info@tvh.com

ASSISTANCEIN 32 LANGUAGESThe sales teams are made up of nativespeakers from 33 nationalities who giveassistance in 32 different languages.Their enthusiasm and dedication istotally customer-oriented, no questiongoes unanswered, no problem remainsunsolved and they respond in a timelymanner to any customers’ concerns thatmight arise.TVH uses a state-of-the-art telephonesystem, CRM linked.24/48H DELIVERYTVH works with overnight deliveries andmakes over 5,000 shipments per day.Using worldwide transport partners, inthe air, on the road and on the sea. TVHuses E.D.I. (Electronic Data Interchange)with all major transport companies, forboth ‘In-night’ and ‘In-van’ service.TVH QUICK SOURCECustomers can inquire, order parts andmonitor all their transactions with TVHusing this interactive programme.The software has been designed ‘inhouse’and uses the most advancedinternet technology. It is an all-in-onepackage making available all kindsof information such as catalogues,inquiries and order information,invoices, on-line promotions, … and isalways accessible.Thanks to the on-line TVH Quick Source,customers have 24/7 information onthe availability of parts.At present TVH Quick Source is availablein 20 languages.32