please send an email to iotwfhousingsupport@external.cisco.com

Frequently Asked Questions A to ZAAccommodationsCan I extend my stay at the hotel or arrive early?If you want to extend your stay above and beyond the dates offered through the registration system,please send an email to iotwfhousingsupport@external.cisco.comPlease do NOT contact the hotel directly as they will not have a record of your reservation due to thisbeing part of a group booking.AttendanceWho is invited to this event?Invitees include business and global thought leaders from across industries, technologies, andgeographies who are passionate about igniting innovation and accelerating the advancement of theInternet of Things for their organizations and society as a whole.If I am interested but didn’t receive an invitation, can I be considered for attendance?If you did not receive an invitation and are interested in attending, submit your information forconsideration through the “Refer a Colleague” button on the homepage of the forum website.Can I bring my children to the forum?No. Children are not permitted at the event.BBadgesWhere and when will I pick up my badge?Badges will be available for collection onsite at the registration desk at the Hotel Arts. Registration hoursare listed below:• Monday 28 October: 13:00-21:00• Tuesday 29 October: 07:00-18:00• Wednesday 30 October: 07:30-18:00• Thursday 31 October: 07:30-14:00CCancellation (event)If I need to cancel my event attendance, whom do I contact?Please send an email to support@iotwfbarcelona.com.Cancellation (hotel)If I need to cancel my hotel reservation, whom do I contact?Please send an email with your cancellation details to iotwfhousingsupport@external.cisco.com..Cancelation Policy – Hotel BedroomsCredit card details will be collected in order to guarantee your accommodation. Your credit card detailswill be stored securely and legally and any cancellation penalties will only be fully authorised in case youcancel late or do not show at the event.

In the event that you need to cancel your attendance at the event, please ensure that you inform theIOTWF Event Team in writing no later than Monday 16th September. To cancel your hotel booking,please email: iotwfhousingsupport@external.cisco.com.If you cancel your attendance after this date or do not register your attendance on-site, a cancellation feecovering the cost of any accommodation booked will automatically be deducted from your credit card andan invoice will be sent to you.Car ParkingValet parking is available at the Hotel Arts at a charge of €35 per day.CateringBreakfast is included in your hotel room rate and to be taken at your hotel. Refreshments and Lunch willbe served for the duration of the event 29, 30 & 31 October at the Hotel Arts. Lunch on 31 October will bea boxed lunch that can be taken to go immediately after the close of the event.Check in & Check out PolicyHotel Arts BarcelonaCheck In 1500hrsCheck Out 1200hrsIcaria BarcelonaCheck In 1500hrsCheck Out 1200hrsPullman SkipperCheck In 1400hrsCheck Out 1200hrsCloakroomCloakroom will be provided, please follow the signs at registration.Contact UsAccommodationsIf you need further assistance, contact support@iotwfbarcelona.com.CurrencyLocal currency is Euro please refer to www.xe.com for currency rates.DDelegate listDue to data protection lists are unavailable at the event.Disabled FacilitiesPlease refer to the Hotel Arts website http://www.hotelartsbarcelona.com/, if you do have any queriesplease contact, support@iotwfbarcelona.com.Dress CodeWhat is the attire for this event?Attire is business casual for the conference portion of the forum.

