HOW TO RETRIEVE YOUR BILLS ONLINE - TSTT E-Service

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REGISTERING FOR AN e-SERVICE ACCOUNTThe customer must complete the online registration form and agree to the Termsand Conditions in order to apply for an e-<strong>Service</strong> account. Extensive customerdetails are required to be input in the registration form to ensure that eachcustomer’s billing information is kept secure.First Name, Last Name, Account Numbers, Primary and Secondary ContactNumbers, Place of Employment, Work Contact No., National ID, DrivingPermit, Passport No., Security Questions and Answers are examples of someof the customer details that are requested. There are some customer details that arerequired for submission of the registration application. These mandatory data fieldsare identified by an asterisk *.
LOGGING ON<strong>TO</strong> THE SITEThe above screen is the Login screen. Use this screen to enter your username andpassword. After you enter your username and password, click Sign In.If you have forgotten your username or password, click the Forget your usernameor password? link. A screen explaining the process to request a forgottenpassword or username will be displayed.
Page 1: HOW TO RETRIEVE YOUR BILLING INFORM
Page 5 and 6: VIEW YOUR OPTIONSThis screen contai
Page 7 and 8: Bill SummaryThis screen is displaye
Page 9 and 10: Unbilled DetailsThe Unbilled detail
Page 11 and 12: CHANGING YOUR QUESTIONSThis screen
Page 13 and 14: FEEDBACKThis screen can be used to
Page 15: LOGGING OUTAfter clicking the Log O

HOW TO RETRIEVE YOUR BILLS ONLINE - TSTT E-Service

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