SC12 Preliminary Program_SC08 Preview Notice - New York Public ...

The New York Public Welfare Association143 rd Annual Summer ConferenceCreating SynergyJuly 8-11, 2012The Saratoga Hilton HotelSaratoga Springs, New York

NYPWA’s 143 rd Annual Summer ConferenceJuly 8-11, 2012 • The Saratoga Hilton Hotel • Saratoga Springs, New York3:00 PM - 6:00 PMExhibit Setup and Registration4:30 PM - 6:00 PMConference Registration6:00 PMDinner on Your Own7:30 AM - 8:45 AMBreakfast Buffet8:00 AM - 5:00 PMConference Registration9:00 AM - 5:00 PMExhibit Area OpenSunday ■ July 8Monday ■ July 99:15 - 10:45 AMConcurrent SessionsNYPWA Board of Directors’ MeetingStaff Development Association MeetingDeputy Commissioners’ LeadershipNetwork MeetingChild Support Case Law Update(1.5 CLEs)A presentation of significant court decisionsregarding child support from 2011-2012. Thediscussion will focus on the practical application ofcourt rulings impacting child support practice.Presenter:Brian S. Wootan Esq., Associate Counsel, Officeof Legal Affairs, OTDANew Directions in OTDA Local DistrictPerformance MeasurementThis session will present changes to the OTDAperformance measures publication, LocalPerformance, and update districts on progress on theSAGE Commission’s efforts to create a state-levelperformance monitoring website, NY Performs.Senior OTDA staff across the program areas havebeen reviewing the local district performancemeasures to focus more closely on priority agencygoals, and have developed a revised set ofperformance measures to assess local districtsuccess in meeting those goals. This session willdescribe the changes and gather feedback from localdistricts. This session will cover the status and goalsof the NY Performs website, the types of measuresthat are being proposed for OTDA, and how theyrelate to local district operations.Presenter:David Dlugolecki, Director, Bureau of DataManagement and Analysis, OTDAHow to Maximize County Savings &RevenueThis presentation will cover A-87 Cost AllocationPlan (direct charges, best practices and commonmistakes); MLR (understanding the rules, the MLRcalculation, and new space acquisition / majorimprovements / displacement of space); and FringeBenefits Costs (allowable vs. unallowable).Presenters:Doug Venesky, MBA, General Manager, Venesky& CompanyJack Venesky, CPA, CEO, Venesky & CompnayDaniel Stuhlman, Principal Accountant, OTDAOffice of FinanceA New Model of ‘Regular’ Foster Care:ChildSuccessNYCNew York City is testing a new model of regularfoster care, ChildSuccessNYC, that will foldtogether parts of evidence based practice in fostercare and prevention, to test the impact on outcomes.

Twenty percent of the New York City census willreceive the enriched model and will be comparedagainst a similar group. NYC has engaged theevidence based foster care developer, PattiChamberlain, to develop the model. Thispresentation will describe the model, the detailsof the pilot with the agencies, how outcomes willbe tracked, and the financial component.Presenters:Lorraine Stephens, Deputy Commissioner,Family Support Services, NYC-ACSDawn Saffayeh, Deputy Commissioner, Policy,Planning & Measurement, NYC-ACSJudy Berger, Deputy Director, FinancialServices, NYC-ACS10:45 AMCoffee Break11:00 PM - 12:00 PMWelcome & Opening AddressOur opening address will feature a presentation bythe two individuals who oversee the implementationof the Governor's vision for juvenile justiceand human services: Elizabeth Glazer, DeputySecretary for Public Safety, and Kristin Proud,Deputy Secretary for Human Services, Technology& Operations. This is an opportunity to heardirectly from the Governor's representatives onpolicy initiatives affecting local departments ofsocial services. The opening address will be precededby welcoming remarks by David Jolly,NYPWA President, and Thomas N. Wood III,Chairman, Saratoga County Board of Supervisors.12:00 PM - 1:15 PMLuncheon1:30 - 3:00 PMConcurrent SessionsDo It Yourself LeadershipDevelopmentTwo approaches to in-house leadershipdevelopment will be presented by Dutchess andChautauqua Deputy Commissioners. Purpose,design, implementation, and evolution of bothprograms will be shared.Presenters:Theresa Giovanniello, Deputy Commissioner,Financial & Supportive Services, DutchessCounty DSSPatti Anne Kirst, Deputy Commissioner &Director of Services, Chautauqua County DSSClose to Home Initiative: ImprovingOutcomes for NYC Youth in theJuvenile Justice SystemNew York City will assume custody of all JDyouth placed in non-secure and limited secureplacement between September 2012 andDecember 2013. This realignment of the juvenilejustice system allows NYC to re-imagine thesystem and focus on involving families in youthrehabilitation and on improving educationoutcomes and reintegration for youth. Thepresentation will focus on the basic componentsof the plan and the outcomes that NYC expectsto achieve for youth placed in the system.Presenter:Ronald Richter, Commissioner, NYC-ACSCentralization of Estates andCasualty RecoveriesOMIG and HMS staff will present the plan forimplementation of the Medicaid Redesign TeamProject (MRT-102), Centralize Responsibility forMedicaid Trauma & Estate Recovery. Effectivewith the passage of the 2012-13 State Budget,the Department assumes responsibility to recoverthe cost of medical assistance in accordance withapplicable provisions. Under the Budgetprovision, the OMIG/HMS in consultation witheach district will define the scope of the servicesthe district will be required to perform on behalfof the Department. All counties will be requiredto utilize the Maestro Case Management Systemto centralize and standardize the Estates andCasualty process.Presenters:Philip Seward, Deputy Director Bureau of ThirdParty Liability, OMIGDanielle Lange, Attorney and Project Manager,HMS, Inc.Monday ■ July 93

