page 13 and 14: The Hierarchy of HealthcareSupply C
Page 15 and 16: Demand ForecastCalculated as Demand
Page 17 and 18: Supply Availability% of purchase or
Page 19 and 20: Healthcare Supply ChainMetrics V 1.
Page 23 and 24: Spend Under Contract% of Supply Cha
Page 25 and 26: Contract Adherence Cycle TimeAverag
Page 29 and 30: Purchase Order Cycle TimeTime from
Page 33 and 34: Charge Capture% of chargeable items
Page 35 and 36: Questions/CommentsNotes accompany t
Page 37 and 38: Additional Categories in “Supply
Page 39 and 40: Balance in the DetailsSCM CostsComp

Hierarchy of Healthcare Supply Chain Metrics - IDN Summit and Expo

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