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2007-2008 - Ports of Auckland

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OPERATIONAL HIGHLIGHTSThe <strong>2008</strong> financial year was an exceptionallybusy one for Port operations, with containervolumes at record highs, across-the-boardimprovements in key productivity measuresand a number <strong>of</strong> major projects reachingimportant milestones.VolumesTotal container volumes were up 8.8% for theyear to a record high <strong>of</strong> 840,993 TEU, withtrans-shipment volumes increasing by 55.5%.Full import volumes were up 3.0% and full exportcontainer volumes down 2.7%.Bulk and breakbulk volumes (excludingWynyard Wharf volumes) increased 2.4%. Vehicleimports were also up slightly as importers movedahead <strong>of</strong> new vehicle emission standards that tookeffect on 1 January <strong>2008</strong>.While the Port handled slightly fewer shipcalls, the cruise business showed good growth.The <strong>2007</strong>/08 season was <strong>Auckland</strong>’s biggest yetwith 70 calls by 30 cruise ships.ProductivityVery encouraging progress was made in lifting portproductivity to world class levels. The containerterminals recorded a 5.7% increase in cranemoves per hour, a key productivity measure. Thisimprovement was particularly pleasing given therecord high container throughput and increase intrans-shipment volumes. Across-the-boardimprovements were also recorded in ship hoursin port, ship turnaround, staff hours per containerand truck turnaround measures.PeopleAn increased focus on our people was a key priorityfor the year, a strategy that will continue in 2009.Key changes and initiatives included:• a major values and culture change programme,Compass, in which around 440 Port staffparticipated during the course <strong>of</strong> the year• the introduction in May <strong>2008</strong> <strong>of</strong> the ProductivityBonus Programme, a self-funding staff bonus plan,to reward productivity gains for operational staff• the amalgamation <strong>of</strong> the Bledisloe and Fergussoncontrol and planning teams, consistent with anew ‘one terminal’ philosophy.For more information on these initiatives see the<strong>2008</strong> Sustainability Review.Equipment and TechnologyTen new twin-lift straddle carriers were addedto the Port’s fleet during the year, cementing the fleetas the country’s newest, largest and most efficient.A range <strong>of</strong> strategic technology projectswere also advanced. A comprehensive process toprocure a new Terminal Management System wascommenced during the year and a project teamestablished. The project is one <strong>of</strong> the largest <strong>of</strong>its kind ever undertaken at a New Zealand port,and will be a key enabler for further improvementsin capacity, customer service and productivity.In November <strong>2007</strong>, after extensiveconsultation with the freight industry, weintroduced a Vehicle Booking System (VBS) at theFergusson container terminal. The system has beeninstrumental in helping the Port cater for increasedtruck volumes while simultaneously reducingturnaround times, and has since been introducedat the Bledisloe container terminal.New technology at the General Wharves isspeeding up the supply chain for imported secondhandvehicles. <strong>Ports</strong> <strong>of</strong> <strong>Auckland</strong>’s proprietaryVehicle Entry User System (VENUS) involves theuse <strong>of</strong> handheld barcode readers to identify andtrack vehicles, while MAF, Customs and bill paymentclearances are recorded on a web-based service.The paperless system allows transport operators tocollect vehicles from the wharves quickly and easilyusing a pin number.Other new systems, such as SCADA, a real-timemonitoring system for fuel and energy consumption,are enabling efficiency improvement and savings.InfrastructureIn August <strong>2007</strong>, the deepened shipping lane was<strong>of</strong>ficially opened (see pages 4 and 5 for moreinformation). Another major milestone was reachedwith the conclusion <strong>of</strong> Stage One <strong>of</strong> the Fergussoncontainer terminal extension. The additional5.8-hectares provided by this reclamationsubstantially increases our container-handlingcapacity, enabling greater operational efficiency.Meanwhile, construction began on the new GoldenBay Cement facility in the eastern Port, where this vital<strong>Auckland</strong> industry will relocate at the end <strong>of</strong> 2009.23MINUTES Average truckturnaround440staff attended compass training10new straddle carriers

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