Monday ■ July 94CSEU Staff ONLY Roundtable (Part 1)Participation in this session is limited to LDSSstaff.Please join Martha and Randi for this roundtableand talk about what is going on in your owndistrict and around the state. Discussion topicswill include making the most of enhancements tothe Electronic Communication System, as wellas Location, Location, Location – What do youuse beside PLS? Lexis Nexis Accurint,Facebook, and what else is working for you?How do you determine which information fromsocial networking sites in accurate and usable?Facilitators:Martha Allers, Director of Child SupportEnforcement, Dutchess County DSSRandi Johnson, Director of Child SupportEnforcement, Oneida County DSSInvoluntary Interventions inProtective Services for Adults(1.5 CLEs pending)Social work practice ethics, and the law,emphasize client autonomy and choice, yetProtective Services for Adults (PSA) staff arefrequently called upon to consider involuntaryinterventions for their clients. They must oftenassess the need for involuntary measures and aresometimes required to implement involuntaryinterventions in their cases. This workshop willexamine when involuntary interventions arecalled for, when they are not, and what ethicaldecisions and dilemmas, and what legal issues,surround service planning that either contradictsa client’s wishes, or that occurs when the client isunable to express wishes. Presenters will reviewinvoluntary measures available in New York anddiscuss case examples.Presenters:Paul Caccamise, LMSW, ACSW, VicePresident for Program, Lifespan of GreaterRochesterMorgan Thurston, Esq., Assistant WelfareAttorney/Director of Protective Services forAdults, Onondaga County DSSAlan Lawitz, Esq., Director, Bureau of AdultServices, OCFSFood Stamps: Tricks of the Trade forManaging the WorkloadThis session will explore how local districts haveaddressed the exploding Food Stamp caseloadover recent years. Participants will learn howvarious new initiatives have been implementedto ease the challenges faced by bothadministrators and clients applying for services.The panel will be an informative, captivating andengaging exploration of different techniquesinstituted to handle the ever-growing FoodStamp Program.Presenter:Gary P. Jenkins, Assistant DeputyCommissioner, NYC HRADawn Oliver, Temporary Financial and MedicalAssistance, Schenectady County DSS3:00 PMCoffee Break3:30 - 5:00 PMConcurrent SessionsState & Local Commissioners'DialogueCommissioners of OTDA, OCFS, and DOH, andtheir executive deputies, are invited to discusscurrent issues facing social services with localDSS commissioners. Chaired by David Jolly,NYPWA President.Family Finding – Enhancing FamilyConnections and Permanency forChildren in Out-of Home PlacementsThis panel presentation will include staff fromHillside Family of Agencies and local districtsdiscussing the successes they have had sinceimplementing Family Finding in enhancing theoverall well-being of the children, as well asfinding permanency for some of the children.Active discussion will be encouraged.Presenters:Deb Rosen, Director, Institute for FamilyConnections, Hillside Family of AgenciesMark Clavin, Assistant Division Administrator,Suffolk County DSS

Civil Service 101The New York State Department of Civil Servicewill provide an overview of civil serviceadministration to appointing authorities andprogram managers in Local Social ServicesDepartments. Personnel matters including theprocess of classifying or amending a positiondescription; filling a position through a civilservice examination; and other types ofpersonnel transactions (promotions, transfers,reinstatements) will be covered. Informationabout the civil service administrator’s role duringdisciplinary actions and in the event of layoffswill also be discussed. The objective of thesession is to increase awareness of the civilservice system and to answer questions aboutcivil service administration at the county level.Presenter:Maria P. Kenneally, Principal MunicipalPersonnel Consultant, NYS Department of CivilService, Office of Commission Operations &Municipal AssistanceNYS Medicaid Data WarehouseThis presentation will provide an overview of thenew Medicaid Data Warehouse implemented inMay 2012 and describe the new capabilities,tools and security model available to countyusers. The presenter will discuss the deploymentof Universal Assessment System within theMedicaid Data Warehouse, as well as how tomake the best use of the MA Data Warehouse forfiscal administration, Medicaid staff, datamining, third party health insurance, and todetect fraud. What reports will districts find mostuseful?Presenter:Mike Jabonaski, Deputy Director, Medicaid DataWarehouse, NYS DOH - Division of SystemsFair Hearing Electronic ManagementSystemThis session will present the Fair HearingElectronic Management (FHEMS) systemdeveloped by the City of New York’s HumanResources Administration (HRA). FHEMSprovides for the electronic preparation of fairhearing (FH) packets, as well as the dynamicupdate of folders during the hearing process.Additionally the system is built to include theelectronic submission of the final evidencepackets to the State of New York. In addition toproviding a uniform system for FH packetpreparation, by creating a seamless informationsolution to create and store packets, FHEMS willannually prevent the unnecessary generation ofmillions of paper documents.Presenters:Gwen Gaut, Assistant Deputy Commissioner,Division of Fair Hearing Administration, NYC-HRADan Agostini, Legal Counsel, Division of FairHearing Administration, NYC-HRAReports Used to Monitor PerformanceThis session will discuss reports used by childsupport managers to monitor performance insupport establishment and case closure.Presenters:Monique Rabideau, Bureau Chief, Center forChild Well-Being, OTDAKaren Sicurelli, Bureau Chief, Center for ChildWell-Being, OTDAJeff Isaacson, Senior Education Specialist,SUNY, PDP3:30 PM - 4:30 PMEthics in the Legal Profession –When Doing Nothing Is Not anOption(1.0 Ethics CLE)Prevention and early intervention are vital todealing with alcoholism and depression in thelegal profession. The importance ofunderstanding the signs and symptoms of theproblems as well as addressing the stress that canincrease the risks will be emphasized in thisprogram. Whether it is a problem you recognizein yourself or in a colleague, intervening iscritical and doing nothing is not an option.Identifying effective strategies for confrontingthe problems will minimize the damage thataddiction and mental health issues can cause.Monday ■ July 95

