medical excellence t high quality care - London Bridge Hospital

COMMITTED TO THE WELLBEING OF OUR PATIENTSSTANDARD OF CAREPROFESSIONAL STANDARDSLondon Bridge Hospital is committed to the higheststandards and is supported by a comprehensive qualityassurance programme. The professional standardsmaintained within the organisation are monitoredthrough rigorous annual external audit.London Bridge Hospital is regulated and inspected bythe Healthcare Commission (HCC) and accreditedby CHKS. CHKS is a quality management processenabling healthcare organisations to examine themselvescritically against a nationally recognised framework oforganisational standards.The hospital has also achieved Investor in People status,an internationally recognised standard for the trainingand development of staff, and Clinical PathologyAccreditation (CPA) for our pathology facilities.London Bridge Hospital was the first independenthospital to submit cardiac surgery data to the Societyof Cardiothoracic Surgeons of Great Britain and Irelanddatabase. London Bridge Hospital has an extremelylow infection rate.COMFORT DURING YOUR STAYNaturally, we are committed to the wellbeing and careof our patients. We will strive to make any stay, howeverlong, relaxing and comfortable.You’ll be cared for by a friendly and professional teamincluding your consultant, specialist nurses and ourresident medical officer who is available 24 hours a day.Day Case – what to expect during your stayWaiting time:Although you will have been given a provisional time forsurgery, the order of the operating list is not confirmedby the surgeon until the day of admission. On the day ofyour procedure, you should expect to spend a minimumof 4-5 hours with us.Privacy and single-sex accommodation:In the Day Surgery Unit, all rooms accommodate two tofour patients and are single-sexed. The beds are separatedby curtains to provide some privacy. If you would liketo discuss your treatment in a more private place pleaseask the nurse assigned to you. Please do not hesitate tocontact us if you have any questions that you wish todiscuss with a nurse prior to your admission. The nursescan be contacted on 020 7234 2581.OvernightOur appointed single rooms include air-conditioning,en suite bathroom and shower, with many overlookingthe River Thames. Each bedroom has TV, satellitechannels, a free premium movie service and Nurse CallSystem. We can arrange daily newspapers, magazinesand a number of other services including an Internetfacility and refrigerator.Our chef provides a different menu each day of theweek and caters for special diets while our dietitianwill recommend the dishes that are most appropriate.Visitors are welcome to join patients for meals in theirroom and in our Riverside Restaurant in the mainbuilding. We have significant experience in meetingthe cultural needs of patients from many countries andprovide interpreters who understand and can explainmedical terms.Visiting times are flexible, with family and friendswelcome at any time up to 10.30pm.