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S E R V I C E<br />
Kerry brings 25 years of<br />
experience with <strong>Westfund</strong><br />
to our Member Services<br />
Team. Kerry has seen<br />
many changes through<br />
that time. Her vast industry<br />
knowledge, and vibrant<br />
personality is a real asset<br />
when it comes to helping<br />
our members with their<br />
enquiries.<br />
� As<br />
Testimonial<br />
<strong>Westfund</strong> Member Services<br />
We’re here to help!<br />
Call and speak to one of our friendly<br />
trained staff, (not an automated<br />
voice machine).<br />
On average our <strong>Westfund</strong> Member Services<br />
Consultants assist 500 members<br />
per week. A high level of service is the key to our<br />
success and we monitor the level of service<br />
through member and mystery shopping surveys.<br />
We realise the importance of handling your<br />
enquiries quickly and efficiently and our<br />
consultants are renowned for their personal<br />
and professional service.<br />
Should you have an<br />
enquiry regarding . . .<br />
• What benefits you are entitled too.<br />
• What payment options are available.<br />
• Waiting periods.<br />
• Or for any general enquiries,<br />
please call our Member Services<br />
team or your local branch on:<br />
Tel: 1300 552 132<br />
a Member for a number of years it gives me much pleasure in thanking<br />
<strong>Westfund</strong> for their prompt and loyal service, both locally and head office.<br />
With competitive fees for a great cover and benefits including Advanced<br />
Surgery Benefits I am very grateful for the security and peace of mind to<br />
have <strong>Westfund</strong> as my health cover.<br />
Yours Sincerely, Vincent Dunn<br />
Dubbo NSW
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