Monday ■ July 9 & Tuesday ■ July 106Together we can de-stigmatize asking for helpand save lives, families, careers, law firms, thelegal profession, and the public well-being.Presenters:Patricia Spataro, Director, New York State BarAssociation’s Lawyer Assistance ProgramLawrence Zimmerman, Esq., Chair, New YorkState Bar Association’s Lawyer AssistanceCommittee5:00 PM - 6:00 PMCommissioners’ Reception(LDSS Commissioners Only)6:00 PMSaratoga Dine-AroundIf you purchase a hotel and meal package or anindividual ticket for Monday night dinner, youwill receive a $35 meal voucher for dinner onMonday evening. Please come to the NYPWAregistration table for more information on makingreservations to use your Dine-Aroundvoucher at participating local restaurants.Tuesday ■ July 107:30 AM - 8:45 AMBreakfast Buffet8:00 AM - 5:00 PMConference Registration9:00 AM - 5:00 PMExhibit Area Open9:00 - 10:30 AMConcurrent SessionsTransition Plan to State MedicaidAdministrationThis presentation will include an update onactivities related to the transfer of administrationof the Medicaid program from the local socialservices districts to the Department of Health.Participants will hear what functions the Stateintends to centralize and what functions districtsmay opt to continue to perform under contractwith the State. Eligibility determinations forindividuals subject to Modified Adjusted GrossIncome (MAGI) rules (Affordable Care Act) willalso be discussed.Presenters:Judy Arnold, Director, Division of HealthReform and Health Insurance ExchangeIntegration, NYS DOH OHIPWendy Butz, Director, Bureau of MedicaidEnrollment and Exchange Integration, Divisionof Health Reform and Health InsuranceExchange Integration, NYS DOH OHIPDisaster Response: The Good, theBad, and the Downright MuddyDevastated by Irene, clobbered by Lee, yourfellow counties rise from the rubble. Come andmeet the real deal – real people who experiencedthe devastation first hand, what they did, howthey managed a team, and lessons learned.Presenters:Kira Pospesel, Commissioner, Greene CountyDSSPaul Brady, Commissioner, Schoharie CountyDSSShawn Yetter, Commissioner, Tioga County DSSArthur Johnson, Commissioner, BroomeCounty DSSMeeting the Needs of High RiskFoster YouthEvery county and voluntary agency has struggledwith the dilemma of providing appropriateservices for high risk foster youth, to address theneeds and safety of both the youth andcommunity. This workshop will present theprogress thus far of an ongoing work group ofHudson Valley local districts, voluntary agencies,and COFCCA representatives that is addressingthis issue. Several initiatives are now eitherunder development, or have already begun to beimplemented. These include a telephone"hotline" procedure when placement cannot belocated or a child has already been rejected bymultiple placement agencies, an intake

packet/guidelines, and a resource guide ofvoluntary agencies. Attendees will learn abouthow and why this group was formed, theachievements thus far, and plans for the future. Itis believed that this initiative could easily bereplicated and benefit youth and families inregions outside the Hudson Valley.Presenter:Debra Bonnerwith, Deputy Commissioner,Services, Dutchess County DSSIntrastate Child SupportEnforcement IssuesIntrastate enforcement of child support presents alot of challenges, and dealing with multiplejusrisdictions can be complicated. This sessionwill cover best practices for working witheveryone involved in the process.Presenter:Kevin Boyle, Acting Deputy Commissioner andDirector, OTDA – Center for Child Well-BeingCase Law Update on CPS andPermanency Issues for January 2012to July 2012(1.5 CLEs pending)Hear the critical details on new case law in childwelfare covering Abuse, Neglect, Dispositions,and Permanency Hearings.Presenter:Margaret Burt, Esq., Counsel to the NYPWASuccessful Approaches that AchievePermanent HousingThis is an open discussion with local districtsabout the challenges of finding appropriatetemporary and permanent housing for homelessconsumers.Presenters:Terri Torchio, Director of EconomicIndependence, Orange County DSSLydia Mowry, Director of Program Integrity,Orange County DSSMaking Better Use of CCTA &Managing the Child Care Block GrantThis session will focus on the operational side ofusing the Child Care Time and Attendance(CCTA) system for the management of the childcare subsidy program. Our presenters will focuson technology changes that have been made inphase II of CCTA and the plan for enhancementsto CCTA in phase III. Monroe County willpresent their management / monitoring of theCCBG.Presenters:Renee L. Rider, Assistant Commissioner,Division of Child Care Services, OCFSRhonda Duffney, Acting Director, Child CareSubsidy Program, Division of Child CareServices, OCFSRobert Franklin, Deputy Commissioner,Monroe County DHS10:30 AMCoffee Break11:00 AM - 12:15 PMConcurrent SessionsReorganizing Staff Roles &Functions: Round TwoCommissioners Only RoundtableAt our first roundtable, Commissioners delvedinto dozens of DSS organizational charts andexamined "what is" and "what ifs." Nowcommissioners are coming back for more. Hearhow districts utilize specific positions in differentways, as well as how administrators are beingassigned a variety of functions that used to beorganized along other lines. Join in conversationson how these role changes are affecting localoperations and what commissioners hope toaccomplish from new efforts to reorganize.Presenters:Bette Osborne, Commissioner, ChenangoCounty DSSRandy Hall, Commissioner, Rensselaer CountyDSSTuesday ■ July 107

