Stadium Guide - GatorZone.com

GUEST SERVICESATMsSunTrust ATMs are located on the main concourse near Gates8 and 18. ATMs on the main concourse are near Gates 7, 13 and15, and in the top level of both the North (Sunshine Seats) andSouth End Zone.CHAIR-BACK RENTALChair backs can be no larger than 16 inches. Permanent,waterproof, season-long Gator Seatbacks are available forseason ticket holders for $55.00 including tax. Game-by-gamerentals will also be available for $10 per game, cash only. Call1-800-601-1920 TDD/TTY 711 or visit gatorseatback.com.DISABLED SERVICESWheelchair seating is located in the North and South End Zonesof the lower concourse and in select areas of the West side ofthe Stadium. Those fans needing a wheelchair space oraccessible seating should visit the Gator Ticket Office, or call at800-34-GATOR (352-375-4683 x6800) TDD/TTY 711. Ticketsshould be purchased prior to your arrival to the Stadium.FIRST AIDFirst Aid Stations are located outside both Gates 2 and 3,between Gates 13 and 14 and behind section 53 (2nd level).Additionally, stations are centrally located on each level of theNorth End Zone, and in the South end of Evans Champions Club.GUEST SERVICES BOOTHSGuest Services booths are located on the Stadium concourseat Gates 2, 7 and 16 on game days. Representatives can also befound throughout the Stadium. Several services are availablehere, including, Tag-A-Fan, emergency paging, lost & foundturn-in, etc.LOST & FOUNDLost and found articles can be reported or turned in to anyGator Guest Services representative. On game day, all itemsmay be retrieved at the main Guest Services desk in the UAAticket office lobby (between Gates 1 & 2). Afterwards, all itemsare held at the main Gator Ticket Office.TOBACCO USEThe University of Florida is a tobacco-free campus, and theUAA adheres to this policy at all of its facilities. Violators aresubject to ejection. Electronic cigarettes are also prohibited.ADA SHUTTLESShuttles pick up at Garage IX - located at the intersection ofArcher Road and Gale Lemerand Drive - and drop off at theintersection of Stadium Road and Gale Lemerand Drive,adjacent to Gate 18. Service is free for disabled patrons usingstate-issued placards.GAME DAY STAFFEach game day worker in Ben Hill Griffin Stadium is focused on making yourgame day experience a great one. All groups listed below work together tomake Saturday’s in The Swamp enjoyable.Color code indicates personnel’s uniform.ACFR (Alachua County Fire Rescue)All aid stations are staffed by ACFR Paramedics and EMT’s.ACSO (Alachua County Sheriff’s Office)Staffed in the North End Zone.Centerplate ConcessionsProvide concessions throughout the stadium. Staff andvolunteers wear blue shirts, in-seat beverage sellers wearyellow shirts.CSC (Contemporary Services Company)Manage the ticket takers and security personnel. Frontlineguards wear yellow polos, supervisors wear light blue. All sayCSC on front and back.Elite EnterprisesProvide all the janitorial services inside Ben Hill Griffin Stadium.Staff wear dark blue polos, restroom staff wear white t-shirts.FHP (Florida Highway Patrol)Work on the East side of the Stadium and patrol the highwayspre and post game.Gator Guest ServicesAvailable at all games to answer fan questions, assist withgame-day issues and make all fans feel comfortable duringGator athletic events.GPD (Gainesville Police Department)Patrol the streets directly around the stadium and work in theWest side of the Stadium. Officers wear black uniforms.Safe ManagementProvide skybox personnel during football games. If you needassistance during the game, please locate the nearest usher,at every section entrance in the stadium, or customer servicedesk located on each skybox level.Stewarts CateringOversee all of the catering needs of the Skybox andTouchdown Terrace areas.UPD (University of Florida Police Department)Monitor areas inside and outside the East side of the Stadium.Service begins 4 hours prior to kickoff and ends at kickoff.Return service begins at the start of the 4th quarter and ends30 minutes after the game has finished.6 | 2014 FLORIDA FOOTBALL FAN GUIDE 2014 FLORIDA FOOTBALL FAN GUIDE | 7