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2008 HB Dodge Durango Owner Manual

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456 IF YOU NEED CONSUMER ASSISTANCE<br />

REPORTING SAFETY DEFECTS<br />

In the 50 United States and Washington D.C.: If you<br />

believe that your vehicle has a defect, which could cause<br />

a crash or cause injury or death, you should immediately<br />

inform the National Highway Traffic Safety Administration<br />

(NHTSA) in addition to notifying the manufacturer.<br />

If NHTSA receives similar complaints, it may open an<br />

investigation, and if it finds that a safety defect exists in<br />

a group of vehicles, it may order a recall and remedy<br />

campaign. However, NHTSA cannot become involved in<br />

individual problems between you, your dealer, and the<br />

manufacturer.<br />

To contact NHTSA, you may either call the Auto Safety<br />

Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–<br />

9153), or go to http://www.safercar.gov; or write to:<br />

Administrator, NHTSA, 400 Seventh Street, SW., Washington,<br />

DC 20590. You can also obtain other information<br />

about motor vehicle safety from http://www.safercar.gov.<br />

In Canada:<br />

If you believe that your vehicle has a safety defect, you<br />

should contact the Customer Service Department immediately.<br />

Canadian customers who wish to report a safety<br />

defect to the Canadian government should write to<br />

Transport Canada, Motor Vehicle Defect Investigations<br />

and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B<br />

3V9.

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