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Life Insurance - Gbic.co.in

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Shri K. Perumal, the nom<strong>in</strong>ee under a policy of life <strong>in</strong>surance on the life of his wife Late P.Rameshwari <strong>co</strong>mpla<strong>in</strong>ed to this forum that the Insurers, L.I.C., Madurai Division repudiatedhis claim on his wife’s policy alleg<strong>in</strong>g materiel suppression of <strong>in</strong>formation <strong>in</strong> her proposal.The Insurers <strong>co</strong>ntended that the assured suffered from chronic renal failure beforepropos<strong>in</strong>g but did not reveal the said vital <strong>in</strong>formation <strong>in</strong> the proposal, lead<strong>in</strong>g to theirrepudiation of the claim. This decision was challenged by the <strong>co</strong>mpla<strong>in</strong>ant.The relevant case re<strong>co</strong>rds have been called and perused. The <strong>co</strong>ntend<strong>in</strong>g parties havebeen called for a personal hear<strong>in</strong>g and their plead<strong>in</strong>gs re<strong>co</strong>rded. A careful study of entiredocumentary evidence and oral submissions revealed that the <strong>in</strong>surers had based theirdecision of repudiation on a Medical Attendant’s Certification <strong>in</strong> Claim form ‘B’ given by Dr.K. Senthil of Madurai Medical College, Madurai. In the said certificate, the doctormentioned the cause of death of the assured as Chronic Renal Failure and Uremia. He didnot furnished any further details as to from when the ailment was persist<strong>in</strong>g, the <strong>co</strong>urse oftreatment etc. Further as an answer to other relevant questions he po<strong>in</strong>ted out that he wasthe usual medical attendant of the assured for the past 6 months and dur<strong>in</strong>g that periodtreated the assured for m<strong>in</strong>or ailments like respiratory <strong>in</strong>fection, that too only on two orthree occasions. The doctor also gave a letter <strong>in</strong> which he further clarified that he treatedthe assured for about 6 months for m<strong>in</strong>or ailments like Upper and Lower Respiratory<strong>in</strong>fections. There was no other medical evidence available <strong>in</strong> the case file to throw any lighton the pre-existence of the ailment renal failure. It was also not clear as to how the doctorarrived at his diagnosis dur<strong>in</strong>g term<strong>in</strong>al illness that the ailment which caused death wasChronic Renal Failure, <strong>in</strong> the absence any support<strong>in</strong>g evidence such as <strong>in</strong>vestigationreports or particulars of <strong>co</strong>urse of treatment for such a chronic ailment etc. TheInvestigat<strong>in</strong>g Officer of L.I.C. also <strong>in</strong> his report <strong>co</strong>uld not adduce any additional evidencewhich <strong>co</strong>uld given credence to the theory of pre-existence of kidney ailment.In the absence of any tangible evidence to <strong>co</strong>nclusively establish the existence of ailmentchronic renal failure by the <strong>in</strong>surers, their <strong>co</strong>ntention that there was material suppression <strong>in</strong>the proposal was held to be factually and legally untenable. As such the repudiationdecision was set aside and the <strong>in</strong>sures directed to make payment of claim under thenpolicy to the <strong>co</strong>mpla<strong>in</strong>ant.The Compla<strong>in</strong>t is allowed.Chennai Ombudsman CentreCase No. IO (CHN) / 21.04.2480 / 2004 - 05Shri M. SelvamVs.<strong>Life</strong> <strong>Insurance</strong> Corporation of IndiaAward Dated 03.02.2005Shri M. Selvam, the nom<strong>in</strong>ee under LIC policy no. 742710664 on the life of his wife Smt. S.Geetharamani, preferred a <strong>co</strong>mpla<strong>in</strong>t to this Forum aga<strong>in</strong>st repudiation of death claimunder the policy on ground of suppression of treatment for uterus problem andhysterectomy underwent, prior to propos<strong>in</strong>g for <strong>in</strong>surance. The policy for Rs. 50,000/- <strong>co</strong>mmenced on28.8.2000. The life assured died on 30.1.2003 after <strong>co</strong>mmitt<strong>in</strong>g suicide.A personal hear<strong>in</strong>g was held. The <strong>co</strong>mpla<strong>in</strong>ant <strong>co</strong>ntended that his wife did not undergo anyuterus removal surgery but for removal of tumour only and <strong>in</strong> support cited the post -mortem report which stated that the uterus was normal. The Insurer <strong>co</strong>ntended that as perthe re<strong>co</strong>rds of Govt. Hospital, Madurai, the life assured had undergone Vag<strong>in</strong>alHysterectomy prior to propos<strong>in</strong>g for <strong>in</strong>surance, but did not disclose the same at the time oftak<strong>in</strong>g the policy and po<strong>in</strong>ted out that the life assured <strong>co</strong>mmitted Suicide by <strong>co</strong>nsum<strong>in</strong>gpoison as a result of unbearable pa<strong>in</strong> she <strong>co</strong>nt<strong>in</strong>ued to suffer from uterus problem. Aperusal of re<strong>co</strong>rds evidenced that the life assured did undergo vag<strong>in</strong>al hysterectomy andsample was also taken for biopsy hence the post-mortem report which made a normal study

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