TailoringTechnologyTo TeachingCoppin State’s HHSB nurtures potential, transforms lives.Coppin State Universityin Baltimore MD.By Dawn AllcotCoppin State University in BaltimoreMD uses the words “Nurturing Potential,Transforming Lives” as its motto.But it easily could add the phrase“Through Technology” and create acomplete description of the educationexperience for Coppin students andfaculty.A liberal arts college located in alow-income area, the school also makescommunity outreach part of its educationalmission, hosting nursing clinicsand rehab programs, among otheroutreach activities, for area residents.State-of-the-art technology across thecampus helps the school fulfill thesegoals, but nowhere is this more evidentthan in the school’s newest addition,the 160,000-square-foot Health and HumanServices Building (HHSB).Integrated IT And AVThe HHSB sports integrated IT andAV systems that set the benchmark intechnology for the rest of the campus,with extensive AV and presentationsystems, teleconferencing and distance-learningcapabilities. Accordingto Dr. Ahmed El-Haggan, Vice Presidentof Information Technology, CIOand Professor of Computer Science atCoppin State, “The building’s technologysystems show deep analysis of thefaculty’s teaching and student’s learningneeds.”He talks about the building’s systemswith passion and enthusiasm:“Not only is the Health and HumanServices Building setting the technologystandards for the school, but forhigher education at large. I’m veryproud of the work done here.”He noted that the systems design,as well as the communication betweenConvergent Technologies DesignGroup (CTDG) of Baltimore, whichdesigned the systems, and El-Hagganand his staff, was “just superb.”Dawn Allcot is a freelance writer specializing in the audiovisual and health and fitness industries.50 <strong>Sound</strong> & <strong>Communications</strong>www.soundandcommunications.com
“We’ve worked with CTDG beforeand we were very comfortable withthem,” he said. “Although it was a bidprocess, we were pleased to be ableto choose CTDG.” In areas where El-Haggan and his staff lacked expertise,CTDG Principal Paul E. Corraine andhis staff stepped up with their knowledgeand experience. “They were likean extension of us,” El-Haggan said.“They took our vision and helped us toexpand it and then implement it.”Corraine agreed that the partnershipbetween client and designer helpedturn a large and challenging projectinto a technology showcase and sourceof pride for everyone involved. “Youget great projects as a result of havinggreat clients,” Corraine said. “Dr.El-Haggan is very visionary, and hisvision was inspiring for us as designers.”With two separate video displays, dual sound systems and movable furniture,the Moot Court Room can be set up in two different configurations.Goals And ObjectivesAt the start of the project, El-Haggannoted several goals and objectives,including:• the need for a user-friendly,standardized inter face across avariety of rooms in the building;• technology that would recordinstructors while permitting themto act naturally without changingtheir teaching habits, along withthe means to archive lectures andtraining sessions, and post such activitieson the web for download;• distance learning technology;• connectivity across the campusby means of a control system;• technology that would not growobsolete quickly, with clear upgradepaths for the future, including a transitionto HD broadcast.Most importantly, according to El-Haggan, the new systems had to representthe culmination of all the lessonslearned, based on the faculty’s experiencewith technology on campus tothis point. “We spent a lot of time thinkingabout how we can make teachingand learning through technology easyfor the faculty and accepted by the students,while reaching new heights inour capabilities,” he said.CTDG Project Manager Bill Holadaynoted, “One of [our] primary challengeswas the fact that the universitywanted to establish a new standard forinstructional technology systems onits campus. The sheer size and scopeof this project effectively doubled thenumber of classrooms on campus inone building. That really presented anopportunity to set a standard just basedon the quantity of spaces we were dealingwith. In addition, they wanted toset a new standard they could deployin renovations and new constructionfrom this point forward.”During the design process, El-Haggan’sdepartment decided to installCrestron controls across campus,which included 15 buildings and morethan 100 classrooms. He cited Crestron’stechnology offerings, customerservice, training, continuing educationprogramming and support as the primaryconsiderations in the choice.Diverse NeedsThe HHSB includes the School ofNursing, Honors College and the Schoolof Professional Studies, which includesCriminal Justice, Social Work, AppliedPsychology/Rehabilitation Counselingand Interdisciplinary Studies, all quitedifferent disciplines with unique needs.The multi-million-dollar HHSB installationincludes standardized systems integrationacross 48 rooms, most withunique technology requirements anddiverse educational objectives. For instance,referring to the sound systemsin each of the classrooms, El-Haggannoted, “You can play a symphony in amusic class or audio corresponding to aPowerPoint presentation, and the soundsystem will adjust.”Spaces in the building include a100-seat lecture hall, a tiered 60-seatmediated classroom, laboratoriesand a Moot Court Room. Althoughthe 100-seat lecture hall is somewhatrepresentative of many of the “smart”classrooms in the building, the 60-seat tiered classroom and Moot CourtRoom include audio and presentationtechnology more advanced than in anyother rooms on campus.The rest of our discussion here exploresthe unique technologies and designchallenges in these three spaces,along with the connectivity acrosscampus.Moot Court RoomTo fulfill the objective of giving studentsan educational experience similarto what they would find in real-worldoccupations, the Moot Court Room inthe HHSB was designed with all thetechnology systems of an actual courtroom,including presentation systems,as well as the ability to record it all for<strong>May</strong> <strong>2009</strong> 51
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