Tuesday ■ July 108Case Law Update on Foster Care,TPRs, and Adoptions for January2012 to July 2012(1.5 CLEs pending)Hear the critical details on new case law in childwelfare covering Foster Care, Terminations ofParental Rights, and Adoptions.Presenter:Margaret Burt, Esq., Counsel to the NYPWASwimming in the Child WelfareFunding StreamsThe funding stream waters have become murkieras a few of the old approaches have been buriedat sea and new initiatives have emerged from thedeep. Some of the streams converge and fundsbecome intermingled. This session is anopportunity to clarify the relationships betweenthe open-ended funding streams (preventive,protective, aftercare, independent living, andadoption administration) and capped allocations(Foster Care Block Grant, Detention), STSJP,FFFS, adoption, post adoption, and adultservices. You will gain a better understanding ofwhat is happening behind the numbers andbeyond the software and how to maximizerevenue.Presenters:Rayana Gonzales-Verdon, Children and FamilyServices Manager II, Bureau of BudgetManagement, OCFSBryan Bagstad, Associate Budgeting Analyst,Bureau of Budget Management, OCFSChild Support Coordinators'Roundtable (Part 1)This session is for child support staff only.This discussion between state and local childsupport program leaders on the latest programperformance will focus on managing programresponsibilities and improving performance indifficult economic and budgetary times.Presenters:Kevin Boyle, Acting Deputy Commissioner andDirector, Division of Child Support Enforcement(DCSE), OTDA – Center for Child Well-BeingLee Sapienza, Bureau Chief, DCSE, OTDABarbara Ruggirello, Bureau Chief, DCSE,OTDAMatt Hotopp, Bureau Chief, DCSE, OTDAKaren Sicurelli, Bureau Chief, DCSE, OTDAMonique Rabideau, Bureau Chief, DCSE,OTDADuncan Kerr, Program Manager, DTF ChildSupport EnforcementStrategies for Addressing andTracking HomelessnessSufficient time has elapsed since the beginningof the recession for homelessness to emerge as amajor challenge for local social services districts.Most report an increase in homelessness,particularly in family homelessness. This hasboth a budgetary and social impact on localcounties. This workshop will address thereporting requirements about the costs of servinghomeless individuals and families that wereincluded in the 2010-2011 State budget, andprovide a summary of responses from localdistricts. It will also explore the efforts thatOTDA is making to gather relevant statewidedata about the numbers and characteristics ofhomeless individuals and families in order tomore effectively target homelessness preventionefforts. Finally, the workshop will allow localdistricts to identify and share best practices inpreventing and addressing homelessness.Presenters:Linda Glassman, Deputy Commissioner, Centerfor Specialized Services, OTDARuth Ann Pickering, Director, Bureau ofShelter Services, OTDANo Wrong DoorIn these tough times of difficult budgets anddwindling resources, it is essential to seekcollaborative approaches in working withchildren and families. With that recognition, theWestchester County Department of SocialServices began a collaborative effort with theCounty Departments of Probation andCommunity Mental Health, known as the CrossSystems Unit or CSU. This multi-systemic team

eaks down system silos and allows for a multidisciplinary,front-end assessment for childrenand families. It also avoids losing children andfamilies when they are presented with a systemthat is unable to meet their needs. Therefore, afamily coming to the CSU experiences a “NoWrong Door” approach to services. Thisinformational session will demonstrate how wewent from concept to implementation.Presenters:Michael Orth, Second Deputy Commissioner,Westchester County DSSPhilip Goldstein, Director of ProgramDevelopment, Westchester County DSSMichelle Bethencourt-Garcia, Supervisor ofCasework, Westchester County DSSJames Cannon, Assistant Commissioner,Westchester County Department of ProbationMRT Managed Care Benefit andPopulation ExpansionsThis session will cover New Populations andBenefits Transitioning to Mainstream ManagedCare, Mandatory County Expansions, andExpansion of the Enrollment Broker, NYMedicaid CHOICE.Presenter:Jennifer Dean, Bureau Director, NYS DOH12:15 PM - 1:15 PMLunch1:30 - 3:00 PMConcurrent SessionsStress and Mental Health Issues inthe WorkplaceIn a workplace setting it is difficult to discussmental illness without discussing the stressfulimpact that it has on others. Twenty percent ofpeople fully employed in the U.S. aresymptomatic of a mental illness. The purpose ofthis presentation is to heighten awareness ofpossible mental health issues within theworkplace and to discuss strategies to supportthose individuals. We will discuss characteristicsof psychiatric disorders seen most often in theworkplace, issues of performance,accommodations, confidentiality, and strategiesin accessing professional diagnostic assessmentand treatment. NOTE: The purpose of thisseminar is not to single out or in any waydiscriminate against those who have a mentalhealth concern, nor is it to equip staff orsupervisors to diagnose mental illness.Presenter:Paul Martin, D.O., Workplace Mental HelpFiscal RoundtableJoin state and local fiscal administrators todiscuss an array of fiscal issues pertaining tosocial services districts, including MAAdministration CAP calculations, changesinvolving fiscal claims, and other issues.Presenters:Virginia Lattanzio, Chief Accountant, Office ofthe Budget, Finance and Data Management,OTDAJames Carroll, Assistant Director, Bureau ofFinancial Operations, OCFSGeorge Cusack, Program Research Specialist 4,NYS DOHMike Gwizdala, Chief Budgeting Analyst,Bureau of Budget Management, NYS DOHHolding Staff Accountable forUnauthorized Systems Access/Useand Confidentiality ViolationsEmployee misconduct impacts the integrity andreputation of all civil servants. Monroe Countyand OFT will present the good, the bad, and theugly when staff use their access to confidentialgovernment systems for non-business purposes.Several case studies from Monroe County will bepresented involving a wide spectrum of motivesincluding curiosity, fraud, and vengeance, andthe investigative process needed to secureemployment termination and/or criminalprosecution.Presenters:Nancy Forgue, Director of Financial AssistanceServices, Monroe County DHSDeborah Snyder, Chief Information SecurityOfficer, OTDATuesday ■ July 109