EEmergency telephone numberThe local emergency number in Barcelona is 112ExpensesWhat expenses are covered?Your registration includes: Transportation to and from activities associated with the forum. This includes transportation toand from the hotels offered through the event registration system and the Hotel Arts. Lunch will be provided October 29–31 and dinner on October 30 for the invited attendee.Breakfast is included with the rate for the hotels offered through the registration system.Event LocationWhen and where is the event being held?The Internet of Things World Forum will be held October 29–31, 2013 at the Hotel Arts, in Barcelona,Spain. Please click here for information on the hotel http://www.hotelartsbarcelona.com/Event NameThe Internet of Things World ForumFFirst AidA provision of first aid facilities will be available at the Hotel Arts, please contact the help desk or anymember of the event team for more information. There will also be a paramedic onsite during theduration of the event from 29, 30 & 31 October.FilmingBy entering the premises of the event you agree to be photographed and recorded by means of film (takeor digital), that may be used currently (i.e. live) and/or at a later date. You hereby grant the organizersand associated companies the right to use and to permit other to use your name, voice and likeness, adall or part of the photographs and/or recording of any type make of your appearance in all mediaworldwide in perpetuity. You warrant your rights to authorize such use.HHotelHow do I make changes to an existing hotel reservation or cancel my hotel reservation?Please log back into your registration to amend your booking or contactiotwfhousingsupport@external.cisco.com.Will I be required to pay a deposit to secure my room?No deposits will be requiredIInformation DeskRegistration & Information Desk at the Hotel Arts hours:• Monday 28 October: 13:00-21:00• Tuesday 29 October: 07:00-18:00• Wednesday 30 October: 07:30-18:00• Thursday 31 October: 07:30-14:00

Internet provisionWifi will be available at the event, for information on internet provision in your hotel please ask at checkin.LLost PropertyPlease contact the event help desk at Hotel Arts.Locationhttps://maps.google.com/maps/ms?vps=2&hl=en&ie=UTF8&oe=UTF8&msa=0&msid=202619673960255833037.0004de7c3ae267f20e372PPaymentYou will be responsible for flight, accommodation and airport transfer costs. At check in at the hotel youwill be required to give your credit card information, all charges relating to your room will need to besettled at check out from the hotel.Personal ConfirmationCloser to the event and once you have registered you will receive a personal confirmation email with allthe information you will need to attend the event.RRegistrationHow can I register for the event?The Internet of Things World Forum is an invitation-only event. If you received an invitation, follow theregistration guidelines provided. If you did not receive an invitation and are interested in attending, submityour information for consideration through the “Refer a Colleague” button on the homepage of the forumwebsite.I registered for the event, but I did not receive a confirmation. Whom do I contact?

Contact support@iotwfbarcelona.com.I am having difficulties processing my registration. Whom do I contact for support?Contact support@iotwfbarcelona.com.I forgot my password. How can it be reset?Contact support@iotwfbarcelona.com or click “forgot password” on the login screen.I registered for sessions, but now I want to make a change. How can the change be made?You may remove a session by clicking that session on your schedule and pressing the red “x.”If you would like to add a new session that conflicts with something on your schedule, you may go aheadand add the session, and the system will ask you if you would like to replace the session on yourschedule with the new desired session.SSecurityThere will be security provision which is appropriate to the attendance at the event.SponsorsI am interested in learning more about some of your event sponsors, Will there be an opportunity onsite?Yes. All of our event sponsors will have a presence in the exhibitor showcase area. Platinum sponsorswill also have private meeting rooms.Spouse/PartnerCan I bring my spouse/partner to the forum?You are welcome to bring your spouse/partner to Barcelona; however, the conference program is forinvited attendees only.Tours – Spouse/PartnerActivity and tour packages will be available for a fee throughout the event. More information will beavailable soon on the event website site.Can I bring my children to the forum?No. Children are not permitted at the event.TTime ZonesBarcelona is on CET (Central European Time) this is +1hr ahead of GMT, +9hrs ahead of PST (PacificStandard Time) and -6hrs behind SGT (Singapore Time).TransfersAirport TransfersNo transfer will be provided from the airport to your hotel. Attendees are responsible for their owntransfers.Transfers during the EventIf you have booked a hotel offered through the registration site, there will be a schedule of transfersrunning to and from the Hotel Arts. Transportation will also be provided to and from the gala dinner.WWeatherWhat is the weather like in Barcelona in late October?

Barcelona, Spain is beautiful in October. Temperatures are generally mild, with an average temperatureof 24 Celsius and 75 Fahrenheit. Because weather is unpredictable, you should come prepared forinclement weather.VVoltage230 V, 50 Hz - two-pin European style plugs please bring any relevant adapter with youVisaNot required by all EU, US, Australian & Canadian passport holders, for further information onrequirements please contact your local embassy.