v. clients i. introduction ii. experts iii. services iv. charter
v. clients i. introduction ii. experts iii. services iv. charter
v. clients i. introduction ii. experts iii. services iv. charter
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v. <strong>clients</strong><br />
Del<strong>iv</strong>ering Real Client Value<br />
IFIC is committed to del<strong>iv</strong>ering a class leading professional forensic service to all our <strong>clients</strong>.<br />
Our intention is to work closely with you to formulate a solution which supports your value<br />
and philosophies.<br />
We will always act responsibly, with honesty and integrity. Our aim is to del<strong>iv</strong>er client <strong>services</strong><br />
and performance levels which demonstrate consistently the following key attributes.<br />
Meaningful Relationship Management<br />
At IFIC we recognise the critical importance of proact<strong>iv</strong>e relationship management. We adopt<br />
professional and innovat<strong>iv</strong>e key account management disciplines to ensure the <strong>services</strong> we provide<br />
meet and routinely exceed client expectations. We always seek to provide :-<br />
• Client tailored products - we listen first, then provide you with exactly what you need.<br />
• Strict cost control - claims and portfolios managed to agreed budgets.<br />
• Common simple language - use of simple English and client tailored reporting formats.<br />
• Easy to do business with - responding to the business challenges our <strong>clients</strong> face in a proact<strong>iv</strong>e and<br />
innovat<strong>iv</strong>e way that sets us apart from the competition.<br />
Relationship management and business development is led by Richard Turner who has a successful 25<br />
year track record in the insurance / claims industry. Richard would welcome direct contact to discuss<br />
your requirements.<br />
Reliable<br />
• Full execut<strong>iv</strong>e sponsorship and support.<br />
• Highly trained and qualified staff.<br />
• Detailed investigation process and scientific investigation process.<br />
• Professional peer review.<br />
• Pre-planned business continuity and surge response.<br />
• Full national and international coverage.<br />
• Predetermined service level agreement.<br />
• Forensic investigation and attention to detail is at the heart of everything we do.<br />
10<br />
IFIC<br />
F O R E N S I C S<br />
Richard Turner<br />
ACII, ACILA<br />
Global Sales Director<br />
+44 (0) 141 639 6611<br />
+44 (0) 7714038651<br />
e rturner@ific.co.uk<br />
Rushbrook House, 220 Ayr Road<br />
Glasgow, G77 6DR<br />
www.ific.co.uk<br />
www.twitter.com/ificforensics
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