Tuesday ■ July 1010Child Support Coordinators'Roundtable (Part 2)This session is for child support staff only.This discussion between state and local childsupport program leaders on the latest programperformance will focus on managing programresponsibilities and improving performance indifficult economic and budgetary times.Presenters:Kevin Boyle, Acting Deputy Commissioner andDirector, Division of Child Support Enforcement(DCSE), OTDA – Center for Child Well-BeingLee Sapienza, Bureau Chief, DCSE, OTDABarbara Ruggirello, Bureau Chief, DCSE,OTDAMatt Hotopp, Bureau Chief, DCSE, OTDAKaren Sicurelli, Bureau Chief, DCSE, OTDAMonique Rabideau, Bureau Chief, DCSE,OTDADuncan Kerr, Program Manager, DTF ChildSupport EnforcementThe Impact of the Finch v. OCFSFederal Class Action Settlement onAdministrative Review and Hearingson Both OCFS and the LocalDistricts(1.5 CLEs pending)A presentation on the Federal Class ActionLawsuit Settlement in Finch v. NYS OCFSwhich provides deadlines for the administrativereview and fair hearing process under SSL 422and 424-a and the issuance of hearing decisionsfor such hearings. The presentation will discussthe terms and legal ramifications of thesettlement, and discuss the terms and thepolicies, procedures and technologicalenhancements that have been and will beimplemented by NYS OCFS in order to complywith the settlement. It will also discuss theimpact of the settlement on the Local SocialServices Districts, including suggestions for howthe Local Social Services Districts canimplement policies and procedures to enable thehearings to be scheduled and completed incompliance with the timeframes required by thesettlement terms.Presenters:Charles Carson, Esq., Assistant DeputyCounsel, OCFSSteven M. Connolly, Esq., Director and ChiefAdministrative Law Judge, Bureau of SpecialFair Hearings, OCFSKaren D'Andrea, Esq., Assistant CountyAttorney, Saratoga CountyUsing Evidence Based PreventiveProgramming in Child WelfareNew York City is offering the opportunity topreventive providers to convert contracts to oneof several evidence based preventive models thathave been proven through randomized controlledstudies to reduce repeat maltreatment. Thepresentation will share the details of thepreventive models that were selected, theoutcomes associated with each of the models,steps ACS has undertaken to supportimplementation of the models with fidelity, andthe contract adjustments that are being made toenable conversion to these models.Presenters:Charles Barrios, Deputy Commissioner, FamilySupport Services, NYC-ACSDawn Saffayeh, Deputy Commissioner, Policy,Planning & Measurement, NYC-ACSLeslie Abbey, Associate Commissioner, PolicyPlanning & Measurement, NYC-ACSDetermining Long Term CareEligibility Efficiently...Reduce ThatBacklogThe multi-tiered nature of Medicaid eligibilitycan be a prolonged process for those seekingskilled nursing coverage. The expandeddocumentation requirements and detailedanalysis of financial data involved indetermining eligibility for some chronic careapplications create processing delays andapplication backlogs. In 2009, SchenectadyCounty transitioned from the caseload processingmodel to a task based work model and realizedincreased worker productivity. By identifying thevarying levels of complexity in chronic care

