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A Jailhouse Lawyer's Manual Chapter 14 - Columbia Law School

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held that if you have been “reliably informed by an administrator that no remedies are<br />

available,” you are not required to pursue the process any further. 212 If you do not have such<br />

an assurance, and you want to bring suit, it may be advisable to appeal any decision all the<br />

way up, no matter what. If you have to explain why you are appealing in these<br />

circumstances, you could say something like “to exhaust my administrative remedies by<br />

calling this problem to the attention of high-level officials so they can take whatever action is<br />

necessary to make sure it never happens again.” 213<br />

Exhaustion generally means using whatever formal complaint procedure is available<br />

(usually a grievance system or administrative appeal). “Proper exhaustion” is required—that<br />

is, you must follow the rules of the prison procedure. 2<strong>14</strong> If you do that, courts cannot require<br />

you to do more. 215 Letters and other informal means of complaint, such as cooperating in an<br />

internal affairs or inspector general investigation, generally will not suffice to exhaust 216<br />

unless the prison rules identify them as an alternative means of complaint, 217 or unless there<br />

Thornton v. Snyder, 428 F.3d 690, 696–97 (7th Cir. 2005), cert. denied, 126 S. Ct. 2862, 165 L. Ed. 2d<br />

896 (2006).<br />

212. Brown v. Valoff, 422 F.3d 926, 935 (9th Cir. 2005); Hendon v. Ramsey, No. 06CV1060 J<br />

(NLS), 2007 U.S. Dist. LEXIS 27658, at *9–15 (S.D. Cal. Apr. 12, 2007) (unpublished) (holding plaintiff<br />

did not need to name all defendants in complaint, nor did he have to name all the dates on which the<br />

harm occurred); Cahill v. Arpaio, No. CV 05-0741-PHX-MHM (JCG), 2006 U.S. Dist. LEXIS 80772, at<br />

*7–8 (D. Ariz. Nov. 2, 2006) (unpublished) (holding plaintiff reasonably relied on grievance hearing<br />

officer telling him that “(1) the matter was under investigation and he would not be notified of the<br />

results, (2) he could not appeal and would not be given a form, and (3) he should proceed to federal<br />

court,” notwithstanding that the preprinted decision form said it could be appealed); Candler v.<br />

Woodford, No. C 05-5453 MMC (PR), 2007 U.S. Dist. LEXIS 83988, at *26 (N.D. Cal. Nov. 1, 2007)<br />

(unpublished) (holding that failure to exhaust does not apply when plaintiff was told he could not<br />

appeal decision).<br />

Similarly, courts have held that if a prisoner’s grievance is rejected on the ground that the prisoner<br />

has already received the relief sought, he has exhausted. Elkins v. Schrubbe, No. 04-C-85, 2006 U.S.<br />

Dist. LEXIS 43157, at *154–55 (E.D. Wis. June 15, 2006) (unpublished) (holding prisoner had no<br />

remaining “available” remedy where grievances were rejected as moot because the issue had already<br />

been resolved in his favor in that he received the requested relief).<br />

213. See Ruggiero v. County of Orange, 467 F.3d 170, 177 (2d Cir. 2006) (holding prisoner who<br />

obtained what he wanted informally was still required to exhaust because a grievance “still would have<br />

allowed prison officials to reconsider their policies and discipline any officer who had failed to follow<br />

existing policies”).<br />

2<strong>14</strong>. Woodford v. Ngo, 548 U.S. 81, 106, 126 S. Ct. 2378, 2394, 165 L. Ed. 2d 368, 387 (2006)<br />

(“[T]he Court conludes that the ‘PLRA exhaustion requirement requires proper exhaustion.’”) (Stevens,<br />

J., dissenting).<br />

215. Jones v. Bock, 549 U.S. 199, 217–19, 127 S. Ct. 910, 922–23, 166 L. Ed. 2d 798, 815 (2007)<br />

(“Compliance with prison grievance procedures ... is all that is required by the PLRA to ‘properly<br />

exhaust.’”)<br />

216. See Ruggiero v. County of Orange, 467 F.3d 170, 177 (2d Cir. 2006) (holding that talking<br />

with Sheriff’s Department investigators rather than filing a jail grievance did not satisfy the<br />

exhaustion requirement); Panaro v. City of North Las Vegas, 432 F.3d 949, 953 (9th Cir. 2005) (holding<br />

that participation in an internal affairs investigation did not exhaust because it did not provide a<br />

remedy for the prisoner, even though the officer was disciplined); Yousef v. Reno, 254 F.3d 12<strong>14</strong>, 1221–<br />

22 (10th Cir. 2001) (holding that a letter to the Attorney General was insufficient to exhaust as to<br />

actions that had been authorized by the Attorney General, despite the government’s lack of clarity as to<br />

what authority the administrative remedy procedure might have over the Attorney General’s<br />

decisions); Chelette v. Harris, 229 F.3d 684, 688 (8th Cir. 2000) (telling the warden about the problem<br />

did not exhaust even though the warden said he would “take care” of it); Freeman v. Francis, 196 F.3d<br />

641, 644 (6th Cir. 1999) (prompting a use of force investigation did not substitute for filing a grievance);<br />

Scott v. Gardner. 287 F. Supp. 2d 477, 488 (S.D.N.Y. 2003) (letters of complaint are not part of the<br />

grievance process and do not exhaust).<br />

217. In Pavey v. Conley, 170 F. App’x 4, 8, (7th Cir. 2006), the plaintiff alleged that prison staff<br />

had broken his arm and he couldn’t write, and the grievance rules said that prisoners who couldn’t

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