eligibility we defined the worker skill setrequired to make decisions at each level. Weestablished a single review process, then trainedworkers using a single application evaluationtool. Now all workers have the skill set needed tocomplete chronic care eligibility determinationsusing the level 1 and level 2 application reviewprocess. We eliminated the age old thinking thatonly one or two workers can “do” chronic care.Presenters:Dawn Oliver, Temporary Financial and MedicalAssistance, Schenectady County DSSTrina Landacre, Medicaid EligibilitySupervisor, Schenectady County DSSStephanie Languell, Medicaid Enrollee BenefitsSupervisor, Schenectady County DSS3:00 PMCoffee Break3:30 - 5:00 PMConcurrent SessionsCSEU Staff ONLY Roundtable (Part 2)This session is limited to LDSS staff.Please join your colleagues for this conferencewrap-up session. Take this opportunity to bringup any issues that have not already been coveredduring the conference and to discuss theinformation that has been presented.Facilitators:Martha Allers, Director of Child SupportEnforcement, Dutchess County DSSRandi Johnson, Director of Child SupportEnforcement, Oneida County DSSYouth Employment ProgramBeginning in the fall of 2010 Orange CountyDSS and the Youth Advocate Programs began todevelop a Youth Employment Project in the Cityof Newburgh, which targeted at-risk youth fromthe City, providing employment opportunitiesand mentorship opportunities on the Mount SaintMary College Campus. The project offers at-riskyouth supported employment at variousDepartments on the college campus. In the Cityof Newburgh, as in many upstate cities,opportunities for employment, a rite of passagefor most youth, are extremely limited and addanother barrier for our youth to overcome.Coupled with student mentors from the college,each youth works approximately 20 hours perweek and spends an additional 2 hours per weekwith their mentor on the college campus. In Juneof 2012, the program expanded and partneredwith a local drop-in-center to offer youthattending the drop-in-center with employmentopportunities across the City of Newburgh.Presenters:Mike Diago, Director of Intensive Programs,Youth Employment Programs, Inc.Isabel Rojas, Director, Center for HopeDavid Jolly, Commissioner, Orange County DSSICPC and Applicability of UCCJEA toArt. 10 Matters(1.5 CLEs pending)With aggressive attempts to locate nonrespondentparents and relatives as placementoptions, there has been an increase in out of stateplacement considerations. This session willreview the ICPC process, including 3 majorchanges to the rules that occurred this year aswell as a discussion of how the UCCJEA canimpact Art. 10 jurisdiction for families who mayhave moved into your jurisdiction.Presenters:John Stupp, Esq., Assistant Deputy Counsel,OCFSMargaret Burt, Esq., Counsel to the NYPWAKevin Caraccioli, Esq., Attorney, JeffersonCounty DSS, and Caraccioli & Associates, PLLCUpdate on Managed Long Term CareImplementationDOH will provide an update on implementationof Managed Long Term Care in a mandatoryenvironment.Presenter:Linda Gowdy, Director, Bureau of ManagedLong Term Care, NYS DOHTuesday ■ July 1011

Tuesday ■ July 10 & Wednesday ■ July 1112From Social Networking to FoodStamp Trafficking – Latest ProgramIntegrity IssuesThis presentation will include the latestinformation involving TA and FS Fraud. Topicscovered will be: OTDA Web Fraud Reportingpage – how it works and what resources areavailable to assist SSDs; how the Resource FileIntegration (RFI) data in the WelfareManagement System helps eligibility workers torecognize fraud; SLEB (State Law EnforcementBureau) agreements involving retailer FStrafficking; increased emphasis from USDA onFS trafficking and Replacement EBT cards andassociated data analysis tools to assist SSDs, andthe role of social networking (Craigslist,Facebook) in FS client trafficking. A briefexplanation of the AdministrativeDisqualification Hearing (ADH) process,Disqualification Consent Agreements (DCAs),and Intentional Program Violations (IPVs) willbe covered as well.Presenters:Kevin Kehmna, Director, Audit and QualityImprovement, OTDAMaria Schollenberger, Management Specialist3, OTDALocal DSS Fiscal Policy DialogueLocal Districts OnlyFiscal administrators and fiscally-mindedcommissioners and program staff are invited toparticipate in a forward-focused discussion onwhat we might do to shape future fiscal policy.This forum will also provide participants with anopportunity to share best practices and to discusswhat other districts have done to put themselvesin a better financial position.Facilitators:Robert Franklin, Deputy Commissioner,Monroe County DHSPeter Simon, Director of AdministrativeServices, Dutchess County DSSPromoting Safety in the WorkplaceThe goal of this interactive lecture onworkplace violence and personal safety is toachieve a practical path to personal safety byaddressing awareness, assessment, andresponse to the growing issue of workplaceviolence pertaining directly to the issues facingorganizations that work with the public. Thisseminar addresses awareness of such issues asthreats and threatening behaviors, conflict,conflict resolution, peer abuse, domesticviolence, orders of protection, and the signsleading up to an incidence of violence. Theprogram also involves preliminary assessmentof situations, locations and persons involved;assessment of weapons and potential weapons;and self assessment. Calming and de-escalationtechniques that can be used to defuse ormitigate a violent situation and managing asituation by managing personal behaviors andthe behaviors of the other people in thesituation are also discussed extensively.Presenter:Sandra J. King, President, Practical ConsultantsLLC6:00 PM - 7:00 PMCocktail Reception7:00 PM - 9:00 PMBuffet DinnerWednesday ■ July 117:30 AM - 8:30 AMCommissioners-Only Networking Breakfast(arrive by 8:15)7:30 AM - 8:45 AMBreakfast Buffet8:00 AM - 11:00 AMConference Registration

8:30 AM - 9:30 AMCommissioners’ Business Meeting &Top Policy IssuesThis meeting will focus on key policy issues infinancial assistance, adult services, child welfareservices, juvenile justice, Medicaid administration,food stamps, child care, and challenges affectingsocial services.Presiding: David Jolly, NYPWA President8:30 AM - 9:45 AMCLE Legal Committee MeetingChaired by: Margaret Burt, Esq., Counsel tothe NYPWA8:30 AM - 9:45 AMFiscal Administrators' AssociationMeeting9:30 AM - 11:00 AMCommissioners' Meeting with StateMA DirectorLocal DSS Commissioners’ Dialogue with JasonHelgerson, Deputy Commissioner, Office ofHealth Insurance Programs, NYS Health Department.10:00 AM - 11:30 AMCreating Working Relationships WithPeople in PovertyThis session will focus on applying the conceptsof Bridges Out of Poverty and A Framework forUnderstanding Poverty in working with clients.The objective is to understand that change stemsfrom relationships and to identify and practicethe skills of making and maintaining workingrelationships. We will learn to build workingrelationships by developing the following skills:• Applying the concepts: Front Line StaffSkills• Skills and Strategies for Working withFamilies in Poverty• How Do We Handle the Mental Models ofOthers?• Balancing Discussion and Dialogue• Build Working Relationships by Developingthe Following Skills:• Recognize when we are bumping upagainst the culture of Poverty valuesystem in our routine interactions withclients• Adjust and change our approach to theperson, relationship, communication, sothat we accommodate the culturaldifferences as we engage the person• Develop our relationship with the personsothat we can be more successful as weoffer that HAND UP (not a hand out!) thatis needed to help them help themselves tomove forward.Presenter:Denise Y. Schaller, Lead Trainer, SchallerSolutions10:00 AM - 11:30 AMUse of Data for Decision Making atNew York State Office of Childrenand Family Services Division ofJuvenile Justice and Opportunitiesfor YouthNew York State Office of Children and FamilyServices has embraced the use of data fordecision making in terms of placement usingevidenced based assessment instruments inDetention and in placement. The Office ofChildren and Family Services (OCFS) has alsobegun developing performance standards tobetter evaluate facilities and programs. OCFSwill present how this information is improvingoutcomes for children.Presenters:Felipe Franco, Acting Deputy Commissioner,OCFS-DJJOYRebecca Coleman, Program Research Specialist3, OCFSSandra Carrk, IT Portfolio Manager, OCFSDavid Bach, Quality Assurance Director, OCFS10:00 AM - 12:30 PMMedicaid Legal DevelopmentsAffecting Social Services Districts(2.5 CLEs pending)This course will provide an overview of thestatutory and regulatory framework of MedicaidWednesday ■ July 1113

Wednesday ■ July 11and Temporary Assistance recoveries thoughmonitoring of and presenting claims againstSupplemental Needs Trusts, personal injurydefendants, estates, and legally responsiblerelatives. The presentation will includesuggestions for best practices, legislativeproposals, and working with outside contractors.The session will include a discussion of theState’s plan to takeover administrative and legalfunctions from local social services districts, andthe many questions that recent enactment hasraised. There will also be an opportunity forinteractive participation between attendees andpresenters on each of the topics.Presenters:Paula Mallory Engel, Esq., Chief WelfareAttorney, Onondaga County DSSDaniel Tarantino, Esq., Director of the Bureauof Health Insurance Programs, NYS DOHDouglas Israel, Esq., Assistant General Counsel,Liens and Recovery Litigation Unit, NYC-HRA /Office of Legal AffairsD. Steve Rahmas, Esq., Attorney, AlbanyCounty DSS Legal Division12:30 PMConference AdjournsAttorneys’ CLE InformationAttorneys may earn up to 12.5 CLEs by attendingeight workshops.OTDA will be providing CLEs for:• Child Support Case Law Update (1.5 CLEs)The NYS Bar Association will be providing CLEcredit in the area of Ethics for:• Ethics in the Legal Profession -- When DoingNothing Is Not an Option (1.0 CLE)Application for accreditation of the followingcourses in New York through the NYS CLE Boardis currently pending:• Involuntary Interventions in ProtectiveServices for Adults (1.5 CLEs)• The Impact of the Finch v. OCFS FederalClass Action Settlement on AdministrativeReview and Hearings on Both OCFS and theLocal Districts (1.5 CLEs)• ICPC and Applicability of UCCJEA to Art. 10Matters (1.5 CLEs)• Medicaid Legal Developments AffectingSocial Services Districts (2.5 CLEs)Application for accreditation of the followingcourses in New York through the NYS CLE Boardwill be made upon completion of the courses:• Child Welfare Case Law I & II (1.5 CLEs each)Please arrive to sessions early for CLE check-in.All sessions are suitable for transitional and nontransitionalattorneys.14The NYPWA Financial Assistance Policyfor Continuing Legal EducationThe cost of CLE credits is waived for all socialservices attorneys who are county or NYC governmentemployees. Attorneys may also requestto have the entire conference registration feewaived based on financial hardship criteria. Toapply, attorneys must submit a letter authorizedby the local social services commissioner, explainingin detail why this training is essential tothem and include the unique circumstances onwhy the agency and the attorney do not have thefiscal resources to cover the total fee. The lettershould include a request for a specific discount(e.g., 25%, 50%, or 75%) based on need. Financialaid does not cover travel, hotel rooms ormeals. Applications for CLE financial assistanceshould be sent to info@nypwa.org .

NYPWA’S 143 R DANNUAL SUMMER CONFERENCEJULY 8-11, 2012REGISTRATION INSTRUCTIONS1. Complete the Conference Registration form (upper portion) with all applicable information, and return the form to the New YorkPublic Welfare Association office with your voucher, check, or credit card information.2. Meals ARE included with overnight hotel packages at The Saratoga Hilton. If you want to order meals only, and do not needlodging, use the “Meals Order Form” below. Send it, with payment, directly to the NYPWA by Friday, June 8, 2012. Pleasenote: meals are NOT included with the cost of conference registration; they must be purchased separately. Overnight hotelpackage meal tickets will be available at The Saratoga Hilton Registration Desk under the name listed on the hotel registrationform. Tickets purchased with the Meals Order Form below will be available at the NYPWA Registration Desk.3. Carefully read the Hotel Reservation Policy, noting that the cut-off date for hotel registration is Friday, June 8, 2012.4. Complete the Hotel Registration form with all applicable information — be sure to check the correct rooming package and returnthe form to The Saratoga Hilton.CANCELLATION POLICY:Refund of registration fee, less a $15 administrative fee, will be made only when cancellation is received in writing and postmarked by June 22, 2012.NYPWA CONFERENCE REGISTRATIONBy After 6 th LDSSJune 8 June 8 Registrantr Full Conference $154.00 $169.00 FREEr One-Day $101.00 $109.00 FREEPlease note that meals must be purchased separately if you are notpurchasing a room package at The Saratoga Hilton.PAYMENT OR VOUCHER MUST ACCOMPANY REGISTRATION FORMName _______________________________________________Title ________________________________________________County/Agency _______________________________________Address _____________________________________________City, State, Zip ________________________________________Phone __________________ Email ________________________Payment Type: rCheck rVoucher rCredit Cardr MasterCard r VISA Exp.: ________Number: ______________________________MEALS ORDER FORMIf you are not ordering a hotel package, all meals must be purchased individually through the NYPWA by completing thisMEALS ORDER FORM. Please return the completed form with payment directly to the NYPWA.Name: __________________________________________________Title: _____________________________________________County/Agency: __________________________________________ Address: ___________________________________________Phone: _______________________ Fax: _______________________ City, State, Zip: ___________________________________PRICESELECTIONMONDAY, JULY 9Breakfast $23.00 rLunch $33.00 rDine-Around Meal Voucher $35.00 rTUESDAY, JULY 10Breakfast $23.00 rLunch $30.00 rDinner Buffet $51.00 rWEDNESDAY, JULY 11Breakfast $23.00 rTOTAL AMOUNT ENCLOSED: ________Please state any special dietary needs: rKosher r Vegetarian r Other: _________________________Please submit conference registration and/or meals form with payment to:NEW YORK PUBLIC WELFARE ASSOCIATION • 130 WASHINGTON AVENUE • ALBANY, NEW YORK 12210PHONE: (518) 465-9305 • FAX: (518) 465-5633

NYPWA’S 143 R DANNUAL SUMMER CONFERENCEJULY 8-11, 2012HOTEL REGISTRATION FORMTo reserve a hotel room, please fill out the form below and mail or fax it to the hotel no later than Friday,June 8, 2012. Please review the hotel reservation policy carefully before sending in your reservation.HOTEL RESERVATION POLICY: This form must be used. All hotel reservations must be received by The Saratoga Hilton nolater than Friday, June 8, 2012, at which time the NYPWA room block will be released. Hotel reservations made afterFriday, June 8, 2012, will be accepted subject to availability. Reservations cannot be accepted by telephone. All roomsmust be guaranteed with either a credit card or advance deposit. Check-in time is 4:00 pm. The Saratoga Hilton will facilitatestorage of luggage if necessary. Check out time is 11:00 am. Please use one form per reservation.CONFIRMATIONS: Hotel room confirmation will be mailed directly to you from The Saratoga Hilton. Email confirmationswill not reflect tax exempt status.TAX EXEMPT DOCUMENTATION: Tax exempt certificate ST-129 signed by the occupant is required when paying by check,credit card or voucher (one voucher per person).MEAL TICKETS: If you have selected a package that includes meal tickets, they will be available at The Saratoga HiltonRegistration Desk upon arrival. The meal tickets will be addressed to the attendee’s name listed on the reservation.HOTEL CANCELLATION POLICY: To avoid a charge, reservations MUST be cancelled 48 hours prior to arrival.NOTE: If you reserve a double room and your roommate cancels, you will be responsible for paying the single roomrate. Package rates are subject to applicable taxes. If tax exempt, tax exempt certificate ST-129 signed by the occupantmust be presented prior to check-in.RESERVATION INFORMATION (Please Type or Print)NAME: ____________________________________________COUNTY/AGENCY: ___________________________________ADDRESS: ____________________________________________________________________________________________EMAIL: ____________________________________________TELEPHONE: _________________ FAX: _________________ARRIVAL DATE: __________IF SHARINGDEPARTURE DATE: __________NAME: ____________________________________________COUNTY/AGENCY: ___________________________________ADDRESS: ____________________________________________________________________________________________EMAIL: ____________________________________________TELEPHONE: _________________ FAX: _________________GUARANTEE TYPEr CHECK (ENCLOSED)r MASTERCARDr VISAr CREDIT CARDCREDIT CARD: ________________________ EXPIRES: _________THE SARATOGA HILTONATTN: RESERVATIONS534 BROADWAY • SARATOGA SPRINGS, NEW YORK 12866PHONE: (518) 584-4000 • FAX: (518) 584-7430r PACKAGE 1: SUN ARRIVAL - WED DEPARTUREIncludes 3 nights’ lodging; Monday - breakfast, lunch, dinner;Tuesday - breakfast, lunch, dinner buffet; Wednesday- breakfastr Single Occupancy........................$708.33r Double Occupancy......…............$981.63 ($490.82 per person)r PACKAGE 2: SUN ARRIVAL - TUES DEPARTUREIncludes 2 nights’ lodging; Monday - breakfast, lunch, dinner;Tuesday - breakfast, lunchr Single Occupancy........................$469.90r Double Occupancy......................$649.80 ($324.90 per person)r PACKAGE 3: MON ARRIVAL - WED DEPARTUREIncludes 2 nights’ lodging; Monday - lunch, dinner; Tuesday- breakfast, lunch, dinner buffet; Wednesday - breakfastr Single Occupancy........................$520.72r Double Occupancy......................$751.44 ($375.72 per person)r ROOM ONLYFor those conferees who wish to stay one night only, thespecial conference room rate will be $163.00 single and$181.00 for double occupancy. If a second night is neededyou will be charged the hotel selling rate.NO MEALS INCLUDED.Sunday, July 8 r Single r DoubleMonday, July 9 r Single r DoubleTuesday, July 10 r Single r Doubler Specify Special Needs & Requests (Dietary and/or Rooming):_______________________________________________ ________